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CONTENTS

4 > Well-being through insulation

6 > Comfort in complete safety

8 > Insulation in everyday living

10 > A sense of service12 > Environmental protection

14 > Innovation makes the difference

16 > At the heart of technology18 > A global network of partners

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For more than three centuries, Saint-Gobain has

applied its technological expertise and knowledge

of markets to supply products that reflect its customers

and partners’ needs. The Saint-Gobain Group has

acquired a reputation for its innovation,

responsiveness and productivity through its ability

to anticipate and provide a solution for its customers’

increasingly complex needs. By investing almost

300 million euros a year in Research and Development,

the Saint-Gobain Group is able to provide all of its

partners with a technological edge and the assurance

of an ongoing focus on innovation.

Saint-Gobain’s presence in more than 47 countries

is a source of synergies and a constant exchange

of ideas that help deliver the most innovative

and the most appropriate solutions.

SAINT-GOBAIN

Global leader in insulation

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The best of insulation for the benefit of futuregenerations.

Our ambition

A roof and walls are very symbolic: more than

just a shelter, a home where well-being is

synonymous with comfort.

Our mission

“Consistent with our values, Saint-Gobain Insulation aims to develop itsposition as the premier world provider of thermal and acoustic insulationsolutions, anchored in clear-cut global leadership in glass wool technologyand products.”

“Saint Gobain Insulation creates efficient insulationsolutions to provide safe comfort for users and to helpprotect the environment”.Insulation is based on essential and universal needs:comfort, protection against noise, heat and cold, and theassurance of your family’s safety in the event of a fire. The men and women who work for Saint-Gobain’s Insulation Branch all share the same commitment to provide comfort, and quality of life through insulation.

Well-being thro

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We apply our expertise to getting the most out of the rawmaterials we use, while limiting the volume of natural resourcesneeded, and developing applications for recycled materials.Isover is a network of professionals attuned to meeting theworld’s each and every insulation need. As in the other branchesof Saint-Gobain, our experience and commitment to constantlyadapt to local conditions make Isover a reliable and solid partner.Additionally, Isover works with customers and partners applyinga serious approach to professional relations and a highlytechnical product combined with the characteristic friendlinessof our brand. Ultimately, that is what defines our effectiveness.

> LEADERSHIPThe insulation leader that brings comfort,innovation and confidence.

> EFFICIENCYFor users, superior thermal and acousticperformance and easy handling.

> DIALOGUESeeking dialogue with you.

> ENVIRONMENTEnergy saved is the cleanest energy source.

> RESPONSIVENESSResponsive and dedicated people at your service.

> PEOPLEA preferred company to grow with.

Working together

Isover insulates one out of three homes in Europe,

and one out of five homes in the United States.

Well-being… worldwide

These six values reflect our philosophy andour product offering. They symbolize our

commitment and our approach to each ofour customers and employees in all the

countries where we operate.

Our values

ugh insulation

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Isover guarantees a comfortableand energy-efficient home

for you and your family.

Protecting yourself against cold,

heat and noise, while improving

your home’s protection against fire

means building a comfortable,

healthy, safe and quiet space for

you and your family.

Insulate to save Insulation makes your heating or airconditioning system more efficient and helpsreduce electricity bills. By insulating your homeyou will also help save our planet’s increasinglyscarce energy resources.

Comfort in com

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Insulate for your peace and quiet

Insulation also helps to increase your family’sprotection in the event of fire. Naturally nonflammable, mineral wools do not give off anynoxious fumes. They limit the propagation offlames and delay the spread of fire. Inorganic,they are not attacked by bacteria, or parasites.Non-hydrophilic, they are unaffected bywater. Insulating products thus provideoptimum protection, year after year.

Insulate for your protection

We live in a noisy world and are exposed to soundthat affects our quality of life seven days a week. The challenge for architects, acoustic consultants and home builders is to create quieter buildings.Leader in insulation solutions, the Saint-Gobain Insulation Branch provides efficient systems to control noise and absorb sound.

plete safety

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Panels, blankets, and shells of mineral wool are used to insulate industrial facilities and the buildings housing them(roofs, cladding and decking). Able to withstand very hightemperatures, they are also used for industrial and technicalthermal insulation.Given their dimensional stability and density, they can be usedfor capping and as acoustic baffles for pipes and machines.

In transport

Isover provides systems based on mineral wool with characteristicsthat have been specifically adapted to the needs of each application:roofs, walls, partitions, floors, and of course, pipes and ventilationducts: a complete range of solutions for new homes and the renovationmarket. The requirements of the various parts of a building aredifferent, and building practices vary from one country to another.However, with its extensive experience in many countries around the world, and its broad range of materials and products, Isover is constantly striving to develop the most appropriate solutions.

