bt converse 325 user guide · to resume your conversation, press and release the secrecy button...

Converse 325 ~ Issue 3 – 2nd Edition ~ 23rd July ’03 ~ 5528

User GuideBT CONVERSE 325

This product is intended for connection to analoguepublic switched telephone networks and privateswitchboards in the United Kingdom.


Please open this page for an ‘At a glance’ guideto your BT Converse 325.


At a glance

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BT Converse 325

ReminderCall Off

ReminderCall On

1571

CallDiversion

1471

Headset button (and light)

Used in conjunction with aheadset.

Volume

Adjusts the volumeof your caller’s voice.

Message Waiting indicator

(for compatible switchboardusers only) Flashes whenthere is Voice Mail.

Call indicator light

Flashes to indicate youhave an incoming call.

Next

Inserts a space in a number when storingnumbers in the memory.

Handset hook

Rotates to hold the handset in place when wall-mounted.

Clear

Used to edit numbers when pre-dialling or when storing numbers in the memory.

Display

Shows 24-hour clock, battery lowindicator, phone numbers, and ‘Error’if you press a wrong button.

Handsfree button (and light)

Allows you to make and receive calls without lifting the handset, leaving yourhands free.

Voice amplification

Amplifies your caller’s voice whenusing the handset or headset.

Hearing aid compatible

Your Converse handsetis hearing aidcompatible.

Handset park

When the phone is wall-mounted you canhang the handset here if you need to leavethe phone during a call.

Store

Lets you store numbers in the one-touchand two-touch memories.

Dial

Dials the number shown on the display.

Redial

Redials the last number called. Repeat-dialsthe redial number. Also lets you enter apause in a stored number.

Recall

For use with a switchboard/PBX, e.g. totransfer calls and some BT Calling Features.

Clock

Used to set the clock and time the durationof a call.

Calculator button

Switches the display to the calculatorfunction.

Telephone number label

Lift the plastic cover to remove the labeland write your phone numbers.

Memory buttons

Press to dial a stored number. Some buttonsare pre-programmed with Calling Featurescodes.

Shift

Used to store and dial two-touch memorynumbers.

Secrecy button (and light)

Allows you to talk to someone in the sameroom without your caller being able to hearthe conversation.


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In this guide

At a glance 1

Introduction 4Unpacking 4For your records 4Safety information 4

Setting up 5

Using the telephone 7Last number redial 8Secrecy 9Handsfree talking 9One-Touch and Two-Touch memories 10Data port 13

Using BT Calling Features 141471 – Call Return 14Call Diversion 151571 – Call Minder/BT Answer 15Reminder call 16Other services 16

General information 18Guarantee 18Technical information 19Switchboard compatibility 19R&TTE Directive 19

Wall-mounting 20

Index 21

Hints and tips boxes

In this user guide, we’ve includedhelpful tips and important notes.They are shown in boxes like this.

BT Converse 325

ReminderCall Off

ReminderCall On

1571

CallDiversion

1471


IntroductionYour Converse 325 has been designed for ease of use and made to the high standards set by BT.

Unpacking your Converse 325

If anything is missing, please contactyour place of purchase immediately.

Converse 325 telephone with telephone line attached.

Screws, wall plugs and plinth for wall-mounting.

3 x AAA batteries

For your records

For guarantee purposes, proof ofpurchase is required, so please keepyour receipt.

Date of purchase:

Place of purchase:

Serial number (on the underside of the base unit):

Purchase price:

Please read the instructions carefullybefore use and keep this User Guidefor future reference.

Safety information

GeneralSimply clean your Converse 325 with a damp(not wet) cloth, or an antistatic wipe.

Never use household polish as this may damage the product.

Never use a dry cloth as this may cause static shock.

Do not open the Converse 325. This couldexpose you to high voltages or other risks.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

EnvironmentalDo not expose to direct sunlight.

We recommend that you do not place the producton antique/veneered wood to avoid damage.

Do not stand your product on carpets or othersurfaces which generate fibres, or place it in locationspreventing free flow of air over its surfaces.

Do not submerge any part of your product in waterand do not use it in damp or humid conditions,such as in bathrooms.

