1. EVANGELISTS 2. TECHNOLOGY KEEPERS 3. VENDOR MANAGERS

6. GENERALISTS4. POLICY KEEPERS5. SERVICES DELIVERY

It is touted that in five years or less, the traditional pyramidal HR model will undergo a vast transformation. In both old and new-gen enterprises, the HR pyramid will become narrow at the bottom (transaction layer) and have significant middle (governance) and top (strategic) layers – paving the way for a new future state HRO

operating model. So, what do the new roles look like in this model? Here are 6 could well be the new face of HRO.

To operate across verticals and influence working-level changes in

policy making and adherence

To drive better work culture, workforce alignment, and

spearhead change

To govern the tactical nature of the business and aid in change

management

To understand and guide organizational effectiveness;

helping derive business value

To ensure the running of the tech services backbone and bring

perspectives on transitions and pricing

To bring in interfaces, middleware, and data management techniques

across legacy and cloud systems

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THE HUMAN RESOURCE OUTSOURCING(HRO) SERIES

6 roles that will define the future-stateHRO model

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