PowerPoint Presentation

Corporation BankPresented ByKunal Hui (18)Arun Janarthanan (19)Parth Sarthi Singh (54)Krishna Pratap Singh (156)

Founded in 1906 in Udupi, Karnataka Headquarters : Mangalore Listed on BSE and NSE Owned by the Govt of India Products : Loans, Credit Cards, Savings, Investment vehicles Number of Employees : 14000 Net Income : 3171 MillionOverview

Projects :To cater to SME and Agricultural segments

The bank maintains online banking for its retail and corporate customers through CorpNet

Personal Internet banking through this application

The bank has a wing called CorpKiran, an association of wives of senior executives for undertaking CSR activities.Overview

Operating Performance

The company reported revenue of US$3,171 million during the fiscal year 2013 (2013). The company's revenue grew at a CAGR of 21.20% during 2009 - 2013, with an annual growth of 16.73% over 2012. In 2013, the company recorded a net profit margin of 8.51% compared to a net profit margin of 10.45% in 2012. Financial Snapshot

SWOT

BPR lowers the cost significantly as compared to a new system development.

BPR improves the overall quality of services of the particular organization.

BPR is useful in beating the market competition and in attaining the maximum market share.

BPR is useful in obtaining dramatic industry growth rate Need of BPR in Bank

Enhance Operational process

Enhance Service quality delivery

Reduce operational time

Our Objective

Time to clear chequeTime to create draftsTime to update PassbookLoan Processing / Savings Account opening timeTime to deposit cash

Problems faced in Corporation Bank

Cheque Clearance Existing Process (As-IS)

Banks have networked their branches by implementing Core Banking Solutions (CBS). In CBS environment, cheques can be paid at any location obviating the need for their physical movement to the Drawee branch. The concept of Speed Clearing combines the advantages of MICR clearing with that of CBS. Cheques drawn on outstation CBS branches of a Drawee bank can be processed in the Local Clearing under the Speed Clearing arrangement if the Drawee bank has a branch presence at the local center. Cheque Clearance - Speed Clearing (To-Be)

Outstation cheque collection through collection basis takes around one to three weeks time depending on the drawee center. Under Speed Clearing, it would be realized within 48 hours. Further customers need not incur any service charge for collection of outstation cheques (value up to Rs. 1 lakh) in Speed Clearing which they may have to incur if such cheque is collected under collection basis. Even local cheques will be cleared in 1 2 days

Outward Clearing: 1. Ease in Implementation2. Reduction in processing costs and Operational Overheads3. Elimination of logistics attached with handling outstation instruments4. Improved Fund Management

How is Speed Clearing an improvement over collection basis?

Process of making demand drafts (As-Is)

Speeding demand draft process (To-Be)

E Draft

Pass Book Updating (As-Is)

Kiosk and QR code implementationPass Book Updating (To-Be)

New Loan account / Savings Account / ATM card application processing (As-Is)

3 Different counters, 3 different queue and 3 different processes

One Stop ShoppingNew Loan account / Savings Account / ATM card application processing (To-Be)

As Is

Customer fills in a application form. Customer waits in a queue.Customer gets a coupon.Customer again waits for his/her number.Again a new queue.Customer deposits his/her money.

Cash Deposit process transition through BPRTo - Be

Depositing money via Self-service kiosk.

Advantages No need to line up twiceNo need for unnecessary waitingPassbook update at the same time.

Before and After BPR implementation Projected Time Saved calculation

Problems of BPR implementation in Banking