brief history of nueva ecija university of science and...
TRANSCRIPT
[2]
Brief History of Nueva Ecija University of Science and Technology 4 - 7
Message 8
Vision and Mission 9
Performance Pledge 10
Feedback and Redress Mechanism 11 -12
NEUST Frontline Services 13 I. Student Admission
How to Enroll (Schematic) Graduate School New Students 14
Graduate School Old Students 15
New College Students 16
Old College Students 17
New High School Students 18
Old High School Students 19
Accelerated Vocational Training Program 20
Transferee 21
Main Campus Department of Student Affairs 22 - 27
Medical and Dental Services 28 - 29
Management Information System 30 - 36
Accounting Section 37 - 39
Cashier Section 40 - 41
Registrar 42 - 51
San Isidro Campus Department of Student Affairs 52
Medical and Dental Services 53
Accounting Section 54 - 55
Cashier Section 56 – 57
Registrar 58 – 66
[3]
Gabaldon Campus Department of Student Affairs 67
Accounting Section 68
Cashier Section 69
Registrar 70 – 73
II. Library Services Main Campus 74 – 81
Sumacab Campus 82
San Isidro Campus 83
Atate Campus 84
Fort Magsaysay Campus 85
Gabaldon Campus 86
Anti-Fixers Campaign 87
Feedback Form 88
NEUST Citizen’s Charter Form # 001 89
NEUST Citizen’s Charter Form # 002 90
NEUST Citizen’s Charter Form # 003 91
NEUST Citizen’s Charter Form # 004 92
Annexes
Conduct of Orientation/Briefing on Anti-Red Tape Act of 2007 (A) 93 Creation of Task Force (B) 94 - 95
Steering Committee and Technical Working Group in Action (C) 96
Consultation with Stakeholders (D) 97
Installation of Public Assistance Desk (E) 98
[4]
HISTORICAL BACKGROUND
The Nueva Ecija University of Science and Technology (NEUST) started on June 7, 1929 as
Nueva Ecija Trade School (NETS) in San Isidro, Nueva Ecija, offering vocational opportunities to the
youths of the province. The first and only vocational course being offered then was woodworking.
That course was an addition to the existing secondary curriculum inherited from the Wright Institute.
To meet the increasing demand for vocational education in the whole province, the trade
school was transferred on June 7, 1931, to Cabanatuan City. Enrolment increased; however, the
program was interrupted in December 1941 by the outbreak of the Second World War in the Pacific.
Immediately after the war, the trade school was reopened on September 6, 1945.
Rehabilitation program took place. The trade school continued with its mission of meeting the
vocational and manpower needs of students coming from both Nueva Ecija and the nearby
provinces. On June 8, 1948, a course in dressmaking was opened and female students were
admitted in the School. A few years later, food trades and cosmetology courses were also offered.
On May 8, 1953, the NETS were converted into the Central Luzon School of Arts and Trades
(CLSAT) by virtue of Republic Act No. 845. CLSAT was recognized as a center of
manpower/vocational training for both youths and adults not only in the province but also in the
whole Region III.
Series of developments continued until the CLSAT was converted into the Central Luzon
Polytechnic College (CLPC) by virtue of Republic Act No. 3998 which was signed on June 18, 1964
by then President Diosdado Macapagal.
Thirty-four years later, the CLPC, under the leadership of President Gemiliano C. Calling, was
converted into a specialized university, the Nueva Ecija University of Science and Technology by
virtue of Republic Act. No 8612.
The Bill converting CLPC into NEUST was signed by speaker Jose de Venecia on February 19,
1998. It was forwarded to President Fidel V. Ramos on February 24, 1998 and lapsed into law on
March 27, 1998.
The University therefore, ensures that the requirements of business, industry, services and other
sectors as well as the needs of the local, regional and national development for high quality
professionals and highly skilled middle-level manpower are addressed.
VISION
NEUST is a locally responsive and internationally relevant and recognized University of Science
and Technology
MISSION
To develop new knowledge and technologies and transform human resources into productive
citizenry to bring about development impact to local and international communities.
[5]
GENERAL TINIO ST. CAMPUS
Operating in six campuses, namely: The Gen. Tinio Campus,
the Sumacab Campus, the San Isidro Campus, the Fort
Magsaysay Campus the Atate Campus and the Gabaldon
Campus, the University has continuously taken the lead
towards quality but accessible education.
The Gen. Tinio Campus of the University sits on a 1.93-
hectare lot along General Tinio Street in the heart of
Cabanatuan City. It is about 120 kilometers north of Manila
and about one hour travel away from the university’s most
distant campus, the Gabaldon Campus.
The campus houses the Colleges of Engineering,
Information and Communications Technology, Industrial
Technology, Arts and Sciences, Nursing, Graduate School
and the Laboratory High School Department.
SUMACAB CAMPUS
Sumacab Campus sits on a 22.9-hectare lot that
strategically lies on Sumacab, Cabanatuan City.
Relatively expansive, Sumacab Campus is free from the
hustle and bustle of the city. Sumacab Campus is only
around two kilometers away from the town of Sta. Rosa.
The campus houses the Colleges of Architecture,
Education, Management and Business Technology,
Hotel and Restaurant Management, and Criminology.
Other physical facilities situated in the Campus are the
Guest House, Alumni Center, Hostel, University Museum, Rock Garden, Heroes Park, Administration
Building, Library, Speech Center, Gymnasium, Farmers’ Training Center, Physical Fitness Center, Open
Gymnasium, the SMART-SWEEP Laboratory, Oval, Amphitheater, Cultural Building, RET Building,
Science and Technology Building, Athletes Quarter.
[5]
[6]
SAN ISIDRO CAMPUS
San Isidro Campus, the eldest of the six campuses, is situated in a 55-hectare lot in San Isidro
Nueva Ecija. It is only an hour travel away from the busy City of San Fernando in Pampanga. The
Campus offers Bachelor of Secondary Education, Bachelor of Science in Industrial Education,
Bachelor of Elementary Education, Bachelor of Science in Information and Communications
Technology, Bachelor of Science in Business Administration, Accelerated Vocational Training
Program, and the Science and Technology Secondary School Curriculum.
FORT MAGSAYSAY CAMPUS
The Fort Magsaysay Campus is situated on an 8.5 – hectare lot in a military community in
Palayan City. It serves as NEUST’s catch basin in the southeastern part of the province. Courses such
as Bachelor of Science in Business Administration, Accelerated Vocational Training Program, and
Trade Secondary Curriculum are offered in the Campus.
ATATE CAMPUS
The Atate Campus is located on a 4.4 hectare-lot
in Atate, Palayan City. The campus serves as the
university’s link to the southeastern part of Nueva
Ecija. The Campus offers first two years of courses
leading to the degrees Bachelor of Science in
Information and Communications Technology,
Business Administration, and Education.
[6]
[7]
GABALDON CAMPUS
The Gabaldon Campus is located on a sprawling 278-hectare land that lies along the foot of
Mt. Mingan in the Sierra Madre Mountain Ranges on the eastern side of the municipality of
Gabaldon, Nueva Ecija. It is the gateway of the province to the town of Dingalan. The Campus
offers courses such as Bachelor of Science in Agriculture, Ladderized Bachelor of Science in
Information and Communications Technology, Bachelor of Secondary Education, Bachelor of
Elementary Education, Bachelor of Science in Hotel and Restaurant Management, Associate in Food
Technology, Agriculture, Science and Technology Secondary School Curriculum, and Secondary
Trade Curriculum.
[7]
[8]
Republic Act No. 9485 also known as The Anti Red Tape Act of 2007 is a welcome development in the entire bureaucracy. This is a
piece of legislation that will surely bring about highest degree of efficiency and effectiveness in the delivery of public service.
The Nueva Ecija University of Science and Technology as a higher educational institution and a government instrumentality in the field of education is always a dynamic social system. It has no other choice but to be so considering that it is a market place of ideas
being home to scholars, theorists, and practitioners in various fields of endeavors. It never rests lengthily upon a certain comfort zone but rather continuously contemplates to reengineer or reinvent its operational system. This Citizen’s Charter is just a proof of our being
able, willing and ready to adopt new operational systems and procedures if only to further improve the delivery of services for the benefit of our clienteles which is the ultimate goal of Anti Red Tape
Act of 2007.
As indicated earlier, we are always open to all comments and
suggestions that will further enhance the performance of our public duties and functions. This, consequently, makes Citizen’s Charter always ready for further enhancement.
Feliciana P. Jacoba, Ed.D.
University President
[8]
[10]
We, the officials and employees of the Nueva Ecija University of
Science and Technology, commit to:
A - Accountability and ethics in public service;
C - Competence in the discharge of our duties and functions;
C - Continuing professional education and staff development;
U - Unity in diversity;
R - Relevant, Result-oriented;
A - Attentive to the needs of students and another clientele;
T - Timeliness in the delivery of services;
E - Evaluate our performances for continuous improvement
[11]
The NEUST shall establish and implement a feedback mechanism which includes the following:
Sources of Feedbacks Office-in-
Charge
Channel of Communication
Personal Text E-mail
Feedbacks from Students and Parents
Department of Students
Affairs
(044) 463 -
5336
09216259526 [email protected]
Feedbacks from Faculty and Staff
VP for
Admin Buss. and
Finance
(044) 464-
1533
09178004006 [email protected]
Feedbacks from Alumni Alumni &
Placement
Office
(044) 464-
5064
09275140973 [email protected]
Feedbacks from Community (includes contractors and
dealers)
VP for Academic
Affairs
(044) 464 -
0226
09286075576 [email protected]
[12]
The feedbacks coming from parents, students, faculty, staff, alumni,
members of the community, etc., shall be treated with utmost
professionalism and scholarliness. It is understood that feedbacks may be
positive or negative. But just the same, these are to be considered as
important inputs for the improvement of the delivery of services of NEUST.
Mechanics of Feedbacks Processing
• If the feedbacks received are in the forms of suggestions, complaints,
and the like that call for and/or capable of immediate response or
action, the concerned office-in-charge as indicated in the above
matrix shall forthwith act and attend to these or call the attention of
concerned offices/authorities in the University for immediate and
appropriate action.
• If case of feedbacks that need careful and longer studies, the
concerned office-in-charge shall forward the same to the University
Research Office for the conduct of scientific and scholarly research. This
office should come out with useful recommendations to be presented
to the University President for appropriate action. This shall be done on
a quarterly or semestral basis depending on the actual needs.
• Moreover, on an annual basis, the Graduate School shall include the
topics pertinent to the feedbacks and/or feedbacks mechanism as
among the subject matters/problems for thesis or dissertation writing, A
regular research dissemination forum/fora shall be held to be attended
and participated in by those who would benefit from this like school
administrators, faculty, staff, students, community folks, dealers,
contractors, and other people from government, business, industry as
well as concerned NGOs.
[14]
STEP 1
REPORT to the Dean Graduate School, for an
interview, evaluation of Official Transcript of
Records and fill your personal information sheet
STEP 2
PROCEED to the University
Clinic for medical and dental
exam
STEP 3
PROCEED to your enrolling teacher for
preliminary registration (Copy the schedule of
your subject and have it approved by the
enrolling teacher)
STEP 4
PROCEED to the
UCC/MIS for your
enrolment and
assessment of fees
STEP 7
PROCEED to the
Cashier’s Office for
payment of fees
STEP 8
REPORT to Cyber Center for your ID. (for
new students only)
STEP 9
PROCEED to the REGISTRAR’S OFFICE for your
Certificate of registration and submit your ORIGINAL
TRANSCRIPT OF RECORD, Passport size Picture,
Personal information sheet, “2 x2” latest picture,
preliminary registration form 1-A and get your
Certificate of Registration
STEP 10
REPORT TO CLASS ON
Step 6
Get Number at the Queuing
System (Numbering System)
Step 5
Proceed to Accounting Office for
VERIFICATION
HOW TO ENROLL GRADUATE SCHOOL
NEW STUDENT
[15]
STEP 1
REPORT to the Enrolling Teacher, for evaluation of
Grades/Subjects and Request for Pre-Registration
Form
STEP 4
PROCEED to the
UCC/MIS for your
enrolment and
assessment of fees
STEP 7
PROCEED to the
Cashier’s Office for
payment of fees
STEP 8
REPORT to Cyber Center for your ID. (for
new students only)
STEP 9
PROCEED to the REGISTRAR’S OFFICE for your
Certificate of registration and submit your ORIGINAL
TRANSCRIPT OF RECORD, Passport size Picture,
Personal information sheet, “2 x2” latest picture,
preliminary registration form 1-A and get your class
cards
STEP 10
REPORT TO CLASS ON
Step 6
Get Number at the Queuing
System (Numbering System)
Step 5
Proceed to Accounting Office for
VERIFICATION
HOW TO ENROL
GRADUATE SCHOOL
OLD STUDENT
STEP 2
PROCEED to the OFFICE OF
THE DEAN for your official
enrolment and assessment of
fees
STEP 3
PROCEED to Scholarship Center
(if you avail of any).
[16]
STEP 8
REPORT TO CLASS
STEP 1 REPORT TO DSA (Testing Center) for the issuance
of your admission slip.
STEP 2 PROCEED to the University Clinic for
medical and dental exam
STEP 3 PROCEED to your enrolling teacher for preliminary
registration/assessment of fees (Copy the schedule of your subject and have it approved by the enrolling
teacher)
STEP 4 PROCEED to the UNIVERSITY
CYBER CENTER for verification of assessment.
STEP 5 PROCEED to Scholarship Center
for evaluation and then to Accounting Office for re-
assessment (for Scholars only)
STEP 6 PROCEED to the Cashier’s Office for
payment of fees
STEP 7 REPORT to Audio Visual for your Identification Card
(ID).
STEP 8 PROCEED to the Registrar’s Office and submit your
admission slip, Report Card (Form 138/137-A) photocopy NSO & Passport size Picture and get your certificate of
registration
HOW TO ENROL FOR NEW COLLEGE STUDENTS
[17]
STEP 1
REPORT to your enrolling teacher and present
your class cards for evaluation and request for
preliminary registration form.
STEP 2
COPY the schedule of
classes of your section and
have it approved by your
enrolling teacher
STEP 3
PROCEED to the OFFICE OF THE DEAN for
official enrollment and assessment to Cyber
Center
STEP 4
PROCEED to
SCHOLARSHIP
CENTER (if you
avail of any)
STEP 5
PROCEED to the
Accounting Office for
verification of fees
STEP 6
PAY YOUR MATRICULATION AND
OTHER FEES TO THE CASHIER’S OFFICE
STEP 7
PROCEED to the REGISTRAR’S OFFICE for
your Certificate of Registration and get
your class-cards.