Do not expose your product to fire, explosive orother hazardous conditions.

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1 Insert the batteries

The display on your Converse 325 ispowered by 3 x AAA alkaline batteries.

Make sure the phone is not pluggedinto the phone socket. Open the batterycompartment cover.

Insert batteries as shown.

Close the lid and replace thecompartment cover.

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Plan the location

Situate your Converse 325 closeenough to a phone socket so that theline cord will reach.

Your Converse 325 can be wall-mounted.See ‘Wall-mounting’, on page 20.

Setting up

2 Plug your Converse 325into the phone socket

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3 Check the dialling mode

Your Converse 325 should be pre-set toT-TB which gives you TONE dialling.

This ensures the phone will work withall modern digital exchanges.

If your phone does not work when youdial a number, try setting the diallingmode to T or P.

Note

When your batteries are within abouttwo weeks of total exhaustion, BATTLOW will appear in the display. If youdo not replace the batteries and theybecome totally discharged yourConverse 325 will not display anythingon the screen.


4 Set the time

Press the Store button.

Press the Clock button.

Enter the current time usingthe 24-hour clock, eg. 0 9 3 0= 9.30am, 1 5 3 0 = 3.30pm.


The time is set and displayed.

Your Converse 325 is now ready for use.

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To make a call

Lift the handset off the baseand wait for the dial tone.

Dial the telephone number.

The display will show thenumber dialled.

Or

Preparatory dialling.

Without lifting the handset,dial the telephone number youwant. The display shows thenumber to be dialled.

Press the Dial button.

The number shown in thedisplay is dialled in ‘handsfree’mode.

To end a call

Replace the handset.

To receive a call

When the telephone rings, theCall indicator light will flash toindicate that there is anincoming call. Simply pick upthe handset.

To set the call timer

You can time the duration ofeach call.

During a call press the Clockbutton. The time of theprevious call will be displayed.

Press the Clock button againto start the timer. You can stopthe time by pressing the Clockbutton once more.

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Using the telephone

Note

There are 3 ways to make a call onyour Converse 325: by lifting thehandset, using the Handsfree buttonor by using the Dial button.

Note

If you make a mistake, usethe � Clear button to edit the number you have entered.

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Hearing Aid Compatibility

As this telephone is fitted with anInductive Coupler, Hearing Aidwearers may benefit from switchingtheir hearing aid to the middle Tposition and holding the earpiece upto the aid, not their ear.


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Using a headset

Plug the headset into thesocket marked HEADSET onthe underside of the base.

To make a call, press theHeadset button.

Dial the phone number.

To end the call, press theHeadset button.

To redial the last number called

Press the Handsfree button.

Press the Redial button.

The last number you called isredialled.

Note

Converse headsets (RJ11jack) are available separatelyfrom BT shops or by calling0870 240 5522.

To repeat-dial a number

If the number you call isengaged, you can set yourConverse 325 to dial a numberrepeatedly, saving you fromhaving to continually press the Redial button.

When you hear the engagedtone, press the Redial button.

Replace the handset (or pressthe Handsfree or the Headsetbutton – depending whichmode you are in). The displaywill show BUSY.

Ten seconds after the handsetis replaced, your Converse 325will switch to ‘handsfree’ modeand the number is redialled.

Note

This feature works in handset,handsfree and headset modes.

Last number redial

Your Converse 325 stores the lastnumber called which enables quick andeasy redialling. A redial number can beno longer than 32 digits.

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When you replace the handsetor press the Handsfree buttonto end the call, the displayshows the final duration of thecall for a few seconds beforereturning to the normal clocksetting.


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Secrecy

When on a call you can talk to someonein the same room, without your callerhearing.

To switch Secrecy on and off

During a call, press and releasethe Secrecy button.

The red Secrecy light will comeon. Your caller cannot hear you.

To resume your conversation,press and release the Secrecybutton again. The Secrecylight will go off.

Message Waiting indicator

When you have Voice Mailmessages waiting, the MessageWaiting indicator will flash atregular constant intervals.

Handsfree talking

The handsfree feature allows you tomake and receive calls without liftingthe handset.

