BPM100 Business Process Management with SAP NetWeaver CE: Overview and Outlook

Wolfgang Hilpert, SVP, SAP NetWeaver

BPEM, SAP AGThomas Volmering, Director, SAP NetWeaver

BPM PM, SAP AG

September, 9th

2008September, 11th

2008

SAP 2008 / SAP TechEd 08 / Page 2

Disclaimer

This presentation outlines our general product direction and should not be relied on in making a purchase decision. This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to develop or release any functionality mentioned in this presentation. This presentation and SAP's strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent.

SAP 2007 / Page 3

1. Why should you care about SAP Netweaver Business Process Management?

2.Bus

iness Process Management unveiled2.1

SAP NetWeaver

BPM

2.2

SAP NetWeaver

BRM2.3

Demo

3.Roadmap and Summary3.1

Roadmap

3.2

Conclusion

Agenda

What is SAP NetWeaver Business Process Management (BPM)?

NEXT GENERATION BUSINESS PROCESS MANAGEMENT Support a model-driven approach to managing

business processes throughout their lifecycle Enable rich collaboration between business and IT Provide a state-of-the-art user experience for

business process participants

Goals

VALUE PROPOSITION Define a common business process layer for describing and

observing business processes Provide the BPM suite of choice for SAP customers Extend the reach of BPM technology to enable completely new

scenarios like collaborative process interaction

Value add

SAP 2008 / Page 4

Manage Enterprise Business Processes Step 1: Application

Core

Processes

SAP 2008 / Page 5

Application Core Processes

1 Define & Standardize core business processes Leverage packaged Business Applications Adopt service-enabled industry-specific best practices

SRM SCM ERPPLMCRM Non-SAP

SAP 2008 / Page 6

Integrate

Compose

2 Compose new innovative business process extensions Integrate and extend core business processes Services enablement - provisioning and consumption

SAP Business Suite

SRM SCM ERPPLMCRM

Manage Enterprise Business Processes Step 2: Composite

Business Processes

Non SAP

SAP NetWeaver Business Process Management Embedded in SAP NetWeaver

Composition Environment

Comprehensive process management

Unifying human and system automation processing steps

Business Process is more than just service orchestration

Composition of event-driven processes

Seamless combination of service, event and human task

Enterprise services consumption

Tightly integrated with native Business Rules Management

Benefits of an integrated composition environment

Model-driven development

Integrated toolset

Out-of-the-box ESR integration

Lifecycle management

Process Server

ProcessComposer

ProcessDesk

ProcessDesk

SAP NetWeaver Business Process Management

SAP 2008 / Page 7

Key Process Meta Model Concepts

Process Process ContextContext

RulesRules

WorkflowWorkflow& Task& Task

Create ClaimCreate Claim

Analyze Analyze Budget Budget ImpactImpact

Analyze Analyze Resource Resource

ImpactImpact

WorkflowWorkflow& Task& Task

Create ClaimCreate Claim

Analyze Analyze Budget Budget ImpactImpact

Analyze Analyze Resource Resource

ImpactImpact

UIUIUIUI

DataData

EventEventOut Out of of

stockstock

ProductProduct

15 min15 min

RepleReple--nishnish--mentmentorderorder

Out Out of of

stockstock

ProductProduct

15 min15 min

RepleReple--nishnish--mentmentorderorder

RolesRoles

Business Process Management for Composite Business Processes

Process Server

ProcessComposer

ProcessDesk

ProcessDesk

Rules Engine

RulesComposer

ProcessDeskRules

Management

Characteristics Graphical modeler based on BPMN

Eclipse-based

Support key process concepts (workflow, event, task, context, roles, UI) throughout their lifecycle

Combine human interaction and system integration in one model

Direct path from business view to process execution

Nothing lost in translation

Dynamic role-based views

Single active model

Flexible execution

Business Rules Management

Embedded rules in process to drive process agility

SAP 2008 / Page 10

SAP NW BRM & SAP NW BPM Integration Overview

Rules in BPM Some Use cases

Complex rule based decisions (Pricing, Credit Decisions etc.)

