Brian K. Osborn

1501 Pinecrest Road, Jacksboro, TN 37757 (865)803-3819 charlie2bko@gmail.com

Objective Achieving employment in an environment where my historical work successes, versatility of job skills, and willingness to respond to challenges will be reflected by productivity growth, improved efficiencies and increased profitability.

Qualifications My Background includes a diverse record of employment working in a variety of environments that have required the adeptness of:

• strong customer service

• procedure compliance

• supervisory and administrative skills

• flexibility to adapt easily to new business settings and cultures

• proven success in leadership and key administrative support

• use of computer systems and software

• achieving strong performance evaluations

• providing strong people skills and relationships

• investigating and resolving issues

• recognized for dependability and integrity

Professional Experience September 2015– Present

Conductor Norfolk Southern Corporation – Knoxville, TN

• ensure that proper documentation has been obtain before leaving terminal/depot

• ensure train is transporting proper cars and placement of cars are in accordance with rules

• communicate with dispatcher/yard master to coordinate proper movement of train

• submit completed work orders prior to end of shift August 2015– September 2015

Laborer Waste Management – Heiskell, TN

• maintain convenience center appearance and assist customers

• maintain roadsides and keep area free of debris

• responisble for proper cleaning of company vehicles and equipment

• maintain and clean shop and employee common areas

Sept 2013 – August 2015

Quality Assurance Technician Pharma Packaging Solutions – Clinton, Tennessee

• preparation of documentation at order start up

• oversee production to ensure it meets quality standards

• perform checks of equipment to ensure functioning properly

• reconcile product information at completion of order

• ensure proper cleaning of equipment and production area

• track and enter labor hours at the completion of the shift

March 2013 – August 2013

Store Manager Hollingsworth Grocery – LaFollette, Tennessee

• opened and closed store

• balanced cash drawers and reserve cash daily

• utilized software system to maintain inventory pricing

• daily evaluation of product inventory status prior placing orders

• supervisory responsibility for store clerks

September 2009 – March 2013

Staff Supervisor Jail Operations (Sergeant) Campbell County, Tennessee Sheriff’s Department –Jacksboro, TN

• promoted from Shift Supervisor to Jail Operations (Sergeant)

• 8th Judicial Drug Court Liaison for Campbell County Sheriff’s Office

• promoted from Correctional Officer to Shift Supervisor (Corporal)

• interviewing and evaluation of Correctional Officer Candidates

• prepared and supervised training program for newly hired officers

• monitored and assured facility policy compliance practices

• performed performance evaluations for staff

• prepared and submitted detailed reports of facility’s operational status

• assisted in the preparation and maintenance of budget

Education

Jellico High School Class of 2003

• Top Ten Graduate with 3.7 GPA

• Student Government Representative

• VICA Club President

• Beta Club

• Basketball

Professional Training/Certifications • Tennessee Correctional Institute Correctional Officer Certification • Tennessee Corrections Institute Facility Training Officer Certification • Chemical Weapons Certification • First Aid/CPR Certification • Child Safety Restraint Technician Certification

• Taser Certification

References

George Housely Clinton, TN 423-871-1952 Process Server

Randy Comer Lafollette, TN 423-912-0183 Campbell County Jail

Charles Swatzon Jacksboro, TN 423-562-8885 Tennessee Bonding Agency