To make a handsfree call


You will hear the dial tone.

Dial the telephone number.The number will be shown onthe display.

When your call is answeredyou can either speak inhandsfree mode or pick up thehandset if you wish to speak toyour caller privately.

To receive a call in handsfree mode

When the phone rings, pressthe Handsfree button.

Note

This feature is for compatibleswitchboard users only.

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Note

Lifting the handset, pressing theHandsfree button or the Headset buttonagain will cancel the procedure.

If the number is still engaged,your Converse 325 will wait for45 seconds before repeatingthe procedure. This will berepeated every 45 seconds upto a maximum of 15 times oruntil the call is answered.


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To adjust the ringer tone

The ringer tone can be set toHigh or Low.

Use the ringer tone switch onthe underside of yourConverse 325 to set the ringertone you want: R1 for LOW orR2 for HIGH.

To adjust the call volume

During a call, you can adjustthe volume of a call.

When using Handsfree:

Press the VOL + or VOL -button to increase or decreasethe volume.

One-Touch and Two-Touchmemories

You can store 20 telephone numbers inyour Converse 325. 10 in the One-Touchmemory and a further 10 in the Two-Touch memory.

Please note that stored numbers can beno longer than 21 digits.

To store a One-Touch number

Use the label to keep a note of each One-Touch and Two-Touch numbers.


Note

One-Touch memory buttons6-10 (the bottom 5 buttons)are pre-set with BT CallingFeatures numbers (see‘Using Calling Features’).These can be overwritten ifyou wish by following theinstructions below.

RINGER

R1

R2

Note

The call indicator light will flashregardless of the ringer setting chosen.

To adjust the ringer volume

There are 3 volume settings tochoose from: HI, LOW or OFF.

Use the ringer volume switchon the underside of yourConverse 325 to set the volumeyou want: HI, LOW or OFF.

When using the handset or aheadset:

Press the Amplify button.

Press the VOL + or VOL -button to increase or decreasethe volume.

HI

LOW

OFF


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To dial a One-Touch number

Press the Handsfree buttonand press the Memory buttonyou want.

The number is dialled.

To store a Two-Touch number


Press the Shift button.

Press the Memory buttonunder which you want to storethe number.

Enter the telephone numberyou want to store.


The number is stored.

To dial a Two-Touch number


Press the Shift button.

Press the Memory button youwant.

The number is dialled.

To store a number longerthan 21 digits

Store the first 21 digits asshown previously, then repeatthe steps to store the remainingdigits under another Memorybutton.

To dial a stored number ofmore than 21 digits


Press the Memory button whichcontains the first 21 digits.

Press the Memory buttonwhich contains the remainingdigits.

The number is dialledautomatically.

Note

To change a stored number, repeat thesteps shown above. The new numberwill replace the existing One-Touch orCalling Features number.

Press the Memory buttonunder which you want to storethe number.

Enter the telephone numberyou want to store.


The number is stored.


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To store a pause in a memory number

A pause is sometimes required with switchboardsand Network Services.

A pause simply gives theswitchboard a few seconds topick up the outside line beforedialling. Using the Redialbutton, you can insert a pausein numbers stored in thememory.

Repeat the steps for storing anumber in the memory butpress the Redial button whereyou want to add a pause withinthe number.

Recall button

The Recall button is for usewith switchboard services, e.g. to transfer calls and someBT Calling Features.

Memory back-up

If you unplug your Converse325 from the telephone socketand it has fully chargedbatteries, it will keep all thenumbers you have stored inthe memory. However, if youunplug your Converse 325 andyour batteries are totallydischarged, numbers stored inthe memory will be maintainedfor about 5 minutes.

Pre-programmed BT CallingFeatures numbers will not beaffected.

Note

Use the # button to enter a decimalpoint.

Note

Press the Calculator button at any timeto return the display back to normal.

Using the calculator

Press the Calculator button.

The display will change to thecalculator function.

Use the numbers andcalculator functions on thememory buttons as you woulda conventional handheldcalculator.


Data Port

A socket has been provided on thetelephone stand to allow easy connectionof another product (typically a modemor Caller Display unit). Plug the otherproduct into the socket marked DATAas shown below.

