brochure of aja bangladesh ltd

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AJA Bangladesh Ltd. Acting on behalf of AJA Registrars Ltd, UK Global Management Solution

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Page 1: Brochure of AJA Bangladesh Ltd

AJA Bangladesh Ltd. Acting on behalf of AJA Registrars Ltd, UK

Global Management Solution

Page 2: Brochure of AJA Bangladesh Ltd

Our History-Global

Founded in 1995 by two seasoned and qualified professionals AJA Registrars is a uniquely independent

third party registrar (certification body) operating from a global network of offices providing 3rd party

registration and training services at a local level.

AJA Registrars operates across a diverse range of industrial and commercial sectors. Our clients are

equally diverse and they include single site operators ranging from 1 to 20,000 employees to multi-site, multi-national companies, the largest of which has in excess of 1250 sites.

Our History-Bangladesh

The Bangladesh office of AJA Registrars has been open in Dhaka since 2006, and now is staffed with fully

qualified Lead Auditors/Auditors/Technical Experts for ISO 9001, ISO 14001, ISO 22000, ISO 27001

OHSAS 18001, ISO 13485, ISO 50001, SEDEX, GOTS, OE, HACCP, COC, Chemical Management, HR

Issues, GMP, Inventory Management, Fire Safety and Product Inspection etc. These people participate in

AJA audits covering team competency requirement of all industry sectors. For services for which local

auditors/inspectors are not available, AJA uses its own network resources from various countries.

Why AJA Registrars?

AJA Registrars offers a transparent and accountable audit decision making process that the primary goal

for our clients is continual improvement. This process is delivered by a wealth of experienced and qualified professionals working within the group.

There are several reasons why you should use the services of an accredited Certification Body; here are some of the most important:

Minimize risk – many institutes and government bodies insist that their suppliers are certified by

Accredited Certification Bodies; many tenders have been lost where it has been established that the ISO

certification was un-accredited.

Save money – by using an accredited Certification Body you are buying into appropriate knowledge and

technical expertise, which understand your business and can perform certification audits effectively, identifying valuable opportunities for improvement.

Enhanced reputation – Accredited certification sends a strong message that you are serious about the

markets you operate in and that you will not compromise your company‟s integrity when it comes to

certification.

International recognition – Through the International acceptance of the IAF MLA, overseas markets will more readily accept your company.

So whether you are a small local operation or a major multi-national operating globally, AJA Registrars is

able to tailor its services and approach specifically to meet your needs. It is our mission to provide

unmatched registration services to Bangladesh, using local resources, supported by AJA’s extensive global

network. Thus we are able to tackle any registration project, from very small one-man companies up to global multi-national operations.

Try us! Our quotes are competitive, our service unmatched!

Page 3: Brochure of AJA Bangladesh Ltd

GLOBAL OFFICES

UK Bangladesh Singapore

USA Germany Japan

Thailand Taiwan Philippine

Canada Netherlands Turkey

Italy Switzerland Romania

Page 4: Brochure of AJA Bangladesh Ltd

Our Services

Our organization provides several services depending on the client‟s necessity. We provide every kind of

business solution to your company and improve your company to a better position. Our Responsibility is to

ensure International standard to the product and company and continual improvements so that your

company can maintain International Standard onward. There is a list of services given below that we provide to enhance your business possibility and success.

Accredited ISO 9001 QMS (Quality Management System)

ISO 14001 EMS (Environment Management System)

OHSAS 18001 OHSAS (Occupational Health & Safety Assessment Series)

ISO 22000 FSMS (Food Safety & Management System)

ISO 27001 ISMS (Information Security & Management System)

ISO 13485 Medical Device

ISO 50001 Energy Management System

Un-Accredited/Inspection SEDEX Suppliers Ethical Data Exchange

GOTS Global Organic Textile Standard

OE Organic Exchange

EMAS easy Eco Management and Audit Scheme

HACCP Hazard Analyses and Critical Control Point

COC Code of Conduct

Fire Safety Fire Safety Audit

CMS Chemical Management System

HRM Human Resource Management

GMP Good Manufacturing Practice

IMS Inventory Management System

ISO 26000 Social Responsibilities

ISO 14051 MFCA (Material Flow Cost Accounting)

Page 5: Brochure of AJA Bangladesh Ltd

ISO 9001 is internationally recognized as providing a framework for a quality management system that

can be easily interpreted for all areas of industry and commerce. ISO 9001 provides a framework for

monitoring and measuring process performance and operations ensuring increased efficiency and

improved customer satisfaction. Now demanded by many „Blue-Chip„ companies and Government

Departments, ISO 9001 certification provides these organizations and your existing customers with

confidence that you should be able to provide a consistent and improving quality product or service.

