bravia service care guide
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SERVICE CARE CARDSony Electronics Asia Pacific Pte. Ltd.
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ContentsGeneral Information Of BRAVIA Page
1. Picture Quality 1
2. Remote Control Sensitivity 43. LCD TV Gets Hot 5
4. Precautions On Handling LCD TV 6
5. Connectivity (DVD) 7
6. Connectivity (PC) 8
7. Connectivity (HDMI) 9
8. HDMI - CEC connectivity 10
Specific Features And Functions Of BRAVIA1. Auto Tuning 12
2. Manual Tuning 13
3. Program Sorting 14
4. Viewing Settings 15
5. Brightness Adjustment 166. Power Saving Mode 18
7. Display Information 19
8. MPEG Noise Reduction 20
Dear Valued Customer,
We congratulate you for choosing Sonys BRAVIA modeland we welcome you to enjoy the Sony experience.
This booklet wil l provide you some basic
understanding of Sonys BRAVIA models key featuresand its connectivity to external equipments.
For more details, please refer to the suppliedInstruction Manual or you may also visit your localSony Support website.
If you still need any technical assistance, please contactyour local Sony Service Centre.
We hope you will enjoy the wonderful performance ofSony BRAVIA.
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Possible reasons are:i. Playback pictures are recorded in High Definition
(HD) format.ii. These pictures are played back by HD players such
as Blu-ray Disc player, HD camera or HD Gameconsole.
Play back from VCR, DVD players are mainly StandardDefinition (SD) format.
HD pictures are 3 times clearer than SD pictures.Refer to the pictures showing picture quality differencesbetween SD & HD.
My picture is not clear andhaving lot of dots, lines and
hazy. How can I improve the
picture quality?
Why is the picture quality ofLCD TV crystal clear whenplayed back by some
equipments?
Standard Definition ( SD) - 4.3 Ratio
High Definition ( HD) - 16.9 Ratio
Picture Quality
The basic difference is the picture clarity in the LCD TV. The picture clarity (resolution) ismeasured in number of Pixels.
Full HD offers 2 Mega Pixels (1920 x 1080) resolution.The higher the pixels, the better the resolution and capability of displaying finer details.
HD Ready offers 1 Mega Pixel (1366 x 768) resolution.
Does your TV has this label? You can enjoy Full HD games (e.g.PLAYSTATION3). You can view Full HD pictures from HD camcorders (e.g. HD Handycam).
You can playback Full HD movies from HD players (e.g. Blu-ray player). You can receive Full HD digital reception from a digital tuner/set top box.
High Definition Multimedia Interface (HDMI) is thestandard interface to connect other HD devices toBRAVIA. HDMI offers:
High bandwidth for all signal transmissionbetween HD devices.
Transfer of uncompressed audio/v ideosignal between HD devices.
Picture Quality
What is the recommendedinterface to connect
Full HD to HD Devices ?
What is the differencebetween Full HD and
HD Ready?
HD Programs
HD Game Consoles
HD Camcorders
Full HD LCD TV
HD Player
Possible causes are:i. Antenna installation.ii. Antenna location.iii. Signal distribution.
Consult a qualified antenna-installer before approaching Sony Service Centre.
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Picture Quality Remote Control Sensitivity
How can I prevent theremote control from
operating intermittently?
Refer below table for commonly available connectivity to LCD TV and other equipment.
Picture Quality Name
HDMI(High Definition
Multi MediaInterface)
Picture+
SoundNo
RF/CoaxialPicture
+Sound
No
DVI(Digital Video
Interface)Picture Yes
Component Video Picture Yes
S-Video Picture Yes
Composite Video Picture Yes
SignalTransmitted
Separate audioconnection
required or not?
PictureQu
alityPerformance
Normal Quality
Best Quality
What are the commonconnectivity available
to LCD TV? Which is the
best connectivity?
Please refer to the instruction manual to check the location of the remote commander sensor on the TV.
Follow below actions:i. Aim remote control towards remote commander sensor location on the TV.ii. Remove the items blocking the sensor .iii. Replace batteries if needed.
