Thank you for allowing us to communicate with you. We sincerely request you to fill in the important information in this questionnaire. Please answer the questions as honest as possible. Truthful responses would provide strong bases in improving our services. We assure you that all responses will be held strictly confidential.

We appreciate your time and generosity.- LightRailTransit

1.0 Personal DetailsPlease circle one (1) answer that applies to you for each question.

a) What is your gender?

Male Female

b) What is your age group?

0-18 19-24 25-30 31-45 46-55 55+

c) What is your annual income?

< £10k 10k-20k 20k-30k 30k-40k 40k-50k 60k+

d) What is your family status?

Single Married Divorced Widow

2.0 General Questions

a) What mode of transport do you currently use most?

LRT Bus Car Walk Other: _________ (please state)

b) At which time of the day do you commute most?

6am-12noon 12noon-4:30pm 4:30pm-9pm after 9pm

c) Which part of the city to do reside in?

North East South West

d) How long does it take you to travel to the closet LRT station?

<5min 5-10min 10-15min 15-20min +20min

e) Which day of the week do you commute most? (Choose multiple answers if applies)

Mon Tue Wed Thur Fri Sat Sun

Strongly Disagree

Disagree Neutral AgreeStrongly Agree

The LRT System is within walking distance from your home

You are satisfied with the frequency of service during peak commuting times

You are satisfied with the frequency of service during off peak times

You are satisfied with the frequency of service during the weekend

The time of the last train should be extended later

It is time to update the LRT system with more modern trains

The LRT System is more efficient than other public transport

f) Prioritise the following from 1 to 3 with 1 being the most important:

[ ] To better serve outlying areas

[ ] To run more trains

[ ] To update the system with modern trains