ISO 14001 identifies requirements for an environmental management system. It maps out a framework

that an organization can follow to identify impacts on the environment, define controls to prevent and

reduce pollution and ensure compliance to legal requirements. Operating an ISO 14001 management

system can result in reduced waste and energy use, improve efficiency and provide a means of identifying

and evaluating compliance against environmental regulatory requirement and it also demonstrates a

commitment to reducing your impact on the environment. More and more companies and institutions are

demanding that their suppliers and stakeholders are committed to improving their environmental performance; Accredited ISO 14001 certification is the first step towards being able to demonstrate this.

OHSAS 18001 is an international standard giving requirements related to Health and Safety Management

Systems. It exists to help organizations put in place demonstrably sound occupational health and safety

performance. It is widely seen as the world‟s most recognized occupational health and safety management

systems standard. OHSAS 18001 enables an organization to have control over, and knowledge of, all

relevant hazards resulting from normal operations and abnormal situations, and improve its performance.

Having the right systems in place can help reduce accidents and the costs associated with these accidents

through injury or illness. Becoming OHSAS 18001 certified you will be demonstrating your commitment to

safety in the workplace, whether it is to clients, shareholders or your staff. By putting in new systems you

will be also reducing injury to key members of your staff. It will also help you become compliant with the

latest health and safety information. OHSAS 18001 also provides our clients with the ability to promote their image or brand.

Page 6: Brochure of AJA Bangladesh Ltd

ISO 22000 (FSMS) is a generic food safety management standard that includes a set of food safety

requirements, it can be used by any organization directly or indirectly involved in the food chain. It applies

to all organizations and can help ensure the safety of our client‟s food products. The objective of the

system in place is to ensure that these food products do not cause adverse human health effects.

Consistently ensures customer‟s food safety requirements. Providing safe products and ultimately

enhancing customer satisfaction. Improve supplier relationships. Enable our clients to continually improve

including the export of food products and penetrate international markets. Improve communication with

your customers. Improve supplier relationships.

ISO 27001 provides safeguards and controls to ensure that the integrity, confidentiality and availability of

information are preserved. It provides the foundation for an Information Security Management System

(ISMS) and applies to all sizes of organization in all business sectors. Failure to protect client information

can mean a loss of business, reputation and can result in costly litigation. More and more governments

and institutes who require their intellectual property and their customer‟s information to be secured are

insisting on ISO 27001 certification. ISO 27001 ISMS certification allows your organization to demonstrate to customers, suppliers and governmental organizations that you are dedicated to securing information.

ISO 13485 is now the Management System that forms the foundation of regulatory compliance in

countries around the world and is the only internationally recognized standard focused solely on Medical

Devices. ISO 13495 provides a framework for monitoring and measuring process performance and

operations related to the design, manufacture and distribution of Medical Devices ensuring increased

efficiency and improved customer satisfaction. It also ensures that you focus on the specific regulatory

requirements associated with Medical Devices to support conformance with National Medical Device

Directives. Your customers can buy you Medical Devices and services in the knowledge that they comply

with the regulatory requirements.

Page 7: Brochure of AJA Bangladesh Ltd

ISO 14051 relies on is called Material Flow Cost Accounting (MFCA). Despite its apparent “double”

usefulness – never has it been more obvious how ecologic and economic benefits go hand in hand – the

new norm has not yet caught up with the popularity of its brothers and sisters. In an attempt to help in

paving the way to an increased number of ISO 14051 certified companies, those willing to both reduce

their financial costs and their environmental burden, let me explain in simple terms how the 14051 procedure works.