STEP 8
REPORT TO CLASS
HOW TO ENROL FOR OLD COLLEGE STUDENTS
[18]
STEP 2 PROCEED to the OFFICE OF THE
PRINCIPAL for your official
enrolment and assessment of fees
to Cyber Center
STEP 1
REPORT to Principal’s Office for the issuance
of your admission slip and preliminary
registration
STEP 3
PROCEED to Accounting
Office for verification of
fees.
STEP 4
PROCEED to the
Cashier’s Office for
payment of fees
STEP 5 PROCEED to REGISTRAR’S OFFICE for your
Certificate of Registration and submit your
admission slip, Report card & Passport size
Picture
HOW TO ENROL
NEW HIGH SCHOL STUDENTS
STEP 6
REPORT TO CLASS ON
[19]
STEP 8
PROCEED to the
Registrar’s Office and
submit your report
card and registration
forms and have your
student copy with
REGISTERED
STEP 2
COPY the schedule of
classes of your section
and have it approved by
your enrolling teacher
STEP 3
PROCEED to the PRINCIPAL’S office (HS
Bldg.) for official enrollment and
assessment of fees to Cyber Center.
STEP 7
REPORT to HS-104 for your
new ID
STEP 9
REPORT TO
CLASS
STEP 1
REPORT to your enrolling teacher and
present your report cards for evaluation
and request for preliminary registration
form
STEP 4
PROCEED to
Accounting Office
for verification of
fees.
STEP 5
PAY YOUR MATRICULATION
AND OTHER FEES TO THE
CASHIER’S OFFICE
STEP 6
PROCEED to the REGISTRAR’S OFFICE
for your Certificate of Registration
HOW TO ENROL OLD HIGH SCHOL STUDENTS
[20]
IKA-PITONG HAKBANG
Magpunta sa Cyber Center
para sa inyong ID.
IKA-WALO NA
HAKBANG Magtungo sa REGISTRAR’S
OFFICE para sa sipi ng
iyong pagpapatala at
humingi ng classcard
IKA-SIYAM
MAGBALIK SA
UNANG
ARAW NG
KLASE
UNANG HAKBANG
Makipagkita sa gurong tagatal ng
kursong Bokasyonal para sa isang
panayam.
AVTP CIT Office
IKA-APAT NA
HAKBANG Magtungo sa Tanggapan
ng Dekano para sa
opisyal na pagpapatala
at pagkwenta ng inyong
babayaran sa Cyber
Center
IKA-LIMANG HAKBANG Magtungo sa Accounting Office
para sa pag verifica ng
babayaran.
IKA-ANIM NA HAKBANG
Magbayad ng matrikula sa
kahera
IKALAWANG
HAKBANG Magtungo sa University
Clinic para sa medical
and dental exam
IKATLONG HAKBANG
Humingi ng aplikasyon sa pagpapatala
sa Gurong Tagatala at sagutin ang
impormasyong kailangan.
MGA PARAAN NG PAGPAPATALA
NG AVTP
[21]
STEP 1
REPORT to the Registrar’s Office for the
submission of credentials and evaluation of
earned units.
STEP 2
If qualified for admission get your
admission slip and evaluation
sheet and proceed to your
enrolling teacher and request for Preliminary Registration Form1-A. Copy the schedule of classes of
your section and have it approved by your enrolling
teacher
STEP 3
PROCEED to the OFFICE OF THE DEAN for official
enrollment and assessment to Cyber Center
STEP 4
PROCEED to
SCHOLARSHIP
CENTER
(if you avail of any)
STEP 5
PROCEED to the
Accounting Office for
verification of fees
STEP 6
PAY YOUR MATRICULATION AND
OTHER FEES TO THE CASHIER’S OFFICE
STEP 7
PROCEED to the REGISTRAR’S OFFICE for your
Certificate of Registration and get your class
cards.
STEP 8
REPORT TO CLASS
HOW TO ENROL FOR TRANSFEREES
[22]
COLLEGE ADMISSION TEST
(Application to Result)
Schedule of Availability of Service Monday to Saturday ( Months of December - May)
8:00 to 5:00 PM without noon break
Who may Avail of the Service In-coming Freshman College Students
What are the Requirements 1. Admission Test Fee
2. Certificate of Good Moral Character
3. 2 pcs 2x2 picture
Duration 3 days, 50 mins and 29 seconds
STEP APPLICANTS/CLIENTS SERVICE PROVIDER DURATION OF ACTIVITY PERSON INVOLVED FEES
1 Pay admission test fee at the cashiers' office Accept payment of the applicant 10 seconds Cashiers' office 180
CAT application
2 Present receipt of payment to the Verify the receipt 10 seconds Office of Admission form
Office of Admission to be able to get an
application form.
3 Fill-up CAT application form and Check requirements submitted 2 mins "
submit together with all the by the applicant and issue
requirements and wait for the exam permit.
exam permit.
4 Come back on the assigned date, Administration of the College 1hr and 45 mins "
time and venue of examination. Admission Test
5 Checking of the College Admission Individual checking of test paper 2 mins for each paper "
Test.
6 Return for the CAT result after 3 days Result of examination will be posted 1 min "
in the bulletin board
[23]
ENROLMENT FOR QUALIFIED FIRST YEAR COLLEGE STUDENT
Schedule of Availability of Service: Monday - Friday 8:00 AM - 12:00NN and 1:00 PM - 5:00 PM - Without Noontime Break
Who may avail of the Service Incoming First Year College Students (High School Graduates)
What are the Requirements Form 137 and 138
NSO Birth Certificate (Xerox copy)
2 x 2 pictures (3 copies)
Duration 20 mins
STEP PROCEDURE SERVICE PROVIDER
DURATION
OF
SERVICE
OFFICE/PERSON
RESPONSIBLE FEES FORM
1 Qualified applicants are to secure
Admission slip from the Testing Center Issuance of Admission Slip 2 mins Office of Admission
Admission Slip
Student
Information Slip
2 Proceed to the MIS Office for the Section and assess student 3 mins MIS Personnel and Secretary Assessment form
Sectioning and Assessment according to course enrolled in of the Concerned Dean
3 Present assessment form to the Accounting Office Verification of Assessment 3 mins Accounting Personnel
4 Pay your fees at the Cashier's Office Issue Official Receipt 5 mins Cashier's Office As Assessed
5 Present the following for the Issue Certificate of Registration 4 mins Registrar’s Office
issuance of Certificate of Registration
1. Admission Slip
2. Form 138 (report Card)
3. Form 137 (Permanent Record)
4. NSO Birth Certificate (Xerox Copy)
5. Receipt of Payment
6. Duly Accomplished Student Information Sheet
6 Proceed to MIS Office for the issuance of the school Issue ID 3 mins MIS personnel
Identification Card (ID)
END OF TRANSACTION
[24]
STEPS ON HOW TO APPLY FOR GRADE 7
Schedule of Availability of Service Monday to Saturday (Months of January to March) 8:00 to 5:00 PM without noon break
Who may avail of the service In-coming Grade 7
What are the Requirements
Report card (Applicant should have no grade below 80 in all subjects. Gen. average should be 85)(Orig and
xerox copy)
2 pcs 2 x 2 pictures
Admission Test Fee
Duration 3 days, 1 hr, 56 mins and 10 seconds
Step APPLICANTS/CLIENTS SERVICE PROVIDER DURATION OF ACTIVITY PERSON/INVOLVED
1 Proceed to the Office of the Principal Verify the grade obtained by 4 mins HS Faculty
applicant
2 Application form is issued if the applicant
meets Issue application form 2 mins HS Faculty the prescribed grade.
3 Pay admission test fee at the Cashier's
office Accept payment of the applicant 10 seconds Cashier's office
4 Submit filled up application form and
receipt of Issue exam 2 mins
HS Faculty in-
charged payment to the Office of the Principal and wait for Exam permit
5 Come back on the assigned date, time
and Administer admission test 1 hr and 45 mins. Office of Admission venue of examination.
6 Checking of the Admission test Individual checking of test papers 2 mins /paper Office od Admission
7 Return after 3 days for result. Results are posted in the bulletin
board 1 min Testing Center
[25]
8:00 – 5:00 pm without noon break
Who may avail of the service: Students Applying for Loan Assistance
Total Processing time of application: 3 Days and 6 Minutes
Fees: None
How to Avail the Service:
Step
No. Applicants/Clients Step Service Provider Duration Location/Office
1
Secure application form
Gives application form for
student loan assistance
1 minute
Office if the Student Affairs, LB 104, LB
Bldg., 1st floor
2 Fill up loan assistance application
form and submit
- Assess application form as to the
validity of the nature
(Congressional, Academic,
Campus-based, etc.)
5 minutes
Office if the Student Affairs, LB 104, LB
Bldg., 1st floor
3 Process the loan 3 - Budget Office, AD Bldg, 1st floor
4 Release of loan
days
- Accounting Office, AD, Bldg, 1st
floor
- Cashier’s Office, AD Bldg, 1st
floor
Note: For Inquiries / Suggestions / Complains:
Please call (044) 463 – 5336 / Dr. Teresita Vega, Office of Student Affairs
[26]
Schedule of Availability of Service:
8:00 – 5:00 pm without noon break
Who may avail of the service: Students Applying for Scholarship
Total Processing time of application: 5 minutes
Fees: None
How to Avail the Service:
Step No. Applicants/Clients Step Service Provider Duration Location/Office
1 Present:
Original & photocopy of
certificate of scholarship from
donor (if congressional) or
school organization (if
campus based scholarship)
grades (of recent semester)
- Verify the originality of the scholarship
- Evaluate the certificate
- Evaluate grades
- Sign assessment form & certificate of
scholarship for confirmation of the
availed scholarship
4 minutes
Office if the Student Affairs, LB
104, LB Bldg., 1st floor
2 Leave photocopy of
assessment form & certificate
of scholarship, photocopy of
grades
Safekeeping of the scholarship records
1 minute
Office if the Student Affairs, LB
104, LB Bldg., 1st floor
Note: For Inquiries / Suggestions / Complains:
Please call (044) 463 – 5336 / Dr. Teresita Vega, Office of Student Affairs
[27]
Schedules of Availability of Services: Monday to Saturday from 8:00 – 5:00 PM without noon break
Who may avail: NEUST Enrolled Students
What are the Requirements: NEUST Student ID
Letter
-referral letter from teacher/adviser
- indorsement letter from unit coordinator
-call letter for complained student
-or even without referral letter for walk-in counselee
Duration: no specific amount of time; depends upon situation
How to avail of the service:
Step
No. Applicant/Client’s Step Service Provider Duration Location Fees Forms
1
Present
-NEUST ID
- Letter, (if referred/indorsed by
Somebody/or called by the
Guidance Counselor)
- Check in System if enrolled
- Assessment of the client’s
case thru interview.
no specific amount of
time; depends upon
situation
DSA – LB 104 None - Referral slip form
2 - Fill up the problem checklist and
counseling report sheet.
- Counseling Session/ re-
scheduling of counseling for
clients needing more
attention and time.
- Write Promissory note
( if required)
no specific amount of
time; depends upon
situation
DSA – LB 104 None
Problem Checklist
form Counseling
report form
3 Log-in/sign name in the logbook and
signing of excuse/ referral letter End of session None
For inquiry/suggestions/complains:
Contact No. : (044) 463-5336
Dr. Linofe R. Aglubat
Guidance Office
(Dr. Linofe R. Aglubat)
[28]
Admission Policies of Freshmen students during enrolment
Who may avail of the Service:
1. Any student seeking enrolment to High School Department and to any of the
Colleges except for the College of Nursing, who have been issued proof of
being “qualified” for enrolment by the Admissions and Testing Center
2. Any student seeking enrolment to the College of Nursing, who have been
issued proof of being “qualified” for enrolment by the Admissions and Testing
Center, after being tested negative to Hepatitis B Virus.
Duration:
21- 28 minutes for those seeking enrolment to High School Department and to
any of the Colleges except for the College of Nursing
40 - 47 minutes for those seeking enrolment to the College of Nursing
How to Avail of the Services:
Please refer to the next page
Step Applicant/Client Service Provided Duration of Activity (Under Person in charge Fees Form
Normal Circumstances)
1 Show to the Nurse the form from DSA Give color coded medical form (coding based 2 min Nurse Medical Form
on corresponding course
2 Accomplishment of Form Explanation of each entry in the questionnaire 2 min Nurse/ Dentist/ MD
(whoever has no client to
attend to)
Answering all questions in the questionnaire 3-5 min
by the student
3 Taking of measurements, Vital Signs Taking of Blood pressure 3 min Nurse
Recording of height and weight 2 min Nurse/ Dentist/ MD
(whoever has no client to
attend to)
4 Physical Examination
a. Dental Dental examination and accomplishment of 2-4 min Dentist Dental form
dental form
b. Medical Medical and physical examination 4-5 min MD Medical Form
5 Referral to specialist if with problems Explanation of the condition to the patient 3-5 min MD
Write referral to specialist
write letter to the parents informing them
of the patient's condition
For students seeking admission to the College of Nursing, the above procedure will be preceded by
Testing of student for Hepatitis B Hepatitis B SURFACE Antigen determination
surface Antigen blood extraction 3 min Hired Med tech
MD if med tech is not
available
processing of blood sample 8-10 min med tech
release of results 2 min med tech
interpretation of result 3 min MD
counselling if found Hep B (+) 3- 5 min MD
[- 30 -]
MANAGEMENT INFORMATION SYSTEM OFFICE ASSESMENT OF STUDENT FEE (FOR NEW STUDENTS)
Schedule of Availability of Service:
During Enrollment
Monday to Friday
8:00 AM - 5:00 PM
Who May Avail of the Service:
Students who passed the required university admission tests.
What are the Requirements:
Admission Slip
Duration: 4 Minutes
STEPS
APPLICANT/CLIENT SERVICE PROVIDER
DURATION OF ACTIVITY (UNDER
NORMAL CIRCUMSTANCES)
PERSON IN CHARGE FEES FORM
1
2
3
Present the Admission Slip from
Testing Center Office.
Profiling of Students Information
for student assessment billing and
printing of assessment form.
Proceed to the Accounting
Office.
Received and
assessed the
necessary form.
Process Student
information and
issuance of
assessment form.
Verification of
Assessment form
1 mins
3 mins
MIS Personnel
MIS Personnel
Clerk In-Charge
As Assessed
As Assessed
NEUST
Admission Slip
NEUST Assessment
Form/Pre- Registration
Form
END OF TRANSACTION
[- 31 -]
MANAGEMENT INFORMATION SYSTEM OFFICE ASSESMENT OF STUDENT FEE (FOR TRANSFEREE STUDENTS)
Schedule of Availability of Service:
During Enrollment
Monday to Friday
8:00 AM - 5:00 PM
Who May Avail of the Service:
Students who already evaluated by the University Registrar
What are the Requirements:
Evaluation Sheet and Preliminary form
Duration: 4 Minutes
STEPS
APPLICANT/CLIENT
SERVICE
PROVIDER
Duration of
Activity (under
Normal
Circumstances)
Person In
charge
Fees
Form
1
2
3
Present the Evaluation Sheet and
preliminary form from the Registrar
Office.
