bridging the digital and physical worlds. stas vaisman. new york city

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USER EXPERIENCE. BRIDGING DIGITAL AND PHYSICAL WORLDS.

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USER EXPERIENCE.BRIDGING DIGITAL AND PHYSICAL WORLDS.

WHO AM I.

The automotive industry.From 1889 to 2015.

“Any customer can have a car painted any colour that he wants so long as it is black”

Henry Ford

Almost 40% of those questioned said that in-car technology is their first and foremost

consideration when purchasing a new car. Above the driving performance of the vehicle.

Accenture Consulting

UGGHHH.. THE DEVELOPMENT PROCESS.

AutomotiveIndustry

ConsumerElectronics

Launch

development market time

AutomotiveIndustry

ConsumerElectronics

6-9months

6-24months

Launch

development market time

AutomotiveIndustry

ConsumerElectronics

3-5years

6-9months

6-24months

4-8years

Launch

development market time

SORRY, DEAR USER.IT IS WAY TOO HOTIN HERE.I´M OUT.

SORRY, DEAR DRIVER.IT IS WAY TOO HOTIN HERE.I´M OUT.

TESTING:115 FAHRENHEIT

TESTING:-40 FAHRENHEIT

WE´VE COME A LONG WAY.

COOL!CAR-HMI LOOKS

LIKE SMARTPHONES!?

COGNITIVE WORKLOAD.

COGNITIVE WORKLOAD.

visualprocessing

manualinterference

cognitivedistraction

SO, WHY ARE CAR MAKERS DOING IT THIS WAY?

“We went through an era where there were certain people who thought that, if we just did the coolest telematics and driver infotainment

things, that we would win."

J.D. Power

DISTRACTION. FACTS.

3x.

Engaging in visual-manual subtasks (electronic devices, touchstreens, etc.)

increases the risk of getting into a crash by...

660.000US drivers are using electronic devices while

driving at any given moment

50%of all police-reported crashes.

Inattention is a factor in as many as

3328...people killed in

distraction-affected crashes in 2012.In the U.S alone.

IN-CAR EXPERIENCE.

IN-CAR EXPERIENCE.REIMAGINING

HEAD-UP DISPLAYS

PREDICTIVE / CONTEXTUALEXPERIENCES

AUTONOMOUS DRIVING.

92%fatalities caused by human error

“I Rode 500 Miles in a Self-Driving Car and Saw the Future. It’s Delightfully Dull.”

GOOGLE’SDRIVERLESSTAXINETWORK

HOLISTIC APPROACH TO PHYSICAL, SOCIAL AND MENTAL WELL BEING.

"The Automobile is fully developed. There is nothing else we can do."Carl Benz

EXPERIENCE PATTERNS.

https://medium.com/@stasvaisman/theoret

ical-perspective-on-the-underlying-high-level-

psychology-of-the-user-experience-concept-

93ae89f47352