ISO 26000 provides guidance on how businesses and organizations can operate in a socially responsible

way. This means acting in an ethical and transparent way that contributes to the health and welfare of

society. The perception and reality of an organization‟s performance on social responsibility can influence, among other things:

Competitive advantage

Reputation

Ability to attract and retain workers or members, customers, clients or users

Maintenance of employees‟ morale, commitment and productivity

View of investors, owners, donors, sponsors and the financial community

Relationship with companies, governments, the media, suppliers, peers, customers and the community in which it operates.

Using energy efficiently helps organizations save money as well as helping to conserve resources and

tackle climate change. ISO 50001 supports organizations in all sectors to use energy more efficiently, through the development of an energy management system (EnMS).

Page 8: Brochure of AJA Bangladesh Ltd

ISO 50001 is based on the management system model of continual improvement also used for other well-

known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:

Develop a policy for more efficient use of energy

Fix targets and objectives to meet the policy

Use data to better understand and make decisions about energy use

Measure the results

Review how well the policy works, and

Continually improve energy management.

SEDEX is not for profit membership organization dedicated to driving improvements in ethical and

responsible business practices in global supply chains. SEDEX ease the burden on suppliers facing multiple

audits, questionnaires and certifications and it improves the ethical performance of global supply chains.

SEDEX also maintain four core of conduct. These are…

Labour Standards

Health & Safety

The Environment Business Ethics

Textile Exchange is a strong supporter of GOTS, and we encourage all companies to strive to have their

products meet this important standard. The Global Organic Textile Standard is a comprehensive standard

that allows companies to ensure that their organic fiber products are produced to very strict criteria relating to quality, tracking, and social and environmental considerations.

Page 9: Brochure of AJA Bangladesh Ltd

The OE standards are chain-of-custody standards that give third party verification to a final product

containing a given amount of organically grown cotton. The OE 100 and OE Blended are voluntary

standards and do not address the use of chemicals or any other aspects of production beyond the integrity

of the organic fiber.

EMAS easy is a new approach based on Eco-mapping. It was developed to help SME's to process an

environmental management system (EMS) grounded on their baseline assessment.

The challenge of EMAS easy was to adapt the proven concepts of Eco-mapping into a certifiable EMAS and

ISO 14001 without losing the simplicity. The EMS process still had to be adult learning oriented and needs

to cluster several small companies because all have to share the easy and simple documentation system.

EMAS easy is a way to implement EMAS which is proportional to the size, financial capacity and

organizational culture of small business. It assists, using a number of new features, with compliance with

ISO 14001 and EMAS but still focusing on what matters – environmental protection on the shop floor.

HACCP is a management system in which food safety is addressed through the analysis and control of

biological, chemical, and physical hazards from raw material production, procurement and handling, to manufacturing, distribution and consumption of the finished product.

HACCP (Hazard Analysis and Critical Control Point) is a system that helps food business operators look at

how they handle food and introduces procedures to make sure the food produced is safe to eat.

As part of routine inspections, the enforcement officer will check that the business has an appropriate

HACCP-based food safety management system in place.

Page 10: Brochure of AJA Bangladesh Ltd

The BSCI Code of Conduct is based on the most important international Conventions protecting the

workers‟ rights such as the International Labor Organization (ILO) Conventions and other important

Declarations of the United Nations, the OECD guidelines for multinational enterprises and the UN Global Compact.

The BSCI Code includes the ten following key elements to improve the worker´s situation:

freedom of association and the right to collective bargaining are respected

no discrimination is practiced

child labor is prohibited

legal minimum and/or industry standards wages are paid

working hours are compliant with national laws and do not exceed 48 hours regular + 12 hours

overtime

there is no forced labor and disciplinary measures

the workplace is safe and healthy

the environment is respected

there is a policy for social accountability there is an anti-bribery and anti-corruption policy

The members are requested to adopt and disseminate the BSCI Code of Conduct both internally and in

their supply chain to inform employees and suppliers about the company‟s dedication to social compliance

and the BSCI development approach. This step ensures that all parties in the company and its supply

chain are informed about their responsibility in the process. In case of doing so BSCI Members express their wish to do business with suppliers who take social responsibility seriously.

We may visit your premises and undertake a fire safety audit which is usually prearranged and all fire

safety inspectors will be in uniform and carry identification.

The audit is an examination of the premises and relevant documents to ascertain how the premises are

being managed regarding fire safety. The inspector may also wish to talk to members of staff to confirm their level of fire safety awareness.

