blackboard preppers

California State University, Fresno

Blackboard Preppers: Ensuring Student Success

Mary Bennett, Instructional DesignerTechnology Innovations for Learning and Teaching



Welcome

• Introductions• College Portrait• Blackboard @ Fresno State• The Challenges• Customizable Student Orientation Module• Blackboard 9.1 Student Orientation Course• Next Steps• Questions?


College Portrait Fall 2013

• Located in the Central Valley• Enrollment 22,000+• 637 Full-Time Instructional Faculty• 1504 Instructor Head Counts• 59 Undergraduate Degrees• 44 Master Degree Programs• 3 Doctoral Programs

– Educational Leadership (Ed.D)– Nursing (DNP)– Physical Therapy (D.P.T)


Fall 2013 Enrollment


Blackboard @ Fresno State

• Campus wide transition from v7.3 to 9.0 Fall 2010

• Currently running 9.1 Service Pack 13


Fall 2013 Courses on Blackboard

• 191 Fully Online Courses • 8 Hybrid• 3437 Course Shells


Blackboard @ Fresno State

Technology Innovations for Learning and Teaching (TILT) 3 Instructional Designers 1 Blackboard Architect 2 Video, Photography & Multimedia Specialists Blackboard Resource Center

1 Technical Lead 4 Student Assistants

scanning documents, compressing PPT files, formatting test questions, video editing, etc.


The ChallengesTraining faculty and students with limited resources– Face-to-face workshops for faculty– Faculty responsible for student training

Ensuring Quality in Online Courses– eScholar/Bootcamp Programs– Individual Consulations


Statewide Program to Support and Enhance Academic Quality in Online Courses

• The State of California Assembly Bill 386 (2013), requires the CSU to provide its students access to all fully online CSU courses across our 23 campuses by fall 2015


Seven Major Goals1. Students should be prepared for success in fully online courses. 2. Online learning experiences should provide students with equivalent (or better) quality

instruction as they receive from traditional face-to-face courses. 3. Online courses must be accessible and useable by all students, including those with disabilities. 4. Student achievement of learning outcomes should contribute to the metrics on quality

education. 5. Academic integrity of student performance must be assured to minimize cheating and

plagiarism.6. Campuses need to support faculty designing and delivering quality online courses with

professional development and support services.7. Techniques, experiences and outcomes from the various campus projects should be

disseminated widely across the CSU campuses through effective communications between campuses as well as the Chancellor’s Office.


Solutions

• Customizable module for courses• Blackboard 9.1 Student Orientation Course


Customizable Module


Bb 9.1 Course Orientation Module


Navigating the Blackboard Environment

• Information for Current Students at Fresno State• Working with Files in Blackboard• Working with Documents• Using the Content Editor• Sending Email• Checking My Grades• Practice Assignments


Instructions • Discussion Board• Learning Module• Tests• Assignments

• Blogs• Journals• Wikis• SafeAssign/Turnitin


Bb 9.1 Student Orientation Course

Beginning Fall 2011 Self-enroll


Marketing

• Email to Instructors – Many required the certificate as a first assignment

• Email to students• High visibility in the Library– First two weeks of the semester

• Prizes


About the Content

• Content and Videos by Blackboard• Content and Videos specific to Fresno State• Videos created by Students• Universal Design Principles• Accessible Content


Course Homepage


Course Menu Items START HERE: Syllabus and Schedule Announcements Contacts Bb 9.1 Student Guide Course Orientation Modules

1. Technical Requirements and Getting Help2. Global Navigation and My Blackboard3. Social Learning Tools4. Blackboard Basics5. Working with Files, Documents, and Content6. Communication and Collaboration7. Assignments and Tests8. Test Your Knowledge

Virtual Office Blackboard Mobile Learn App On Demand Video Tutorials


Syllabus


Consistent Module Format• Module Objectives• Content• Just for Fun Quizzes


My Practice Assignments


Required Modules

1. Technical Requirements and Getting Help2. Global Navigation and My Blackboard3. Social Learning Tools4. Blackboard Basics5. Working with Files, Documents, and Content6. Communication and Collaboration7. Assignments and Tests8. Test Your Knowledge


1. Technical Requirements and Getting Help

• Ask Tilt?• Video to the Resource Center• Accessibility Information– navigation, accessing content


2. Global Navigation and My Blackboard

• Blackboard Environment at Fresno State• Notifications– how to manage the notification system


3. Social Learning Tools

• Profiles• Setting Privacy Options• What’s up with Facebook and Twitter?• Reporting Inappropriate Content


4. Blackboard Basics

• Is Online Learning for Me?• Courses vs. Organizations• Navigating Courses• Collapsing Menus


5. Working with Files Documents and Content

• Accepted File Types• Content Editor• Video Everywhere• Navigating Learning Modules


6. Communication and Collaboration

• Rules of Netiquette• Asynchronous vs. Synchronous Communication

Tools• Groups


7. Assignments and Tests

• Instructions for Taking Tests• Assignment Manager• Safe Assign• Turnitin


8. Test Your Knowledge

Blackboard 9.1 Orientation QuizAdaptive Release > Score of 30 > Survey >

Certificate of Completion


Examples of Questions

• Where is the TILT Blackboard Resource Center located?• Select the browsers that are compatible with Blackboard.• Who do you contact if you are having trouble with your email?• Which is the correct file name to upload into Blackboard?• Which synchronous tool may require the use of a microphone and a web cam?• What happens when you hold down the shift key when entering the Virtual

Classroom or a Chat session?• It is okay to use casual and text language in course related emails.• When taking exams in Blackboard it is okay to have several browser windows

open.


Course Orientation Enrollments

• 3701 Fall 2012 • 2767 Fall 2013


Fall 2013 Outcomes


Sample Comments• “The blackboard orientation has everything you need to learn how to

succeed in an online course”• “Make the quizzes mandatory that way you can make sure they are

paying attention”• “Add a tab where it shows the assignments that have been completed

and the ones that need completion”• “A to do list or check off list of needed or required steps”• “Very long. It'd be better if the learnings were shorter, maybe more

engaging rather than just watching a video”• “This orientation took me about 4 hours to complete. My eyes are cross

eyed from looking at the screen for so long”


Interesting Facts

• 1751 attempts on the Quiz• 42 In Progress• 199 students scored 100% on the Quiz• 1548 Certificates Issues• “How do I?” questions to the Resource Center

-15%


Revision Process

• Blackboard Exemplary Course Program– Increase interaction between students and

“instructor”– Q & A Board monitored daily


Next Steps• Include in Dog Days (new student

orientation)

• First Year Experience• Tablet Courses• Institution Badging System


Questions?

• Mary Bennett– [email protected]– Twitter: @marybennett– G+: google.com/+MaryBennettTechEd

mailto:[email protected]

https://www.google.com/+MaryBennettTechEd

https://www.google.com/+MaryBennettTechEd