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Build Your Capacity. Enhance Your Impact. Build Your Capacity. Enhance Your Impact.

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Page 1: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.Build Your Capacity. Enhance Your Impact.

Page 2: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Make sure to share your LeaderShift experiences with your peers

Don’t forget to share and discuss on your LEADS Community for Practice

Page 3: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

How to be anADAPTIVE LEADER

Why Bother?

Based on the ground breaking research

of Ron Heifetz and Marty Linsky at Harvard University

Page 6: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

I’m Curious?

What do

you want to

take away

today?

Page 7: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

The World We Live In

(V.U.C.A.)Volatile

Uncertain

Complex

Ambiguous

Page 8: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

• they're not natural.

• you design them.

• the parts act independently.

• they follow the plan.

• you judge success by howwell the results conform to the plan.

A 20th Century metaphor for organizations

Page 9: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

• They are interacting, interrelated, and interdependent elements forming a complex whole

• They are connected and joined together by a web of relationships

• The whole is different from, and greater than, the sum of its parts

A metaphor for the 21st Century

Page 10: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Try to define a strategy to deal with every conceivable scenario in

advance?

OR

Focus on sensing signals from your environment, extracting

meaning, and adaptively reacting to those

signals?

The Leadership Dilemma

Page 11: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Technical OR Adaptive Challenge?

Page 12: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Technical challenges can be resolved through the application of authoritative expertise and through the organization’s current structures, procedures and ways

of doing things. Adaptive challenges can ONLY be addressed through changes in people’s priorities,

beliefs, habits and loyalties. Making progress requires going beyond any authoritative expertise to mobilize

discovery, shedding certain entrenched ways, tolerating losses and generating the new capacity to thrive anew.

Technical OR Adaptive Challenge?

Page 13: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Adaptive Challenges

Page 14: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

ProblemSolution

WhoseWork

Type of Work

Technical Clear and known

Expert/Authority

Expedited fix

Adaptive Requires learning

Stakeholder Experiment

and make progress

Both ? ? ?

Examples

Page 15: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Technical OR Adaptive Challenge?

Page 16: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Page 17: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Page 18: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Four Main Principles of Adaptive Leadership

Source: Corporate Finance Institute Website

Page 19: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Four Main Principles of Adaptive Leadership

Source: Corporate Finance Institute Website

Page 20: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Four Main Principles of Adaptive Leadership

Source: Corporate Finance Institute Website

Page 21: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Four Main Principles of Adaptive Leadership

Source: Corporate Finance Institute Website

Page 22: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Four Dimensions of Adaptive Leadership

Source: Corporate Finance Institute Website

Page 23: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Leadership Contexts

disorder

Page 24: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Match Approach To Context

Page 25: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

VIDEO

Page 26: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Simple… Complicated…Complex

Page 27: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Simple

Page 28: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Complicated

Page 29: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Complex

Page 30: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

The Leaders’ Job

Page 31: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Six Principles for Leading Adaptive Change

Page 32: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Six Principles for Leading Adaptive Change

Page 33: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Six Principles for Leading Adaptive Change

Page 34: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Six Principles for Leading Adaptive Change

Page 35: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Six Principles for Leading Adaptive Change

Page 36: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Six Principles for Leading Adaptive Change

Page 37: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

“The key to successful adaptive leadership is

disappointing people’s expectations at a rate

they will tolerate.”

~ Ron Heifetz

Page 38: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Two Other Key Ingredients

Page 39: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Final Thoughts

Page 40: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.

Closing

Page 41: Build Your Capacity. Enhance Your Impact. · Build Your Capacity. Enhance Your Impact. Technical challenges . can be resolved through the application of authoritative expertise and

Build Your Capacity. Enhance Your Impact.