blended learning: finding the right mix work expectations profile explores the “psychological...
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Blended Learning: Finding the Right Mix
Work Expectations ProfileWork Expectations Profile Explores the “psychological contract” of
needs and expectations between employees and employers
Blended Learning: Finding the Right Mix
Work Expectations ProfileWork Expectations Profile
Provides a framework to help employees and managers understand and discuss these needs and expectations
Explores the “psychological contract” of need and expectations between employees and employers
Blended Learning: Finding the Right Mix
Basic InsightsBasic Insights Personal Insight into Work Attitudes and
Preferences
Blended Learning: Finding the Right Mix
Basic InsightsBasic Insights
Understanding of Current Work Satisfaction
Personal Insight into Work Attitudes and Preferences
Blended Learning: Finding the Right Mix
Basic InsightsBasic Insights
Managers and Supervisors Understand the Expectations of their Employees
Understanding of Current Work Satisfaction
Personal Insight into Work Attitudes and Preferences
Blended Learning: Finding the Right Mix
Basic InsightsBasic Insights
A Common Language to Understand and Discuss Work Expectations
Managers and Supervisors Understand the Expectations of their Employees
Understanding of Current Work Satisfaction
Personal Insight into Work Attitudes and Preferences
Blended Learning: Finding the Right Mix
Basic InsightsBasic Insights
Address Unmet Work Expectations
A Common Language to Understand and Discuss Work Expectations
Managers and Supervisors Understand the Expectations of their Employees
Understanding of Current Work Satisfaction
Personal Insight into Work Attitudes and Preferences
Blended Learning: Finding the Right Mix
Work Expectations ProfileWork Expectations Profile
Additional response section measures extent to which expectations are met
Gap Analysis gives participants an at-a-glance understanding of where to focus development efforts
Group Report provides valuable information for group members, facilitators, and organizations
What’s New in the Work Expectations Profile on EPIC?
Blended Learning: Finding the Right Mix
Work Expectations ProfileWork Expectations ProfileModel
The profile measures 10 areas of work expectations along with the degree to which each of these expectations is met
Autonomy
Balance
Career Growth
Diversity
Environment
Expression
Recognition
Stability
Structure
Teamwork
Blended Learning: Finding the Right Mix
Work ExpectationsWork Expectations
AutonomyNeeds Authority to make decisions Input on personal and
organizational goals Opportunity to improve skills
Goals Independence Personal development New accomplishments Impact on workplace
Blended Learning: Finding the Right Mix
Work ExpectationsWork Expectations
BalanceNeeds Colleagues’ understanding of
personal/professional commitments
Ability to pursue goals at work and at home
Goals Work-life balance Support from colleagues
and supervisors
Blended Learning: Finding the Right Mix
Work ExpectationsWork Expectations
Career GrowthNeeds Opportunities to develop skills Tangible achievements Strategic plan for career
advancement
Goals Increased status and authority Opportunities for leadership Progress toward career
objectives
Blended Learning: Finding the Right Mix
Work ExpectationsWork Expectations
Diversity
Needs Organizational commitment
to diversity Co-workers with a variety of
perspectives and backgrounds
Consideration of everyone’s ideas
Goals Respectful debate about
differences Supportive environment
Blended Learning: Finding the Right Mix
Work ExpectationsWork Expectations
EnvironmentNeeds Physical and social comfort at
work Friendly co-workers Personalized workspace Easy access to equipment
and resources
Goals Respect and support from
colleagues Enjoyable work environment Personal well-being
Blended Learning: Finding the Right Mix
Work ExpectationsWork Expectations
ExpressionNeeds Opportunities to be creative Freedom to express ideas,
opinions, and feelings Connection between work and
personal beliefs
Goals Workplace that supports new
ideas Work that reflects personal
identity Authenticity
Blended Learning: Finding the Right Mix
Work ExpectationsWork Expectations
RecognitionNeeds Acknowledgement and praise Understanding of personal
contribution to organization Opportunities for
accomplishment
Goals Appreciation from colleagues Valuable work assignments Increased status
Blended Learning: Finding the Right Mix
Work ExpectationsWork Expectations
StabilityNeeds Consistent policies and
procedures Clear performance standards Strategic plan Support through transitions
and change
Goals Job security Trusting relationship with
supervisor Unchanged work environment
Blended Learning: Finding the Right Mix
Work ExpectationsWork Expectations
Needs Instructions, direction, and guidance Pertinent information Access to resources Understanding of others’ expectations
Goals Organized workplace Strategic plan Methodical work approach
Structure
Blended Learning: Finding the Right Mix
Work ExpectationsWork Expectations
TeamworkNeeds Openness to everyone’s ideas Opportunities to contribute Willingness to share knowledge
and information
Goals Collaborative work environment Cooperative spirit among
colleagues Commitment to everyone’s
success
Blended Learning: Finding the Right Mix
Work Expectations ProfileWork Expectations ProfileResponse formSection 1: 61 items measuring the 10 areas of work
expectations
Blended Learning: Finding the Right Mix
Work Expectations ProfileWork Expectations Profile
Response form
Section 2 Rates how
much expectations are being met in each of the 10 areas
Blended Learning: Finding the Right Mix
Work Expectations ProfileWork Expectations ProfileResponse formSection 2 Rates how much expectations are
being met in the 10 areas
Blended Learning: Finding the Right Mix
Importance GraphImportance Graph
This Graph shows how the respondent rated the importance of each expectation.
