buffalo state college...report an out-of-service machine: • using the csc serviceworks service app...
TRANSCRIPT
Buffalo State CollegeHang out and learn about laundry!
Say Hello to your Service Technician Chris Campese
Your service technician will
perform services requested
through our mobile app,
website, or 800 number.
Speed Queen Equipment
Speed Queen Washer Options
Washing Instructions
• Add detergent
• Load washer, leaving about five inches of space from the top
• Select your cycle, temperature, and other cycle options
Cold water cleans effectively and saves energy
Speed Queen Dryer Options
Drying Instructions
• Clean lint screen for maximum air flow
• 1 washer load = 1 dryer load
• Check clothing tags for drying instructions
• Select desired temperature setting
Be careful, the hot setting may cause shrinkage
Do not dry wool, rubber, or plastic
Dryer will stop each time the door is opened during the cycle
Clothing needs to be able to move freely to dry efficiently
Machine License Plate
Located on the front of each machine.
CSC ServiceWorks Service Request App:
Reporting a service issue just got even easier. Go to your app store and download the CSC ServiceWorksService Request app today!
Scan the barcode on the machine’s license plate using the app.
iPhoneAndroid
Report an out-of-service machine:
• Using the CSC ServiceWorks Service app
• Visiting www.cscsw.com and clicking the service request link
• Calling (800) 762-3452
Why this is important:
• We do not always know when a machine is not operating correctly
• Please DO NOT assume someone else has reported the issue
• Report all issues using one of the above methods
Gather your clothes • Empty pockets• Zip zippers• Button buttons
Sort• Color (Whites / Darks)• Fabric Type (Delicates)
Choose Detergent• Bleach (White clothing only)• Non-chlorine bleach (Colors)
Pay attention to the symbols
You could increase the lifespan of your favorite sweater!
Let’s Talk About Soap
Tips ‘n’ Tricks
• Save your soap! Use only two tablespoons of HE (High Efficiency) detergent
• Use the cold water setting to save energy and help the environment
• Clean the dryer lint filter before and after each load
• Be kind to your fellow students – remove your clothes promptly so others can use the machines
Using pods?
• One pod per wash load is all you need.
• Place the pod inside the wash tub before adding your clothes.
• Do not place pods in the soap tray.
Common Laundry Room Mistakes
Too Much Soap
• Going Green means using LESS WATER and LESS SOAP
• There should be no white in the wash window!
Over / Under-loading the Machines
• Don’t pack the washers or dryers; leave room for the water and proper drying.
• Don’t wash just one pair of pants.
Not Emptying your Pockets
• Your forgotten items could damage your clothing and clog the pump.
LaundryView® Online Monitoring (coming soon)
LaundryView®
Mobile
View your laundry room online before heading to see if a machine is available!
Computer
www.laundryview.com/code
Smartphone
m.laundryview.com/code
LaundryView® Text Alerts
• Request and receive text message notifications for cycle-completion reminders
• No personal information required
• No pre-registration required
CSC Fun Contests!
We are constantly holding contests on Facebook, Twitter, and Instagram! Check-in with us every now and then!
2016 Fall Photo Contest
August 20 – October 31
The Campus Clothes Line®
• Everyone has laundry questions, and we have the answers!
• Videos, web links and advice for EVERYTHING you need to know about laundry
• Student participation announcements
• Special contests
• Earth Day awareness events
• Surveys that give students a voice
Get laundry advice from a pro!
• The Clothing Doctor, Steve Boorstein
• Proper garment care tips
• Stain removal advice
• Ask him any questions you have!
• Watch the video on the Campus Clothes Line!
• Upload your photos, videos, and stories.
• Check out our current photo gallery.
• Free prizes for participation!
Connect with us on Facebook, Twitter, and Instagram
CSC ServiceWorks Academic
Tips on Training
Training Materials• Start a laundry discussion• E-mail them a laundry guide • Remind them to follow
instructions on signage
Talk to the Residents• Talk about soap• Tell them about our contests • Answer their questions
Promotions• Use events you already have
planned and include laundry
Available Training Materials
The Campus Clothesline
• www.campusclothesline.com
• This website gives new residents the tools to do their laundry correctly
Laundry Guides
• Distribute information about the basics for using campus laundry equipment
Laundry Room Signs
• Professional signage provides additional laundry instruction and contact information
Don’t forget to like us on Facebook and enter the photo contest!
Thank you for the opportunity to introduce myself and my company to you.
I look forward to a successful laundry program on campus!