Responsibility determination ( Rule based Task Assignment)

Recognition of business events Routing rules (Receiver Determination) Parameter thresholds & tolerance (constraint rules)

Many Ways to Model Rules

Model with Rules Composer & use as a rules service Model in the context of a business process

And, Many Ways to Integrate

Rules services through an automated activity Use rules as mapping transforms Use rules through EJB functions Use rules from human-task user interfaces Use rules as gateway conditions

Rules Engine

RulesComposer

ProcessDeskRules

Management

SAP 2008 / SAP TechEd 08 / Page 12

DEMO

Personas Across the Enterprise

Business

IT

Design collaboration vertical

layers of abstraction

horizontal

multi-design user support

threaded model discussions

model differencing

Business Process Experts (BPX)

Business/IT waterline

Business User

Executive

Business Manager

Info Architect (IA)

Application Architect

IT Admin Application Consultant

IT Services Developer

IT Developer

Hard Core

Business Expert

Business Analyst (BA)

Process Architect (PA)

Multiple Views on Business Processes

LoB

Manager

Process Architect

Business Analyst

Major phases

KPI Dashboards

Analytics

plus

Task sequences

Parallelism

plus

Task & Business Event

Business rules

Business entities

plus

Task & event details

Business rule details

Business object details

Exception handling

Executive

Business drives processes management

Business affects process change within IT sandbox

Design collaboration improves process quality and design productivity

Discoverability from IT to business

Structured requirements from business to IT

Design on several level of abstraction driving towards executable models

Business drives processes management

Business affects process change within IT sandbox

Design collaboration improves process quality and design productivity

Discoverability from IT to business

Structured requirements from business to IT

Design on several level of abstraction driving towards executable models

SAP 2008 / Page 14

Evolution towards a Common Process Layer

SAP 2007 / Page 15

Design Collaboration COMMON PROCESS LAYER

Common Process Layer Comprehensive Business Process Management across core and extensions Design time for all process layers Extending application core processes One model, different views for different personas Common monitoring, lifecycle management and process performance management

KPI Monitoring

Conceptual Model

Specification Model

Execution Model

Executive

Architect

Analyst

LoB

Extension Points

Composition

Integration

SAP Business Apps

wScreenshot: Business Analyst view

SAP 2008 / SAP TechEd 08 / Page 16

Customer Adoption of CE 7.1.1 in BetaThe Design Partner Council Customers

Mission: Deeply engage in long-term relationship with a small number of key stakeholders (depth over breadth)Validate goals, concepts and technology throughout entire software life-

cycleCollect detailed scenarios as input into the development processLearn and be inspired by organizations willing to invest time and effort in the

SAP NetWeaver

BPM vision

Member value proposition: Close relationship with the development and Product Management team that results in:

Influencing SAPs

roadmap

Influencing SAP NetWeaver

BPMs

feature investment

Technical support from the product teamOpportunity to meet and learn from other participantsParticipation in related programs such as early adopter pilot, beta etc.

GALAXY Design Partner Council Mission Statement

React flexibly to local business needs - support localization of global SAP Business Suite roll out for Coke bottlers

Easy implementation of rules in business processes -

change business rules fast and flexibly and even without coding

Germanys Coca-Cola bottler Considers SAP NetWeaver BPM to support future BPM vision

Faster process innovation cycle implement innovate new business processes on top of SAP Business Suite

We expect that SAP NetWeaver BPM will help to significantly reduce the time to implement new and change existing business processes.

Alexander Grobe Manager Innovation and

Enterprise Architecture

Selected scenario: Requesting, procuring, and paying of external service staff for promotional activities (~2.500 requests in Germany per year)

Criteria for selected scenario: Cross functional process executed inindividual sales centers

Shortcomings of current situation: Time-consuming and inefficient excel and email-based process

Benefit of new process: Improved process efficiency by using clearly defined process flows while leveraging SAP standard components.

Example: Promotion Crew Request Process implemented by CCE during SAP NetWeaver BPM pilot program

We plan to embed the SAP NetWeaver BPM approach into the localization process of Coke One* in Germany.

*Coke One is the global BPM and SAP template of The Coca-Cola System.

Dr. Leo Schmidt Program Manager

Coke One Implementation

Summary

SAP NetWeaver Business Process Management (BPM)SAP NetWeaver Business Rules Management (BRM)

Executable rule based business process model Immediate execution speeds time to value Business rules management embedded Built-in efficiencies via Enterprise Services Repository Available with SAP NetWeaver Composition Environment

Extending application core business processes SAP / Non-SAP Web Service connectivity

Evolution towards a common process layer

SAP 2008 / Page 21

Process Extensions

SAP 2008 / SAP TechEd 08 / Page 22

What do I do now?

