BRAND FAILURES

SRIKANTH.KMBA(PHARM)

FIRST SEMESTER

LAYOUT• Brand ..?• Brand failures• Deadly signs • Types of failures

Brand is not a logo

Brand is not a product

Brand is not an identity

SO WHAT EXCATLY IS A BRAND ?

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A BRAND IS A PERSON’S GUT FEELING ABOUT A PRODUCT, SERVICE,OR ORGANIZATION.

• BRAND is a "Name, term, design, symbol, or a combination of them ,intended to identify the goods and services of one seller or group of sellers and differentiate from competitors.

A Brand is said to be a failure when

its presence in the market leads to

• The withdrawal of the product/brand from the market for any reason

• The inability of a product/brand to realize the required market share to sustain its presence in the market

• The ultimate failure of a product to achieve profitability.

• Not understanding the target market segment• Ineffective promotion• Incorrectly priced too high or too low

Why Focus On Failure ? • To provide an advice ‘not to do’ by

drawing on some of the largest branding blunders of all time.

• While these branding ‘horror stories’ may suggest that failure is inevitable, their example has helped to identify the key danger areas.

BENEFIT

• Studying the history of product failures may generate some insight into the reason for those failures and create a list of factors that may increase the opportunity for success.

• You learn more from failure than you can from success

Why brand fails ? • A long, long time ago in a galaxy far away, products

were responsible for the fate of a company. When a company noticed that its sales were flagging, it would come to one conclusion: its product was starting to fail. Now things have changed.

• Companies don’t blame the product, they blame the brand. It isn’t the physical item sitting on the shop shelf at fault, but rather what that item represents, what it conjures up in the buyer’s mind.

• This shift in thinking, from product-blame to brand-blame, is therefore related to the way buyer behaviour has changed.

• Branding is simply a more efficient way to sell things.’

• Although this is true, this new focus means that perfectly good products can fail as a result of bad branding.

• So while branding raises the rewards, it also heightens the risks

• Something happens to break the bond between the customer and the brand

• This is not always the fault of the company, as some things really are beyond their immediate control (global recession, technological advances, international disasters etc).

• This altered view is a result of one of the following seven deadly sins of branding

SEVEN DEADLY SIGNS OF BRANDING

• BRAND AMNESIA• BRAND EGO• BRAND MEGALOMANIA• BRAND DECEPTION• BRAND FATIGUE• BRAND PARANOIA• BRAND IRRELEVANCE

BRAND AMNESIA

• For old brands, as for old people, memory becomes an increasing issue.

• Forgets what it actually brand stands for…?• Long standing brand want to replace with

new radical identity, Coca-cola tries to replace with new coke ,results are disastrous

• When a business forgets its identity, disregards past learnings, and fails to learn new information … it has contracted BRAND AMNESIA.

Brand ego

• Sometimes over estimating their own importance, their own capability

BRAND MEGALOMANIA

• Brand ego leads to brand megalomania

• Brand want to take over the world by expanding into every product category

Brand deception

• Some brands see the whole marketing process as an act of cover up the reality of their product.

• In extreme cases, the trend towards brand fiction can lead to downright lies

Brand fatigue

• Some companies get bored with their own brands.

• You can see this happening to products which have been on the shelves for many years, collecting dust.

• When brand fatigue sets in creativity suffers, and so do sales.

Brand paranoia

• This is the opposite of brand ego and is most likely to occur when a brand faces increased competition.

• Typical symptoms include: a tendency to file lawsuits against rival companies, a willingness to reinvent the brand every six months, and a longing to imitate competitors

Brand irrelevance

• When a market radically evolves, the brands associated with it risk becoming irrelevant and obsolete.

• Brand managers must strive to maintain relevance by staying ahead of the category

TYPES OF FAILURE’S• Classic failures• Idea failures• Extension failures• PR failures• Culture failures• People failures• Rebranding failures• Internet and new technology failures• Tired brands

CLASSIC FAILURES

• New coke• The ford edsel• Sony beta max• Mac Donald's arch deluxe

IDEA FAILURES

• Pepsi: in pursuit of purity• The hot wheels computer• Maxwell House ready-to-drink

coffee

EXTENSION FAILURES

• Harley Davidson perfume: the sweet smell of failure

• Ponds tooth paste

PR FAILURES

• Perrier’s benzene contamination• Farley’s infant milk

CULTURE FAILURES

• Hallmark in France• Pepsi in Taiwan• Schweppes Tonic Water• Coors in Spain

PEOPLE FAILURES

• Enron

REBRANDING FAILURES

• Micro pro• British airways• Pay less drug store to rite aid

Internet and newtechnology failures

• Dell’s web pc• Intel pentium chip• IBM’S linux graffiti

TIRED BRANDS

• Pear’s soap• Yardley cosmetics

REFERENCES

• Brand failures by matt haig• Internet

THANK YOU