Bringing Order to

Chaos

Patrick Kiley, Director, Towers Watson

Brad Messinger, Director, Towers Watson

Most Large Projects Look

Remarkably Similar

Current State Review

Future Design & Roadmap

Detailed Design

Configure, Build & Test

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Deploy

Yes! We Need This!!

What is Going On?

Okay, Let’s Get This

Done

Why Are We Doing This??!!

Our Big Insight: Large

Projects Behave Like People

Launch

Despair

Reset

Big Finish

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4

When To Abandon Ship

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Our Hypothesis: We Can

Rescue Failing Projects

Change Management Techniques

Program Management

Rigor

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Today, We Are Going to try

Something Different

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A Very Large Bank

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Global Pharmaceutical

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Lesson #1: Treat the Project Team

Like A Stakeholder Group

The Launch Big Finish

Valley of Despair The Reset

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Lesson #2: The “Valley of Despair” is

Your opportunity To Intervene

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“If Your Project Doesn’t Have Issues, it isn’t a Real Project.”

- Senior Pharmaceutical Executive

Lesson #3: Get the right people

Involved And Good Things Happen

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Lesson #4: Intangibles Trump

Experience

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Lesson #5: Drive Results By Investing

In The Right Relationships

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Questions and answers

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