blackberry® smartphone mobility solutions for emergency response
TRANSCRIPT
BlackBerry® smartphone
Mobility Solutions for Emergency Response
BlackBerry Solutions for Public SafetyPortfolio Highlights
Citations/Ticketing
VideoSurveillance
Biometrics
Field Reporting
Voice(Dictation, RoIP)
Law EnforcementLegal Prosecution
Correctional Institutions
Fire RescueEmergency Management
Disaster Preparedness
InvestigatorsSpecialty Units
PatrolField Command
1. Information Retrieval (Query)2. Dispatch (Notification)3. Data Collection (Reporting)
Geospatial(GIS, AVL)
Dispatch
StrongAuthentication
Query
IncidentReporting
(Workflow & Tasks)
Solution Summary – Law Enforcement
High Value in a Composite Experience for all sworn officers.
Strong Authentication BlackBerry Smartcard Readers. Smart Card (SafeNet-Aladdin) . Certified secure and compliant (CPIC).
Query Search multiple databases
(Niche/PNC/QAS/WMS). Person, Address, Vehicle, Occurrence.
Dispatch Emergency notification/alerts. Integrate with CAD (Intergraph). Track GPS coordinates.
?
Workflow Initiate task as part of reporting
workflow. Access to briefings (BeatBlog).
Centralized Administration
Functional Overview – Query
Supports standard queries Search CPIC, CNI, PARIS (Vehicle). Person, Address, Vehicle, Occurrence.
Returns relevant information View matched query in a grid or forms
format:– Warnings/Flags– Occurrences– Offences– Contacts– Associates– Address– Tasks– Property/Vehicle– Stop/Search (initiate workflow, complete task)
Composite Search
Composite Search User enters the data once User selects or deselects the
databases to be searched If PNC selected then reason
code is mandatory field Results can limited per
database source No limit to the number of back
end databases
Functional Overview – Workflow
Workflow & Tasks Start/open Tasks/re-assign. Complete Tasks & Reports. Assign to officer or unit (Group)
using workflow to create a routing task.
Submit Street Checks, and route to Intel unit.
Functional Overview – Workflow
Daily Briefing (Beat Blog) Distribute daily briefs. Collaborative group forum. Read and update content. Add context by accessing or
submitting content from mobile device:– Maps– Photos – Audio– Video
Functional Overview – Dispatch
Alert Services Emergency alert with press of single
button. Record voice with Geocode. API for CAD integration.
– appear in I/Tracker (Intergraph).
Tracking Services Individual or Team Tracking:
– Report fixed by seconds (or 15 min intervals).
– BES central control or user defined.
Geo-fence boundaries:– Notification for crossing fence
(in/out).– Control policy for days of the
week/hours of operation in compliance with privacy legislation).
Low Battery Consumption.
Functional Overview – Strong Authentication
Lightweight, wearable smart card reader enabling controlled access:– Simultaneous use with BlackBerry
smartphone and PC– Individual proximity access control
BlackBerry Smartphone or PC locks when:– Smart Card removed.– Bluetooth link is broken
User Enabled from Security Options or forced through IT Policy settings
CESG approved use as a Bluetooth device
BlackBerry Smart Card Reader
Multi-factor dimension
Something you know (password)Something you have (card)Something you are (proximity)
AES -256 encryption
AES -256 encryption
USB Bluetooth Adapter (Optional)
Functional Overview – Centralized Administration (MPA)
Administration Windows-based console:
– Manage core users/groups.– Define roles and access
privileges.– Control functionality.– Track activity logs of mobile
client devices. Manage GPS data
– Control polling, receipt/transmission of GPS data from mobile clients.
– Forwarding to CAD or mapping systems.
Enterprise-System Integration Specialized mobile interface to RMS,
designed for rapid deployment. API allows integration with standards-
based, CAD systems (e.g. Intergraph).
Functional Overview – Policy Controls (BES)
Leverages BlackBerry MDS PUSH services Native AES encryption (256 Bit) IT Policies:
– User/Group definitions.– Application Management
(OTA).– Security:
– Allow Bluetooth.– Force pairing.– Proximity range.– Timeout.
Note: IT Policy settings override end-user settings and define the minimum level of security. Administrators have several IT Policies (500+) at their disposal including those controlling the BlackBerry Smart Card Reader.