BrightnessSensor
Remote CommanderSensor
CORRECT ( )
R
Sockets/Ports
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Precautions On Handling LCD TV
How can I prevent
panel damage?
How can I safelytransport LCD TV?
Why LCD TV isgetting too warm?
Note: Built-in protection circuit will automatically switch off the unit if it is hotter than normal.
Installed on the wall Installed with stand
Air Circulation is blocked
Leave at least this space clearance around the set Leave at least this space clearance around the set
30 cm
10 cm
6 cm10 cm 10 cm
30 cm
10 cm 10 cm
LCD TV installed in Built-in cabinetmust have sufficient ventilation.
Wall Wall
Follow below precautions.i. Disconnect all the cables.ii. Minimum 2 persons to carry the TV.iii. DO NOT stress/press on the LCD panel.iv. Ho ld firmly on the bottom (as shown).v. No jolts or vibration.
Follow below precautions.i. DO NOT push or scratch the screen.ii. DO NOT throw any objects on the screen .iii. Move slowly to adjust the angle of TV.iv. Wipe gently with a soft cloth moistened with mild detergent.v. Do not use cleaning agents such as Alcohol, Thinner , Acid cleaner etc..
LCD TV generates small amount of heat which is dissipated via the ventilation holes.
It is recommended: Never cover the ventilation holes. Leave some space clearance around the LCD TV as shown in the pictures.
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Connectivity (DVD)
How can I connectLCD TV to DVD player?
Connectivity (PC)
How can I connectLCD TV to PC?
Please refer to the instruction manual to check the location of the remote commander sensor on the TV.
Follow below steps to connect DVD player to LCD TV.
Step 1:Method 1:Connect to ComponentVideo input.
Method 2:Connect to CompositeVideo / S-Video inputs.
Step 2:i. Press MENU.ii. Press
__to select External Inputs option and press U.
iii. Press__to select HD/DVD 1 option (Method 1) and press U.
Or Select Video 1 option (Method 2) and press U.iv. DVD logo appears and then play DVD.
Follow below steps to connect PC to LCD TV.
Step 1:Connect the PC to the TVthrough PC input.
Step 2:i. Press MENU.ii. Press
__to select External Inputs option and press U.
iii. Press__to select PC option and press U.
External Inputs
Select: Set: Exit: MENU
Edit Video Labels
HDMI Device Selection
Video 1
Return
Video 2
Video 3
HD/DVD 1
HD/DVD 2
HDMI 1
HDMI2
HDMI 3
PC
Rear View
Method 1
Method 2
Press Menu
__
U
External Inputs
Select: Set: Exit: MENU
Edit Video Labels
HDMI Device Selection
Video 1
Return
Video 2
Video 3
HD/DVD 1
HD/DVD 2
HDMI 1
HDMI2
HDMI 3
PC
Rear View
Audio
RGB Jack
MENU
Program List
External inputs
Settings
Show available TV programs
Select: Set: Exit: MENU
MENU
Program List
External inputs
Settings
Show available TV programs
Select: Set: Exit: MENU
Note: Connection through Component Video gives better picture quality.Choose HD/DVD1, HD/DVD 2 or whichever input is available for method 1 connection.Choose Video 1, Video 2 or whichever input is available for method 2 connection.7 8
Press Menu
__U
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Connectivity (HDMI)
How can I connectLCD TV to other
HDMI equipments?
Note: HDMI control must be set on both the TV and external equipment .Choose HDMI 1, HDMI 2 or whichever input is available for connection.
Continue to step 3
HDMI-CEC Connectivity
How can I set upHDMI - CEC?
Follow below steps to connect HDMI equipments to LCD TV.
Step 1:Use HDMI connector toconnect to HDMI equipmentsto LCD TV as shown.
Follow below steps to connect multiple HDMI equipments to LCD TV.
Step 1:Use HDMI connector to connect to HDMI equipments to LCD TV as shown.
Step 2:i. Press MENU.ii. Press
__to select Settings Option and press U.
Step 2:i. Press MENU.ii. Press
__to select External Inputs option and press U.
iii. Press__to Select HDMI 1 option and press U.
