build a better business with digital marketing
DESCRIPTION
As marketers, our job is to help our clients build things that Google can't take away: like a community. Help your clients set the right goals and keep the focus where it belongs: on their business.TRANSCRIPT
#MozCon
Mackenzie FogelsonMack Web Solutions
@mackfogelson
Building a Better Business with Digital Marketing
Mack web Solutions @mackfogelson
a SHIFT in FOCUS
WEBMASTERS CAN
BY CREATING HIGH-QUALITY SITES THAT USERS WILL WANT TO
- GOOGLE -a.k.a. the goog
“
“Mack web Solutions @mackfogelson
USE AND SHARE.
IMPROVE THE RANK OF THEIR SITES
there’s a BETTER wayMack web Solutions @mackfogelson
what ASSETS
- PADDY MOOGAN -Distilled
““
Mack web Solutions @mackfogelson
CAN’T TAKE AWAY?
CAN YOU BUILD THAT
put THE FOCUS ON
YOUR BUSINESSWHERE IT BELONGS
Mack web Solutions @mackfogelson
image credit: http://media-cache-ec4.pinimg.com/originals/cc/14/e6/cc14e6b24f39d6d185e04a285ef42ba2.jpg
Mack web Solutions @mackfogelson
BUILD a COMMUNITYand you will
BUILD your BUSINESS
go here for the
http://bit.ly/1awTIPktoday i’m !haring insights
PLAY-BY-PLAY ONHOW TO BUILD COMMUNITY
Mack web Solutions @mackfogelson
WE’VE COLLECTED
12 MONTHSOF community-building DATA
Mack web Solutions @mackfogelson
image credit: http://learni.st/users/36/boards/805-occupation
Mack web Solutions @mackfogelson
we BUILT a PROCESS
TOOLSOURSEOCONTENTSOCIAL MEDIAEMAIL MARKETINGOUTREACH
IN ADDITION TO DEVELOPING A STRATEGY, WE USED THESE TOOLS TO BUILD COMMUNITY.
Mack web Solutions @mackfogelson
Mack web Solutions @mackfogelson
we’ve seen RESULTS LIKE THIS
but WE’VE also SEEN THIS Mack web Solutions @mackfogelson
BUILDING COMMUNITY
Mack web Solutions @mackfogelson
stuff that made a
difference
BUILDING COMMUNITY1
Mack web Solutions @mackfogelson
stuff that made a
difference
BUILDING COMMUNITY
stuff we’d like to change
1 2
Mack web Solutions @mackfogelson
stuff that made a
difference
BUILDING COMMUNITY
stuff we’d like to change
stuff we learned the
hard way
1 2 3
Mack web Solutions @mackfogelson
goals not tools
BUILDING COMMUNITY1
Mack web Solutions @mackfogelson
goals not tools
BUILDING COMMUNITY
diverse content
1 2
Mack web Solutions @mackfogelson
goals not tools
BUILDING COMMUNITY
diverse content
flexibility & formula
1 2 3
Mack web Solutions @mackfogelson
1
Mack web Solutions @mackfogelson
FOCUSnot tools
ON GOALS,
set goals for your whole business. they are the building blocks for
strategy and direction.
Mack web Solutions @mackfogelson
GOALS not TOOLS
Mack web Solutions @mackfogelson
Goals1
Mack web Solutions @mackfogelson
GoalsKPIs2
1
Mack web Solutions @mackfogelson
GoalsKPIs
Strategy3
12
Mack web Solutions @mackfogelson
GoalsKPIs
StrategyExecution4
123
Mack web Solutions @mackfogelson
GoalsKPIs
StrategyExecution
Analysis5
1234
THE tools you use to build community are most powerful when driven by
strategy AND rooted in the goals you have for your whole business.