Data port

LINEDATA

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Using BT Calling Features

Note

A switchboard can provide a similarrange of functions to BT CallingFeatures. If your Converse 325 isconnected to a switchboard, you cansimply use it as a normal extension.

Your Converse 325 gives you easyaccess to a range of BT Calling Features.Five of the One-Touch buttons havebeen pre-set with telephone numbersfor the following services:

You can replace the pre-set numberswith your own numbers, if you wish.Simply follow the steps shown in ‘Tostore a One-Touch number’, on page 10.

If you are not connected to the BTNetwork, some of the services may notbe available.

Service Code

1471 – Call Return 1471(No charge)

Set Call Diversion ✱ 21✱

Cancel Call Diversion #21#(Quarterly subscription)

1571 – Call Minder/BT Answer 1571(Quarterly subscription/No Charge)

Reminder Call on ✱ 55✱

(Pay per call)

Reminder Call off #55#

1471 Call Return

Call Return tells you the number of thelast person who called you and the timeand date the call was received.

To access 1471


Press the 1471 button.

The 1471 – Call Returninformation is announced.

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1471


To switch Call Diversion on and off


Press the Call Diversionbutton.

Enter the number to whichyou would like your callsdiverted.

Press the # button and listenfor confirmation of yourinstructions.


1571 – Call Minder/BT Answer

1571 allows you access to network basedanswering services that take calls whenyou do not answer your phone or if youare already on the line.

These services may providepersonalised greetings and/or the timeand date of each message. You canaccess messages from any phone witha touchtone keypad.

Details on how to use these servicesare provided when you subscribe.

To access your 1571 – Call Minder/BT Service


Press the 1571 button.

To cancel a diversion

Repeat steps 1 and 2 above.

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Note

Call Diversion services may allowoptional diverts. Refer to your NetworkProvider for details.

Call Diversion

You can use your Converse 325 torequest the network to divert incomingcalls to another number.

CallDiversion

1571


Other services

Three Way CallingLets you speak to 2 other callers at thesame time.

Charge AdviceInstantly tells you the cost of your last call.

Call WaitingDuring a call, a discreet ‘beep’ lets youknow another person is trying to getthrough. You can put your original caller‘on hold’ and switch to the new caller.

Note

For information on these and manyother valuable services, call BT on152. If you are not connected to theBT Network, ask your NetworkProvider for information about theirservices.

To cancel a Reminder Call


Press the Reminder Call Offbutton.

Listen for confirmation.


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Reminder Call

You can turn your Converse 325 into a 24-hour alarm clock that rings you backat the time you specify.

To set a Reminder Call


Press the Reminder Call Onbutton.

Enter the time you want to becalled back, using the 24-hourclock, e.g. 1 6 3 0 books aReminder Call at 4.30 pm.

Press # and listen forconfirmation.


ReminderCall On

ReminderCall Off


Note

For further instructions, see the‘Calling Features User Guide’,supplied when you subscribe to theServices of your choice.

To re-set BT Calling Featuresbuttons

If you have stored your ownnumbers over the BT CallingFeatures one-touch buttons,you can re-set them to theoriginal BT numbers.


Press the Memory button youwant to re-set.


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Guarantee

Your Converse 325 is guaranteed for aperiod of 12 months from the date ofpurchase.

Subject to the terms listed below theguarantee will provide for the repair of,or at BT’s or its agent’s discretion theoption to replace the Converse 325, orany component thereof, which isidentified as faulty or below standard, orfails as a result of inferior workmanshipor materials. Products over 28 days oldfrom the date of purchase may bereplaced with a refurbished or repairedproduct.

The conditions of this guarantee are:

• The guarantee shall only apply todefects that occur within the 12 monthguarantee period.

• Proof of purchase is provided.

• The equipment is returned to thepoint of purchase.

• This guarantee does not cover anyfaults or defects caused by accidents,misuse, fair wear and tear, neglect,tampering with the equipment, or anyattempt at adjustment or repair otherthan by approved agents.

• This guarantee does not affect yourstatutory rights.

