Broward County Transit and Palm Tran – Solutions OverviewApril 15, 2016 April 2016

2

• Cubic and Passport

• Passport Solution

• EasyCard Processing Solution

• The Future

CUBIC PROPRIETARY | BCT and PT Solutions Overview

AGENDA

PROPOSAL HIGHLIGHTS

• Industry leader in fare system solutions

• Hardware field proven in existing Cubic installations

• Mature mobile ticketing solution with road map for regional expansion

• No outside dependencies or “to be defined” specifications/interfaces

– Reliable adherence to schedule– Settlement and reconciliation reporting included– Minimal to no MDT impact– All testing and certification included

• Comprehensive risk averse fully integrated solution – complete EasyCardfunctional suite

– SV, Transfers, Autoload, security, reporting, etc.

3 CUBIC PROPRIETARY | BCT and PT Solutions Overview

CUBIC TRANSPORTATION SYSTEMS, INC

4 CUBIC PROPRIETARY | Overview

REGIONAL MOBILITY APPLICATIONS

5 CONFIDENTIAL & PROPRIETARY

THE CUBIC APPROACH TO MOBILE AND TRANSIT

CUBIC PROPRIETARY | Chicago, NextWave® and Mobile6

Passport and Government Technology

140Municipal Agencies

52Private Operators

12Universities

We operate in 20+ of the top 50 cities in the US. Our 220+ clients include:

1000+MOBILE PAY INSTALLS

100%CLIENT RETENTION

PAYMENT PROCESSING & SECURITY

The Mastercard Compliant Service Provider List

The Visa Global Registry of Service Providers

ADACompliant

Service Level 1 SSAE 16Type II

Mobile Ticket Experience

Plan.Track. Pay All from your mobile Phone

Integrated Planning & Tracking

Passport’s secure two factor authentication, password re-entry lockout, and network design provides the client’s riders with a secure web portal to manage their account including:

Viewing Rider History

Managing Tickets

Purchasing Rides

Wallet Reloads

Bug Reports

Editing Payment Options

Emailing ReceiptsProtection of customer

security and confidentiality of customer information.

SECURE WEB PORTAL FOR RIDERS

DEPLOYMENT EXPERIENCE

Kick off: September 28th

Ready to Launch: December 7th

<90 Days

Kick off: August 20th

Ready to Launch: Nov 15th

<90 days

EASYCARD INFRASTRUCTURE TODAY (MDT HOSTED)

13 CONFIDENTIAL & PROPRIETARY

PROPOSED BCT/PT BASE CONFIGURATION –MOBILE VALIDATOR

14 CUBIC PROPRIETARY

CUBIC MOBILE VALIDATOR

15 CUBIC PROPRIETARY | BCT and PT Solutions Overview

OPTIONAL CONFIGURATION- FULLY INTEGRATED WITH FAREBOX

CONFIDENTIAL & PROPRIETARY 16

ROADMAP TO FUTURE SYSTEM ENHANCEMENTS

17 CUBIC PROPRIETARY

AN INTEGRATED TRAVEL TOOL

18 CONFIDENTIAL & PROPRIETARY

IN SUMMARY

• Our team brings a complete solution in keeping with the specification and regional objectives

• Our solution is devoid of hidden costs

• We provide for a seamless implementation and assurance that the operators can take advantage of forward evolution at minimum cost and disruption

• Our solution offers the lowest possible risk

19 CUBIC PROPRIETARY

• An integrated system that is scalable to include other agencies and modes

• Offers a new range of convenience for MTA customers

• Contactless bankcards and mobile ticketing

• Available for all modes of transportation Thank You!

21 CUBIC TRANSPORTATION SYSTEMS

• Secure• Managed

ENABLING 3RD PARTY DEVICESAND APPLICATIONS TO PROCESS EasyCard

CONTACTLESS FARE MEDIA STANDARD ARCHITECTURE

22 CUBIC PROPRIETARY

Next Generation Planning & Tracking

YES

Integrated Real Time Info

ADDING A BAR CODE SCANNER TO THE MV

24 CUBIC PROPRIETARY

PHASE 1

Tap EASY card

OR

Scan Phone

FULL EASYCARD INTEROPERABILITY + NEXTFARE

The Future

Passport can give the option to integrate Lyft into

the BCT/Palm Tran application to help users get to and from the bus station.

By using beacon technology, Passport can deploy an alignment system that

harness the user's mobile phone.