Mack web Solutions @mackfogelson
FOCUS on GOALS
2
BUILDCONTENTDIVERSE
Mack web Solutions @mackfogelson
DIVERSE CONTENTIN ADDITION TO BLOG POSTS AND
INFO-GRAPHICS, BUILD CONTENT THAT PROVIDES AN EXPERIENCE and accomplishes your goals.
Mack web Solutions @mackfogelson
JUST like @72andsunnyMack web Solutions @mackfogelson
BUGABOO DAYTRIPS Mack web Solutions @mackfogelson
http://www.72andsunny.com/work/bugaboo/daytrips/film-daytrips
LET’S BREAK THIS DOWN FOR
YOUR BUSINESS CREATIVITY starts with gOALS
Mack web Solutions @mackfogelson
image credit: http://www.growingajeweledrose.com/2013/05/summer-fun-with-kool-aid-paint.html
Mack web Solutions @mackfogelson
Goals1
SET a GOAL Mack web Solutions @mackfogelson
Mack web Solutions @mackfogelson
GoalsKPIs2
1
DETERMINE how to MEASURE ITMack web Solutions @mackfogelson
Mack web Solutions @mackfogelson
GoalsKPIs
Strategy3
12
DEVELOP a CREATIVE STRATEGYMack web Solutions @mackfogelson
Mack web Solutions @mackfogelson
GoalsKPIs
StrategyExecution4
123
EXECUTE the STRATEGYMack web Solutions @mackfogelson
BRIDGE online & OFFLINE Mack web Solutions @mackfogelson
LET your COMMUNITY DO THE WORK Mack web Solutions @mackfogelson
THEY can PROVIDE IDEAS for CONTENT Mack web Solutions @mackfogelson
CONTENT that’s all ABOUT THEM Mack web Solutions @mackfogelson
Mack web Solutions @mackfogelson
GoalsKPIs
StrategyExecution
Analysis5
1234
SUCCESS IN community building DOES NOT COME FROM THE number OF
FOLLOWERS YOU HAVE ON SOCIAL MEDIA. IT’S in THE DIFFERENCE YOU’RE MAKING
IN YOUR BUSINESS.
BUILD your BUSINESS
Mack web Solutions @mackfogelson
3
BALANCE& FORMULAFlexibility
Mack web Solutions @mackfogelson
BIG FAT LESSON Mack web Solutions @mackfogelson
HERE’S WHERE WE
FAILEDAND also WHAT WE’VE LEARNED
Mack web Solutions @mackfogelson
image credit: http://fineartamerica.com/featured/maths-formula-on-chalkboard-setsiri-silapasuwanchai.html
WRONG?WHAT WENTDIDN’T PUSH BACKDIDN’T BREAK SILOSDIDN’T EFFECTIVELY SET EXPECTATIONS
BUILDING COMMUNITY TAKES COLLABORATION AND A TON OF HARD WORK. EVERYONE NEEDS TO BE COMMITTED TO SUCCESS.
Mack web Solutions @mackfogelson
LEARNEDWHAT WEBUILD A PROCESS & TEAM TOGETHERRISK SAYING NOFOCUS ON GOALS
TAKE THE TIME TO UNDERSTAND THE TEAM AND THE MAKEUP OF THE BUSINESS. WILL YOU BE MOTIVATED TO EFFECT CHANGE? WILL THEY?
Mack web Solutions @mackfogelson
Mack web Solutions @mackfogelson
our JOB is to MAKE a DIFFERENCE
your job is not to
- JOHN DOHERTY -Distilled
““
Mack web Solutions @mackfogelson
EFFECT CHANGE.
DELIVER REPORTS.your job is to
Mack web Solutions @mackfogelson
ALWAYS keep the FOCUS on
BUILDING your BUSINESS
SOME PRESENTS
Mack web Solutions @mackfogelson
- YOU GUYS ARE AWESOME -for "eals
http://bitly.com/bundles/mackwebsolutions/4WWW.MACKWEBSOLUTIONS.COM/BLOG
building-online-communities.mackwebsolutions.com