Profiling of Students Information for
student assessment billing and
printing of assessment form.
Proceed to the Accounting Office.
Received and
assessed the
necessary form.
Process Student
information and
issuance of
assessment form.
Verification of
Assessment form
1 mins
3 mins
MIS Personnel
MIS Personnel
Clerk In-Charge
As Assessed
As Assessed
NEUST
Admission Slip
NEUST Assessment
Form/Pre- Registration
Form
END OF TRANSACTION
[- 32 -]
MANAGEMENT INFORMATION SYSTEM OFFICE ASSESMENT OF STUDENT FEE (FOR OLD STUDENTS)
Schedule of Availability of Service:
During Enrollment
Monday to Friday
8:00 AM - 5:00 PM
Who May Avail of the Service:
All Old Student in the University
What are the Requirements:
Preliminary Form and Old Identification Card
Duration: 4 Minutes
STEPS APPLICANT/CLIENT SERVICE
PROVIDER
DURATION OF
ACTIVITY (UNDER
NORMAL
CIRCUMSTANCES)
PERSON IN
CHARGE FEES FORM
1
2
3
Present the preliminary form
from Respective Department
Enrolling Teacher.
Preparing assessment fee and
printing of assessment form.
Proceed to the Accounting
Office.
Received and
assessed the
necessary form.
Issuance of
assessment form.
Verification of
Assessment form
1 mins
3 mins
MIS Personnel
MIS Personnel
Clerk In-Charge
As Assessed
As Assessed
NEUST
Preliminary Form
Student identification
Card
NEUST Assessment
Form/Pre- Registration
Form
END OF TRANSACTION
[- 33 -]
MANAGEMENT INFORMATION SYSTEM OFFICE ADD/DROP/CHANGE
Schedule of Availability of Service:
After Enrollment
Monday to Friday
8:00 AM - 5:00 PM
Who May Avail of the Service:
All Student of the University
What are the Requirements:
Add/Drop/Change Form and Identification Card
Duration: 3 Minutes
STEPS APPLICANT/CLIENT SERVICE PROVIDER
DURATION OF
ACTIVITY (UNDER
NORMAL
CIRCUMSTANCES)
PERSON IN
CHARGE FEES FORM
1
2
3
Present Add/Drop/Change Form
from Registrar Office and
Identification Card
Process Add/Drop/ Change form
and print the details of Add/Drop/
Change transaction.
Proceed to the Registrar Office.
Received and
assessed the
necessary form.
Process Student
Add/Drop/ Change
Form and issuance of
assessment form.
Validation, printing of
student new load and
certification for
dropping of subjects.
1 mins
2 mins
MIS Personnel
MIS Personnel
Clerk In-Charge
As Assessed
As Assessed
NEUST
Admission Slip
NEUST Assessment
Form/Pre- Registration
Form
END OF TRANSACTION
[- 34 -]
IDENTIFICATION CARD (FOR NEW/TRANSFEREE STUDENT)
Schedule of Availability of Service:
Before Enrollment
Monday to Friday
8:00 AM - 5:00 PM
Who May Avail of the Service:
All New and Transferee Student of the University
What are the Requirements:
Identification Card or Certificate of Registration
Duration: 5 Minutes and 15 seconds
STEPS
APPLICANT/CLIENT
SERVICE
PROVIDER
Duration Of
Activity (under
Normal
Circumstances)
Person In-
charge
Fees
Form
1
2
3
4
5
Present Card or Certificate of
Registration and official Receipt
(OR)
Fill up the form from the MIS staff
Encoding of the Record of the
student
Taking Picture and Signature
Printing of Identification Card
Received and
assessed the
necessary form.
Process Information
for
Identification Card
Issuance of
identification Card
15sec
2 mins
20sec
30sec
30sec
MIS Personnel
MIS Personnel
MIS Personnel
MIS Personnel
MIS Personnel
As Assessed
As Assessed
NEUST
Certificate of
Registration
Official Receipt
NEUST
Identification Card
END OF TRANSACTION
[- 35 -]
IDENTIFICATION CARD (FOR OLD STUDENT)
Schedule of Availability of Service:
Before Enrollment
Monday to Friday
8:00 AM - 5:00 PM
Who May Avail of the Service :
All Old Student of the University
What are the Requirements:
Identification Card or Certificate of Registration
Duration: 5 Minutes and 15 seconds
STEPS APPLICANT/CLIENT SERVICE
PROVIDER
DURATION OF
ACTIVITY (UNDER
NORMAL
CIRCUMSTANCES)
PERSON IN-
CHARGE FEES FORM
1
2
3
4
Present Card or Certificate of
Registration and official Receipt
(OR)
Encoding of the Record of the
student
Taking Picture and Signature
Printing of Identification Card
Received and
assessed the
necessary form.
Process Information
for Identification
Card
Issuance of
identification Card
15 secs
2 mins
30sec
30sec
MIS Personnel
MIS Personnel
MIS Personnel
MIS Personnel
As Assessed
As Assessed
NEUST
Certificate of
Registration
Official Receipt
NEUST
Identification Card
END OF TRANSACTION
[- 36 -]
REPORT OF GRADES Schedule of Availability of Service:
Before Enrollment
Monday to Friday
8:00 AM - 5:00 PM
Who May Avail of the Service:
All Student of the University
What are the Requirements:
Identification Card or Certificate of Registration
Duration: 3 Minutes
STEPS APPLICANT/CLIENT SERVICE PROVIDER
DURATION OF
ACTIVITY (UNDER
NORMAL
CIRCUMSTANCES)
PERSON INCHARGE FEES FORM
1
2
3
Present Identification Card or
Certificate of Registration
Printing of Report of Grades
Proceed to Respective Department
Received and
assessed the
necessary form.
Issuance of
assessment form.
Evaluation of Grade
1 min
2 mins
MIS Personnel
MIS Personnel
Clerk In-Charge
As Assessed
As Assessed
NEUST
Identification Card
Certificate of Registration
NEUST
Report of Grades
[- 37 -]
Schedule of Availability of Service:
During Enrolment Period
Monday to Friday
8:00 AM - 5:00 PM without noon break
Who May Avail of the Service:
Students who passed the required university's admission tests
What Are the Requirements:
Fully accomplished preliminary registration and Pre-Assessment Forms
Duration: 11 minutes
How To Avail of the Service:
Duration of Activity
Step Applicant/Client Service Provider (Under Normal Person in Charge Fees Form
Circumstances)
1 Present the duly accomplished enrolmentReceived and assessed the 2 mins Accounting Clerk as NEUST Preliminary and
form for review to the assigned necessary forms assessed Pre-Assessment Form
accounting personnel
2 Pay to the Cashier Process payment and issue O.R. 4 mins Cashier as Accountable Form No. 51
assessed
3 Proceed to the Registrar's Office Issuance of Certificate of 3 mins Clerk-in-Charge NEUST COR
Registration (COR)
ASSESSMENT OF STUDENT'S FEES
END OF TRANSACTION
[- 38 -]
Schedule of Availability of Service:
During Enrolment Period
Monday to Friday
8:00 AM - 5:00 PM without noon break
Who May Avail of the Service:
Students who has scholarship grants
What Are the Requirements:
Fully accomplished preliminary registration and Pre-Assessment Forms
Duration: 14 minutes
How To Avail of the Service:
Duration of Activity
Step Applicant/Client Service Provider (Under Normal Person in Charge Fees Form
Circumstances)
1 Present the duly accomplished enrolment Received and stamped the 2 mins Head, Scholarhip NEUST Preliminary and
form to the Head, Scholarsip Center form Center Pre-Assessment Form
2 Present the signed/stamped enrolment Re-assess the fees of scholars 5 mins Accounting Clerk as NEUST Preliminary and
form and Certificate of Scholarship to the to be paid and print the assessed Pre-Assessment Form
accounting office discounted form
3 Pay to the Cashier Process the payment and 4 mins Cashier as Accountable Form No. 51
issue O.R. assessed
4 Present proof of payment to the Registrar Issue the Certificate of 3 mins Clerk-in-Charge NEUST COR
secure Certificate of Registration Registration to students
RE-ASSESSMENT OF STUDENT'S FEES
END OF TRANSACTION
[- 39 -]
Schedule of Availability of Service:
During Examinations
8:00 AM - 5:00 PM without noon break
Who May Avail of the Service:
All students in the College and Graduate Levels
What Are the Requirements:
Identification Card, Official Receipt and Clearance (Finals)
Duration: 12 minutes
How To Avail of the Service:
Duration of Activity
Step Applicant/Client Service Provider (Under Normal Person in Charge Fees Form
Circumstances)
1 Pay at least 50% or the balance of Process the payment and issue 2 mins Cashier as Accountable Form No. 51
matriculation fees official receipt assessed
2 Proceed to the Accounting Office and Issue the necessary permit 2 mins Accounting Clerk NEUST Examination
present proof of payment Permit
3 Pay to the Cashier Process the payment and 3 mins Cashier as Accountable Form No. 51
issue O.R. assessed
4 Present proof of payment to the Registrar Issues the Certificate of 3 mins Clerk-in-Charge NEUST COR
secure Certificate of Registration Registration to students
ISSUANCE OF MID-TERM AND FINAL EXAMINATION PERMITS
END OF TRANSACTION
[- 40 -]
Schedule of Availability of Service:
During Enrolment and Examination Period
Monday to Friday
8:00 AM - 5:00 PM without noon break
Who May Avail of the Service:
All students of the university
What Are the Requirements:
Identification Card and Assessment Form
Duration: 8 minutes
How To Avail of the Service:
Duration of Activity
Step Applicant/Client Service Provider (Under Normal Person in Charge Fees Form
Circumstances)
1 Present the Assessment Form and Received and review if the 2 mins Cashier as NEUST Assessment Form
Identification Card asssessment form is properly assessed and Identification Card
signed/assessed
2 Payment of Fees Check the money, process the 2 mins Cashier Accountable Form No. 51
payment and issue the official
receipt
3 Proceed to the Registrar's Office for the Checks proof of payment and 3 mins Clerk-in-Charge NEUST COR
Certificate of Registration (COR) issue COR
PAYMENT OF SCHOOL FEES
END OF TRANSACTION
[- 41 -]
Schedule of Availability of Service:
During Examination Period
Monday to Friday
8:00 AM - 5:00 PM without noon break
Who May Avail of the Service:
All students of the university
What Are the Requirements:
Identification Card
Duration: 8 minutes
How To Avail of the Service:
Duration of Activity
Step Applicant/Client Service Provider (Under Normal Person in Charge Fees Form
Circumstances)
1 Present Identification Card (ID) Received ID and check student's 2 mins Cashier NEUST ID
ledger
2 Present the payment Process the payment and 2 mins Cashier as Accountable Form No. 51
issue Official Receipt OR) assessed
3 Proceed to Accounting Office and present Check proof of payment and 4 mins Accounting Clerk NEUST Examination
OR together with Clearance (for Final issue Examination Permit Permit
Examination only)
END OF TRANSACTION
PAYMENT OF UNPAID SCHOOL FEES
[- 42 -]
ISSUANCE OF DOCUMENT FROM THE OFFICE OF THE REGISTRAR
Schedule of Availability of Service : Monday - Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break
Who may avail of the service : All students
What are the requirements
: Clearance from money and all accountability : Official Receipt : If the request is filed through a representative an AUTHORIZATION LETTER AND/OR SPECIAL POWER OF ATTY. (SPA): and one (1) valid ID of
the student and the representative
Duration : One (1) hour & three (3) minutes
STEP
NO. APPLICANTS/CLIENTS
SERVICE PROVIDER DURATION
OF SERVICE
OFFICE / PERSON
RESPONSIBLE FEES FORM
1
For Undergraduates, secure
request form and clearance
from the Office of the Registrar
Issue clearance form and check if
the students Form 137-A is already
submitted, if not advise the student
to get a request form for the Form
137-A.
2 minutes Clerk assigned None
Clearance form
and request for
Form 137-A, if
necessary
2
Fill-in all the items in the
clearance form and have it
signed by the concerned
authorities/offices.
Sign the form if the applicants is free
from any obligation
Concerned
authorities/offices Clearance Form
3 Pay thecorrespondingfeeat the
Cashier's Office
ProcesspaymentandIssueOfficial
Receipt of Payment (OR) Cashier's Staff
OTR- P 150.00/page
DIPLOMA - P150.00
(Re-issuance)
CAV - P 50.00
Permit to Cross-enroll - P
50.00
Cert. of GWA - P 50.00
Cert. of Medium of
Instruction - P 50.00
CERTIFICATION - P 10.00
Order of
Payment/
Clearance Form
[- 43 -]
1. cert. of grades
2. cert. of status
3. good moral
4. Honorable Dismissal
5. Cert. of Earned units
6. Cert. of Graduation
7. Evaluation Form
8. Authentication/page
9. Change of Matriculation
Doc. Stamp – P15.00
Completion Form – P15.00
Prospectus – P5.00
4
For Old Graduates, secure
request form from the Registrar's
Office and pay the
corresponding fees at the
Cashier's Office.
Issue the claim stub for the schedule
of the release of the document
requested (within 3 working days
from the date of receipt)
5 minutes Clerk assigned Claim Stub
5
For Newly Graduates, submit
the duly accomplished
clearance form and O.R. of
payment at the designated
Registrar's window. Then wait for
your official Form 137-A or
Transcript of Record.
Issue the document requested within
the day. 4 minutes Clerk assigned Form 137-A / OTR
END OF TRANSACTION
[- 44 -]
FLOWCHART
OFFICE OF THE REGISTRAR
Secure request form
And clearance from
the Office of the
Campus Registrar.
Pay the corresponding
fee at the
Cashier’s Office
All-in all the items in the
clearance form & have it
signed by the concerned
authorities/offices.
Submit the duly accomplished form, Form 137
(if advised to secure such) & O.R. of payment at the designated
Registrar’s Window.
Wait for the issuance of claim stub.
(If the request is filed through a
represented AUTHORIZATION
LETTER and/or SPECIAL POWER OF
ATTORNEY (SPA) & one (1) valid ID of
the student & the representative.
