bring your own device @ tvh -...
TRANSCRIPT
Kalman Tiboldi – CBIO
Bring Your Own Device @ TVH
PARTS & ACCESSORIES DIVISION
EQUIPMENT DIVISION
RENTAL DIVISION
SERVICE & REPAIR DIVISION
TVH OVERVIEW
All parts, All makes! -
Not cheap parts but quality parts cheaper!
- Your one-stop shop for all your
parts & accessories! -
The genuine Alternative!
450.000 SKU’s 16 mil cross ref. 100.000m² warehouse facilities
TVH OVERVIEW
TVH offers the widest range
of internal handling
equipment. From hand pallet
trucks, stackers, lift tables,
hydraulic jacks to lift cranes,
hand trolleys and much more
…
PARTS & ACCESSORIES DIVISION
EQUIPMENT DIVISION
RENTAL DIVISION
SERVICE & REPAIR DIVISION
PARTS & ACCESSORIES DIVISION
EQUIPMENT DIVISION
RENTAL DIVISION
SERVICE & REPAIR DIVISION
TVH OVERVIEW
New and second-hand lift trucks and aerial work
platforms. More than 2000 machines
permanent on stock
PARTS & ACCESSORIES DIVISION
EQUIPMENT DIVISION
RENTAL DIVISION
SERVICE & REPAIR DIVISION
TVH OVERVIEW
The TVH Rental Division
advises and helps customers
make the right choice, both
for short-term and long-term
projects
PARTS & ACCESSORIES DIVISION
EQUIPMENT DIVISION
RENTAL DIVISION
SERVICE & REPAIR DIVISION
TVH OVERVIEW
More than 65 specialized on-the-
road engineers answer all questions
on-site, all over Belgium. In the
fully-equipped workshop, more than
60 in-house engineers work on an
effective solutions for customers
International presence
2700 employees worldwide 45 companies in 23 countries
600 mil turnover 32 languages
Enterprise Mobility Is Here
8
Present
Business communication – Faster decision making Mobile Information System – Having the right information Empower employees to be more productive Improved customer services Communication enabled business processes Mobile Unified Communication & Collaboration
Enable the power of real-time response
Consumerization of IT
9
Present
Mobile Business Platform
Mobile Devices
“TVH Goes Mobile” Project
10
Present
Mobile Applications
Mobile Communication &Collaboration
Mobile eCommerce
Introducing new mobile devices
11
Present
Increasing demand for corporate use of Smartphones Mobile Access To Corporate Information Tablet PC’s for showcasing TVH Products and Services Bring-Your-Own-Device (BYOD)
Choose which operating systems/devices to support Define a Strategy for Mobile Applications Enforce Security for all Mobile Data Implement Enterprise Policy for voice and data usage
Why ?
What we are proposing…
Mobile Applications
12
Present
Unleashing the power of mobile applications Utility components mail/calendar/contacts Choosing third-party mobile applications Extend internal applications to mobile devices Business process improvement through Mobility
Native apps versus device-independent applications Less is more – functionalities to be deployed Small-form factor Choosing the right tools and platforms Starting with Private Company Appstore
Developing in-house mobile applications
Contacts/Agenda/Mail
13
Present
GIRA Facility Server on iPad
14
Present
TVH Products and Services on iPad
15
Present
QlikView BI on mobile devices
16
Present
Using native Apps and Ajax
Mobile eCommerce
17
Present
Testing Salesforce on mobile devices
18
Present
Jim’s Journal on iPad
19
Present
myEquipmentFinder on Samsung Galaxy
20
Present
TVH Routing service
Mobile Communication & Collaboration
22
Present
Mobile Device convergence Dial Via Office Single Business Number Reach Single Business Voicemail Presence Management
Web Conferencing using Webex/GoToMeeting VOIP using IAX/SIP clients Collaboration using Lotus Sametime/CUPC Extending TVH wireless network - Home working New contract with Mobile Operators
Selected company devices
The same devices are used by many of our employees
Factors driving adoption of BYOD
24
Present
Rapid proliferation of smartphones and tablets Ease of working outside the office – Business continuity Staff have relevant equipment Attract and retain top talent (any age), GenY, home-based workers Reduce costs Enterprise ready mobile applications Mobility moves to the Cloud
Expected benefits from BYOD
25
Present
Improved employee satisfaction Increased worker productivity Greater mobility for workers More flexible work environments Improved business continuity
Reduced IT costs Attracting / retaining high quality staff Better quality of devices used by workers Better care and/or longevity of devices Speeding up the rate of technology adoption
Major concerns related to BYOD
26
Present
Information security issues , data loss/theft Potential device/support issues Financial risks – roaming costs, excessive data consumption Compliance and legal implications Implementation/management costs Implementation of flexible enough policies
Sensitive data on device which is stolen Infected personal device connected to corporate network Malicious apps downloaded by users Theft of data via uploading to a personal device Easy to lose or have stolen
Security is the major issue
Secured network connection - VDI Remote device wiping Controlled access to Internet User and device authentication Centralized data with a good layer of security built in to access Cloud based data / services
Implementation of Mobile Device Management Cloud based Internet access through zScaler Cloud based utility components – Google Apps
Desktop Virtualization
Application development - Company AppStore Cloud based single-sign-on
Technical solutions we are considering
Mobile Device Management (MDM)
29
Present
Supporting multiple platforms – Android, iOS, BlackBerry Centralized IT management for company/private devices Mobile usage visibility – Expense management Controlling and optimizing Service Quality TVH App storefront access Mobile device security
Connect devices securely to TVH resources Enforce security policies to protect data Encryption of data Role-based access, logging and auditing Remote lock and wipe
Mobile Iron MDM
30
What happened?
What is happening?
Why did it happen?
What will happen?
What do I want to happen?
Present
Which BOYD model ? Is it truly BYO or company will offer a stipend ? Predefined list of allowable devices and applications Policies and contracts that clearly state who owns what data Remote wiping policy if device is infected or stolen Installment of hypervisor or remote-control software Clear rules for user authentication Process and timeline for removing company access, data, and secure software from device when it will no longer be used Support policies that outline when issues will be handled by IT, the end user or the device manufacturer.
Mobile device usage must be governed by an acceptable use policy
Having clear policies set in place
Don’t just say “NO” to BYOD Be prepared to give up some control Listen to the end users Consider a pilot program - research and test your approach Define different user profiles Document and communicate a clear set of policies Adopt a reasonable reimbursement Plan your mobile application development policy Plan for a more complex support burden Prepare your helpdesk for the task
How to implement it ?
Thank you for your time!