Solution ArchitectureDeployment Scenario (On-Premise)
MPA Server - Plugin Dir- dll + Configuration
SQL Server
Mail/Exchange IIS - NET2 +SP
Active Directory
MPA DB- Geo-tags- Time stamps- Photos- Group Definition/Import- Notifications
BlackBerry® MPA Client- Query (Niche RMS )- Workflow- Daily Briefing - Emergency Alerts- CAD integration
Two-Factor Authentication- BlackBerry® Smart Card Reader- BT adapter for desktop computer(if required)- Intergraph
- Sungard NSPISc
+
Secure End-to-End Serviced Behind Firewall Enterprise-System
Integration Central Administration
Console BlackBerry® Client (MPA) Strong Authentication
BlackBerry® MDS Services- PUSH, Application Management- BES Management
AES Encryption (256 bit)
RMSCAD
QAS, PNC, WMS
- Niche v4.30/4.31xx
Agency Secure IT Infrastructure
VPN connections(if shared infrastructure)
WIC Responder - Plans
Up-to-date synchronised information stored locally on the BlackBerry smartphone
• Flexible:
– Store content including maps, images, floor plans, and diagrams locally on BlackBerry smartphone
– Provide updated corporate address book at all times
• Ease of Use:
– Organize content distribution according to logical group structure
• Worry Free: – Automatically send wireless updates to devices– WIC will push these contacts and content and all subsequent updates to the
BlackBerry automatically
• Contact Synchronization:
– Connect to one or more existing sources of contacts from behind the corporate firewall
“"The next time we have an emergency, no one is going to be scrambling trying to findtheir business continuity crisis management binder and backup plans. They will already have them right there, on their BlackBerry device.”
Juliet ClarkeSun Life Financial
• Save lives with a reliable alerting system based on proven technology
• Save money and generate a better return on your investment by consolidating services to a single device
• Easy to install and even easier to use
• Initiate pages with a simple web interface
• Integrates with a variety of back-end systems
Introducing an easy-to-use and cost-effective Paging
solution for the BlackBerry® Smartphone
“We are very excited about the technology that WIC Pager brings to the table. Based on the WIC Pager technology we hope to consolidate thousands of pagers, cell phone and PDA’s to one Blackberry device, providing a more robust and interactive communication experience for our users, while at the same time decreasing support costs and complexity,” said Brad Blake, Director of Technology, Boston Medical Center.
One-click call back
Customizable
Easy-to-use web-based console
On-call distribution lists
API
WiFi support
Reliability and redundancy
Boston Medical Center chooses WIC PagerBoston Medical Center chooses WIC Pager
WIC Pager
Location Based Photo Reporting - Traffic Report, etc
RedFly™ for BlackBerry
Do you want to unleash the full power of your BlackBerry smartphone and reduce or eliminate the need to carry a laptop?
The REDFLY Mobile Companion links to your smartphone via a USB cable or wireless Bluetooth connection and extends the Mobile interface to a more convenient and capable environment.
The REDFLY Mobile Companion C8N
BlackBerry® Peripherals
Barcode, RFID, Card Reader
Digital Pen
Fingerprint Scanner
Portable Printer
USB KeyboardSmart Card ReaderSafeNet Smart Cards
Freedom Universal Keyboard
BIDAR – Biometric ID Access Reader UK Mobile Identification (MobileID) Programme
Biometric Reader using Optical sensor, FBI PIV-071006 approvedContactless RF card readerSupports the BlackBerry® 9000 BoldBIDAR weight is 270 grams excluding the BlackBerryOn-device matching capability using Cogent ASIC chip BIDAR communicates to BlackBerry® Smartphone via USB using secure 3DES encryption Secure end to end data transfer with Advanced Encryption Standard (AES) or Triple Data Encryption Standard (3DES)ensures confidentiality of information sent from the BlackBerry® Enterprise Server to the BlackBerry® Smartphone USB technology enables secure communication between BIDAR and the BlackBerry® Smartphone
BlackBerry® Smartphone Applications
• Xenium provides sales and support for a range of business applications for medium and enterprise BlackBerry customers
• Eight years experience in the UK and globally working with BlackBerry applications and BlackBerry customers is a range of industries
• Application development specifically design for policing across the globe
Xenium Solutions LimitedUK: +44 1932 867127 Australia: +61 449 275 520
Email: [email protected]