Additionally, Passport has the ability to launch a merchant

based beacon validation system

Agency Operated

Rider Operated

DIRECTLY TIE A USER’S ACCOUNT TO A DESIGNATED RATE TABLE

USING THE CLOUD-BASED BACKEND SYSTEM

YOUR AGENCY OR PARTNER ORGANIZATIONS DISTRIBUTE UNIQUE ONE TIME USE ALPHA

NUMERIC CODES THAT THE RIDER ENTERS INTO THE APPLICATION. THE CODE TIES THEIR ACCOUNT TO THE DESIGNATED FARE TABLE

ELIGIBILITY SYSTEMS: TWO METHODS

OPSMAN REPORTING

DOWNLOAD REPORTS AS EXCEL FILES

REPORT TYPE

DESCRIPTION

Transaction Report

Provides detail of every transaction

Daily Total Revenue

Provides summary of transaction count and revenue by day

Summary by Fare Type

Provides summary of transactions based on Fare Type

Transaction vs. Revenue Report

Provides a graphical output that easily compares number of transactions to total revenue earned

Summary by Eligibility Program

Summarizes the amount of transactions involving eligibility programs and the value of those transactions

Merchant Report

Provides transactions based upon the date and time of merchant processing capture

Customer Report

Shows activity for a particular rider

User ReportReport summarize new and unique user activity of the pay by phone parking solution

OPSMAN REPORTSTRANSACTION REPORT

Summary of Transactions

Input Filters

Individual Transactions

Download/Export

Input Filters

OPSMAN REPORTS TRANSACTION VS. REVENUE

Input Filters

OPSMAN REPORTSWHAT’S NEXT?

Through this dashboard the user is able to:

● Issue refunds● Top up wallet accounts● Activate or Deactivate Tickets● Gift tickets● Extend the expiration date of

tickets● Unlock the account for a new

device● Blacklist a rider● Monitor for number of

screenshots taken● Delete an Account● Send a Text Message

OPSMAN CUSTOMER SERVICE DASHBOARD

USER FIRST: TIME SETTINGS & LANGUAGE SUPPORT

Passport can configure the our applications to support any language,automatically detecting the settings of the phone

Time in the application will be pulled from Passport’s cloud-based servers so the local settings on the phone or the carrier’s network are not be a factor

PREVENTING FARE EVASION

FARE TYPE. Matches the rider to the appropriate fare

type.

EXPIRY.Counts down until expired. Prevents

static screenshots.

CURRENT DATE & TIME. Data from Passport’s servers, not the time local to the phone. Prevents against video screen shots.

DYNAMIC QR CODE. Changes at a custom interval. Prevents static screenshots. FARE INDICATOR.

Customizable fare color & indicator based on client specifications.

ACTIVATION STAMP.Timestamp will appear when ticket is validated. Prevents individuals from holding onto

tickets and validating only when an inspector is present.

Roll Out

Train the Trainer Marketing

IntegrationsDedicated Implementation

Launch

Communication

Our training sessions typically last less than 30 minutes. We can host multiple sessions on the same topic to reach each member of the broader group.

Waves

Passport can host a more in-depth training session for a group of City staff who will be provided training materials and FAQ in order to properly train the remainder of the group.

Train the Trainer

TRAINING METHODS

VP of Enterprise Implementations, training SunTran Operators

SIGNAGE

MEDIA RELATIONS

DIGITAL CONTENT

IDENTIFY KEY INFORMATION

DEVELOP TIMELINE

ESTABLISH ROLES

TRACK & REACT

CONTINUED MEDIA

PRESS EVENT

ROLLOUT/DEPLOYMENT MARKETING STRATEGY

Buy Your TicketsFrom Your Phone.

Download Today

INTEGRATION PARTNERSHIPS

WE HAVE PARTNERSHIPS WITH EACH OF THE FOLLOWING COMPANIES AND ARE OPEN TO INTEGRATE OUR

TECHNOLOGY INTO EXISTING SYSTEMS.

"It has been a great pleasure to work with the team at Passport. We have extensively

researched the industry and found Passport to have best of breed technology with a track

record of timely and successful implementations. I highly recommend Passport to any transit

agency."

-Sharad Agrawal, Vice President of Strategy and Innovation

Please grade your experience with public transit.

A

B C

D

E

How often do you ride public transit?

Never

More than 20 times a month

10-20 times a month

Chicago Chicago

Survey Says

5-10 times a month

<5 times a month

Which features of a mobile application for public transportation would be most beneficial?

Chicago

Would you use public transit more if you could plan your trip, see in real time where your vehicle is, and pay for your journey with your mobile phone?

Ability to see where your bus or train is in real time

See if bus or train is full

Ability to plan your trip from A to B

Cashless

YES NO

Survey Says

Chicago

Cubic + Passport

★ Speed to Market & Implementation Expertise

★ End to End Payment Processing Capabilities

★ Vision Alignment