Rear View
Audio
HDMI
HDMI Equipment (Blu-Ray)
5 4 3 2 1
5 4 3 2 1
HDMI1
HDMI2
Up to 5 devices can berecognized end to end for
cascade connection
Rear View
External Inputs
Select: Set: Exit: MENU
Edit Video Labels
HDMI Device Selection
Video 1
Return
Video 2
Video 3
HD/DVD 1
HD/DVD 2
HDMI 1
HDMI2
HDMI 3
PC
MENU
Program List
External inputs
Settings
Show available TV programs
Select: Set: Exit: MENU
MENU
Program List
External inputs
Settings
Show available TV programs
Select: Set: Exit: MENU
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Press Menu
__U Press Menu
__
U
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HDMI-CEC Connectivity
How can I set upHDMI - CEC?
Auto Tuning
How can Iperform Auto Tuning
Step 1:i. Press MENUii. Press
__to select Settings option and press U.
iii. Press__to select Channel Set Up option and press U.
Follow below steps to perform Auto Tuning.
Step 2:i. Press
__to select Auto Tuning option and press U.
ii. Press__to select OK button and press U.
iii. Press MENU to exit the menu screen, once tuning is completed.
Step 3:i. Press
__to select HDMI setup option and press U.
ii. Press__to turn ON option and press U.
iii. Power on all the connected devices.iv. Press
__ to select OK option and press U.
iii. Wait for the scanning to complete.
Select: Set: Exit: MENU
Setup TV
Auto Start-up
Language
Cinema Drive
AVSetup
HDMISetup
Timer Settings
Power Saving Settings
LightSensor
Chiness
Auto
Off
ProductInformation
AllReset
Auto Start-up
Language
Cinema Drive
AV Setup
On
Off
On
HDMI Setup
Timer Settings
Select: Back: RETURN
Device List Update
Searching for devices,
Please wait.
Devices found: 0
Select: Back: RETURN
Setup
Do you want to update the HDMI device list?
Please power on the devices and activate each
HDMI control setting before updating.
OK Cancel
Back: RETURN
Auto Tuning
Do you want to start Auto Tuning?
OK Cancel
Select: Set: Exit: MENU
Picture TV
TargetInputs
Picture Mode
Reset
Backlight
Picture
Brightness
Color
Hue
AllInputs
Vivid
Max
High
Low
18
Cool
0
60
40
Max
Color Temperature
Noise Reduction
Advance Settings
MPEG Noise Reduction
Sharpness
MENU
Program List
External inputs
Settings
Show available TV programs
Select: Set: Exit: MENU
Auto Tuning
Program found: 1
VHF Low
Select: Set: Exit: MENU
Channel Setup TV
1 DigitDirect
Auto Tuning
Programme Sorting
Programme Labets
Programme Block
ManialProgramme Preset
Back: RETURN
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Continued from page 10
Press Menu
__
U
_ _Press Menu
__
U
_ _
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Manual Tuning
How can I tunethe channels manually?
Program Sorting
How can Isort programs?
Step 1:i. Press MENU.ii. Press
__to select Settings option and press U.
iii. Press__to select Channel Set Up option and press U.
Follow below steps to perform Manual Tuning. Follow below steps to sort programs.
Step 1:i. Press MENU.ii. Press
__to select Settings option and press U.
iii. Press__to select Channel Set Up option and press U.
Step 2:i. Press
__to select Manual Program preset option and press U.
ii. Press__to select VHF Low button and press U.
iii. Press_ to begin Manual Tuning.iv. Press Uto stop Manual Tuning.v. Press
__to highlight the program and press U.
Step 2:i. Press
__to select Program Sorting option and press U.
ii. Press__to select program numbers and press U.
iii. Press MENU to exit.