TABLE OF FEES
OTR/DIPLOMA (re-issue) – Php 150.00/page
CERTIFICATION – Php 10.00/ page
PERMIT TO CROSS ENROLL – Php 50.00
DOCUMENTARY STAMP – Php 15.00 each
EVALUATION/PROSPECTUS – Php 5.00 each
ADD/DROP/CHANGE – Php 10.00/ subject
COMPLETION FORM – Php 15.00/ subject
CAV – Php 50.00
[- 45 -]
ENROLLMENT FOR QUALIFIED GRADE 7 STUDENTS
Schedule of Availability of Service : Monday - Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break
Who may avail of the service : Elementary School Students
What are the requirements
: Report Card (Form 138), Form 137-A : 2x2 ID Picture (3 copies) : NSO Birth Certificate (photocopy) : Matriculation Fees
Duration : 2 minutes
STEP
NO. PROCEDURE SERVICE PROVIDER
DURATION OF
SERVICE OFFICE / PERSON
RESPONSIBLE FEES FORM
1 Secure for Admission Slip Preliminary
RegistrationForm from thePrincipal
Office.
Issue the Admission Slip
and Sign the Preliminary
Registration Form
Principal's Office/Assigned
Personnel None Admission Slip
2 Report to the University Physician for
Health evaluation/medical history
Approved preliminary
registration form
Clinic/University Physician
3 Present the accomplished
preliminary registration form to the
MIS personnel for assessment of
fees.
Assess Fees
MIS Personnel None Preliminary
registration form
4 Pay your fees at the Cashier's
Office. Issue Official Receipt
Cashier's Office As Assessed Official Receipt
5 Present receipt of payment and
preliminary registration form to the
Registrar's office
Issue certificate of
registration 2 minutes Registrar's Office None
Certificate of
Registration
6 Proceed to MIS Office for issuance
of ID Issue ID
MIS Personnel
ID
END OF TRANSACTION
[- 46 -]
ENROLMENT FOR GRADE 8-12 STUDENTS
Schedule of Availability of Service : Monday - Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break
Who may avail of the service : Grade 8-12 students
What are the requirements : Report Card / Form 138
Duration : 2 minutes
STEP
NO. PROCEDURE SERVICE PROVIDER DURATION OF
SERVICE OFFICE / PERSON
RESPONSIBLE FEES FORM
1 Present your Report Card (Form
138) to the enrolling teacher and
secure preliminary registration
form for you to accomplish.
Issue preliminary registration
form
Assigned
Enrolling Teacher None
Preliminary registration
form
2 Present the duly accomplished
registration form to the enrolling
teacher for approval. Approved preliminary
registration form
Assigned
Enrolling Teacher None
Preliminary registration
form
3 Present the approved
preliminary registration
form for the assessment of fees. Assess Fees
Assigned Personnel None Preliminary registration
form
4 Pay your fees at the Cashier's
Office. Issue Official Receipt
Cashier's Office As Assessed
Official Receipt
5 Submit Form 138, present receipt
of payments and students
preliminary registration form to
the Registrar's Office.
Issue certificate of
registration 2 minutes Registrar's Office None
Certificate of
Registration
6 Proceed to MIS for issuance of
ID Issue ID
MIS Personnel
ID
END OF TRANSACTION
[- 47 -]
ENROLMENT FOR QUALIFIED FIRST YEAR COLLEGE STUDENTS
Schedule of Availability of Service : Monday - Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break
Who may avail of the service : High school graduates
What are the requirements
: Form 138 (Report Card)
3 pcs. passport size picture
Form 137-A (if only available)
Photocopy of NSO Birth Certificate (if only available) Matriculation Fees
Duration : 2 minutes
STEP
NO. PROCEDURE SERVICE PROVIDER
DURATION OF
SERVICE
OFFICE / PERSON
RESPONSIBLE FEES FORM
1 Qualified Applicants are to secure
Admission Slip from Testing Office Issuance of Admission Slip
Testing Office None
Admission Slip/
Student Information
Sheet
2 Proceed to MIS Office for the
Sectioning and
Assessment
Section and assess student
according to course enrolled in
MIS Personnel None Assessment Form
3 Presentassessmentform tothe
Accounting
Office
Verification of assessment
Accounting
Personnel
4 Pay your fees at the Cashier's
Office. Issuance of Official Receipt
Cashier's Office As Assessed Official Receipt
5 Present the requirements listed
above and the accomplished
student information sheet at the
Registrar's Office and secure
certificate of registration (COR).
Issuance of Certificate of
Registration
(COR)
2 minutes Registrar's Office None
Certificate of
registration
(COR)
6 Proceed to MIS Office for issuance
of ID
Issuance of ID MIS Personnel ID
END OF TRANSACTION
[- 48 -]
ENROLMENT FOR OLD COLLEGE STUDENTS
Schedule of Availability of Service : Monday - Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break
Who may avail of the service : Old College Students
What are the requirements : Report of Grades
Duration : 2 minutes
STEP
NO. PROCEDURE SERVICE PROVIDER
DURATION OF
SERVICE
OFFICE / PERSON
RESPONSIBLE FEES FORM
1
Report to enrolling teacher and
present your report of grades for
evaluation and request for
preliminary registration form at the
DAGRAMH(Gym), Gen. Tinio St.
Campus/Dean's Office, Sumacab
Campus.
Issue preliminary
registration form Assigned Enrolling Teacher None
Preliminary
registration form
2 Request for assessment of fees Assess fees MIS personnel None Assessment
3
Proceed to Accounting personnel
(DAGRAHM) Gym for verification of
assessment
Verify assessment Accounting Personnel None
4 Pay your fees at the Cashier's Office. Issue Official Receipt Cashier's Office As Assessed Official Receipt
5
Present receipt of payments and
student's preliminary registration form
to the Registrar's Office and secure
certificate of registration.
Receive approved
registration forms and issue
certificate of registration
2 minutes Registrar's Office None COR
6 Proceed to MIS Office for issuance of
ID Issuance of ID MIS Personnel ID
END OF TRANSACTION
[- 49 -]
ENROLMENT OF NEW GRADUATE SCHOOL STUDENTS
Schedule of Availability of Service : Monday - Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break
Who may avail of the service :
What are the requirements : Original Transcript of Records (OTR)
3 pcs. passport size picture
Matriculation Fees
Duration : 2 minutes
STEP
NO.
PROCEDURE SERVICE PROVIDER DURATION OF
SERVICE
OFFICE / PERSON
RESPONSIBLE
FEES FORM
1 Report to the Dean's Office for
screening and evaluation. Secure
and accomplish preliminary
registration form I-A.
Screen and evaluate
students' records; issue
preliminary form
Dean of Graduate
School None
Preliminary
registration form
2 Proceed to MIS personnel at
DAGRAHM (Gym) and present the
duly accomplished enrolment
form to the assigned personnel for
assessment of fees.
Assess Fees
MIS Personnel None Assessment form
3 Proceed to Accounting personnel
(DAGRAHM) Gym for verification
of assessment.
Verify and sign assessment
form
Accounting Personnel None
4 Pay your fees at the Cashier's
Office Issue Official Receipt
Cashier's Office As Assessed Official Receipt
5 Present Official Receipt of
payments, preliminary registration
form and the requirements listed
above.
Issue Certificate of of
Registration 2 minutes Registrar's Office None
Certificate of
Registration
6 Proceed to MIS Office for the
issuance of ID Issue ID
MIS Personnel
ID
END OF TRANSACTION
[- 50 -]
ENROLMENT OF OLD GRADUATE SCHOOL STUDENTS
Schedule of Availability of Service : Monday - Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break
Who may avail of the service : Old Graduate School Students
Duration : 2 minutes
STEP
NO. PROCEDURE SERVICE PROVIDER
DURATION OF
SERVICE
OFFICE / PERSON
RESPONSIBLE FEES FORM
1 Report to the Dean's Office for evaluation.
Secure and accomplish preliminary
registration form I-A.
Issue preliminary
registration form Dean of Graduate
School None
Preliminary
registration form
2 Proceed to MIS personnel at DAGRAHM
(Gym) and present the duly accomplished
enrolment form to the assigned personnel
for assessment of fees.
Assess Fees
MIS Personnel None Assessment form
3 ProceedtoAccountingpersonnelDAGRAHM
(Gym) for verification of assessment
Verify and sign
assessment form
Accounting Personnel None
4 Pay your fees at the Cashier's Office Issue Official Receipt
Cashier's Office As Assessed Official Receipt
5 Present Official Receipt of payments and
students' preliminary registration form to the
Registrar's Office and secure Certificate Of
Registration (COR)
Receive approved
registration forms and
issue Certificate of
Registration. 2 minutes Registrar's Office
None
Certificate of
Registration
6 Proceed to University MIS Office for the
issuance of ID Issue ID
MIS personnel
ID
END OF TRANSACTION
[- 51 -]
SAN ISIDRO CAMPUS
SERVICE PROVIDER: GUIDANCE AND COUNSELING OFFICE
ENROLMENT/REGISTRATION OF NEW STUDENTS
(For new students only)
Schedule of availability of service: During the enrolment period
Monday to Friday, 8:00 A.M. to 5:00 P.M. without noontime break.
Who may avail of the service? New students seeking enrolment/registration.
What are the requirements? Admission slip from the Office of the Campus Registrar.
Duration: 9 minutes
How to avail of the service:
Step
Applicant/Client
Service Provider
Duration of
Activity
Person In-Charge
Fees
Form
1
Submit admission slip to the guidance counselor.
Receive admission slip and verified if
applicant is qualified for enrolment.
2 minutes
Guidance Counselor
None
Admission Slip
2
Be prepared to answer the questions of the
guidance counselor intelligently and logically.
Evaluate the readiness of the
applicant to study along the
emotional, physical, and mental
aspects.
5 minutes
Guidance Counselor
None
Admission Slip
3
Request the guidance counselor to return the
approved admission slip.
Approve and returned the applicant’s
admission slip, if student is ready to
study.
2 minutes
Guidance Counselor
None
Admission Slip
4
Proceed to the campus clinic for medical
check-up.
END OF TRANSACTION
[- 52 -]
SAN ISIDRO CAMPUS
SERVICE PROVIDER: CAMPUS CLINIC
MEDICAL CHECK-UP OF NEW STUDENTS/ENROLLEES
Schedule of availability of service: From Monday to Friday, 8:00 A.M. to 5:00 P.M. without noontime break.
Who may avail of the service? New students seeking enrolment/registration.
What are the requirements? Admission slip from the Office of the Campus Registrar
Duly approved by the guidance counselor.
Duration: 9 minutes
How to avail of the service:
Step
Applicant/Client
Service Provider
Duration
of Activity
Person In-
Charge
Fees
Form
1
Present admission slip approved by
the guidance counselor to the
campus nurse/medical staff.
Receive admission slip and
verify if applicant is qualified
for enrolment.
2 minutes
Campus Nurse
None
Admission slip
2
Undergo basic medical check-up
to be administered by the campus
nurse or medical staff.
Conduct medical check-up
to the applicant. Note down
adverse observations if there
is any.
5 minutes
Campus Nurse
None
Admission slip
3
Request the campus nurse to return
the approved admission slip and
proceed to the Office of the
Campus Registrar.
Approve and returned the
applicant’s admission slip if
found physically and mentally
healthy to study.
2 minutes
Campus Nurse
None
Admission slip
END OF TRANSACTION
[- 53 -]
SAN ISIDRO CAMPUS
SERVICE PROVIDER: ACCOUNTING OFFICE
ASSESSMENT/PAYMENT OF STUDENTS’ FEES
Schedule of availability of service: During the enrolment period
Monday to Friday, 8:00 A.M. to 5:00 P.M. without noontime break
Who may avail of the service? All students who have qualified for enrolment.
What are the requirements? Duly accomplished and approved Preliminary Registration Form 1-a; Student Clearance (for old students)
(Cashier’s, registrar’s and student’s copy of the form)
Duration: 9 minutes
How to avail of the service:
Step
Applicant/Client
Service Provided
Duration of
Activity
Person In-Charge
Fees
Form
1
Present the duly accomplished and approved
certificate of registration for evaluation and
assessment of fees by the assigned accounting
personnel.
Receive duly accomplished
Preliminary Reg. Form 1-A, and
assess fees for payment.
2 minutes Accounting Clerk As assessed EUST Pre-Registration
Assessment Form
2
Pay required fees to the cashier or his/ her duly
authorized representative.
Receive payment & issue official
receipt (Form 51). File cashier’s
copy of COR.
4 minutes
Cashier or his/her duly
authorized
representative
As assessed Accountable Form No.
51
3
Receive O.R. and Request return of registrar’s
and student’s copy of Pre-registration/
Assessment Form and proceed to the Office of
the Campus Registrar.
Return student’s and registrar’s copy
of the Pre-Registration/ Assessment
Form to the client/ applicant.
3 minutes Clerk In-Charge None
NEUST COR
(Registrar’s and
Student’s Copy)
END OF TRANSACTION
[- 54 -]
SAN ISIDRO CAMPUS
SERVICE PROVIDER: ACCOUNTING OFFICE
RE-ASSESSMENT/PAYMENT OF STUDENTS’ FEES (FOR THOSE SEEKING SCHOLARSHIP GRANTS/BENEFITS)
Schedule of availability of service: During the enrolment period
Monday to Friday, 8:00 A.M. to 5:00 P.M. without noontime break
Who may avail of the service? All students seeking scholarship grants/benefits.
What are the requirements? Duly accomplished and approved Pre-Registration/ Assessment Form.
Supporting documents for scholarship.
Approved application for scholarship.
Duration: 12 minutes
How to avail of the service:
Step
Applicant/Client
Service Provider
Duration of
Activity
Person In-
Charge
Fees
Form
1
Present the duly accomplished and
approved certificate of registration to
the assigned accounting personnel.
Receive duly accomplish
and approve Pre-registration
form. Verified if applicant is
entitled to scholarship grant/
benefit. Re-assess tuition
and other fees.
5 minutes
Accounting clerk
As assessed
NEUST Pre-
Assessed Reg.
Form and
supporting
documents for
scholar- ship.
2
Pay required fees to the cashier or his/
her duly authorized representative.
Receive payment & issue
official receipt (Form 51). File
cashier’s copy of COR.
4 minutes
Cashier or his/her
duly authorized
representative.
As assessed
Accountable Form
No. 51.
3 Request return of registrar’s and
student’s copy of Re-assessed Reg.
Form and proceed to the Office of
the Campus Registrar.
Return the registrar’s and
student’s copy of the Re-
issued Reg. Form to the
client/applicant.
3 minutes
Clerk In-Charge
in the Acctg.
Office
None
NEUST COR
(Registrar’s and
Student’s copy)
END OF TRANSACTION
[- 55 -]
SAN ISIDRO CAMPUS
SERVICE PROVIDER: ACCOUNTING OFFICE
ISSUANCE OF EXAMINATION PERMITS (During the mid-term and final examinations for college and graduate students and
Quarterly periodic examinations for high school students).