Isover best fulfills its mission where

people need to feel at ease:

well-being through insulation.

At home

In industry

Isover is present in all forms of transport: from the smallestcars to the fastest trains and the largest aircraft carriers.

Insulation in every

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In air conditioning systems

Air conditioning ducts pass overhead, concealed above ceilings.That’s how we stay warm in winter and cool in summer. Isoverproducts are used to stop energy loss and to absorb noisesgenerated by the system.

As discreet as they areeffective, Isover insulationsystems protect from coldand noise and helpimprove a structure’sresistance to fire. Hiddenfrom view, they arenonetheless, foundeverywhere.

Comfort and protection.

The Insulation Branch manufactures growth media under the Cultilène

brand. Mineral wool is used instead of soil in greenhouses providing

plants with ideal growing conditions. Growth media improve yields,

sow-to-harvest times, and the quality of the vegetables and flowers

produced.

Mineral wool… in greenhouses!

At school or the office, in sports centers or hospitals

In classrooms, offices and multipurpose venues, Ecophon andEurocoustic ceilings combine esthetic appearance with acoustic andthermal performance. They provide successful solutions that improvelistening conditions by reducing noise levels. In sports centers, theylimit sound reverberation while being impact resistant. In swimmingpools, in school courtyards and gymnasiums they maintain perfectmechanical strength, whatever the ambient humidity.In hospitals, clinics and laboratories, they provide acoustic comfortwhile respecting cleanness, hygiene and safety requirements. API and Gabelex metal ceilings and grids also provide aestheticinterior systems.

day living

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Customer-focused

Partnership is the heart of our

customer relations helping to

ensure the best possible service.

Isover Logistics can deliverfull trainloads or single retail

orders on site.

The expression of our corporate cultureIsover’s goal is to bring people together around its productoffering: numerous services are thus added to anchor thecommercial links formed via its products and systems. Thisexpression of our corporate culture, our service policy iscomposed of four main categories: services to people(training, consultancy and assistance), order services, deliveryservices, and finally services facilitating handling at thecustomer’s premises.

From design through toinstallation, Isover’steams listen to your

problem, and offer anappropriate solution.

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service

Comprehensiveinformation about ourproducts, systems andservices is available onthe various companyWeb sites.

On-line orderingcould not be simpler.

To ensure that Isover always meets its customers’ needs, it has aflexible and efficient sales structure. Each of our companies hasestablished a real local partnership based on informing andtalking with professionals and consumers alike. At its trainingcenters, Isover offers regular courses and presentations to shareits technical, commercial expertise, and information on the latestregulatory requirements.In every country, there is a service charter for adapting logistics tothe local conditions at all sites. From specifier, to architect,partner company, sales office, distributor and end-user, Isoverinvolves a chain of professionals whose aim is to provide the bestpossible insulation.

Listening to your needs

Save natural resources

Isover utilizes natural and

abundant rawmaterials.

Respect for the environment is a

prime concern for Isover from the

extraction of raw materials all the

way to product installation.

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The protection of our planet’s ecosystem is dependenton protecting air, water and soil quality. Isoverinsulation products are manufactured from sand andbasalt. Both these raw materials are abundantlyavailable in the natural environment. Reflecting theInsulation Branch’s general environmentally friendlyapproach, a rigorous policy for zero liquid waste,scrubbed gases and solid waste treatment has beenimplemented at all Isover facilities.The Insulation Branch has introduced appropriatetechnology at its plants to comply with environmentalregulations and all employees have been made awareto ensure their full and effective commitment.

Environmental

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Rising sea levels, worsening climatic conditions, natural disasters, the greenhouse effect and acidrain are serious threats for the long-term survival of our planet.Efficient insulation reduces the emission of carbondioxide (CO2) and sulfur dioxide (SO2) in theatmosphere by more than one half, thereby helpingprotect the environment.

The Insulation Branch’s number one priority is the safety of all itsemployees, as reflected in an ambitious and concerted policy. Ateach production facility, a safety coordinator contributes tointegrating safety in a global production process and involvingemployees in safe manufacturing and working practices. The

Insulation Branch also measures, at regular intervals,the level of exposure of its employees to noise, dustand all other physical and chemical agents, and to constantly reduce the level of risk at all workstations.

Thinking of future generations

Manufacture healthy products safely

In just a few months, the energy required to manufacture glass wool

is recovered through the economy it provides. After 50 years,

the ratio of energy saved to energy consumed is more than 100!

Good insulation means less pollution!

