Bonnie M. Smith2 Hawthorne CircleSomersworth, NH 03878Phone:Home: 603-841-5932Cell: 207-423-6428___________________________________________________________

Zales The Diamond Store : Position : Store Manager :Duties : Training, engaged learning, evaluations, hiring, developing the team through a vast variety of learning. Coaching in the moment, using the self discovery methods. Payroll, making all store goals, having a plan to achieve those goals, inventory control, constantly marketing, recruiting, reading my KPI reports everyday to achieve my goals and see where we need improvement planning on how to develop and lead the team to be successful . Networking working with all the resources to continue to get foot prints into the store : by Clientele, Clean and inspect jewelry to drive my repair business to top levels of the company. While reaching a high standard of Customer Service to make sure every Guest is highly satisfied to earn repeat business and protecting the Brand . I pride myself on being organized, and team development is key to a successful business and owning that business and thriving on running it smoothly while creating a positive work environment.

GM Pollack & Son’s9/01/2007 - 8/14/2010Maine Mall 1200 Roosevelt Trail Road Windham, Maine 04192Title : Store Manager:

Duties Include: Training, Hiring, Stocking Store, Payroll, Reading Reports to achieve more business. Achieving the Store Goals, and teaching the Team to be Goal

driven . Importance of Credit, Diamond Training, Gem Stone Training. Customer Service. Organized and running Special Events. _____________________________________________________________

Livensky’s Clothing Store:12/01/2005 - 8/30/2007942 Roosevelt Trail RoadWindham, Maine 04192

Duties Included: Key Holder ; Front End Assistant to Store Manger : Duties :Restocking, Floor sets, Customer Service, Pricing, Sale, keeping store organized and clean. _____________________________________________________________

Elegant Dream A Salon & Tanning Salon Saco Island Main Street Saco, Maine 040729/01/ 1990 - 09/01/2005Owner Operator :

Duties : Hiring, Firing, Payroll, Restocking, Training, Customer Service, Paying all Company Bills, Ordering from Vendors, Advertising, Networking. While constantly achieving new Goals by Education and becoming an Educator in my Field. _____________________________________________________________

Education :

Perrier’s School of Beauty ; Graduated with 4.0 Average State Board Certified

Dale Carnage Sales Course :

Graduated with 3.5 Grade Average Certified in Sales Dune Right Sales Course Graduated with 4.0 Grade AverageCertified in Sales.

Diamond Council of America DCA Certified in Diamonds DCA Certified in Gem Stones Grade Average is 96%

Hudson High SchoolHudson MassachusettsGraduated with Diploma _____________________________________________________________

References : Professional :

Victoria Lowell District Manager Things Remembered 603- 502-1270Sophia Delardo District Manager GM Pollack & Son ‘s 603- 609-8550Sandra Emery Supervisor Bank of America 978- 360-5140Sandi Griffam Store Manager Zales of Manchester 603-557-7573

Personal References :

Linda Robataile 207-289-5157

Cindy Paul 207-967-5593_____________________________________________________________

Hobbies : Boating, Swimming, Working out at Planet Fitness, Reading, spending time with Family.