Schedule of availability of service: During examination periods
Monday to Friday, 8:00 A.M. to 5:00 P.M. without noontime break.
Who may avail of the service? All students who will take periodic examinations.
(High school, college and graduate students).
What are the requirements? Identification card, previous receipts, and clearance (for the final examinations).
Duration: 10 minutes
How to avail of the service:
Step
Applicant/Client
Service Provider
Duration of
Activity
Person In-Charge
Fees
Form
1
For student with unpaid balance
Pay the required fees to the cashier or his/her
duly authorized representative. (At least 50% of
total fees for the mid-term and full payment for
the final)
Receive payment & issue official
receipt (Form 51).
Record payment made on student’s
assessment card.
6 minutes
Cashier or his/her duly
authorized
representative
50% of total fees
for the mid-term
and full payment
for the final
Accountable Form No.
51
2
Ask for present O.R.; I.D. and clearance and
request the issuance of examination permit from
the receiving officer.
Issued the appropriate exami- nation
permit.
4 minutes
Clerk In-Charge
In the Acctg. Office
None
Mid-term or final
examination permit
END OF TRANSACTION
[- 56 -]
SAN ISIDRO CAMPUS
SERVICE PROVIDER : CASHIERS OFFICE
PAYMENT OF SCHOOL FEES
Schedule of Availability of Service: During Enrolment and Examination Period
Monday to Friday 8:00 AM - 4:00 PM without noon break
Who May Avail of the Service: All students of the university
What Are the Requirements: Identification Card and Assessment Form
Duration: 10 minutes
How To Avail of the Service:
Duration of Activity
Step Applicant/Client Service Provider (Under Normal Person in Charge Fees
Circumstances)
1 Present the Assessment Form and Received and review if the 2 mins Cashier as NEUST Assessment Form
Identification Card asssessment form is properly assessed and Identification Card
signed/assessed
2 Payment of Fees Check the money, process the 5 mins Cashier Accountable Form No. 51
payment and issue the official
receipt
3 Proceed to the Registrar's Office for the
Certificate of Registration (COR)
Form
END OF TRANSACTION
[- 57 -]
SAN ISIDRO CAMPUS
SERVICE PROVIDER : CASHIERS OFFICE
PAYMENT OF UNPAID SCHOOL FEES
Schedule of Availability of Service: During Enrolment and Examination Period
Monday to Friday 8:00 AM - 4:00 PM without noon break
Who May Avail of the Service: All students of the university
What Are the Requirements: Identification Card and Assessment Form
Duration: 7 minutes
How To Avail of the Service:
Duration of Activity
Step Applicant/Client Service Provider (Under Normal Person in Charge Fees
Circumstances)
1 Present Identification Card (ID) Receive ID and check student's 2 mins Cashier NEUST ID
ledger
2 Payment of Unpaid fees / Balance Process the payment and 3 mins Cashier as Accountable Form No. 51
issue Official Receipt OR) assessed
3 Proceed to Accounting Office and present Check proof of payment and 2 mins Accounting Clerk NEUST Examination
OR together with Clearance (for Final issue Examination Permit Permit
Examination only)
Form
END OF TRANSACTION
[- 58 -]
SAN ISIDRO CAMPUS
NEUST-COLLEGE ADMISSION TEST
SERVICE PROVIDER: REGISTRAR'S OFFICE
SCHEDULE OF AVAILABILITY OF SERVICE : Monday -Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break
WHO MAY AVAIL OF THE SERVICE All High School Graduates
WHAT ARE THE REQUIREMENTS 1. Photo Copy of Report Card
2. Certification of Good Moral Character
3. 2x2 ID pictures (2 copies)
4. Entrance Exam Fee
DURATION 25 minutes
STEP APPLICANTS/CLIENTS SERVICE PROVIDER
DURATION OF OFFICE/PERSON FEES FORM
NO. SERVICE RESPONSIBLE
1 Present receipt of Testing fee to the Verify the receipt with the ID of the applicant 10 seconds Mrs. Adela M. De Leon 160
Testing Center Registrar, San Isidro Campus
2 Fill-up CAT application form and Check application form and all requirements 2 minutes Mrs. Adela M. De Leon CAT Application Form
submit together with all the submitted by applicant Registrar, San Isidro Campus
requirements and wait for exam permit.
3 Come back on the assigned date, time Verify the examination permit and ID of the 10 seconds Mrs. Adela M. De Leon
and venue of examination. examinee Registrar, San Isidro Campus
4 Checking of the test paper. Test papers will be checked individually in 2 minutes for Dr. Melissa Belinda P. Faronilo
the Main Campus each paper Head, Testing Center
5 Return for the CAT result after 2 weeks. Result of examination will be posted in the 1 minute Dr. Melissa Belinda P. Faronilo
bulletin board. Head, Testing Center
END OF TRANSACTION
[- 59 -]
SAN ISIDRO CAMPUS
SERVICE PROVIDER: REGISTRAR'S OFFICE
ISSUANCE OF DOCUMENT FROM THE OFFICE OF THE CAMPUS REGISTRAR
SCHEDULE OF AVAILABILITY OF SERVICE : Monday -Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break
WHO MAY AVAIL OF THE SERVICE : All students except newly graduates
WHAT ARE THE REQUIREMENTS : Clearance from money and property accountability
: Official Receipt
: If the request is filed through a representative an AUTHORIZATION LETTER and/ or SPECIAL POWER OF
ATTORNEY (SPA); and one (1) valid ID of the student and the representative
DURATION: One (hour) and 12 minutes
STEP APPLICANTS/CLIENTS SERVICE PROVIDER
DURATION OF OFFICE/PERSON FEES FORM
NO. SERVICE RESPONSIBLE
1
Secure request form and clearance
from the Office of the Campus
Registrar
Issue clearance form and
check if the students Form
137 is already submitted, if
not advise the student to get
a request form for Form 137
2 minutes Clerk assigned at the
Registrar's Office None
Clearance form and Request
for Form 137 if necessary
2
Fill-in all the items in the clearance
form & have it signed by the
concerned authorities/offices.
Sign the form if the applicant
is free from any obligation 30 minutes Cashier's Staff
Clearance Form
[- 60 -]
SAN ISIDRO CAMPUS
SERVICE PROVIDER: REGISTRAR'S OFFICE
ISSUANCE OF DOCUMENT FROM THE OFFICE OF THE CAMPUS REGISTRAR
SCHEDULE OF AVAILABILITY OF SERVICE : Monday -Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break
WHO MAY AVAIL OF THE SERVICE : All students except newly graduates
WHAT ARE THE REQUIREMENTS : Clearance from money and property accountability
: Official Receipt
: If the request is filed through a representative an AUTHORIZATION LETTER and/ or SPECIAL POWER OF
ATTORNEY (SPA); and one (1) valid ID of the student and the representative
DURATION : One (hour) and 12 minutes
STEP APPLICANTS/CLIENTS SERVICE PROVIDER
DURATION OF OFFICE/PERSON FEES FORM
NO. SERVICE RESPONSIBLE
3 Pay the corresponding fee at the
Cashier's Office
Process payment and issue
Official Receipt of payment
(OR)
5 minutes Cashier's Staff OTR - 50.00/page Order of Payment/
CERTIFICATION 10.00/page Clearance Form
1.cert. of grades
2.cert. of status
3. good moral
4. honorable dismissal
5. cert. of no scanner
6. authentication
7. permit to cross-enroll form
8. cert. units earned
EVALUATION - 5.00/each
PROSPECTUS - 5.00/each
CHANGE OF MATRICULATION -
10.00/subject
COMPLETION FORM -
15.00/subject
CAV - 50.00/EACH
DIPLOMA: First Issue -
50.00/each
Re-Issuance - 100.00/each
[- 61 -]
SAN ISIDRO CAMPUS
SERVICE PROVIDER: REGISTRAR'S OFFICE
ISSUANCE OF DOCUMENT FROM THE OFFICE OF THE CAMPUS REGISTRAR
SCHEDULE OF AVAILABILITY OF SERVICE : Monday -Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break
WHO MAY AVAIL OF THE SERVICE : All students except newly graduates
WHAT ARE THE REQUIREMENTS : Clearance from money and property accountability
: Official Receipt
: If the request is filed through a representative an AUTHORIZATION LETTER and/ or SPECIAL POWER OF
ATTORNEY (SPA); and one (1) valid ID of the student and the representative
DURATION : One (hour) and 12 minutes
STEP APPLICANTS/CLIENTS SERVICE PROVIDER
DURATION OF OFFICE/PERSON FEES FORM
NO. SERVICE RESPONSIBLE
4
Submit the duly accomplished
clearance form, Form 137 (if
advised to secure such) and OR of
payment at the designated
Registrar's window.
Receive/review accomplished
clearance form and forward to the
designated clerk. The clerk will check,
update and evaluate the record of the
student if all the requirements were
complied with.
30 minutes Clerk assigned at
the window
5 Wait for the issuance of claim stub.
Review accomplished clearance form.
Schedule the releases of the request
and issue the claim stub to the
student/client (Within 10 working days
from the ate of receipt, the requested
record will be available EXCEPT for
prospective graduates.) Forward to the
concerned clerk the aforementioned
document and do what is being
requested.
5 minutes Clerk assigned at
the window Claim Stub
END OF TRANSACTION
[- 62 -]
SAN ISIDRO CAMPUS
ENROLMENT FOR QUALIFIED FIRST YEAR COLLEGE STUDENTS
SERVICE PROVIDER: REGISTRAR'S OFFICE
SCHEDULE OF AVAILABILITY OF SERVICE : Monday -Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break
WHO MAY AVAIL OF THE SERVICE : Incoming First Year College Students (High School Graduates)
WHAT ARE THE REQUIREMENTS : Report Card (High School Card)
:2 x 2 ID Picture (3 Copies)
: NSO Birth Certificate
Matriculation Fees
DURATION : One (hour) and 5 minutes
STEP APPLICANTS/CLIENTS SERVICE PROVIDER
DURATION OF
SERVICE
OFFICE/PERSON
RESPONSIBLE FEES FORM
NO.
1 Secure admission slips from Testing
Office Issue and sign admission slip 5 minutes
Testing Office Admission Slip
2 Proceed to the Guidance Office for
interview and submit 2 x 2 ID picture. Interview and receive picture; Sign admission slip 10 minutes Guidance Office
3 Report to the Campus Nurse for Health
evaluation/medical history.
Evaluate and record medical history of the student and sign
admission slip. 15 minutes Campus Nurse
4
Present your approved admission slip
to the enrolling teacher & secure an
accomplished preliminary form
Issue preliminary form 5 minutes Assigned Enrolling
Teacher
Preliminary Form
5
Present the duly accomplished
enrolment form to the assigned
faculty/personnel for assessment of
fees.
Assess Fees 5 minutes Cashier's Office
6 Pay your fees at the Cashier's Office. Issue Official Receipt 10 minutes Cashier's Office As Assessed
7
Present receipt of payments and
student’s Preliminary forms form to the
Registrar's Office and secure C.O.R.
Receive approved preliminary forms and issue C.O.R. 10 minutes Registrar's Office
Student's Copy and C.O.R.
END OF TRANSACTION
[- 63 -]
SAN ISIDRO CAMPUS
ENROLMENT FOR OLD COLLEGE STUDENTS
SERVICE PROVIDER: REGISTRAR'S OFFICE
SCHEDULE OF AVAILABILITY OF SERVICE : Monday -Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break
WHO MAY AVAIL OF THE SERVICE Old College Students
WHAT ARE THE REQUIREMENTS 1. Report of Grades
2. Clearance
DURATION 42 minutes
STEP APPLICANTS/CLIENTS SERVICE PROVIDER
DURATION OF OFFICE/PERSON FEES FORM
NO. SERVICE RESPONSIBLE
1
Present your clearance for the
previous semester to the enrolling
teacher. Secure and accomplished
preliminary registration forms.
Issue preliminary form 5 minutes Assigned Enrolling
Teacher None Preliminary forms
2
Present the duly accomplished
preliminary registration forms to the
enrolling teacher for approval.
Approved preliminary form 5 minutes
Assigned Enrolling
Teachers
Preliminary forms
4
Present the duly accomplished
registration forms to the enrolling
teacher for approval.
Approved registration forms 2 minutes Assigned Enrolling
Teacher
Preliminary Forms
5
Present the approved registration
forms the assigned personnel for the
assessment of fees.
Assess Fees 5 minutes Assigned Faculty or
Personnel
Registration forms
6 Pay your fees at the Cashier's office. Issue Official Receipt 10 minutes Cashier's Office As Assessed
7
Present receipt of payments &
students’ registration forms to the
Registrar's Office and secure C.O.R.
Received approved Preliminary
forms and issue C.O.R. 10 minutes Registrar's Office
Student's Copy and C.O.R.
END OF TRANSACTION
[- 64 -]
SAN ISIDRO CAMPUS
ENROLMENT FOR QUALIFIED FIRST YEAR HIGH SCHOOL STUDENTS
SERVICE PROVIDER: REGISTRAR'S OFFICE
SCHEDULE OF AVAILABILITY OF SERVICE : Monday -Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break
WHO MAY AVAIL OF THE SERVICE Elementary School Graduates
WHAT ARE THE REQUIREMENTS 1. Report Card/Form 137
2. 2x2 ID pictures (3 copies)
3. NSO Birth Certificate
4. Matriculation Fees
DURATION 58 minutes
STEP APPLICANTS/CLIENTS SERVICE PROVIDER
DURATION OF OFFICE/PERSON FEES FORM
NO. SERVICE RESPONSIBLE
1 Secure admission slips from Testing
Office Issuance and sign admission slip 5 minutes Testing Office
Admission Slip
2 Proceed to the Guidance Office for
interview and submit 2 x 2 ID picture.
Interview and receive picture;
Sign admission slip. 10 minutes Guidance Office
Clearance Form
3 Report to the Campus Nurse for
Health evaluation/medical history.
Evaluate and record medical
history of the student and sign
admission slip.
15 minutes Campus Nurse
4
Present your approved admission slip
to the enrolling teacher & secure an
accomplished enrolment form.
Issue enrolment forms 10 minutes Assigned Enrolling
Teacher
Enrolment Forms
5
Present the duly accomplished
enrolment forms to the assigned
faculty/personnel for assessment of
fees.
Assess fees 5 minutes Faculty / Personnel
Assigned
Enrolment Forms
6 Pay your fees at the Cashier's Office. Issue Official Receipt (O.R.) 10 minutes Cashier's Office As Assessed
7
Present receipt of payments and
students enrolment forms to the
Registrar's Office and secure
certificate of registration.