Blended Learning: Finding the Right Mix
Career Growth and Recognition both have high importance to the respondent.
Work Expectations GraphWork Expectations Graph
Blended Learning: Finding the Right Mix
Diversity and Environment both have low importance to the respondent.
Career Growth and Recognition both have high importance to the respondent.
Work Expectations GraphWork Expectations Graph
Blended Learning: Finding the Right Mix
Met and Unmet ExpectationsMet and Unmet Expectations
How Much Your Expectations Are Met indicates the degree to which each work expectation is currently being met.
Blended Learning: Finding the Right Mix
Gap AnalysisGap Analysis
The Work Expectations Gap Analysis compares how the respondent rated the importance of each Work Expectations category to the extent to which it is currently being met.
Blended Learning: Finding the Right Mix
Gap AnalysisGap Analysis
The Work Expectations Gap Analysis compares how the respondent rated the importance of each Work Expectations category to the extent to which it is currently being met.
Focus is on categories that need the most attention from the respondent.
Blended Learning: Finding the Right Mix
Gap AnalysisGap Analysis
The Work Expectations Gap Analysis compares how the respondent rated the importance of each Work Expectations category to the extent to which it is currently being met.
Focus is on categories that need the most attention from the respondent.
Blended Learning: Finding the Right Mix
Work Expectations FeedbackWork Expectations FeedbackPersonalized feedback about each Work Expectation category.
Blended Learning: Finding the Right Mix
Work Expectations FeedbackWork Expectations Feedback
Personalized feedback about each Work Expectation category.
The respondent can further customize their feedback by selecting statements that apply to them.
Blended Learning: Finding the Right Mix
Work Expectations FeedbackWork Expectations FeedbackPersonalized feedback about each Work Expectation category.
The respondent can further customize their feedback by selecting statements that apply to them.
Blended Learning: Finding the Right Mix
Work Expectations FeedbackWork Expectations Feedback
The respondent can then reflect on the information and use it to complete the Expectations Workspace on the next page.
Personalized feedback about each Work Expectation category.
The respondent can further customize their feedback by selecting statements that apply to them.
Blended Learning: Finding the Right Mix
Work Expectations FeedbackWork Expectations Feedback
The respondent can then reflect on the information and use it to complete the Expectations Workspace on the next page.
Personalized feedback about each Work Expectation category.
The respondent can further customize their feedback by selecting statements that apply to them.
Blended Learning: Finding the Right Mix
Work Expectations FeedbackWork Expectations Feedback
The Act section allows the respondent to consider the various actions available while planning next steps.
Blended Learning: Finding the Right Mix
Work Expectations FeedbackWork Expectations FeedbackThe Act section allows the respondent to consider the various actions available while planning next steps.
Blended Learning: Finding the Right Mix
Action PlanAction Plan
Highlights the respondent’s most important expectations
Action Plan
Blended Learning: Finding the Right Mix
Action PlanAction Plan
Presents a concrete process for managing them
Action Plan
Blended Learning: Finding the Right Mix
Action PlanAction Plan
Presents a concrete process for managing them
Action Plan
Blended Learning: Finding the Right Mix
Group ReportGroup Report
The Work Expectations Profile Group Report can be used to help pinpoint the likely sources of dissatisfaction in the group.
Blended Learning: Finding the Right Mix
Group ReportGroup Report
The Group Gap Analysis table displays information about the expectations of this group.
Blended Learning: Finding the Right Mix
Group ReportGroup Report
The Group Gap Analysis table displays information about the expectations of this group.
The length of the bars indicates the percentage of respondents in the group who had high scores on each scale.
Blended Learning: Finding the Right Mix
Group ReportGroup Report
The Group Gap Analysis table displays information about the expectations of this group.
The length of the bars indicates the percentag of respondents in the group who had high scores on each scale.
Blended Learning: Finding the Right Mix
Group ReportGroup Report
The Group Gap Analysis table displays information about the expectations of this group.
The length of the bars indicates the percentage of respondents in the group who had high scores on each scale.
The category names in bold represent expectations that are unmet for the majority of the group.
Blended Learning: Finding the Right Mix
Group ReportGroup Report
Each Work Expectation category has item specific group level information that includes: Percentage of the
group’s responses at each rating level
Blended Learning: Finding the Right Mix
Group ReportGroup Report
Percentage of the group’s responses at each rating level
Mean score for the group on each item
Each Work Expectation category has item specific group level information that includes:
Blended Learning: Finding the Right Mix
Group ReportGroup Report
Group mean for importance of each category
Percentage of the group’s responses at each rating level
Mean score for the group on each item
Each Work Expectation category has item specific group level information that includes: