Federally Insured by NCUA.

2014

MissionArgent Credit Union is dedicated to being our members’ trusted financial partner for life by offering quality products and services. We are committed to the well-being of our community by supporting local charitable and social causes.

Board of DirectorsGary D. Miller, Chairman

Stephen R. Adkins, 1st Vice ChairmanDavid D. Huff, 2nd Vice Chairman

Maurice O. Beck, Jr., TreasurerF.B. (Tom) Thompson, Secretary

Mehdi AfshariFred E. Davis, Jr.

Antonio H. HarrisRonald M. Tatum

Associate Director Supervisory Committee Gary W. Fritz Deborah A. Bingham, Chairman Pamela J. Johnson Anna G. KnightJoan D. Shifflett Ida R. Nicholas Navin T. Tejani

ManagementRose E. Baggerly, President/CEO

Ricky E. McCormick, VP Finance/CFOLucy C. Soles, VP Information Systems

Kimberly M. Davis, VP Member Services & OperationsNorman D. Rhodes, VP Loan Administation

Richard M. Crocker, Jr, VP Marketing & Employee Services

2016Annual Report

Chairman’s Message for 2017

I would like to welcome all of you to the 61th annual meeting of the Argent Federal Credit Union. With assets over $230 million and a busy loan department, I am encouraged that the credit union will continue to grow. This past year saw the start of an important project to aid in that growth. The replacement of our core computer system is almost complete and I look forward to its startup.

Argent continues to make its presence known in the Metro Richmond area by TV and radio advertising, participation in large community events, volunteering time and donating to charities like the Salvation Army’s Angel Tree Program as well as presenting two scholarships to deserving university freshmen.

I would like to thank the members of the credit union, the staff and management team, and my fellow volunteers for their continued support and effort to make Argent a better place to serve our members. I would especially like to thank Tom Thompson and Maurice Beck Jr. for their many years of service on the board of directors.

Gary MillerChairman of the Board

Argent Supervisory Committee 2016 Report

Audits and Examinations

The Credit Union was examined by the National Credit Union Administration for the 12 month period ending 06/30/2016. We received great feedback on policies and operational procedures. No corrective actions were requested from the NCUA examiners. The credit union continues to be well capitalized.

The committee engaged PB Mares to perform a balance sheet audit for the year 2016. Although the complete report has not been issued to the committee for 2016, it’s fully expected that we will receive an unqualified audit report. The 2015 report, which had not been received by the 2016 annual meeting, was issued with an unqualified opinion.

The committee performed 39 audits on selected operations in 2016 and plan to be as active on behalf of the Credit Union in 2017.

Chairman’s Notes

Volunteer members of the Supervisory Committee for 2016 were Ida Nicholas, Debbie Bingham, Anna Knight, Navin Tejani, and James Chappell (partial year). We attended conferences to stay abreast of regulations and compliance procedures, met quarterly to plan and review audits and follow-up on any findings and reported to the board monthly. Lastly, we will continue to look after members’ money as if it were our own.

Debbie BinghamChairman of the Supervisory Committee

What’s New

Our major System Upgrade project is complete. We are now in the position to offer you the very best products, innovative services and future technological enhancements. Below are a few things that are new:

Mobile BankingWe’ve rolled out a new mobile banking platform, which includes new mobile apps for the Apple and Android operating systems. To download our new apps, simply search for Argent Credit Union in the Apple App Store or in Google Play.

Argent@Home (Online Banking)We have updated Argent@Home Online Banking system. Some of our new features include: setting email or text alerts about low balances, a weekly reminder of your balance, an on screen calculator, you can “text bank”, and there is a new intuitive loan application. If you’re not enrolled yet, you can easily self-enroll.

Pay@Home (Online Bill Pay)As part of our new online and mobile banking platforms, we have upgraded our bill pay service. All current billing informa-tion has been transitioned.

e-StatementsIf you’re already a user, you simply need to re-consentto receiving electronic delivery of your account information.

TransAct (Telephone Banking)Now, you can get information for all accounts you are joint on. It’s easy and simple to use. If you’re not enrolled in this service, you can also just self-enroll.