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©2012 Blackboard Proprietary and Confidential Blackboard Learn Release 9.1 WileyPLUS Integration Building Block Version 1.1 Administrator Guide

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Page 1: Blackboard Learn Release 9.1 WileyPLUS Integration

©2012 Blackboard Proprietary and Confidential

Blackboard Learn Release 9.1

WileyPLUS Integration Building Block

Version 1.1 Administrator Guide

Page 2: Blackboard Learn Release 9.1 WileyPLUS Integration

Publication Date: February, 2012

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Page 3: Blackboard Learn Release 9.1 WileyPLUS Integration

Blackboard Learn WileyPLUS Integration Building Block Administrator Guide Page 3 ©2012 Blackboard Proprietary and Confidential

Table of Contents

About WileyPLUS ....................................................................... 4

About the Blackboard-WileyPLUS Integration ......................................................... 4

Configuring the WileyPLUS Integration Building Block ......................... 5

Configuring and Registering the WileyPLUS Integration Building Block ........................... 5

Enabling WileyPLUS for Courses and Organizations ................................................ 13

Managing WileyPLUS for all Courses and Organizations ........................................... 15

Managing WileyPLUS for individual Courses and Organizations .................................. 17

Removing Access to the WileyPLUS Integration Building Block .............. 18

Instructor and Student Access ..................................................... 19

Frequently Asked Questions ........................................................ 20

Page 4: Blackboard Learn Release 9.1 WileyPLUS Integration

Blackboard Learn WileyPLUS Integration Building Block Administrator Guide Page 4 ©2012 Blackboard Proprietary and Confidential

About WileyPLUS

WileyPLUS is a web-based application that assists instructors in preparing for classes and

lectures and automates the process of assigning and grading homework. It allows students to

complete their homework online and receive instant feedback on their work.

Every course features the full, integrated online textbook containing hyperlinks to other innovative

features and resources, that may include the Study Guide, the Student Solutions Manual,

automatically graded homework and assessment questions, GO Tutorials, and numerous other

multimedia resources such as interactive simulations and exercises. These features are designed

to increase students' conceptual understanding of the material being covered and assist in the

development of critical thinking and problem-solving skills.

The power of WileyPLUS is that each problem is linked to the relevant section of the interactive

book. This context-sensitive help gives students quick access to a set of focused help and

resources, and provides them with an opportunity to conquer problem-solving obstacles at the

point of contact.

About the Blackboard-WileyPLUS Integration

The Blackboard-WileyPLUS integration provides tools for instructors to deploy and access

customized WileyPLUS readings, resources and assignments directly in Blackboard Learn. The

resources available to instructors also include links to WileyPLUS tools, homepage link, and the

student’s total score, with the results included in the Blackboard Grade Center.

Students can seamlessly access the WileyPLUS materials and view grades from within the

Blackboard course.

Page 5: Blackboard Learn Release 9.1 WileyPLUS Integration

Blackboard Learn WileyPLUS Integration Building Block Administrator Guide Page 5 ©2012 Blackboard Inc. Proprietary and Confidential

Configuring the WileyPLUS Integration Building Block

The WileyPLUS Integration Building Block must be installed and enabled for use in courses.

Download and install the WileyPLUS Integration Building Block using the same process used for

other Building Blocks.

Download the Building Block from Behind the Blackboard using the following link:

https://behind.blackboard.com/downloads/details.aspx?d=1587

The institution’s Blackboard administrator will need to log into Behind the Blackboard to access

this information. There will be a different link for each Building Block depending on your version of

Blackboard Learn. To download the correct Building Block, be sure to confirm your version of

Blackboard Learn. The Building Block supports only Service Packs 4, 5, 6 and 7. When installed,

the WileyPLUS Integration Building Block will default to Inactive in the Availability column and

Unavailable in the Course/Org Default column.

