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TELE: Tools for Engaging Landowners Effectively Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake Placid, NY June 15-17, 2010

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Page 1: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

TELE: Tools for Engaging Landowners Effectively

Brett Butler, U.S. Forest ServiceMary Tyrrell, Yale University

NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization

Lake Placid, NY June 15-17, 2010

Page 2: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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www.engaginglandowners.org

Page 3: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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A New Outreach Approach

Page 4: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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A New Outreach Approach:Resources in this Section

Why Targeted Marketing?

Tips to Rev Up Your Outreach

Targeted Marketing in Action (coming

soon)

Page 5: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

A New Outreach Approach:What is targeted marketing?

Designing communications to bring about a specific behavior change in a selected group of people

Based on group’s values, preferences, and other characteristics  

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Page 6: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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A New Outreach Approach: Tips to Rev Up Your Outreach

Clear “call to action” Targeted messages/materials Persistence and consistence Feedback from target audience

Page 7: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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A New Outreach Approach: Tips to Rev Up Your Outreach

FORESTRY SPEAK

Woods, woodland,

woodlot

Landowner

Respecting the land

Critters

Harvesting trees

Keeping woods healthy

LANDOWNER SPEAK

Forest

Family forest owner

Technical terms

Animal population

Logging

Forestry

Page 8: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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New Landowner Research

Page 9: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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New Landowner Research:Resources in this Section

Landowner Types

Prime Prospect Analysis

Landowners in Your Area

Geographic areas

Attitude & behavioral profiles

Page 10: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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New Landowner Research:Landowner Types

Page 11: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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New Landowner Research:Landowner Characteristics

Reasons for owning

Size of holdings

Land tenure

Residence/absentee

Farming

Page 12: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Page 13: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Woodland Retreat Owners

Wendy & Ralph

Page 14: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Woodland Retreat Owners

New owners: 21%

Absentee owners: 29%

Farm: 29%

Harvested trees: 35%

Management advice:

22%

Management plan: 6%

Conservation easement:

2%

Page 15: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Working the Land Owners

Walter Landus

Page 16: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Working the Land Owners

New owners: 18%

Absentee owners: 30%

Farm: 38%

Harvested trees: 48%

Management advice:

26%

Management plan: 9%

Conservation easement:

3%

Page 17: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Supplemental Income Owners

Samuel Ingus IV

Page 18: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Supplemental Income Owners

New owners: 17%

Absentee owners: 60%

Farm: 36%

Harvested trees: 58%

Management advice:

36%

Management plan: 15%

Conservation easement:

2%

Page 19: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Uninvolved Owners

Uncle Owen

Page 20: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Uninvolved Owners

New owners: 18%

Absentee owners: 41%

Farm: 49%

Harvested trees: 44%

Management advice:

18%

Management plan: 5%

Conservation easement:

2%

Page 21: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Woodland Re-treat31%

Working the Land26%

Supplemental Income

22%

Uninvolved22%

Family Forests of the U.S. by Attitudinal Segmentation

Page 22: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Prime Prospects Segmentation

Engaged in land management

Unengaged in land management

Favorable attitudes toward

stewardship

ModelOwners

Prime Prospects

Unfavorableattitudes toward

stewardship

PotentialDefectors

Write-offs?

Page 23: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Model Owners15%

Prime Prospects60%

Potential Defec-tors17%

Write-offs?8%

Family Forests of the U.S. by Prime Prospects Segmentation

Page 24: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Mod

el O

wne

rs

Prim

e Pr

ospe

cts

Pote

ntia

l Def

ecto

rs

Writ

e-off

s?0

20

40

60

Woodland Retreat Working the LandSupplemental Income Uninvolved

Perc

en

t of

Fore

stl

an

d

Family Forests of the U.S. Prime Prospects x Attitudinal Segmentation

Page 25: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Make Your New Plan

Page 26: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Make Your New Plan: Steps

1. Set objectives2. Define your

audience3. Profile your

audience

4. Clarify your message

5. Channels/materials

6. Evaluate your work

Page 27: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Make Your New Plan:Set Objectives

What would you like your audience to do as a result of this communication effort? How does this communication objective

advance your program goal? Is your communication objective

matched to the scope of the effort?

Page 28: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Make Your New Plan:Define Your Audience

Who is your primary target? Why have you chosen this audience as

your primary target? What other groups will also be

influenced? Will you design materials for

intermediary or influencer audiences?

Page 29: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Make Your New Plan:Profile Your Audience

Try to find information regarding: Beliefs and attitudes Motivations and incentives Barriers Demographics Media use Language

Page 30: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Page 31: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Page 32: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Make Your New Plan:Clarify Your Message

What is the argument that you will make to persuade your target audience?

What audience needs, values, or perceived problems are you addressing?

Page 33: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Make Your New Plan:Channels & Materials

What are your primary channels & materials?

What are your supporting channels & materials?

What style and tone do you want to use?

Page 34: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Make Your New Plan:Evaluate Your Work

What are your primary outcome indicators? How will you track them?

What intermediate indicators will you monitor?

How will you measure the long-term impact on your overall program objectives?

Page 35: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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About the Project

Page 36: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Sustaining Family Forests Initiative

A collaboration among government, industry, conservation, certifications, landowner, and academics organizations

Our goal is to conduct social marketing research: That will serve as a wide-ranging resource To aid in the development of outreach and

services

In order to help: Keep forests as forests Increase sustainable forest management

Page 37: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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U.S. Forest ServiceNational Woodland Owner Survey

Self-administered mail-based survey

Topics: Land characteristics Ownership

objectives Management

practices Demographics

n=15,440 Cooperation rate:

51%

Page 38: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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TELE Site Use

2,430 visits (1,540 unique visitors) From 24 countries To date, most are interested in data

Page 39: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Next Steps

Presentations Workshops

Training materials Train the trainers

Partnerships & projects More research

Octavio Ocampo

Page 40: Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake

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Questions or Comments?

www.engaginglandowners.org

[email protected]

[email protected]

Octavio Ocampo