#blur hangout3 - things to consider when selecting a service provider
TRANSCRIPT
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Consider this when selecting a Service Provider#blurHangout26 June 2014
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Getting Started
● Communication is key: The more you give,
the more you get.
● Your customers associate poor quality with
you, not your suppliers.
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Their Business
● Team:
○ presentation○ personal vibe
● Culture Compatibility & Your business
● Business Endurance - in it for the long run?
● Additional Coverage required eg. appropriate licensing
● Infrastructure & Technology if necessary
● True proven track record
● Does their experience contribute to your needs
● After-sales Support
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Their Proposal● Creative Concept:
○ WOW factor○ Originality○ On Brief○ Tailored to your needs only
● Creative Practical: ○ Implementation○ Measurable○ Fair pricing - with breakdowns per section○ Timeline - with breakdowns per section
● Their approach to your project: ○ Detail○ Mock-ups○ Mood boards
● On trend: Evolving along with the Industry
● Intuitive usability of the proposed solution.
Meet the brief?
Immediate Practicality Instant
Instinct Relevance Language
On Brief Team Support
What then?
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Make sure you...
● Know what you’re looking for.
● Communicate: Ask questions!
● Identify project champions
○ your organisation○ service provider
● Ask for references
● Periodically review the performance of your providers if the
project is ongoing.
● Ensure you understand any terms and agreements
● Capture your thoughts, ideas & concerns about your potential
suppliers
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