Press Menu
__
U
Select: Set: Exit: MENU
Picture TV
TargetInputs
Picture Mode
Reset
Backlight
Picture
Brightness
Color
Hue
AllInputs
Vivid
Max
High
Low
18
Cool
0
60
40
Max
Color Temperature
Noise Reduction
Advance Settings
MPEG Noise Reduction
Sharpness
MENU
Program List
External inputs
Settings
Show available TV programs
Select: Set: Exit: MENU Select: Set: Exit: MENU
Picture TV
TargetInputs
Picture Mode
Reset
Backlight
Picture
Brightness
Color
Hue
AllInputs
Vivid
Max
High
Low
18
Cool
0
60
40
Max
Color Temperature
Noise Reduction
Advance Settings
MPEG Noise Reduction
Sharpness
MENU
Program List
External inputs
Settings
Show available TV programs
Select: Set: Exit: MENU
Select: Set: Exit: MENU
Channel Setup TV
1 DigitDirect
Auto Tuning
Programme Sorting
Programme Labets
Programme Block
ManialProgramme Preset
Back: RETURN
Select: Set: Exit: MENU
Channel Setup TV
1 DigitDirect
Auto Tuning
Programme Sorting
Programme Labets
Programme Block
ManualProgramme Preset
Back: RETURN Select: Set: Exit: MENU
Channel Setup TV
Programme
Manual Programme Preset
TVSystem
VHF Low
Label
AFT
Skip
Colour System
SignalBooster
SignalLevel
Audio Filter
03
B/G
On
No
Auto
Auto
Low
Select: Set: Exit: MENU
Channel Setup TV
Programme
Manual Programme Preset
TVSystem
VHF Low
Label
AFT
Skip
Colour System
SignalBooster
Audio Filter
03
B/G
On
No
Auto
Auto
Low
Select: Set: Exit: MENU
Channel Setup TV
00
Programme Sorting
01
02
03
04
06
07
08
05
09
Select: Set: Exit: MENU
Channel Setup TV
00
Programme Sorting
01
02
03
04
06
07
08
05
09
13 14
SignalLevel
Press Menu
__
U
_
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Viewing Settings
What is the bestviewing distance from
the LCD TV?
What are the preferredpicture settings?
Brightness Adjustment
3xx
I notice a change inbrightness betweendifferent LCD TVs.
Is this normal?
When judging the brightness certain factors are to be considered
RECOMMENDED BRIGHTNESS: Check the LCD TV is capable of producing bright yet natural images. Look for an image
that shows a good level of detail in dark areas without washing-out the rest of theimage by being too bright.
Consider the brightness of the surrounding environ ment. This always affects theperceived picture brightness of the LCD TV. A LCD TV will appear less bright or toobright in different rooms because light differs in each scenario.
ABOUT BRAVIA: The BRAVIA LCD TV is equipped with an Auto Light Sensor. This is an Automatic
backlight control system which will automatically adjust its brightness according tolighting conditions.
This helps to provide the optimum picture quality in any environment. This helps avoid eye-strain while watching TV as the picture brightness will follow the
lighting of the room accordingly. With the Auto Light Sensor feature, there may be savings on your electrical costs
because this system reduces excessive brightness which then optimizes its powerconsumption.
Screen Size Viewing Distance Range
26 Inch 1 metre32 inch 1.2 metre37 inch 1.4 metre40 inch 1.5 metre46 inch 1.7 metre52 inch 2 metre
These are 3 recommended settings as below:i. Suitable for standard picture: Standard Mode.ii. Best for watching movie at home: Cinema Mode.iii. Best for shop front display: Vivid Mode.
Best viewing distance depends on the screen size.Refer to the table below for recommended viewing distance.
Recommended distance for viewing High Definition picture is 3 times of TV vertical screen size.Recommended distance for viewing Standard Definition picture is 5 times of TV vertical screen size.
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Brightness Adjustment Power Saving Mode
Why is the picturedarker than usual?
How can I adjust TVbrightness manually?
Follow below steps to adjust brightness.. The picture will be darker if the unit is in power saving mode.Follow below steps to switch off power saving mode.
Step 1:i. Press MENU.ii. Press
__to select Settings option and press U.
Step 2:i. Press
__to select Set Up option and press U.
ii. Press__to select Power Saving Setting option and press U.
iii. Press__to select Off, Low, High or Picture Off and press U.