Receive approve registration
forms and issue certificate of
registration.
3 minutes Registrar's Office
Certificate of Registration
END OF TRANSACTION
[- 65 -]
SAN ISIDRO CAMPUS
ENROLMENT FOR QUALIFIED OLD HIGH SCHOOL STUDENTS
SERVICE PROVIDER: REGISTRAR'S OFFICE
SCHEDULE OF AVAILABILITY OF SERVICE : Monday -Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break
WHO MAY AVAIL OF THE SERVICE Old High School Students
WHAT ARE THE REQUIREMENTS 1. Report Card/Form 138
2. Clearance
DURATION 25 minutes
STEP APPLICANTS/CLIENTS SERVICE PROVIDER
DURATION OF OFFICE/PERSON FEES FORM
NO. SERVICE RESPONSIBLE
1
Present your Report Card (Form 138)
and clearance for the previous S.Y. to
the enrolling teacher and secure
enrolment registration forms for you to
accomplished.
Examine card and issue enrolment
/ registration forms 5 minutes
Assigned Enrolling
Teacher None Enrolment Forms
2
Present the duly accomplished
enrolment registration forms to the
enrolling teacher for approval.
Approve Enrolment forms 2 minutes Assigned Enrolling
Teacher None Enrolment Forms
3
Present the approved registration form
to the assigned personnel for the
assessment of fees.
Assess Fees 5 minutes Assigned Personnel None Enrolment Forms
4 Pay your fees at the Cashier's Office. Issue Official Receipt 10 minutes Cashier's Office As Assessed Enrolment Forms
5
Present receipt of payments and
students registration forms to the
Registrar's Office and secure
certificate of registration.
Receive approve registration forms
and issue certificate of registration. 3 minutes Registrar's Office
Certificate of Registration
END OF TRANSACTION
[- 66 -]
SAN ISIDRO CAMPUS
REASSESSMENT OF SCHOLARS OLD AND NEW STUDENTS IN THE COLLEGE LEVEL
SERVICE PROVIDER: REGISTRAR'S OFFICE
SCHEDULE OF AVAILABILITY OF SERVICE : Monday -Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break
WHO MAY AVAIL OF THE SERVICE All College Students
WHAT ARE THE REQUIREMENTS 1. Report Card/Certification of Grades
2. Certificate of Scholarship from sponsors
DURATION 30 minutes
STEP APPLICANTS/CLIENTS SERVICE PROVIDER
DURATION OF OFFICE/PERSON FEES FORM
NO. SERVICE RESPONSIBLE
1
Present the duly accomplished
enrollment and assessment forms and
certificate of scholarship. Submit all the
requirements for Scholarship testing
center.
Certification of scholarship 10 minutes Prof. Rita C. Cajucom
San Isidro Campus None Certification of Scholarship
2
Present the signed enrollment forms
and certificate of scholarship to the
accounting office- for reassessment of
the scholarship.
Assess Fees 10 minutes Cahier's Office
Enrolment Forms
3 Pay your fees at the cashier's office. Issue Official Receipt 10 minutes Cahier's Office As Assessed
END OF TRANSACTION
[- 67 -]
APPLICATION FOR COLLEGE ADMISSION TEST (GABALDON CAMPUS)
Schedule of Availability of Service: Monday-Friday 8:00am – 5:00pm No Noontime Break
Who may avail of the Service: High School Graduates from different high schools.
What are the requirements:
1. 4 pcs. 2x2 picture
2. Xerox copy of High School Report Card (Form 138)
Duration: 9 minutes
How to avail of the service:
STEP APPLICANT/CLIENT SERVICE PROVIDER
DURATION OF
ACTIVITY
(UNDER NORMAL
CIRCUMSTANCES)
PERSON IN CHARGE FEES FORM
1 Pay CAT Fee Receives payment and issues Official Receipt
(OR) 3 minutes
Cashier
(Mrs. JV Cunanan) 180.00
CAT Application
Form
2 Pass filled application form Process Application form and issue test permit
for examination 3 minutes
Head Testing
(Mrs. AM Elegado)
3 Take College Admission Test as
scheduled. Administer Examination 1 hour Faculty Proctor
4 Get CAT result Issue CAT Result 3 minutes Head, Testing
(Mrs. AM Elegado)
END OF TRANSACTION
[- 68 -]
ASSESSMENT OF SCHOOL FEES (GABALDON CAMPUS)
Schedule of Availability of Service: Monday-Friday 8:00am – 5:00pm No Noontime Break
Who may avail of the Service: Students
What are the requirements: Assessment Form
Duration: 10 minutes
How to avail of the service:
STEP APPLICANT/CLIENT SERVICE PROVIDER
DURATION OF
ACTIVITY
(UNDER NORMAL
CIRCUMSTANCES)
PERSON IN CHARGE FEES FORM
1
Bring Certificate of Registration to
the Accounting Office for
Assessment of School Fees
Assess School Fees 5 minutes Accounting
(Mrs. AG Subido)
Assessment
Form
2 Bring Assessment Form to the
Cashier for Payment
Issues Official Receipt and
Receives Payment 5 minutes
Cashier
(Mrs. JV Cunanan)
School
Fees
Assessment
Form
END OF TRANSACTION
[- 69 -]
RECEIVING PAYMENTS AND ISSUANCE OF OFFICIAL RECEIPT (GABALDON CAMPUS)
Schedule of Availability of Service: Monday-Friday 8:00am – 5:00pm No Noontime Break
Who may avail of the Service: Students
What are the requirements: Assessment Form
Duration: 7 minutes
How to avail of the service:
STEP APPLICANT/CLIENT SERVICE PROVIDER
DURATION OF
ACTIVITY
(UNDER NORMAL
CIRCUMSTANCES)
PERSON IN CHARGE FEES FORM
1 Bring assessment form to the
Cashier for payment of Fees
Issues Official Receipt and receives
payment 5 minutes
Cashier
(Mrs. JV Cunanan)
School
Fees Assessment Form
2 Return the Assessment form to the
Accounting Office Accept and keep the Assessment form 2 minutes
Accounting
(Mrs. AG Subido) Assessment Form
END OF TRANSACTION
[- 70 -]
ENROLMENT OF COLLEGE STUDENTS (2ND SEMESTER) (GABALDON CAMPUS)
Schedule of Availability of Service: Monday-Friday 8:00am – 5:00pm No Noontime Break
Who may avail of the Service: Old Students
What are the requirements: Class Cards with grades (1st Semester)
Duration: 25 minutes
How to avail of the service:
STEP APPLICANT/CLIENT SERVICE PROVIDER
DURATION OF ACTIVITY
(UNDER NORMAL
CIRCUMSTANCES)
PERSON IN
CHARGE FEES FORM
1 Present Class Cards with
grades Issue Preliminary Registration Form 3 minutes Enrolling Instructor
Preliminary
Registration Form
2
Fill up Preliminary Registration
Form (see bulletin board for
schedule of classes)
Check Preliminary Registration Form and
Issued Certification of Registration 5 minutes Enrolling Instructor
Certification of
Registration Form
3 Fill up Certification of
Registration
Check and sign the Certification of
Registration 3 minutes Enrolling Instructor
4
Proceed to Accounting Office
for Assessment of
Fees
Process Registration form and assess School
Fees 5 minutes
Accounting
(Mrs. AG Subido)
School
Fees Assessment Form
5 Bring Assessment Form to the
Cashier for Payment of Fees
Receives payment and issues Official
Receipt (OR) 5 minutes
Cashier (Mrs. JV
Cunanan) Assessment Form
6
Return to the Registrar and
present Certification of
Registration
Issues Class Cards and Student’s Copy of
Registration 4 minutes
Registrar’s Office
(Mrs. RD Peralta/SG
Alvarez)
Certification of
Registration
END OF TRANSACTION
[- 71 -]
ENROLMENT OF FRESHMEN HIGH SCHOOL STUDENTS (GABALDON CAMPUS)
Schedule of Availability of Service: Monday-Friday 8:00am – 5:00pm No Noontime Break
Who may avail of the Service: Elementary Graduates from different elementary schools
What are the requirements: 4 pcs. 2x2 picture
Original copy of Report Card (Form 138)
Duration: 5 minutes
How to avail of the service:
STEP APPLICANT/CLIENT SERVICE PROVIDER
DURATION OF ACTIVITY
(UNDER NORMAL
CIRCUMSTANCES)
PERSON IN CHARGE FEES FORM
1
Get Admission Test Result and
present for Medical/Physical
Examination
Examine the health condition of the
applicant and sign the admission slip. 10 minutes
Nurse
(Ms. MLJ Manabat) Medical Form
2
Present Admission Form duly
signed by the school nurse
and other requirements.
Issue Registration Form 3 minutes
Registrar’s Office (Mrs.
RD Peralta/Mrs. SG
Alvarez)
Registration Form
3 Fill up Registration Form
4
Bring duly accomplished
Registration Form to the
Accounting Office for
Assessment of School Fees
Receive Registration Form and assess school
Fees 5 minutes
Accounting (Mrs. AG
Subido)
5
Bring Assessment Form to the
Cashier’s Office for Payment
of Fees
Issues Official Receipt and Receive Payment 3 minutes Cashier (Mrs. JC
Cunanan)
School
Fees Registration Form
6 Return the Registration Form to
the Registrar’s Office
Accept the Registration form and stamped
“Enrolled” 3 minutes
Registrar’s Office (Mrs.
RD Peralta/Mrs. SG
Alvarez)
END OF TRANSACTION
[- 72 -]
ENROLMENT OF FRESHMEN COLLEGE STUDENTS (Ist Semester) (GABALDON CAMPUS)
Schedule of Availability of Service: Monday-Friday 8:00am – 5:00pm No Noontime Break
Who may avail of the Service: High School Graduates who have taken and passed the CAT
What are the requirements: 4 pcs 2x2 picture
Original Copy of Form 138/High School Report Card
Certification of Good Moral Character
Duration: 35 minutes
How to avail of the service:
STEP APPLICANT/CLIENT SERVICE PROVIDER
DURATION OF ACTIVITY
(UNDER NORMAL
CIRCUMSTANCES)
PERSON IN CHARGE FEES FORM
1 Get CAT Result and present for
Medical/Physical Examination
Examine the health condition of the applicant
and sign at the admission slip afterwards.
10 minutes Nurse (Mrs. LJC Manabat) Medical Form
2
Present Admission Form duly
signed by the school nurse and
other requirements
Issue preliminary registration form 3 minutes Registrar’s Office (Mrs. RD
Peralta/Mrs. SG Alvarez)
Preliminary
Registration Form
3
Fill up Preliminary Registration
Form (see bulletin board for
schedule of classes)
Check Preliminary Registration Form and Issue
Certification of Registration
5 minutes Registrar’s Office (Mrs. RD
Peralta/Mrs. SG Alvarez)
Certification of
Registration)
4 Fill up Certification of Registration Check and sign the Certification of Registration 3 minutes Registrar’s Office (Mrs. RD
Peralta/Mrs. SG Alvarez)
5 Proceed to Accounting Office for
Assessment of Fees
Process Registration form and Assess School Fees 5 minutes Accounting (Mrs. AG
Subido)
School
Fees
Assessment Form
5 Bring Assessment Form to the
Cashier for Payment of Fees
Receives payment and issues Official Receipt
(OR)
5 minutes Cashier (Mrs JV Cunanan) Assessment Form
6 Return to the Registrar and
Present Certificate of Registration
Issues Class Cards and Student’s Copy of
Registration
4 minutes Registrar’s Office (Mrs. RD
Peralta/Mrs. SG Alvarez)
Certification of
Registration
END OF TRANSACTION
[- 73 -]
ISSUANCE OF OFFICIAL TRANSCRIPT OF RECORDS (GABALDON CAMPUS)
Schedule of Availability of Service: Monday-Friday 8:00am – 5:00pm No Noontime Break
Who may avail of the Service: Students
What are the requirements: Clearance
Duration: 45 minutes
How to avail of the service:
STEP APPLICANT/CLIENT SERVICE PROVIDER
DURATION OF ACTIVITY
(UNDER NORMAL
CIRCUMSTANCES)
PERSON IN CHARGE FEES FORM
1 Secure Clearance Issue clearance 2 minutes
Registrar’s Office (Mrs.
RD Peralta/Mrs. SG
Alvarez)
Student
Clearance
2
For Signature of the following:
1. Director, Acad. Affairs
2. Adviser
3. Budget Officer
4. Cashier
5. Librarian
Signatories
3 Present duly signed clearance to the
Registrar’s Office
Encode OTR
Check OTR
Print OTR
25 minutes
10 minutes
2 minutes
Registrar’s Office (Mrs.
RD Peralta/Mrs. SG
Alvarez)
4 Pay OTR Fee Issues Official Receipt and Receive
Payment 3 minutes
Cashier (Mrs. JV
Cunanan) 50.00/page
4 Claim Official Transcript of Records Issue OTR 3 minutes
Registrar’s Office (Mrs.
RD Peralta/Mrs. SG
Alvarez)
END OF TRANSACTION
[- 74 -]
MAIN CAMPUS LIBRARY
NAME OF OFFICE LIBRARY/ Main
SECTION Reference Section
Type of Service Readers Services/ Library instruction
Schedule of Availability of Service Monday to Friday 8:00 am to 5:00 pm no noon breaks
Who may Avail of the Services All bonafide students of NEUST University officials, all faculty and staff, members of other
Education Institution, Scholars visiting the University and Alumni of NEUST.
What are the Requirements For the students, Library Card and School ID, for the University Officials Faculty and employees
School Identification Cards, for the members of other Education institution endorsement letter from their
librarian together with their School Identification Card, For other visiting users and alumni members
Valid Identification Card.
STEP LIBRARY USER / CLIENT SERVICES PROVIDED RESPONSE TIME PERSON RESPONSIBLE
1. Write name at the logbook upon entrance to the
Library
2.Present Borrowers Card to the assigned librarian
3. Write name at the logbook upon entrance to the
Library.
4.Present endorsement letter from their School
heads or from librarian to the assigned staff.
Write name at the logbook upon entrance to the
Library.
Present valid Identification card to the assigned
staff.
Write name at the logbook upon entrance to the
Library.
Present valid Identification card to the assigned
staff.
Bonafide students of
NEUST
Users from neighboring
Schools and other
education institution
School Officials,
faculty and staff of
NEUST
Other visiting users,
alumni of NEUST.
Assistance to reference query.
Assistance in borrowing of books and
other Library materials
Assistance to reference query.
Assistance in borrowing of books and
other Library materials.
Assistance to reference query.
Assistance in borrowing of books and
other Library materials
Assistance to reference query.