Configuring and Registering the WileyPLUS Integration Building Block

Follow these steps to configure and register the WileyPLUS Integration Building Block:

Make the Building Block Available:

1. From the Administrator Panel, click Building Blocks.

2. Click Installed Tools.

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Blackboard Learn WileyPLUS Integration Building Block Administrator Guide Page 6 ©2012 Blackboard Inc. Proprietary and Confidential

3. Locate the WileyPLUS Integration Building Block.

4. Select Available from the Availability drop-down menu.

5. On the Make Building Block Available page, click Approve.

Configure and Register with WileyPLUS:

Please Note: During the Limited Filed Trial (LFT), your institution will receive the required

Consumer Key and Secret from Blackboard. If you do not have the Consumer Key and Secret,

contact Brian Reed at [email protected]. This information is required for the remainder

of the setup process.

6. Locate the WileyPLUS Integration Building Block and click Settings.

Page 7: Blackboard Learn Release 9.1 WileyPLUS Integration

Blackboard Learn WileyPLUS Integration Building Block Administrator Guide Page 7 ©2012 Blackboard Inc. Proprietary and Confidential

7. Enter the Consumer Key and Consumer Secret in the fields on the WileyPLUS

Integration Building Block Settings page.

NOTE: If your institution has multiple Blackboard instances (different production, test

or staging Blackboard environments), each Blackboard instance will require a unique set

of the Consumer Key and Consumer Secret. Do not use the same Consumer Key

and Consumer Secret on multiple Blackboard instances.

8. In the Local System Information fields, enter values for your service as follows:

Installation Type: Identifies the type of installation for this instance of Blackboard Learn

as Production, Staging, Test or Development. The Installation Type has no default

and should be selected so that your and Blackboard support teams can accurately

identify your Blackboard instance and provide the correct level of support.

Open WileyPLUS Links in a New Window: Determines the behavior of the user’s

browser when a user selects a WileyPLUS link from within Blackboard. Depending on the

setting, the WileyPLUS content will open either in the same browser window as

Blackboard or a new window or tab. The option selected also impacts the behavior of the

grade synchronization feature included as part of the WileyPLUS integration Building

Block.

If Yes is selected for this field then,

All WileyPLUS links from your Blackboard courses will open in a new window or

tab (depending on the user’s browser setting).

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Blackboard Learn WileyPLUS Integration Building Block Administrator Guide Page 8 ©2012 Blackboard Inc. Proprietary and Confidential

The student will be able to view the WileyPLUS content in the new window or

tab, but will need to return to the original window in order to view Blackboard

content.

When a student completes a gradable WileyPLUS assignment in the new

window or tab, that student’s grade will not be sent back to Blackboard until the

instructor opts to manually synchronize grades at a later time.

If No is selected for this field then,

All WileyPLUS links from your Blackboard courses – except those noted below –

will open in the same window as the active Blackboard instance.

When a WileyPLUS assignment is opened in the same window as Blackboard, a

Return to Blackboard button appears at the top of the WileyPLUS screen.

When a student completes a gradable WileyPLUS assignment, by clicking the

Return to Blackboard button the student will synchronize the assignment’s

grade between Blackboard and WileyPLUS.

Exception: The following screens will always open in a new window or tab

(depending on the user’s browser settings).

o Add WileyPLUS Tools Links previews

o Add WileyPLUS Assignments previews

o Add WileyPLUS Readings previews

o Learn More about WileyPLUS

o Getting Started with WileyPLUS

o WileyPLUS Help & Support

NOTE: The behavior of each WileyPLUS link will be determined by the Open

WileyPLUS Links in a New Window field when the content is accessed. Therefore, if

the option in this field is later changed, the behavior of each existing link will reflect the

updated option, and any new links created will follow the newly-selected option.

9. The Privacy Configuration section provides two options to control how the integration

Building Block shares user information and how the user is alerted to potential security

issues when navigating from Blackboard.

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Blackboard Learn WileyPLUS Integration Building Block Administrator Guide Page 9 ©2012 Blackboard Inc. Proprietary and Confidential

Share User Information:

Select Yes to automatically share user’s first name, last name, and email address with

WileyPLUS each time a user accesses WileyPLUS from a link within Blackboard. If Yes

is selected, Blackboard will share this user information without explicitly requesting the

user’s permission.