Within the 12 month guaranteeperiod:

In the unlikely event of a defectoccurring, please return the product,with the receipt, to the place of purchase.

Outside of the 12 month guaranteeperiod:

If your product needs repair after theguarantee period has ended, the repairmust meet the approval requirementsfor connection to the telephonenetwork. We recommend that youcontact BT’s approved repair agent,TecLogic on 01672 564444 or a localqualified repairer.

If you have to return your Converse 325

Pack the unit securely, preferably in theoriginal packaging. All parts must bereturned. We cannot take responsibilityfor goods damaged in transit.

General information

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Technical information

How many telephones can you have?

All items of telephone equipment havea Ringer Equivalence Number (REN),which is used to calculate the numberof items which may be connected toany one telephone line. Your Converse325 has a REN of 1.5. A total REN of 4is allowed, if the total REN of 4 isexceeded, the telephones may not ring.With different telephone types there isno guarantee of ringing, even when theREN is less than 4.

Switchboard compatibility

This product is intended for use withinthe UK for connection to the publictelephone network and compatibleswitchboards, which support tone orpulse dialling with earth or time breakrecall. If in doubt please consult yourservice provider.

R&TTE Directive

Hereby, TMX, declares that thisConverse 325 is in compliance with theessential requirements and other relevantprovisions of Directive 1999/5/EC.

The Declaration of Conformance for theConverse 325 is available from TMX,Alpha Business Park, 28 White HouseRoad, Ipswich, IP1 5LT.

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BT Accessories and Replacement Items

For a full range of accessories andreplacement items for BT productsplease call 0870 240 5522, or visit:


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Wall-mounting

1 Unplug and remove the telephoneline cord from the socket on the stand.

2 Unclip the line plug from thetelephone base.

3 Unclip the stand from the base ofthe telephone and remove the stand.

4 Reconnect the telephone line to theline socket on the base of the phone.

5 Drill two holes in the wall 60mmvertically apart using a 8mm drill bit.

6 Insert the wall plugs if necessary,then insert the screws leaving about8mm protruding from the wall onwhich to hang the phone.

7 Rotate the handset clip 180˚ so thatit protrudes upward. This holds thehandset in place when wall-mounted.

8 Hang the holes on the back of thephone over the screwheads andgently pull the phone downward tomake sure it is securely in place.

9 Hang the handset on the handset clip.

If you need to leave the phone whilst ona call you can hang the handset on thepark at the top right hand corner of theproduct.

Wall

Wall plug Screw

60mm

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Note

Before you wall-mount your Converse325 check that:• you are not drilling into any hidden

wiring• you do not need the facility of the

data port.

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At a glance 1Batteries 5

install 5low warning 5

Calculator 12Call Diversion 15Call Minder/BT Answer 15Call Return 14Call timer 7Calling Features 14

1471 – Call Return 141571 – Call Minder/BT Answer 15Call Diversion 15Other Services 16Reminder Call 16reset buttons 17

Callsend 7handsfree 9make 7receive 7redial 8secrecy 9

Data port 13Dialling mode 5General information 18Guarantee 18Handsfree 9Headset 8Hearing aid compatibility 7

Making calls 7Memories 10

dial one-touch number 11dial two-touch number 11store a pause 12store one-touch number 10store two-touch number 11

Memory back-up 12Message waiting indicator 9Phone socket 5Preparatory dialling 7Recall button 12Receiving calls 7Redial 8

last number 8repeat dial 8

Reminder call 16Ringer tone 10Ringer volume 10Safety information 4Secrecy 9Setting up 5Switchboard compatibility 19Technical information 19Time – set 6Volume

caller’s speech 10ringer 10

Wall-mounting 20

Index

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Visit us at www.bt.com

Offices worldwide

The telecommunications services described in this publicationare subject to availability and may be modified from time to time.Services and equipment are provided subject to BritishTelecommunications plc’s respective standard conditions of contract.Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2003.Registered Office: 81 Newgate Street, London EC1A 7AJ.Registered in England No. 1800000.BT Converse 325 Issue 3 (07/03) 2Designed and produced by The Art & Design Partnership Ltd.

bt converse 325 user guide · to resume your conversation, press and release the secrecy button...

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