Recycled glass suppliesbetween 60 and 80 percent ofthe raw materials used for theproduction of glass wool.

protection

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The Optima Sonic systemprovides an acoustic insulation

system for situations wherespace is at a premium.

Constantly evolving processesInvented in 1957, the TEL fiber process revolutionized theinsulation world. In 1981, Isover launched TELSTAR, the second-generation glass wool that has since become a standard worldwide.In 2003, the glass wool fiber process was further improved.THERMISTAR glass wool provides heat resistance above thatpreviously manufactured. In 2004, Isover launched ULTIMATE, an innovative product range that can withstand temperatures of 650°C, while retaining the specific advantages of glass wool,namely, light weight, elasticity, compression, and the absence of slugs.

Isover’s patentedpalletization is now used

throughout ourEuropean network.

Day after day, Isover is advancing

the evolution of insulation.

Innovationmakes

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By offering increasingly effective products, systems and productionprocesses, Isover has always had the edge that makes the difference.A few examples: the technology of silence with the Technostar partitionsystem used in multiplex cinemas; easy installation with the “Contact”and “Easy Handler” products; living technology with the Vario intelligentclimatic membrane that responds to seasonal variations in humidity;easy maintenance of air conditioning ducts with the Cleantec or ClimaverMetal system; safe and easy use with the InsulSafe® or Optima systems.

With its ability to adapt to the shape of apipe, whether straight or curved, BoaFlex

has revolutionized the insulation ofheating ducts.

Forward-thinking

Each year, ISOVER renews 20 percent and improves

80 percent of its product range.

Everyday innovation

the difference

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Isover masters two mineral wool manufacturing techniques:glass and stone. These techniques involve melting sand, rockand slag to form fibers. The TEL fiber process (glass wool)combines centrifugal spinning of glass with refining of fibersin a hot gas stream.Melted at more than 1,400°C, the glass flows onto the spinner,which converts it into fibers under the dual effects of centrifugation and aerodynamic attenuation. The sized fibers are then collected on a conveyor and fed through a furnace where the binder polymerizes.The result is a blanket of matted glass fibers that traps air toprovide thermal and acoustic insulation, while being highlycompressible and very soft to touch. Isover’s know-how isused throughout the world through Branch companies ortechnology licenses.

Specialists in insulation since 1936

and the leader for more than

40 years, Isover has developed,

since its creation, its own technology

to ensure ongoing innovation.

Technological expertise

At the heart of

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Our expertise: the mastery of earth and fire.

Glass is an insulating material with extraordinary

properties. Light rolls are compressed to facilitate handling

and ensure significant savings in energy, transport and

storage. Today, we are able to pack up to 36 rolls of glass

wool on a standard pallet!

Glass wool can be compressed to up to a tenth of its volume!

Progress driven by researchWith the backing of Saint-Gobain, Isover is constantly improving itstechnology, thereby ensuring a permanently updated range ofefficient products adapted to its customers’ every need. Since 1999,the three Research and Development centers (France, Germany andthe United States) have been working on the 2I (Isover International)project to share working methods and communications tools. TheInsulation Branch’s technical division operates as a single worldwideunit to innovate better and faster. Today, nearly 270 engineers andtechnicians, all internationally renowned specialists in fire, thermal,acoustic, and mechanical engineering, are working on improvingprocesses, developing more effective products, and designing betterpollution abatement systems. Working in close cooperation witheach subsidiary and Isover licensee, they are developing theinsulation systems of the future.

technology

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With its 37 plants, 48 consolidated

companies and licensees, the Insulation

Branch has a large international

network of professionals.

Valley Forge (USA)

Gilwice (Poland)

A global network

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In order to meet specific local needs, Saint-Gobain’s InsulationBranch has operations in more than 40 countries (including Chinasince 1995, and the Russian Federation since 2003). Recent investmentprojects in Central and Eastern Europe are providing Isover’s facilitieswith the best high-performance technology.

9,000 employees in more than 40 countries

Azuqueca (Spain)

Billesholm (Sweden)

R&D center

Manufacturing licensePlant

Completely integrated systems

For more than 65 years, Saint-Gobain’s Insulation Branch has beenmanufacturing insulation products and systems for thermal andacoustic insulation, as well as fire protection of buildings and facilities.Our products of glass and stone wool are sold in the form of rolls, panelsor shells. We also market hemp wool, acoustic ceilings, metal ceilings and grids, as well as foams (in partnership with leading manufacturers inorder to provide fully integrated systems).

of partners

Saint-Gobain Insulation“Les Miroirs”

92096 La Défense CedexFrance

www.isover.com