Related Workshops/Lectures at SAP TechEd 2008BPM160

Building Your Own Composite Business Processes From Scratch With

SAP NetWeaver

BPMBPM200 -

End-to-End BPM: A Hitchhiker's Guide to the Next LevelBPM262 -

How to Use Business Rules With Business Process ManagementBPM360 -

Modeling a Business Process Using SAP NetWeaver

BPM and SAP NetWeaver

CE 7.1.1 EHP1BPM260 -

The ABC's of Modeling and Using Business Rules in SAP NetWeaver

CEBPM262 -

How to Use Business Rules With Business Process Management

SAP Public Web:SAP Developer Network (SDN): Business Process Management (BPM)https://www.sdn.sap.com/irj/sdn/nw-bpmBusiness Rules Management (BRM)https://www.sdn.sap.com/irj/sdn/nw-rules-management

Business Process Expert (BPX) Community: www.bpx.sap.com

Thank You!

SAP 2008 / SAP TechEd 08 / Page 23

Beta Program

Ramping up from early influencers to broader adoption

Beta 2.0 available as of August 2008

Fast track to ramp up program planned as of December 2008

Get Your Trial Version on SDN!

Available for pre-order! www.sap-press.com

Available for pre-order! www.sap-press.com

SAP 2008 / SAP TechEd 08 / Page 24

SDN Subscriptions offers developers and consultants like you, an annual license to the complete SAP NetWeaver platform software, related services, and educational content, to keep you at the top of your profession.

SDN Software Subscriptions: (currently available in U.S. and Germany) A one year low cost, development, test, and commercialization

license to the complete SAP NetWeaver software platform Automatic notification for patches and updates Continuous learning presentations and demos to build

expertise in each of the SAP NetWeaver platform components A personal SAP namespace

SAP NetWeaver Content Subscription: (available globally) An online library of continuous learning content to help build skills. Starter Kit

Building Your Business with SDN Subscriptions

To learn more or to get your own SDN Subscription, visit us at the Community Clubhouse or at www.sdn.sap.com/irj/sdn/subscriptions

SAP 2008 / SAP TechEd 08 / Page 25

Fuel your Career with SAP Certification

What the industry is saying

Teams with certified architects and developers deliver projects on specification, on time, and on budget more often than other teams.2008 IDC Certification Analysis

82% of hiring managers use certification as a hiring criteria.2008 SAP Client Survey

SAP Certified Application Professional status is proof of quality, and thats what matters most to customers.*Conny

Dahlgren, SAP Certified Professional

Take advantage of the enhanced, expanded and multi tier certifications from SAP today!

SAP 2008 / SAP TechEd 08 / Page 26

Thank you!

SAP 2008 / SAP TechEd 08 / Page 27

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Agile Business Processes Key Dimensions

Procedure

Practice

Semi-predefined

Structure

Structure

H2H

S2H/

H2S

S2S

Scena

rio

Scena

rio

IT

Business

D

r

i

v

e

r

D

r

i

v

e

rLeading Edge Business Processes need full coverage of

key dimensions

Manageable set of key concepts Multi-level model & graphical notation Process design as a process Adaptive business process optimization

BPM100Business Process Management with SAP NetWeaver CE:Overview and OutlookDisclaimerAgendaWhat is SAP NetWeaver Business Process Management (BPM)?Manage Enterprise Business ProcessesStep 1: Application Core ProcessesManage Enterprise Business ProcessesStep 2: Composite Business ProcessesSAP NetWeaver Business Process Management Embedded in SAP NetWeaver Composition Environment Key Process Meta Model ConceptsBusiness Process Management forComposite Business ProcessesSAP NW BRM & SAP NW BPM Integration OverviewSlide Number 12Personas Across the EnterpriseMultiple Views on Business ProcessesEvolution towards a Common Process LayerSlide Number 16Slide Number 17Slide Number 18Germanys Coca-Cola bottler Considers SAP NetWeaver BPM to support future BPM visionExample: Promotion Crew RequestProcess implemented by CCE during SAP NetWeaver BPM pilot programSummary What do I do now?Thank You!Building Your Business with SDN SubscriptionsFuel your Career with SAP CertificationSlide Number 26FeedbackAgile Business Processes Key Dimensions