Assistance in borrowing of books and
other Library materials
8:00 am to 5:00 pm
No Noon Break
8:00 am to 5:00 pm
No Noon Break
8:00 am to 5:00 pm
No Noon Break
8:00 am to 5:00 pm
No Noon Break
Mrs. Gloria F. Felipe
Mrs. Gloria F. Felipe
Mrs. Gloria F. Felipe
Mrs. Gloria F. Felipe
END OF TRANSACTION
[- 75 -]
NAME OF OFFICE LIBRARY/ Main
SECTION Filipiñana Section
Type of Service Readers Services
Schedule of Availability of Service Monday to Friday 8:00 am to 5:00 pm No noon break
Who may Avail of the Services All bonafide students of NEUST, University officials, all faculty and staff, members of other
Education Institution, Scholars visiting the University and alumni of NEUST.
What are the Requirements For the students, Library Card and School ID, for the University Officials Faculty and employees
School Identification Card, for the members of other Education institution endorsement letter from their
Librarian together with their School Identification Card. For other visiting users and alumni members
Valid Identification Card
.
Step Library User / Client Services Provided Response Time Person Responsible
1. Write name at the logbook upon entrance to the
Library.
2.Present Borrowers Card to the assigned staff.
1. Write name at the logbook upon entrance to the
Library.
2.Present endorsement letter t from their School
heads or from the librarian to the assigned staff.
1.Write name at the logbook upon entrance to the
Library
2.Present valid Identification card to the assigned
staff.
1.Write name at the logbook upon entrance to the
Library
2.Present valid Identification card to the assigned
staff.
Bonafide students of
NEUST
Users from neighboring
Schools and other
education institution.
School Officials, faculty
and staff of NEUST
Other visiting users,
alumni of NEUST
Assistance to library users in searching
for books that deals with Filipiniana .
Assistance in borrowing of books and
other Library materials.
Assistance in searching of books that
deals with Filipiniana
Assistance in borrowing of books and
other Library materials.
Assistance in searching of books that
deals with Filipiniana.
Assistance in borrowing of books and
another Library material
Assistance in borrowing of books and
other Library materials
8:00 am to 5:00
pm
No Noon Break
8:00 am to 5:00
pm
No Noon Break
8:00 am to 5:00
pm
No Noon Break
8:00 am to 5:00
pm
No Noon Break
Mrs. Gloria F. Felipe
Mrs. Gloria F. Felipe
Mrs. Gloria F. Felipe
Mrs. Gloria F. Felipe
END OF TRANSACTIONS
[- 76 -]
NAME OF OFFICE LIBRARY/ Main
SECTION Reserve Section
Type of Service Readers Services
Schedule of Availability
Of Service Monday to Friday 8:00 am to 5:00 pm No noon break
Who may Avail of
The Services All bonafide students of NEUST, University officials, all faculty and staff ,members of other
Education Institution, Scholars visiting the University and Alumni of NEUST.
What are the Requirements For the students, Library Card and School ID, for the University Officials Faculty and employees
School Identification Card, for the members of other Education institution endorsement letter from them
Librarian together with their School Identification Card. For other visiting users and alumni members
Valid Identification Card
END OF TRANSACTION
STEP LIBRARY USER / CLIENT SERVICES PROVIDED RESPONSE TIME PERSON RESPONSIBLE
1. Write name at the logbook upon entrance to the
Library.
2.Present Borrowers Card to the assigned staff.
1. Write name at the logbook upon entrance to the
Library
2.Present endorsement letter to from their School
heads or from the librarian to the assigned staff.
1.Write name at the logbook upon entrance to the
Library.
2. Present valid Identification card to the assigned
staff.
1.Write name at the logbook upon entrance to the
Library.
2. Present valid Identification card to the assigned
staff.
Bonafide students of
NEUST
Users from neighboring
Schools and other
education institution.
School Officials, faculty
and staff of NEUST
Other visiting users,
alumni of NEUST.
Assistance in borrowing
of books and other
Library materials.
Assistance in searching of needed
information in the circulation section
Assistance in borrowing of books and
other Library material.
Assistance in borrowing of books and
other Library materials.
8:00 am to 5:00 pm
No Noon Break
8:00 am to 5:00 pm
No Noon Break
8:00 am to 5:00 pm
No Noon Break
8:00 am to 5:00 pm
No Noon Break
Mrs. Gloria F. Felipe
Mrs. Gloria F. Felipe
Mrs. Gloria F. Felipe
Mrs. Gloria F. Felipe
[- 77 -]
NAME OF OFFICE LIBRARY/ Main
SECTION Circulation Section
Type of Service Readers Services
Schedule of Availability of Service Monday to Friday 8:00 am to 5:00 pm No noon break
Who may Avail of the Services All bonafide students of NEUST, University officials, all faculty and staff, members of other
Education Institution, Scholars visiting the University and Alumni of NEUST.
What are the Requirements For the students, Library Card and School ID, for the University Officials Faculty and employees
School Identification Card, for the members of other Education institution endorsement letter from their
Librarian together with their School Identification Card. For other visiting users and alumni members
Valid Identification Card.
.
STEP LIBRARY USER / CLIENT SERVICES PROVIDED RESPONSE TIME PERSON
RESPONSIBLE
1. Write name at the logbook upon entrance to
the Library
2.Present Borrowers Card to the assigned staff.
1. Write name at the logbook upon entrance to
the Library
2.Present endorsement letter from their School
heads to the assigned staff.
Write name at the logbook upon entrance to the
Library
Present valid Identification card to the assigned
staff.
Write name at the logbook upon entrance to the
Library.
Present valid Identification card to the assigned
staff.
Bonafide students of
NEUST
Users from neighboring
Schools and other
education institution.
School Officials, faculty
and staff of NEUST
Other visiting users,
alumni of NEUST
Assistance in borrowing of books
and other Library materials.
Assistance in searching of needed
information in the reserve section
Assistance in borrowing of books
and another Library material.
Assistance in borrowing of books
and other Library materials.
8:00 am to 5:00 pm
No Noon Break
8:00 am to 5:00 pm
No Noon Break
8:00 am to 5:00 pm
No Noon Break
8:00 am to 5:00 pm
No Noon Break
Mrs. Gloria F. Felipe
Mrs. Gloria F. Felipe
Mrs. Gloria F. Felipe
Mrs. Gloria F. Felipe
END OF TRANSACTION
[- 78 -]
NAME OF OFFICE LIBRARY/ Main
SECTION Periodicals Section
Type of Service Readers Services
Schedule of Availability of Service Monday to Friday 8:00 am to 5:00 pm No noon breaks
Who may Avail of the Services All bonafide students of NEUST, University officials, all faculty and staff, members of other
Education Institution, Scholars visiting the University and Alumni of NEUST.
What are the Requirements For the students, Library Card and School ID, for the University Officials Faculty and employees
School Identification Card, for the members of other Education institution endorsement letter from their
Librarian together with their School Identification Card. For other visiting users and alumni members
Valid Identification Card.
Step Library User / Client Services Provided Response Time Person Responsible
1. Write name at the logbook upon entrance to the
Library
2.Present Borrowers Card to the assigned staff.
1. Write name at the logbook upon entrance to the
Library
2.Present endorsement letter from their School heads
or from the librarian to the assigned staff.
1.Write name at the logbook upon entrance to the
Library.
2.Present valid Identification card to the assigned
staff.
1.Write name at the logbook upon entrance to the
Library
2.Present valid Identification card to the assigned
staff.
Bonafide students of
NEUST
Users from neighboring
Schools and other
education institution.
School Officials, faculty
and staff of NEUST
Other visiting users,
alumni of NEUST.
Assistance in borrowing
of Newspapers, Journal subscription
and magazines.
Assistance in searching of materials in
Vertical File Collection.
Assistance in borrowing
of Newspapers, Journal subscription
and magazines.
Assistance in searching of materials in
Vertical File Collection.
Assistance in borrowing
of Newspapers, Journal subscription
and magazines
Assistance in borrowing
of Newspapers, Journal subscription
and magazines
8:00 am to 5:00 pm
No Noon Break
Mrs. Gloria F. Felipe
Mrs. Gloria F. Felipe
Mrs. Gloria F. Felipe
Mrs. Gloria F. Felipe
END OF TRANSACTION
[- 79 -]
NAME OF OFFICE LIBRARY/ Main
SECTION Graduate School Section
Type of Service Readers Services
Schedule of Availability of Service Monday to Friday 8:00 am to 5:00 pm No noon break
Saturday 8:00 am to 5:00 pm
The Services All bonafide students of NEUST, University officials, all faculty and staff, members of other
Education Institution, Scholars visiting the University and alumni of NEUST.
What are the Requirements For the students, Library Card and School ID, for the University Officials Faculty and employees
School Identification Card, for the members of other Education institution endorsement letter from their
Librarian together with their School Identification Card. For other visiting users and alumni members
Valid Identification Card.
STEP LIBRARY USER / CLIENT SERVICES PROVIDED RESPONSE TIME PERSON RESPONSIBLE
1. Write name at the logbook upon entrance to the
Library
2.Present Borrowers Card to the assigned staff.
1. Write name at the logbook upon entrance to the
Library
2.Present endorsement letter from their School heads
or from the librarian to the assigned staff.
1.Write name at the logbook upon entrance to the
Library.
2.Present valid Identification card to the assigned
staff.
1.Write name at the logbook upon entrance to the
Library
2.Present valid Identification card to the assigned
staff.
Graduate Students of
NEUST
Users from neighboring
Schools and other
education institution.
School Officials, faculty
and staff of NEUST
Other visiting users,
alumni of NEUST.
Assist readers in the Graduate School
Section.
Assistance in borrowing of books and
other Library materials.
Assistance in searching of the needed
topics of the users.
Assistance in borrowing of books and
other Library materials.
Assistance in searching of the needed
topics of the users.
Assistance in borrowing of books and
other Library materials.
Assistance in searching of the needed
topics of the users
8:00 am to 5:00
pm
No Noon Break
8:00 am to 5:00
pm
No Noon Break
8:00 am to 5:00
pm
No Noon Break
8:00 am to 5:00
pm
No Noon Break
Consuelo J. Estigoy
Consuelo J. Estigoy
Consuelo J. Estigoy
Consuelo J. Estigoy
END OF TRANSACTION
[- 80 -]
NAME OF OFFICE LIBRARY
SECTION Engineering Library
Type of Service Readers Services
Schedule of Availability of Service Monday to Friday 8:00 am to 5:00 pm No noon break
Who may Avail of the Services All bonafide students of NEUST, University officials, all faculty and staff, members of other
Education Institution, Scholars visiting the University and Alumni of NEUST.
What are the Requirements For the students, Library Card and School ID, for the University Officials Faculty and employees
School Identification Card, for the members of other Education institution endorsement letter from their
librarian together with their School Identification Card. For other visiting users and alumni members
Valid Identification Card.
STEP LIBRARY USER / CLIENT SERVICES PROVIDED RESPONSE TIME PERSON RESPONSIBLE
1. Write name at the logbook upon entrance to
the Library.
2.Present Borrowers Card to the assigned staff.
1. Write name at the logbook upon entrance to
the Library.
2.Present endorsement letter from their School
heads or from the librarian to the assigned staff.
1.Write name at the logbook upon entrance to
the Library.
2.Present valid Identification card to the assigned
staff.
1.Write name at the logbook upon entrance to
the Library.
2.Present valid Identification card to the assigned
staff
Bonafide students of
NEUST.
Users from neighboring
Schools and other
education institution.
School Officials, faculty
and staff
of NEUST
Other visiting users,
alumni of NEUST.
Assist readers in Engineering Library
Assistance in borrowing of books and
other Library materials.
Assistance in searching of the needed
topics of the users.
Assistance in borrowing of books and
other Library materials.
Assistance in searching of the needed
topics of the users.
Assistance in borrowing of books and
other Library materials.
Assistance in searching of the needed
topics of the users.
8:00 am to 5:00
pm
No Noon Break
Mrs. Aurea Tangunan
END OF TRANSACTION
[- 81 -]
NAME OF OFFICE LIBRARY
SECTION College of Industrial Technology Library
Type of Service Readers Services
Schedule of Availability of Service Monday to Friday 8:00 am to 5:00 pm No noon break
Who may Avail of the Services All bonafide students of NEUST, University officials, all faculty and staff, members of other
Education Institution Scholars visiting the University and Alumni of NEUST.
What are the Requirements For the students, Library Card and School ID, for the University Officials Faculty and employees
School Identification Card, for the members of other Education institution endorsement letter from their
librarian together with their School Identification Card. For other visiting users and alumni members
Valid Identification Card
STEP LIBRARY USER / CLIENT SERVICES PROVIDED RESPONSE TIME PERSON RESPONSIBLE
1. Write name at the logbook upon entrance to the
Library
2.Present Borrowers Card to the assigned staff.
1. Write name at the logbook upon entrance to the
Library
2.Present the endorsement letter from their School
heads or from the Librarian to the assigned staff.
1.Write name at the logbook upon entrance to the
Library
2.Present valid Identification card to the assigned
staff.
1.Write name at the logbook upon entrance to the
Library
2.Present valid Identification card to the assigned
staff
Bonafide students of
NEUST
Users from
neighboring Schools
and other education
institution.
School Officials,
faculty and staff of
NEUST
Other visiting users,
alumni of NEUST.
Assist readers in CIT Library
Assistance in borrowing of books and
other Library materials.
Assistance in searching of the needed
topics of the users.
Assistance in borrowing of books and
other Library materials.
Assistance in searching of the needed
topics of the users
Assistance in borrowing of books and
other Library materials.
Assistance in searching of the needed
topics of the users.
8:00 to 5:00 pm
No Noon Break
8:00 to 5:00 pm
No Noon Break
8:00 to 5:00 pm
No Noon Break
8:00 to 5:00 pm
No Noon Break
Ms. Pastora Y. Sta. Ana
Ms. Pastora Y. Sta. Ana
Ms. Pastora Y. Sta. Ana
Ms. Pastora Y. Sta. Ana
END OF TRANSACTION
NAME OF OFFICE LIBRARY
[- 82 -]
SECTION SUMACAB CAMPUS
Type of Service Readers Services
Schedule of Availability of Service Monday to Friday 8:00 am to 5:00 pm No noon break
Who may Avail of The Services All bonafide students of NEUST, University officials, all faculty and staff, members of other
Education Institution and Scholars visiting the University and Alumni of NEUST.
What are the Requirements For the students, Library Card and School ID, for the University Officials Faculty and employees
School Identification Card, for the members of other Education institution endorsement letter from their
Librarian together with their School Identification Card. For other visiting users and alumni members
Valid Identification Card
STEP LIBRARY USER / CLIENT SERVICES PROVIDED RESPONSE TIME PERSON RESPONSIBLE
1. Write name at the logbook upon entrance to the
Library.