The emphasis is on the responsible person demonstrating they have met the duties required by the fire safety order. For this reason we may ask to see the following documents as evidence.

A suitable and sufficient fire risk assessment by a competent person

Page 11: Brochure of AJA Bangladesh Ltd

Action plans related to any significant findings of the fire risk assessment

Emergency plans for the premises (what to do in the event of a fire)

Preventative and protective measures regarding fire

Fire drills and staff fire training records (who, when, & what training)

Fire safety maintenance checklist (what is checked, by who, and when)

Staff information on fire safety and dangerous substances.

Evidence that the following have been tested by a competent person:- Fire detection and warning

system; Emergency lighting; Sprinkler System; Ventilation System; Firefighting equipment; Electrical wiring in the building; Portable appliance testing.

The above list is not exhaustive and other evidence may be required depending on the circumstances.

The proper implementation of a chemical management system should enable the safe management of

chemicals, while maintaining the benefits for society associated with the use of chemical products and

ensuring a competitive industry.

The benefit of a chemical management systems are:

1. Assure that public health and the environment are protected from unreasonable risk resulting from

exposure to chemicals through the application of appropriate risk management measures.

2. Assure that the risks of chemical manufacture, distribution, use, disposal and recycle are

adequately characterized and managed.

3. Apply appropriate chemical control management systems that meet the needs for health and

environmental protection while sustaining a global competitive chemical industry.

4. Increase public confidence about the safety of chemicals. 5. Provide timely responses to public concerns about chemical risks.

Human Resource Management (HRM) is the function within an organization that focuses on recruitment of,

management of, and providing direction for the people who work in the organization. HRM can also be performed by line managers.

HRM is the organizational function that deals with issues related to people work under that organization.

Such as compensation, hiring, performance management, organization development, safety, wellness,

benefits, employee motivation, communication, administration, and training.

Page 12: Brochure of AJA Bangladesh Ltd

HRM is also a strategic and comprehensive approach to managing people and the workplace culture and

environment. Effective HRM enables employees to contribute effectively and productively to the overall company direction and the accomplishment of the organization's goals and objectives.

HRM is moving away from traditional personnel, administration, and transactional roles, which are

increasingly outsourced. HRM is now expected to add value to the strategic utilization of employees and

that employee programs impact the business in measurable ways. The new role of HRM involves strategic direction and HRM metrics and measurements to demonstrate value.

A GMP is a system for ensuring that products are consistently produced and controlled according to quality

standards. It is designed to minimize the risks involved in any pharmaceutical production that cannot be

eliminated through testing the final product.

GMP covers all aspects of production starts from the materials, premises and equipment to the training

and personal hygiene of staffs. Detailed, written procedures are essential for each process that could

affect the quality of the finished product. There must be systems to provide documented proof that correct

procedures are consistently followed at each step in the manufacturing process - every time a product is made.

Inventory management is the process of efficiently overseeing the constant flow of units into and out of an

existing inventory. This process usually involves controlling the transfer in of units in order to prevent the

inventory from becoming too high, or dwindling to levels that could put the operation of the company into

jeopardy. Competent inventory management also seeks to control the costs associated with the inventory,

both from the perspective of the total value of the goods included and the tax burden generated by the

cumulative value of the inventory.

Inventory management is not limited to documenting the delivery of raw materials and the movement of

those materials into operational process. The movement of those materials as they go through the various

stages of the operation is also important. Finally, inventory management has to do with keeping accurate

records of finished goods that are ready for shipment. This often means posting the production of newly

completed goods to the inventory totals as well as subtracting the most recent shipments of finished

goods to buyers. Accurately maintaining figures on the finished goods inventory makes it possible to

quickly convey information to sales personnel as to what is available and ready for shipment at any given

time.

In addition to maintaining control of the volume and movement of various inventories, inventory

management also makes it possible to prepare accurate records that are used for accessing any taxes due on each inventory type.