If No is selected, each individual user will be prompted to share their personal information

when they first enter WileyPLUS from a link within Blackboard. Each user, when first

entering WileyPLUS from a Blackboard link, will encounter the following screen. The

screen provides a link to the WileyPLUS Privacy Policy, and prompts the user to either

agree or not agree to the sharing of their user information with WileyPLUS.

If the user agrees to share their user information, the user’s first name, last name

and email will be shared with WileyPLUS to facilitate the identification of the user

in both systems.

If the student does not agree to share their information, an anonymous user

account will be created in WileyPLUS to link student data in both systems so that

grades can be synchronized.

Show User Acknowledgement Message:

Select Yes so that users will see a message each time they click a WileyPLUS link,

notifying them that they are accessing a link outside of Blackboard Learn. A checkbox

accompanies the notification, allowing users to hide the message for future access into

WileyPLUS. See the screenshot below for a sample of the screen.

Select No to prevent the Acknowledgement screen from displaying.

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Blackboard Learn WileyPLUS Integration Building Block Administrator Guide Page 10 ©2012 Blackboard Inc. Proprietary and Confidential

Message Text: If Show User Acknowledgement Message is selected as Yes, the

administrator must include a customized message which will be included on the

Acknowledgement screen shown below.

10. Under the Blackboard Course Roles Mapping section, map Blackboard course roles

with WileyPLUS roles.

Instructor Roles: Select all Blackboard courses roles which should be given instructor

privileges in the WileyPLUS courses linked to Blackboard Learn courses. The Instructor

role is selected by default, but if there are additional roles, such as Teaching Assistant or

Grader which should also have those privileges, select them here.

Lead Instructor Role: If your Blackboard instance has a custom course role specified for

instructors, select this role to map to the Lead Instructor Role in WileyPLUS. By default,

no role is pre-selected. Leave the field selection as None if no such custom role exists in

your Blackboard instance. Click the link in the description for more information about the

WileyPLUS Lead Instructor role.

11. Click Submit to save all changes.

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Blackboard Learn WileyPLUS Integration Building Block Administrator Guide Page 11 ©2012 Blackboard Inc. Proprietary and Confidential

If you receive a Configuration saved successfully inline success receipt on the Building Blocks

page, the Building Block was installed and configured successfully. The WileyPLUS Registration

Status will change to OK in the WileyPLUS Integration Building Block settings page.

If you receive an Invalid Configuration inline error receipt on the WileyPLUS Integration Building

Block settings page, look at the Message field in the WileyPLUS Registration Status section for

details. If the registration still fails after making the appropriate changes based on the error

message, contact you Wiley Account Manager or open a ticket on Behind the Blackboard.

Page 12: Blackboard Learn Release 9.1 WileyPLUS Integration

Blackboard Learn WileyPLUS Integration Building Block Administrator Guide Page 12 ©2012 Blackboard Inc. Proprietary and Confidential

NOTE:

The Blackboard Learn server time must be accurate to plus or minus five minutes of UTC

(Coordinated Universal Time), or the links between Blackboard Learn and WileyPLUS will fail.

If your school’s installation of Blackboard Learn is behind a firewall and the Building Block

registration fails due to a connection timeout, open the following hostname and ports on the

firewall to permit communication between WileyPLUS and Blackboard Learn:

o Hostname: edugen.wileyplus.com

o Ports: 80 and 443

Refer to the WileyPLUS Integration Building Block Release Notes on Behind the Blackboard

for details on the integration, correct Building Block package for your Blackboard Service Pack

and, open and resolved issues.

Page 13: Blackboard Learn Release 9.1 WileyPLUS Integration

Blackboard Learn WileyPLUS Integration Building Block Administrator Guide Page 13 ©2012 Blackboard Inc. Proprietary and Confidential

Enabling WileyPLUS for Courses and Organizations

Follow these steps to change the Course/Organization Default to Available and make the

WileyPLUS functionality available in Courses and Organizations.