2.Present Borrowers Card to the assigned staff.
1. Write name at the logbook upon entrance to the
Library
2.Present the endorsement letter to the from their
School to the assigned staff.
1.Write name at the logbook upon entrance to the
Library.
2.Present valid Identification card to the assigned
staff.
1.Write name at the logbook upon entrance to the
Library.
2.Present valid Identification card to the assigned
staff.
Bonafide students of
NEUST, Sumacab
Campus
Users from neighboring
Schools and other
education institution.
School Officials, faculty
and staff of NEUST
Other visiting users,
alumni of NEUST.
Assist readers in Sumacab Campus
Library
Assistance in borrowing of books and
other Library materials.
Assistance in searching of the needed
topics of the users.
Assistance in borrowing of books and
other Library materials.
Assistance in searching of the needed
topics of the users
Assistance in borrowing of books and
other Library materials.
Assistance in searching of the needed
topics of the users.
8:00 to 5:00 pm
No Noon Break
Consuelo Cristobal
Mrs. Ma. Daisy S.
Taberna
Consuelo Cristobal
Mrs. Ma. Daisy S.
Taberna
END OF TRANSACTION
[- 83 -]
NAME OF OFFICE LIBRARY
SECTION San Isidro Campus
Type of Service Readers Services
Schedule of Availability of Service Monday to Friday 8:00 am to 5:00 pm No noon break
Who may Avail of the Services All bonafide students of NEUST, University officials, all faculty and staff, members of other
Education Institution, Scholars visiting the University and Alumni of NEUST.
What are the Requirements For the students, Library Card and School ID, for the University Officials Faculty and employees
School Identification Card, for the members of other Education institution endorsement letter from their
librarian together with their School Identification Card. For other visiting users and alumni members
Valid Identification Card
.STEP LIBRARY USER / CLIENT SERVICES PROVIDED RESPONSE TIME PERSON RESPONSIBLE
1. Write name at the logbook upon entrance to
the Library.
2.Present Borrowers Card to the assigned staff.
1.Write name at the logbook upon entrance to
the Library.
2.Present endorsement letter from their School
heads or from the librarian to the assigned staff.
1.Write name at the logbook upon entrance to
the Library
2.Present valid Identification card to the assigned
librarian.
1.Write name at the logbook upon entrance to
the Library.
2.Present valid Identification card to the assigned
staff.
Bonafide students of
NEUST, San Isidro
Campus
Users from neighboring
Schools and other
education institution.
School Officials, faculty
and staff of NEUST
Other visiting users,
alumni of NEUST.
Assist readers in San Isidro Campus
Library
Assistance in borrowing of books and
other Library materials.
Assistance in searching of the needed
topics of the users.
Assistance in borrowing of books and
other Library materials.
Assistance in searching of the needed
topics of the users.
Assistance in borrowing of books and
other Library materials.
Assistance in searching of the needed
topics of the users.
8:00 to 5:00 pm
No Noon Break Canlito Garcia Jr.
[- 84 -]
END OF TRANSACTION
NAME OF OFFICE LIBRARY
SECTION ATATE CAMPUS
Type of Service Services
Schedule of Availability of Service Monday to Friday 8:00 am to 5:00 pm No noon break
Who may Avail of the Services All bonafide students of NEUST, University officials, all faculty and staff, members of other
Education Institution Scholars visiting the University alumni of NEUST.
What are the Requirements For the students, Library Card and School ID, for the University Officials Faculty and employees
School Identification Card, for the members of other Education institution endorsement letter from their
librarian together with their School Identification Card. For other visiting users and alumni members
Valid Identification Card
.
STEP LIBRARY USER / CLIENT SERVICES PROVIDED RESPONSE TIME PERSON RESPONSIBLE
1. Write name at the logbook upon
entrance to the Library
2.Present Borrowers Card to the assigned
staff.
1. Write name at the logbook upon
entrance to the Library
2.Present endorsement letter from their
School heads or from the librarian to the
assigned staff.
1.Write name at the logbook upon
entrance to the Library
2.Present valid Identification card to the
assigned staff
1.Write name at the logbook upon
entrance to the Library
2.Present valid Identification card to the
assigned staff
Bonafide students of
NEUST, Atate Campus
Users from neighboring
Schools and other
education institution.
School Officials, faculty
and staff of NEUST
Other visiting users, alumni
of NEUST.
Assist readers in Atate Campus Library
Assistance in borrowing of books and other
Library materials.
Assistance in searching of the needed
topics of the users.
Assistance in borrowing of books and other
Library materials.
Assistance in searching of the needed
topics of the users.
Assistance in borrowing of books and other
Library materials.
Assistance in searching of the needed
topics of the users.
8:00 to 5:00 pm
No Noon Break
Mrs. Adelaida De Guzman
Mrs. Adelaida De Guzman
Mrs. Adelaida De Guzman
Mrs. Adelaida De Guzman
[- 85 -]
END OF TRANSACTION
NAME OF OFFICE LIBRARY
SECTION FORT MAGSAYSAY CAMPUS
Type of Service Readers Services
Schedule of Availability of Service Monday to Friday 8:00 am to 5:00 pm No noon break
Who may Avail of the Services All bonafide students of NEUST, University officials, all faculty and staff, members of other
Education Institution Scholars visiting the University and Alumni members.
What are the Requirements For the students, Library Card and School ID, for the University Officials Faculty and employees
School Identification Card, for the members of other Education institution endorsement letter from their
librarian together with their School Identification Card. For other visiting users and alumni members
Valid Identification Card
.
Step Library User / Client Services Provided Response Time Person Responsible
1. Write name at the logbook upon
entrance to the Library.
2.Present Borrowers Card to the
assigned staff.
1. Write name at the logbook upon
entrance to the Library
2.Present endorsement letter from
their School heads or from the
librarian to the assigned staff.
1.Write name at the logbook upon
entrance to the Library
2.Present valid Identification card to
the assigned staff.
1.Write name at the logbook upon
entrance to the Library.
2.Present valid Identification card to
the assigned staff
Bonafide students of
NEUST, Fort Magasaysay
Campus
Users from neighboring
Schools and other
education institution.
School Officials, faculty
and staff of NEUST
Other visiting users, alumni
of NEUST.
Assist readers in Fort Magsaysay Campus
Library
Assistance in borrowing of books and other
Library materials.
Assistance in searching of the needed
topics of the users.
Assistance in borrowing of books and other
Library materials.
Assistance in searching of the needed
topics of the users.
Assistance in borrowing of books and other
Library materials.
Assistance in searching of the needed
topics of the users.
8:00 am to 5:00 pm
No Noon Break
8:00 am to 5:00 pm
No Noon Break
8:00 am to 5:00 pm
No Noon Break
8:00 am to 5:00 pm
No Noon Break
Mrs. Angelita Masa
Mrs. Angelita Masa
Mrs. Angelita Masa
Mrs. Angelita Masa
END OF TRANSACTION
[- 86 -]
NAME OF OFFICE LIBRARY
SECTION Gabaldon Campus
Type of Service Readers Services
Schedule of Availability of Service Monday to Friday 8:00 am to 5:00 pm No noon break
Who may Avail of the Services All bonafide students of NEUST, University officials, all faculty and staff, members of other
Education Institution, Scholars visiting the University and Alumni of NEUST.
What are the Requirements For the students, Library Card and School ID, for the University Officials Faculty and employees
School Identification Card, for the members of other Education institution endorsement letter from their
librarian together with their School Identification Card. For other visiting users and alumni members
Valid Identification Card
.
STEP
LIBRARY USER / CLIENT SERVICES PROVIDED RESPONSE TIME PERSON RESPONSIBLE
1. Write name at the logbook upon
entrance to the Library.
2.Present Borrowers Card to the
assigned staff.
1. Write name at the logbook upon
entrance to the Library
2.Present endorsement letter t from
their School heads to the assigned
staff.
1.Write name at the logbook upon
entrance to the Library.
2.Present valid Identification card to
the assigned staff.
Write name at the logbook upon
entrance to the library.
Present valid Identification card to
the assigned staff.
Bonafide students of NEUST,
Gabaldon Campus
Users from neighboring
Schools and other
education institution.
School Officials, faculty
and staff of NEUST
Other visiting users, alumni
of NEUST
Assist readers in Gabaldon Campus Library.
Assistance in borrowing of books and other
Library materials.
Assistance in searching of the needed
topics of the users.
Assistance in borrowing of books and other
Library materials.
Assistance in searching of the needed
topics of the users.
Assistance in borrowing of books and other
Library materials.
Assistance in searching of the needed
topics of the users.
8:00 am to 5:00 pm
No Noon Break
Mrs. Nancy Arenas
Mrs. Nancy Arenas
Mrs. Nancy Arenas
Mrs. Nancy Arenas
[87]
ANTI- FIXER CAMPAIGN
LABANAN ANG FIXERS!
The Anti-Red Tape Act (RA 9845) imposes stiff penalties on
fixers. Imprisonment of as long as six (6) years, or a fine of up to
P 200,000.00 or both.
Report the fixer/s name, address, location of government office,
date and type of transaction to the following:
OFFICE OF THE OMBUDSMAN:
0926-699-4703 02-927-4102
02-927-2404
CIVIL SERVICE COMMISSION:
917-839-8272 02-932-0111
CIVIL SERVICE COMMISSION, NUEVA ECIJA FIELD OFFICE
044-463-4666
WELCOME FIXERS
RA 9845
VIOLATORSSS
[88]
FEEDBACK FORM
(Pananaw o Puna)
Please let us know how we have served you. You may use this form for compliments, complaints, or suggestions. Simply check the corresponding box (Ipaaalam po ninyo
sa amin kung paano naming kayo napaglingkuran. Maaring gamitin ito para sa papuri, reklamo, o mungkahi. Mangyaring i-tsek lamang ang kahong naayon.)
Compliment Complaint Suggestion
(Papuri) (Reklamo) (Mungkahi)
Person(s)/Unit/Office Concerned or Involved: _____________________________________________________________________________________________
(Mga) tao/pangkat/tanggapan na may kinalaman sa papuri, reklamo, o mungkahi)
Facts or Details Surrounding the Incident:
(Kaganapan o detalyeng bumabalot sa pangyayari)
(Please use additional sheet if necessary)
(Mangyaring gumamit ng karagdagang papel kung kinakailangan)
Recommendation(s)/Suggestion(s)/Desired Action from our Office
(Rekomendasyon/Mungkahi/Nais na aksiyon mula sa aming tanggapan)
(Please use additional sheet if necessary)
(Mangyaring gumamit ng karagdagang papel kung kinakailangan)
Name [Optional]_________________________________________________________Office/Agency:_____________________________________
(Pangalan) (Tanggapan/Ahensiya)
Address:_______________________________________________________________________________________________________________
(Tirahan)
Contact Number(s) (if any): __________________________________________ E-mail Address (if any) :__________________________________
(Telepono)
Signature: ________________________________________________________ Date: _________________________________________________
(Lagda) (Petsa)
[89]
Control No.: __________
Republic of the Philippines
NUEVA ECIJA UNIVERSITY OF SCIENCE NAD TECHNOLOGY
Cabanatuan City
____________________
Date
________________________
________________________
________________________
Dear ___________________:
This is to acknowledge receipt of your application/request regarding _______
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
with the following supporting documents, to wit:
1. ___________________________________________ 2. ___________________________________________ 3. ___________________________________________
_________________________
(Frontline Personnel) NEUST Citizen’s Charter form # 01
[90]
____________________
Date
TO: ________________________
________________________
________________________
Nature/Subject of Comment/Suggestion/Complaint
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
____________________________________________________________.
________________________________
(Signature over Printed Name of Client)
NEUST Citizen’s Charter form # 02
[91]
Name of Frontliner : _________________________________
Office Visited : _________________________________
Service Availed : _________________________________
YES NO
THE OFFICE
a. Is the Office clean and orderly? b. Did you feel comfortable? c. Was there a long waiting line for customers?
THE FRONTLINERS
a. Is the employee in-charge available? b. Is the employee in-charge knowledgeable? c. Were your needs attended promptly?
THE REQUIREMENTS
a. Were you made aware of the requirements and fees you will pay? b. Were you given proper information on how to get all the requirements needed?
THE OFFICERS
a. Were the officer/s available? b. Did it take him/her long to sign the documents?
INFORMATION
a. Is the data/service complete? b. Is the data relevant to your request? c. Are the instructions clear and concise?
Other comments/suggestions: ________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
______________________________
Name of Client [Optional]
This form is at NEUST offices. Please return this to the officer-of-the-day or drop it to the suggestion box at the Public Assistance Counter. Thank You.
NEUST Citizen’s Charter form # 03
[92]
CLIENT FORM
Pangalan ng Empleyado : _____________________________________
Petsa ng Transaksyon : _____________________________________
Tanggapan/Opisina : _____________________________________
Panuto/Instruksyon: Upang lalong mapag-ibayo ang serbisyo publiko ng NEUST, hinihingi po naming ang inyong pakiki-isa na sagutin ang mga susmusunod
na katanungan sa pamamgitan ng paglalagay ng marking tsek ( ) sa kaukulang kahon. Ang inyong mga katugunan ay mananatiling konpidensiyal.
UNANG BAHAGI
1. Siya ba ay may sapat na kaalaman sa kanyang ginagawang trabaho?
Pinakamataas Pinakamababa
10 8 6 4 2
2. Ikaw ba ay napaglingkuran ng sapat at maayos?
Pinakamataas Pinakamababa
10 8 6 4 2
IKALAWANG BAHAGI
1. Siya ba ay magaling mag-asikaso, nakangiti at palabati sa iyo?
Pinakamataas Pinakamababa
10 8 6 4 2
2. Siya ba ay lagi sa kanyang puwesto, nasa ayos at di nakikipagdaldalan, kumakain o may iba pang ginagawa habang
ikaw ay naghihintay?
Pinakamataas Pinakamababa
10 8 6 4 2
3. Ang kanya bang puwesto ay malinis, maayos at walang hindi kanais-nais na mga bagay?
Pinakamataas Pinakamababa
10 8 6 4 2
4. Siya ba ay nasa tamang kasuotan at may ID bilang lingcod bayan?
Pinakamataas Pinakamababa
10 8 6 4 2
Mga Rekomendasyon; ____________________________________________________________________________________________________________
_______________________________________________________________________________________________________________________________
NEUST Citizen’s Charter form # 04
_______________________________
Pangalan at Lagda ng Nagmarka (Optional)
(Mangyari na pakihulog ito sa suggestion box
sa Public Assistance Counter. Salamat Po)