bpo future forward: 8 strategies to successfully meet staffing challenges

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1. SOURCE CREATIVELY 2. LEVERAGE YOUR WORKFORCE SMARTLY 4. ENCOURAGE EMPLOYEES TO BECOME AMBASSADORS Use the power of internet to spruce up your recruiting process. Internet-based recruitment helps reduce costs, facilitate networking, coaching, and maintain constant dialogue while reaching out to local talent 3. UTILIZE SOCIAL MEDIA 6. LEVERAGE TECHNOLOGY TO MANAGE COSTS 5. CREATE A GREAT CANDIDATE EXPERIENCE Encourage employees to champion the organization. Positive and encouraging feedback by a current employee is a powerful mechanism of advertising and attracting future talent Focus on internal promotions and on providing growth opportunities for existing employees to leverage investment made in the workforce. This will help in retaining high performing employees Build your branding strategy around social media to reach the right audiences. In addition to job postings on social channels, ensure you showcase your company culture as well Use technology such as video interviewing to keep recruitment costs under check while providing a great candidate experience Ensure that the candidate has a pleasant application process. This can influence an applicant’s decision to accept or reject an offer 7. ENGAGE THE CANDIDATE POST HIRE Go the extra mile by following up with candidates after the offer letter has been provided; guide them through all processes, from pre-joining formalities to on-boarding Talent acquisition has evolved into a more holistic process than before. It has touch points across planning, budgeting, employer branding, staffing, on-boarding and market intelligence, where staffing becomes the core function. This also means that there are more stakeholders involved now and there is a potential for greater financial impact. We list 8 approaches that can make your talent acquisition process more effective. 8 approaches to successfully meet staffing challenges 8. ADOPT RECRUITMENT PROCESS OUTSOURCING Consider adopting the lifecycle RPO model, which is gaining credence as it not only helps control costs but also helps in harmonizing and centralizing recruitment processes, thereby providing effective returns to business THE HUMAN RESOURCE OUTSOURCING ( HRO ) SERIES Network with industry leaders at infosysbpo.com/community infosysbpo.com/hroutsourcing Follow us @infosys_bpo #HRoutsourcing

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Page 1: BPO Future Forward: 8 Strategies to Successfully Meet Staffing Challenges

1. SOURCE CREATIVELY 2. LEVERAGE YOUR WORKFORCE SMARTLY

4. ENCOURAGE EMPLOYEES TO BECOME AMBASSADORS

Use the power of internet to spruce up your recruiting process. Internet-based

recruitment helps reduce costs, facilitate networking, coaching, and

maintain constant dialogue while reaching out to local talent

3. UTILIZE SOCIAL MEDIA

6. LEVERAGE TECHNOLOGY TOMANAGE COSTS

5. CREATE A GREATCANDIDATE EXPERIENCE

Encourage employees to champion the organization. Positive and

encouraging feedback by a current employee is a powerful mechanism

of advertising and attracting future talent

Focus on internal promotions and on providing growth opportunities for

existing employees to leverage investment made in the workforce.

This will help in retaining high performing employees

Build your branding strategy around social media to reach the right

audiences. In addition to job postings on social channels, ensure you

showcase your company cultureas well

Use technology such as video interviewing to keep recruitment costs

under check while providing a great candidate experience

Ensure that the candidate has a pleasant application process. This can

influence an applicant’s decision to accept or reject an offer

7. ENGAGE THE CANDIDATEPOST HIRE

Go the extra mile by following up with candidates after the offer letter has

been provided; guide them through all processes, from pre-joining formalities

to on-boarding

Talent acquisition has evolved into a more holistic process than before. It has touch points across planning, budgeting, employer branding, staffing, on-boarding and market intelligence, where staffing becomes the

core function. This also means that there are more stakeholders involved now and there is a potential for greater financial impact. We list 8 approaches that can make your talent acquisition process more effective.

8 approaches to successfully meet staffing challenges

8. ADOPT RECRUITMENTPROCESS OUTSOURCING

Consider adopting the lifecycle RPO model, which is gaining credence as it not only helps control costs but also

helps in harmonizing and centralizing recruitment processes, thereby

providing effective returns to business

THE HUMAN RESOURCE OUTSOURCING(HRO) SERIES

Network with industry leaders at infosysbpo.com/community

infosysbpo.com/hroutsourcing

Follow us @infosys_bpo

#HRoutsourcing