branding and marketing your school counseling program

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This is a PDF copy of our 2014 ASCA presentation. For the actual presentation via Google Docs (with embedded video) - visit this site: http://www.thecounselinggeek.com/2014/07/asca14-branding-marketing-school-counseling-program-slides-links.html

TRANSCRIPT

Page 1: Branding and Marketing Your School Counseling Program
Page 3: Branding and Marketing Your School Counseling Program
Page 4: Branding and Marketing Your School Counseling Program

Jeff Ream, MSNorth Tahoe High School, CA

TheCounselingGeek.com

Jeremy Goldman, NCCPikesville High School, MD

#PHSfit

Page 5: Branding and Marketing Your School Counseling Program

Social Media = Connections and

CollaborationOn Twitter? Check out #scchat and #ASCA14

Page 6: Branding and Marketing Your School Counseling Program

Marketing is just for business, right?Wrong.

Marketing = AdvocacyMarketing is advocating for PSC’s, our program goals, students, parents, and other stakeholders.

Marketing = AwarenessA strong marketing program promotes a strong comprehensive guidance curriculum. Awareness equals increased use of PSC services.

Page 7: Branding and Marketing Your School Counseling Program

So Jeff & Jeremy -- What IS marketing??

Everything

ISMark

eting

Page 8: Branding and Marketing Your School Counseling Program

We hope you are here to learn:

How to begin the process of using branding and marketing to promote your programs.

The differences between branding and marketing and why bother with both.

The steps, tools, and tips we suggest to start, continue, or maximize your efforts for best

results.

Page 9: Branding and Marketing Your School Counseling Program

Start with the ASCA National Model

While your vision and beliefs reflect your desired outcomes…

...data drives your decision making, and...

Page 10: Branding and Marketing Your School Counseling Program

The intersection of your foundation and management system starts with your needs assessment.

Use your data:

What major themes do you need to address?What needs the most consistent intervention?HOW CAN YOU SIMPLIFY THIS?

Data Gathering

Page 11: Branding and Marketing Your School Counseling Program

Think about YOUR schoolWhat does your school/community/student body need to hear the most from your program?

What THREE things would you most like to say to your stakeholders?

Now share your ideas with your neighbor. Go ahead - don’t be shy.

Page 12: Branding and Marketing Your School Counseling Program

How do you make decisions?Foundation System:

Advisory CouncilAdministrative TeamCounseling TeamDistrict Level Guidance

Start with the end in mind!

Page 13: Branding and Marketing Your School Counseling Program

What questions drive decisions?What is our end goal?

What does a successful branding/marketing approach produce?

What resources are needed and available?Consider time, funding (if applicable), skills, knowledge, or reach.

Can we predict an barriers to success?Will anyone react poorly to our chosen method of marketing? Will any access of info limitations create problems (no computers or internet, etc.)

Page 14: Branding and Marketing Your School Counseling Program

Marketing vs. Branding

Page 15: Branding and Marketing Your School Counseling Program

The Brand is the promise, the big idea, the expectations that reside in each

stakeholder’s mind about a service or school...

Alina Wheeler - Author: Designing Brand Identity(adapted to audience)

...Branding is about making an emotional connection.

Page 16: Branding and Marketing Your School Counseling Program

Build your brand at the intersection of perception data, process data, and outcome data.

Make that connection between what your clients want and what your clients

need.

Perception

ProcessOutcome

Great

Success!

Page 17: Branding and Marketing Your School Counseling Program

Branding is what people say about your program when you

are not in the room.Jeff Bezos - Founder - Amazon.com

Page 18: Branding and Marketing Your School Counseling Program

The Four D’s

Define Design Deploy DetermineDefine Audience

Develop Goals

Define purpose

Needs Assessment

Select marketing focus

Assess Resources

Pick deployment method

Diversify your “Reach”

Begin Marketing

Collect Data/Analytics

Compare goals to data

Determine next steps

Page 19: Branding and Marketing Your School Counseling Program

Think of the message first.What message are you trying to send?

How will you know that the message was received?

What is the most efficient way to convey that message?

THINK… PAIR… SHARE!

Page 20: Branding and Marketing Your School Counseling Program

Marketing Your MessageHow will you share that message?● Visibility● Classroom lessons● Posters● Announcements● Social Media● E-mail● Blogging

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Marketing something? Maximize Exposure

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What data can you gather?

Process dataFollowers, likes, pageviews/visits, emails, etc.

Perception datasurvey results, anecdotal data, conversational feedback

Outcome dataThink back to your originating need. Did you address the need? If not, should you tweak the brand or the marketing?

Page 25: Branding and Marketing Your School Counseling Program

Did you get “Bad” data?

No such thing as “Bad” dataYour data drives your decisionsand poor results may mean timeto refocus our efforts.*

How can we update ourMarketing approach?

“It is common sense to take a method and try it. If it fails, admit it frankly and try another. But above all, try something.”

― Franklin D. Roosevelt, Looking Forward

Page 26: Branding and Marketing Your School Counseling Program

Now is the time for questions.If we don’t get to your question

Please email us.

Jeff [email protected]

Jeremy [email protected]

Page 27: Branding and Marketing Your School Counseling Program