1. From the Administrator Panel, click Building Blocks.

2. Click Installed Tools.

3. Locate the WileyPLUS Integration Building Block.

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Blackboard Learn WileyPLUS Integration Building Block Administrator Guide Page 14 ©2012 Blackboard Inc. Proprietary and Confidential

4. Select Available from the Course/Org Default drop-down menu.

When the Course/Organization default is set to Available, the WileyPLUS functionality should

now be available in Courses and Organizations. This setting can be double-checked by

accessing the Course and Organization Tools areas.

Page 15: Blackboard Learn Release 9.1 WileyPLUS Integration

Blackboard Learn WileyPLUS Integration Building Block Administrator Guide Page 15 ©2012 Blackboard Inc. Proprietary and Confidential

Managing WileyPLUS for all Courses and Organizations

Follow these steps to manage the WileyPLUS Integration Building Block in the Course or

Organization Tools area.

1. From the Administrator Panel, under Courses, click Course Settings or, to enable in

Organizations, under Organizations, click Organization Settings.

2. Click Course Tools. If enabling for Organizations, click Organization Tools.

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Blackboard Learn WileyPLUS Integration Building Block Administrator Guide Page 16 ©2012 Blackboard Inc. Proprietary and Confidential

3. Filter by Building Block Tools.

4. Locate WileyPLUS in the list and check the box to turn the tool on in Courses or

Organizations.

NOTE: The features of WileyPLUS course tools are not available to guests or observers.

5. Click Submit.

Page 17: Blackboard Learn Release 9.1 WileyPLUS Integration

Blackboard Learn WileyPLUS Integration Building Block Administrator Guide Page 17 ©2012 Blackboard Inc. Proprietary and Confidential

Managing WileyPLUS for individual Courses and Organizations

Follow these steps to manage the WileyPLUS Integration Building Block in individual Courses or

Organizations.

1. From the Course or Organization homepage, under Control Panel, click Customization

> Tool Availability.

2. Locate WileyPLUS and WileyPLUS Materials in the list and check/uncheck the box to

turn the tool on or off in the individual Course or Organization.

3. Click Submit.

Page 18: Blackboard Learn Release 9.1 WileyPLUS Integration

Blackboard Learn WileyPLUS Integration Building Block Administrator Guide Page 18 ©2012 Blackboard Inc. Proprietary and Confidential

Removing Access to the WileyPLUS Integration Building Block

To remove access to the WileyPLUS Integration Building Block, change the Availability setting to

Inactive on the Building Blocks page. This will remove all WileyPLUS features from Blackboard

Learn, but will maintain Grade information in each course’s Grade Center. Links to WileyPLUS

deployed inside courses will remain visible, but will not function.

To completely remove the WileyPLUS Integration Building Block from Blackboard Learn, click the

Delete button next to the Building Block name in the Building Blocks page

Setting the Availability to Unavailable is not recommended, as it will allow links inside courses to

remain live, but will not guarantee synchronization between Blackboard Learn and WileyPLUS,

which may be disruptive to instructors and students.

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Blackboard Learn WileyPLUS Integration Building Block Administrator Guide Page 19 ©2012 Blackboard Inc. Proprietary and Confidential

Instructor and Student Access

Instructors and students will have access to WileyPLUS resources from within the content area

and Tools area of their courses.

There is no charge for instructor access to WileyPLUS. Information about the integration and

instructions for setting up access and connecting their Blackboard Learn course are available

under the Learn more about WileyPLUS link in the WileyPLUS tools page in each Blackboard

course.

Students will be directed to registration information and may be also directed to payment

information based on the integration setup in Wiley when they first access any WileyPLUS link

from their course.

Page 20: Blackboard Learn Release 9.1 WileyPLUS Integration

Blackboard Learn WileyPLUS Integration Building Block Administrator Guide Page 20 ©2012 Blackboard Inc. Proprietary and Confidential

Frequently Asked Questions

This section will eventually contain questions which occur frequently during the Limited Field Trial

from December 2011 through May 2012.