Step 2:i. Press
__to select Picture option and press U.
ii. Press__to select Brightness option and press U.
iii. Press__to select required level and press U.
iv. Press MENU to exit.
Press Menu
__
U
Press Menu
__
U
Select: Set: Exit: MENU
Picture TV
TargetInputs
Picture Mode
Reset
Backlight
Picture
Brightness
Color
Hue
AllInputs
Vivid
Max
High
Low
18
Cool
0
60
40
Max
Color Temperature
Noise Reduction
Advance Settings
MPEG Noise Reduction
Sharpness
MENU
Program List
External inputs
Settings
Show available TV programs
Select: Set: Exit: MENU
Step 1:i. Press MENU.ii. Press
__to select Settings option and press U.
MENU
Program List
External inputs
Settings
Show available TV programs
Select: Set: Exit: MENU
Select: Set: Exit: MENU
Setup TV
Power Saving
Power Saving Settings
Power Consumption
Off
Off
Select: Set: Exit: MENU
Setup TV
Power Saving
Power Saving Settings
Power Consumption
Select: Set: Exit: MENU
Picture TV
TargetInputs
Picture Mode
Reset
Backlight
Picture
Brightness
Color
Hue
AllInputs
Vivid
Max
High
Low
18
Cool
0
60
40
Max
Color Temperature
Noise Reduction
Advance Settings
MPEG Noise Reduction
Sharpness
Select: Set: Exit: MENU
Picture TV
TargetInputs
Picture Mode
Reset
Backlight
Picture
Brightness
Color
Hue
AllInputs
Vivid
Max
High
Low
18
Cool
0
60
40
Max
Color Temperature
Noise Reduction
Advance Settings
MPEG Noise Reduction
Sharpness
Brightness
Min Max
54
Select: Set: Exit: MENU
Setup TV
Auto Start-up
Language
Cinema Drive
AVSetup
HDMISetup
Timer Settings
Power Saving Settings
LightSensor
Chiness
Auto
Off
ProductInformation
AllReset
Off
Low
High
Picture Off
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Display Information
How can I remove thegray rectangle or clock
in the bottom left
corner of the screen?Follow the below steps to adjust display information.
In AV input mode, the display info (i+) buttonwill have the following function.
Press Menu
With Noise
After Noise Reduction
Step 2:i. Press
to select Picture option and press .
ii. Pressto select MPEG Noise Reduction
option and press .iii. Press
to select Low option and press .
Step 1:i. Press MENU.ii. Press
to select Settings option and press .
MENU
Program List
External inputs
Settings
Show available TV programs
Select: S et: Exit: MENU
Select: S et: Exit: MENU
Picture TV
TargetInputs
Picture Mode
Reset
Backlight
Picture
Brightness
Color
Hue
AllInputs
Vivid
Max
High
Low
18
Cool
0
60
40
Max
Color Temperature
Noise Reduction
Advance Settings
MPEG Noise Reduction
Sharpness
Select: Set: Exit: MENU
Picture TV
TargetInputs
Picture Mode
Reset
Backlight
Picture
Brightness
Color
Hue
AllInputs
Vivid
Max
Low
18
Cool
0
60
40
Max
Color Temperature
Noise Reduction
Advance Settings
MPEG Noise Reduction
Sharpness
High
MPEG Noise Reduction
Select: Exit: MENU
Medium
Off
High
Low
2019
MPEG Noise Reduction
How can I reduceMPEG noise?
(mosquito type noise
due to blocks in picture)Follow below steps to adjust brightness.
Channel number
Press once:Displays information such ascurrent channel number andscreen mode such as Wide
Mode. (Channel number or AVinput label will remain)
Press twice:Removes channel number or AVinput label and displays Clockin the lower right corner of thescreen. If the Clock is not set
will display --/--.
Press thrice:Removes clock information
from screen. (Returns to normalviewing mode without any
display information).
Screen mode
Wide Mode:
Wide Zoom
Clockinformation
10:46 AM
15
Press the display info button