Breaking Through Bias

Angela Lee

Assoc. Dean & Chief Innovation Officer, Columbia Business School

Founder, 37 Angels

Our brains are lazy

Our brains are limited

Our brains hate change

Embrace the bias

Harvard Implicit Association Test

Environment

Tools

Mindset

Blind yourself to your biases

Increase weak ties

Strong ties

Weak ties

Quotas

Pipeline

What biases might people have about

you?

Proactively manage biases

Behaviors

Non-verbal cues

Experience

Introductions

Training Process

Language Physical

Environment

What will you commit to?• How will you acknowledge and embrace your biases?

• Take the Harvard Implicit Association Test

Mindset

Tools

Environment

• What processes can you add to blind yourself to bias?

• Can you incorporate post-it notes as a method for input?

• Can you use 6 Thinking Hats in a meeting?

• How can you change your pipeline for hires / promotions?

• How can you diversify your network with more weak ties?

• How can you diversify who attends certain meetings?

• What biases might people have about you, and how to mitigate by

changing behaviors, non-verbals, credentials, or introductions?

• What additional training do you or your team need?

• What processes can you change to diminish bias?

• What language can you change in meetings or in job postings?

• What to change about physical environment to support your goals?

Resources

• Give & Take: Adam Grant

• Mindset: Carol Dweck

• The Athena Doctrine: John Gerzema

• Please Understand Me: David Keirsey

• Compelling People: John Neffinger

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@angelawlee