build a t.e.a.m. employee referral program

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FROM WHO DO YOU KNOW TO HERE’S WHO YOU KNOW...

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Are you running a passive employee referral program where you inform your employees about a potential reward and then hope they submit future hires? If so, you’ll want to hear how Dolby Labs is taking a proactive approach by mining their employee’s network through direct engagement. A T.E.A.M.-based ERP is about building an outward-bound referral program with your employees. The name T.E.A.M. stands for Targeted, Engaged, Aligned, and Measured: Targeted: Connect with your employees and map their external network. This allows you to identify and target your efforts. Engaged: Run marketing campaigns to your employees with the goal of gaining a direct connection to their network. Aligned: Define your internal business structure along with your talent pipelines and align your outbound efforts along those. Measured: Know your targets along with your goals and measure your efforts and successes along the way. Follow along with Rehder and Campbell as they walk through the process and milestones of building a different kind of employee referral program that focuses on sourcing and engaging identified top talent.

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Page 1: Build a T.E.A.M. Employee Referral Program

FROM WHO DO YOU KNOW TO HERE’S WHO YOU

KNOW...

Page 2: Build a T.E.A.M. Employee Referral Program

OH ISH...WHO DO I KNOW???

Page 3: Build a T.E.A.M. Employee Referral Program

I’LL CALL YOU MAYBE

Page 4: Build a T.E.A.M. Employee Referral Program

#REFERALCRICKETS

Page 5: Build a T.E.A.M. Employee Referral Program

PLEEEASE

Page 6: Build a T.E.A.M. Employee Referral Program

WHAT RECRUITERS WANT

Page 7: Build a T.E.A.M. Employee Referral Program

FUZZY NETWORK

Page 8: Build a T.E.A.M. Employee Referral Program

SORRY

Page 9: Build a T.E.A.M. Employee Referral Program

#REFERRAL BACON

Page 10: Build a T.E.A.M. Employee Referral Program

FRUSTRATED

Page 11: Build a T.E.A.M. Employee Referral Program

#REFERRAL CREEPY

Page 12: Build a T.E.A.M. Employee Referral Program

DUDE! CHILL!

Page 13: Build a T.E.A.M. Employee Referral Program

REFERRAL ZOMBIE

Page 14: Build a T.E.A.M. Employee Referral Program

OUT. OF. OFFICE.

Page 15: Build a T.E.A.M. Employee Referral Program

THE HEAVY LIFTING

Page 16: Build a T.E.A.M. Employee Referral Program

HERE’S WHO YOU KNOW

Page 17: Build a T.E.A.M. Employee Referral Program

HOW DOES THIS WORK?

Page 18: Build a T.E.A.M. Employee Referral Program

1. START CONNECTING

Page 19: Build a T.E.A.M. Employee Referral Program

2. GRAPH THE NETWORK AND START MAPPING

Page 20: Build a T.E.A.M. Employee Referral Program

125 EMPLOYEES MAPPED

2,775 at Targeted Companies

52,570 Total Leads in Network

10,980 Executives

5,330 Engineers

TOP 10 Targets1) Cisco (1,138)2) Adobe (605)3) Intel (599)4) Avid (404)5) Qualcomm (351)6) Samsung (306)7) Harmonic (268)8) Broadcom (228)9) NVIDIA (144)10) Netflix (129)

Page 21: Build a T.E.A.M. Employee Referral Program

3. INTRODUCE THEIR REFERRAL NETWORK

Page 22: Build a T.E.A.M. Employee Referral Program

NAME NAMES

Page 23: Build a T.E.A.M. Employee Referral Program

4. ENDORSEMENT CAMPAIGN

Page 24: Build a T.E.A.M. Employee Referral Program

WHAT DO YOU THINK OF THEM?

Page 25: Build a T.E.A.M. Employee Referral Program

HOW DO YOU KNOW THEM?

Page 26: Build a T.E.A.M. Employee Referral Program

HOW CAN WE CONNECT WITH THEM?

Page 27: Build a T.E.A.M. Employee Referral Program

“I know him personally as well as professionally and he would be an outstanding resource for Dolby if we need a very high level EMC engineer/researcher.”

“I have had the good fortune of working for some outstanding Engineering Managers in my career, and he is right at the top of the list.”

“an outstanding analog engineer...he gets my most enthusiastic recommendation if we need an analog engineer.”

“I have observed that he does rub some people the wrong way. If he interacts with a similar personality who does not see a particular issue the same way, sparks may fly.”

WHAT FEEDBACK ARE WE GETTING

Page 28: Build a T.E.A.M. Employee Referral Program

5. MANAGE YOUR PIPELINES

QUALIFIED

INTERESTED

AVAILABLE

Page 29: Build a T.E.A.M. Employee Referral Program

IMPORTANT INSIGHTS

Employees want multiple options for introductions

Must commit to doing heavy lifting

We need to direct source our employee networks, instead of a referral “post and pray” approach

Centralizing and mapping the employee network is dirty workThe network relationships of your employee base is likely to be weaker than you think

Targets (person or company) that have an overlapping set of connections are a sought after sweet spotKeep the endorsement campaign simple (brief but meaningful feedback)

Page 30: Build a T.E.A.M. Employee Referral Program

Craig CampbellDirector of Global RecruitingDolby Laboratorieshttp://www.LinkedIn.com/in/CraigCampbellTwitter: @craigcampbellTwitter: @cxconcierge

Sean RehderWorkforce Program DeveloperCRM Connectionshttp://www.LinkedIn.com/in/SeanRehder

SPEAKERS