bsbpmg406a apply communications management techniques apply communications management techniques...
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BSBPMG406A Apply Communications Management Techniques
Apply Communications Management Techniques
Unit Guide
Certificate IV in Project Management 17871Qualification Code BSB41507
Unit Code BSBPMG406A
BSBPMG406A Apply Communications Management Techniques
BSBPMG401A Apply Project Scope Management Techniques
BSBPMG402A Apply Time Management Techniques
BSBPMG403A Apply Cost Management Techniques
BSBPMG404A Apply Quality Management Techniques
BSBPMG405A Apply Human Resource Management Approaches
BSBPMG406A Apply Communication Management Techniques
BSBPMG407A Apply Risk Management Techniques
BSBPMG408A Apply Contract and Procurement Procedures
Units of Study – Certificate
Units in the Certificate IV of Project Management
BSBPMG406A Apply Communications Management Techniques
Apply Communications Management Techniques
On completion of this unit you will –
– have the skills and knowledge required to provide a critical link between people, ideas and information at all stages in the project lifecycle.
– be able to assist the project team to plan communications
• This unit is Ungraded which means that you will be found Competent or Not Yet Competent based on the completion of the assessment activities and the evidence of competency provided.
BSBPMG406A Apply Communications Management Techniques
Elements of Competency
• Each unit of study is composed of elements of competency
• Apply Communications Management Techniques comprises 4 elements of competency –
1. Contribute to communications planning
2. Conduct information management activities
3. Communicate project information
4. Contribute to assessment of communication effectiveness
• Elements of competency are further broken down into performance criteria, these can be found on the next slides
BSBPMG406A Apply Communications Management Techniques
1. Contribute to Communications Planning
1. Identify, source and contribute relevant information requirements to initial project documentation
2. Contribute to developing and implementing the communications plan and communications networks
BSBPMG406A Apply Communications Management Techniques
2. Conduct information management activities
1. Gather, validate, store, retrieve, filter and disseminate information within agreed procedures as directed, to aid decision making processes throughout project life cycle
2. Maintain information to ensure data is secure and auditable
BSBPMG406A Apply Communications Management Techniques
3. Communicate project information
1. Undertake communication within project, with client and other stakeholders within agreed networks, processes and procedures to ensure flow of necessary information
2. Ensure reports are written and released in accordance with authorisation, or drafted for release by others
3. Seek information and advice from appropriate project authorities when in doubt
BSBPMG406A Apply Communications Management Techniques
4. Contribute to assessment of communication effectiveness
1. Provide assistance in the ongoing review of project outcomes to determine the effectiveness of communications management activities
2. Report communication management issues and responses to higher project authorities for application in future projects
BSBPMG406A Apply Communications Management Techniques
Associated Readings
• Mandatory –
• PMBOK Chapter 10 – 10.1, 10.2, 10.3, 10.4 and 10.5
• Recommended – Learning Guide 1 – Define Project, page 6
Learning Guide 2 – Develop Project Plans, pages 14 and 15
Learning Guide 3 – Administer & Monitor Project, pages 11 and 12
Learning Guide 4 – Finalise Project, pages 6 and 7
Learning Guide 5 – Review Project, pages 2 to 8
BSBPMG406A Apply Communications Management Techniques
Learning and Assessment Activities
Forums - during weeks 15 and 16
Project Communication
Case Study – due week 15 and 16
Dinner Party – Communication Plan
Quiz – due week 16
Project Communication
BSBPMG406A Apply Communications Management Techniques
Team Assignment Criteria
Team AssignmentComponents
Marks Basic Competency Higher Competency
Stakeholder Identification 5 Stakeholder Analysis Matrix detailing major stakeholdersOne stakeholder management strategy per stakeholder
Stakeholder Analysis Matrix detailing extensive internal and external stakeholdersSeveral stakeholder management strategies per stakeholder
Stakeholder Analysis 10 Power and Interest Grid with basic rationale for stakeholder placement
Power and Interest Grid with detailed rationale for stakeholder placement
Communication Matrix 7 Communication Matrix covering major stakeholderIncludes – Target audience, Messenger, Purpose, Media/Channel, Frequency
Communication Matrix covering extensive internal and external stakeholdersSeveral different media and channels considered for each stakeholder
Project Performance Reporting
8 Mock up of a Project Status Report
Template for Steering Committee Meeting presentation
Total 30 19.5 to 25 25.5 to 30
BSBPMG406A Apply Communications Management Techniques
Individual Assignment Criteria
Individual AssignmentComponents
Marks Basic Competency Higher Competency
Stakeholder Identification 10 Stakeholder Analysis Matrix detailing major stakeholdersOne stakeholder management strategy per stakeholder
Stakeholder Analysis Matrix detailing extensive internal and external stakeholdersSeveral stakeholder management strategies per stakeholder
Stakeholder Analysis 10 Power and Interest Grid with basic rationale for stakeholder placement
Power and Interest Grid with detailed rationale for stakeholder placement
Communication Plan 10 Communication Plan covering major stakeholder
Communication Plan covering extensive internal and external stakeholders
Project Performance Reporting
10 Mock up of a Project Status Report Template for Steering Committee Meeting presentation
Communications Management Procedures
20 Basic Communication Management Procedures including standards, escalation processes, version control, process to update the Communications Plan
Advanced Communication Management Procedures including Glossary of Terms, Flowcharts for communication, communication constraints and polcieis
Total 50 32.5 to 42 42.5 to 50
BSBPMG406A Apply Communications Management Techniques
Best wishes for your studies
Northern Beaches TAFE and the
Business and Commerce Business Line of the
Northern Sydney Institute
wish you success in your studies!