breaking up1
TRANSCRIPT
`BREAKING UP IS HARD TO DO
Gary Conroy – Realex Payments
TECHNICAL
COMMERCIAL
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
TECHNICAL
COMMERCIAL
FINANCE
TECHNICAL
COMMERCIAL
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
TECHNICAL
FINANCE
APPLICATION
COMMERCIAL
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
INFRASTRUCTURE& SECURITY
FINANCE
APPLICATIONDELIVERY
APPLICATIONARCHITECTURE
APPLICATIONINFRASTRUCTURE
& SECURITY
COMMERCIALSALESCUSTOMER
SERVICE
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
APPLICATION
FINANCE
APPLICATIONDELIVERY
APPLICATIONARCHITECTURE
INFRASTRUCTURE& SECURITY
COMMERCIALSALESCUSTOMER
SERVICE
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
FINANCE
APPLICATIONDELIVERY
APPLICATIONARCHITECTURE
COMMERCIALSALESCUSTOMER
SERVICE
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
INFRASTRUCTURE& SECURITY
APPLICATIONARCHITECTURE
FINANCE
APPLICATIONDELIVERY
INFRASTRUCTURE& SECURITY
COMMERCIALSALESCUSTOMER
SERVICE
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
IT OPERATIONS
ITDELIVERY
PROGRAMDELIVERY
APPLICATIONARCHITECTURE
FINANCE
APPLICATIONDELIVERY
COMMERCIALSALESCUSTOMER
SERVICE
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
IT OPERATIONS
ITDELIVERY
PROGRAMDELIVERY
APPLICATIONARCHITECTURE
FINANCE
COMMERCIALSALESCUSTOMER
SERVICE
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
IT OPERATIONS
CUSTOMERSERVICE
SETTLEMENTS
SALES
CUSTOMERSERVICE
PROGRAMDELIVERY
APPLICATIONARCHITECTURE
FINANCE
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
IT OPERATIONS
SALES
UK & IRELAND SALES
INTERNATIONAL SALES SETTLEMENTS
CUSTOMERSERVICE
PROGRAMDELIVERY
APPLICATIONARCHITECTURE
FINANCE
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
IT OPERATIONS
IRELANDSALES
UK & IRELAND SALES
UKSALES
INTERNATIONAL SALES SETTLEMENTS
CUSTOMERSERVICE
PROGRAMDELIVERY
APPLICATIONARCHITECTURE
FINANCE
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
IT OPERATIONS
IRELANDSALES
UKSALES
INTERNATIONAL SALES SETTLEMENTS
CUSTOMERSERVICE
PROGRAMDELIVERY
APPLICATIONARCHITECTURE
FINANCE
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
IT OPERATIONS
MARKETING
INTERNATIONAL SALESBUSINESS ANALYSTS
UKSALES
UK SALES
IRELANDSALES
SETTLEMENTS
CUSTOMERSERVICE
PROGRAMDELIVERY
APPLICATIONARCHITECTURE
FINANCE
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
IT OPERATIONS
IRELAND SALES
INTERNATIONAL SALES
CUSTOMERSERVICE
SME CUST SVC
CORP CUST SVC
UK SALES
SETTLEMENTS
PROGRAMDELIVERY
APPLICATIONARCHITECTURE
FINANCE
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
IT OPERATIONS
IRELAND SALES
INTERNATIONAL SALES
MARKETING
BUSINESS ANALYSTS
FINANCEFINANCE
& HR
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
MARKETING
INTERNATIONAL SALES
APPLICATIONARCHITECTURE
BUSINESS ANALYSTS
IT OPERATIONSPRODUCT
MANAGEMENT IT OPERATIONS
SME CUST SVC
CORP CUST SVC
UK SALES
SETTLEMENTS
PROGRAMDELIVERY
FINANCE
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
IRELAND SALES
FINANCE& HR
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
PRODUCT MANAGERS
PRODUCTMANAGEMENT
BUSINESS ANALYSTS
DEVELOPMENT
TESTING
IT OPERATIONS
IT OPERATIONS
SME CUST SVC
CORP CUST SVC
UK SALES
SETTLEMENTS
IRELAND SALES
INTERNATIONAL SALES
MARKETING
FINANCE& HR
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
PRODUCT MANAGERS
BUSINESS ANALYSTS
DEVELOPMENT
TESTING
IT OPERATIONS
IT OPERATIONS
SME CUST SVC
CORP CUST SVC
UK SALES
SETTLEMENTS
IRELAND SALES
INTERNATIONAL SALES
MARKETING
FINANCE& HR
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
PR
OD
UC
TIO
NS
ER
VE
RS
OF
FIC
E
NE
TW
OR
K
SE
CU
RIT
Y
DA
TA
BA
SE
IT OPERATIONS
PROJECT
PROCESS
PRODUCT MANAGERS
BUSINESS ANALYSTS
DEVELOPMENT
TESTING
SME CUST SVC
CORP CUST SVC
UK SALES
SETTLEMENTS
IRELAND SALES
INTERNATIONAL SALES
MARKETING
FINANCE& HR
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
PR
OD
UC
TIO
NS
ER
VE
RS
OF
FIC
E
NE
TW
OR
K
SE
CU
RIT
Y
DA
TA
BA
SE
PROJECT
PROCESS
PRODUCT MANAGERS
BUSINESS ANALYSTS
DEVELOPMENT
TESTING
SME CUST SVC
CORP CUST SVC
UK SALES
SETTLEMENTS
IRELAND SALES
INTERNATIONAL SALES
MARKETING
FINANCE& HR
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
PR
OD
UC
TIO
NS
ER
VE
RS
OF
FIC
E
NE
TW
OR
K
SE
CU
RIT
Y
DA
TA
BA
SE
PROJECT
PROCESS
ITOPERATIONS
SME CUST SVC
CORP CUST SVC
CUSTOMERSERVICE
FINANCE& HR
PRODUCT MANAGERS
BUSINESS ANALYSTS
DEVELOPMENT
TESTING
UK SALES
SETTLEMENTS
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
IRELAND SALES
INTERNATIONAL SALES
MARKETING
PRODUCT MANAGEMENT
SALES
`
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ee
Gary Conroy – Realex Payments