Page 13: Brochure of AJA Bangladesh Ltd

The Electrical Safety Office audits businesses and individuals across industry to ensure businesses are

operating in an electrically safe way and are meeting their obligations. The Main Objectives of ESMS is to

ensure that systems which promote safe work practices for all electrical workers working on or in the

vicinity of electricity are established. To ensure that work conducted on or around electrical conductors or

equipment is only carried out by suitable trained and qualified personnel. Last but Not Least, Local Legislations and Regulations to be fully explained before commencing the activity.

There are some responsibilities of ESMS for business owners, managers and supervisors. They have to

ensure that site specific risk assessments as required are carried out on the prescribed form. Records of

the assessment shall be kept and placed on record, the requirements of the appropriate Legislation and

Standards in your country, state or county are complied with and suitably qualified personnel perform all

recording and reporting functions. They have to focus on Contractors and/or Sub Contractors conducting

work activities for or on your behalf comply with all Safe Work Practices and Procedures or have a safety

system in place that meets or exceeds the requirements of your country, state or country. Finally,

ensuring that only trained, qualified and competent people carry out work on electrical systems.

Why use AJA Bangladesh Ltd. / AJA Registrars? AJA Registrars is accredited for a large in a range of industrial and commercial sectors and operates

throughout the globe, ensuring that we have the expertise to fully understand your operations and your

customer needs.

Global network of offices providing local expertise and support.

An extensive range of certification & Training Services providing a one stop shop.

Cross Trained audit teams with hands on experience for assessment of integrated management

systems.

Growing international reputation as a professional registrar providing a common sense approach to

certification and training services for a rather more user friendly program for the real world.

AJA Registrars/ AJA Bangladesh Ltd. do not offer consultancy and have no financial, manufacturing

or trading interests other than certification and training services.

Highly competitive fee structure resulting from the provision of a local service, cross trained audit

teams and the absence of corporate overheads.

Page 14: Brochure of AJA Bangladesh Ltd

AJA Bangladesh Ltd. organizes publically professional courses run by highly qualified and experienced trainers. Some of the courses that are given below:

Lead Auditor course Internal Auditor course/

Awareness Training

ISO 9001 QMS

ISO 14001 EMS

ISO 27001 ISMS

ISO 22000 FSMS

ISO 13485 MD

OHSAS 18001

IEMA Acorn

ISO 9001 QMS

ISO 14001 EMS

ISO 27001 ISMS

ISO 22000 FSMS

ISO 13485 MD

OHSAS 18001

IEMA Acorn

GMP (Good

Manufacturing Practice)

EMAS Easy

ETC

Page 15: Brochure of AJA Bangladesh Ltd

Major Client In Bangladesh

Walton Hi-Tech Industries Ltd. Check Point Systems Bangladesh Ltd. Ranks FC Properties Ltd. Star Ceramics Private Ltd.

Silkways Card & Printing Ltd. Impress Newtex Composite Textile Ltd. Interstoff Apparels Ltd. Bengal Group

Bangladesh Rural Electrification Board (BREB) Bengal Meat Processing Industries Ltd. Link 3 Technologies Ltd National Polymer Industries Ltd

Sanmar Properties Ltd. MIR Ceramic Ltd Regency Garments Ltd. Tigerco Ltd.

Panna Group Prime Insurance Co. Ltd. OTS (Pvt.) Ltd.

Biopharma Ltd.

Major Clients Around the Globe

Double A Toyota Novartis International AG University of East London

PENASONIC Toll University of Leeds Toshiba

Page 16: Brochure of AJA Bangladesh Ltd

AJA Bangladesh Ltd.

House# 18 (1st

Floor), Road# 3A, Sector 09, Uttara Model Town Uttara, Dhaka-1230,

Bangladesh

Phone: +88-02-58957263 Email: [email protected] Web: www.aja-bd.com

Page 17: Brochure of AJA Bangladesh Ltd

Bangladesh Office House# 18 (1st Floor), Road# 3A

Sector 09, Uttara Model Town Uttara, Dhaka-1230, Bangladesh Mobile No: +88 01613084155-7

Tel: +88-02-58957263 Fax: +88-02-58957263

E-mail: [email protected] Web: www.aja-bd.com

Head Office Unit# 6, Gordano Court

Gordano Gate Business Park Serbert Close, Portished

BS20 7FS, UK Tel: + (0)1275 849188 Fax: + (0)1275 849198

E-mail: [email protected] Web: www.ajaregistrarsgroup.com