blockchain in insurance · 1. investigation and evaluation of blockchain technology and its ability...

17
Blockchain in Insurance: One Company’s Journey Mike Fields RED Labs Executive Lead State Farm® Insurance

Upload: others

Post on 22-May-2020

9 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Blockchain in Insurance · 1. Investigation and evaluation of blockchain technology and its ability to function as a viable technical solution for large enterprises. 2. Creation of

Blockchain in Insurance:One Company’s Journey

Mike FieldsRED Labs Executive Lead

State Farm® Insurance

Page 2: Blockchain in Insurance · 1. Investigation and evaluation of blockchain technology and its ability to function as a viable technical solution for large enterprises. 2. Creation of

Agenda

1. Labs @ State Farm

2. Blockchain Journey

3. Product Overview

4. Questions

Page 3: Blockchain in Insurance · 1. Investigation and evaluation of blockchain technology and its ability to function as a viable technical solution for large enterprises. 2. Creation of

BlockchainVirtual Reality

Augmented/Mixed Reality Senior Living

AI Voice Enabled Chatbot

Aerial Data InsightsResidential

Labs @ State Farm

Page 4: Blockchain in Insurance · 1. Investigation and evaluation of blockchain technology and its ability to function as a viable technical solution for large enterprises. 2. Creation of

Blockchain Journey

Page 5: Blockchain in Insurance · 1. Investigation and evaluation of blockchain technology and its ability to function as a viable technical solution for large enterprises. 2. Creation of

Objectives

1. Investigation and evaluation of blockchain technology and its

ability to function as a viable technical solution for large enterprises.

2. Creation of a production blockchain solution capable of being

extended beyond the co-founders to other members of the industry.

3. Increased understanding of the business and legal intricacies

of establishing a blockchain network between organizations.

Page 6: Blockchain in Insurance · 1. Investigation and evaluation of blockchain technology and its ability to function as a viable technical solution for large enterprises. 2. Creation of

Initial Exploration

Identified 25+

Use Cases

Evaluated Blockchain

Platforms

Prototyped Multiple

Use Cases

Page 7: Blockchain in Insurance · 1. Investigation and evaluation of blockchain technology and its ability to function as a viable technical solution for large enterprises. 2. Creation of

7

Efficiency Automation Capital

Why Subrogation?

Page 8: Blockchain in Insurance · 1. Investigation and evaluation of blockchain technology and its ability to function as a viable technical solution for large enterprises. 2. Creation of

8

Trust Transparency Immutability

Why Blockchain?

Page 9: Blockchain in Insurance · 1. Investigation and evaluation of blockchain technology and its ability to function as a viable technical solution for large enterprises. 2. Creation of

Co-Development

Co-Built with

Another Insurance

Company

Co-Delivered a

Prototype in Q4 2018Developed on Phased

Implementation

Approach

Page 10: Blockchain in Insurance · 1. Investigation and evaluation of blockchain technology and its ability to function as a viable technical solution for large enterprises. 2. Creation of

Phased Implementation

Page 11: Blockchain in Insurance · 1. Investigation and evaluation of blockchain technology and its ability to function as a viable technical solution for large enterprises. 2. Creation of

MVP Shadow Testing

Completed System

& User TestingInitiated Code Audits Identified Impactful

Learnings

Page 12: Blockchain in Insurance · 1. Investigation and evaluation of blockchain technology and its ability to function as a viable technical solution for large enterprises. 2. Creation of

Product Overview

Page 13: Blockchain in Insurance · 1. Investigation and evaluation of blockchain technology and its ability to function as a viable technical solution for large enterprises. 2. Creation of

13

Subrogation Net Settlement

Insurer A

Blockchain

Insurer B

Ingest Subro.Data

Ingest Subro.Data

Match & Store

Demand Hashes

Create Net Settlement

Manifest

Create Net Settlement

Manifest

Match & Store Net

Settlement Hashes

Trigger Net Settlement

Payment(Payor)

Verify Net Settlement

Payment(Payee)

Page 14: Blockchain in Insurance · 1. Investigation and evaluation of blockchain technology and its ability to function as a viable technical solution for large enterprises. 2. Creation of

User Interface

Page 15: Blockchain in Insurance · 1. Investigation and evaluation of blockchain technology and its ability to function as a viable technical solution for large enterprises. 2. Creation of

ANNOUNCEMENT!

Page 16: Blockchain in Insurance · 1. Investigation and evaluation of blockchain technology and its ability to function as a viable technical solution for large enterprises. 2. Creation of
Page 17: Blockchain in Insurance · 1. Investigation and evaluation of blockchain technology and its ability to function as a viable technical solution for large enterprises. 2. Creation of

Questions?