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BES10.2 KEY FEATURES MULTI-PLATFORM ENTERPRISE MOBILITY MANAGEMENT

214 April 2023

• Own the word ‘yes’ when it comes to BYOD -Comprehensive multi-OS device, security and app management through one management console

• Delight end users by separating work and personal content for data leak prevention without any impact on their user experience and privacy

• Flexible levels of security to meet evolving business and end user needs

• Deploy and manage applications with ease through advanced app management and compliance reporting capabilities

• Stay compliant through monitoring and reporting on device status and apps

• World class support available to help you deliver more valuable mobile IT

BlackBerry Enterprise Service 10Perfectly balance end user and enterprise needs, and truly mobilize your business

314 April 2023

BlackBerry Enterprise Service 10What’s new in BES10 v10.2 for the enterprise?

• BYOD privacy concerns? Give employees access to secure work information without controlling their device or impacting their privacy

• Lock it down. Open it up. Comply with strict security policies and regulation while allowing users access to personal content. Don't panic: it’s possible

• Worried about scalability? Don't. BES10 now supports even larger deployments of iOS and Android devices*

• More mobile devices ≠ more support calls. Reduce helpdesk calls and costs by letting users self serve for basic mobility management tasks. They’re smart enough to manage their own devices so let them

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• BYOD just got private. Period. Total freedom of personal use, seamless access to work content and apps. And NO, work cannot see or delete your personal information

• Regulated work. Unlimited fun. Don't accept a dumb smartphone. Access personal email, content and apps: even if you work for the Government

• DIY Device Management. Challenge your help desk. Save time, frustration and effort with access to self service controls for your device

BlackBerry Enterprise Service 10What’s new in BES10 v10.2 for the end user?

514 April 2023

Moving from BYOD chaos to Bring It On.

• Secure Work Space (SWS) support of BYOD enrolment

• Dual Perimeter for BlackBerry devices with Gold level EMM managed BlackBerry 10 devices

• Scalability improvements – iOS and Android

• API support for iOS and Android - BlackBerry Web Services

• Dynamic support for iOS and Android updates

• Generic LDAP directory integration

Empower end users. They will thank you.

• User Self Service Portal

BlackBerry Enterprise Service 10New features in BES10 v10.2

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• Enterprises can now activate iOS and Android devices in true BYOD mode, where management is confined to the Secure Work Space container only

• Ideal for environments where full-device MDM control (iOS and Android) is not preferred

• Support for iOS7 and Android 4.3 delivered via BES10 v10.1.3 release

BlackBerry Enterprise Service 10 v10.2Secure Work Space support of BYOD enrolment

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• Delivers the best-in-class Corporate Owned Personal Enabled (C.O.P.E.) management solution

• Provides enterprises with the ability to meet corporate provided device security and manageability requirements whilst offering users a Personal Space on the device

• Administrator control spans both Personal and Work Spaces

BlackBerry Enterprise Service 10 v10.2Dual perimeter for BlackBerry 10 devices and Gold level EMM

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• Users can now address their critical support needs through a graphical self-service user interface

• IT can reduce support requests by enabling users to perform their own support task

Users can:

•View and manage all associated devices•View device details•Set activation passwords •Issue applicable IT commands on own devices•Access the portal from touch-screen devices

BlackBerry Enterprise Service 10 v10.2User self service portal

914 April 2023

Scalability extended to support more devices per domain

• Low ownership costs for large scale iOS and Android deployments

API support for iOS and Android

• Management of iOS and Android devices can be automated and integrated with existing workflows through BlackBerry Web Services

Dynamic support for iOS and Android updates

• Reduced time to support new iOS and Android releases without having to have full software releases

Generic LDAP support

• Integrate corporate directories into BES10 from a non-Microsoft Active Directory environments such as IBM Domino and Novell GroupWise

BlackBerry Enterprise Service 10 v10.2Additional features

1014 April 2023

Customer Success Stories

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1214 April 2023

Featured Stories

Mark Kirby,VP, Global TechnologyServices

“First impressions of BlackBerry 10 is it’s very innovative and packed with lots of brand new features and functions that we're going to take advantage of immediately.”

Dirk Altgasen, CIO

“The advantage of BlackBerry EnterpriseService 10 is that we have one mobile device management system which manages all ofour devices.”

Andy Ambrozic,Director of Infrastructure& Operations

“Data integrity has always been paramountfor Ricoh IT, so the ability to achieve that is a tremendous plus for the BlackBerry Enterprise Service 10 platform.”.”

Allen Chang,Manager,IT Innovations

“BlackBerry 10 helps meet our needs in that it delivers a new platform that brings the excitement and the energy that our employees are starting to expect from mobile devices.”

1314 April 2023

Dirk Altgassen, CIO, Grohe AG

“The advantage of BlackBerry Enterprise Service 10 is that we have one mobile device management system which manages all of our devices.”

Requirements Challenges Solution Benefits

Secure and reliable communications to reach global markets

1414 April 2023

Dirk Altgassen, CIO, Grohe AG

“The advantage of BlackBerry Enterprise Service 10 is that we have one mobile device management system which manages all of our devices.”

Requirements Challenges Solution Benefits

Need to manage multiple mobile platforms – BlackBerry, iOS and Android™

1514 April 2023

Dirk Altgassen, CIO, Grohe AG

“The advantage of BlackBerry Enterprise Service 10 is that we have one mobile device management system which manages all of our devices.”

Requirements Challenges Solution Benefits

BlackBerry® Enterprise Service 10

1614 April 2023

Dirk Altgassen, CIO, Grohe AG

“The advantage of BlackBerry Enterprise Service 10 is that we have one mobile device management system which manages all of our devices.”

Requirements Challenges Solution Benefits

Easy migration path that leveraged existing investment in BlackBerry infrastructure

Convenient administration of all devices from a single management console

1714 April 2023

Mark Kirby, VP, Global Technology Services, McCain Foods Ltd

“First impressions of BlackBerry 10 is it's very innovative and packed with lots of brand new features and functions that we're going to take advantage of immediately.”

Requirements Challenges Solution Benefits

Keep personal and work applications and data separated

1814 April 2023

Requirements Challenges Solution Benefits

Mark Kirby, VP, Global Technology Services, McCain Foods Ltd

“First impressions of BlackBerry 10 is it's very innovative and packed with lots of brand new features and functions that we're going to take advantage of immediately.”

Meet corporate requirements for security, device management, and application development without impacting the end-user experience Manage multiple device platforms.

1914 April 2023

Requirements Challenges Solution Benefits

Mark Kirby, VP, Global Technology Services, McCain Foods Ltd

“First impressions of BlackBerry 10 is it's very innovative and packed with lots of brand new features and functions that we're going to take advantage of immediately.”

BlackBerry® Enterprise Service 10 with BlackBerry® Balance™ technology

BlackBerry Developer Toolkits

2014 April 2023

Requirements Challenges Solution Benefits

Mark Kirby, VP, Global Technology Services, McCain Foods Ltd

“First impressions of BlackBerry 10 is it's very innovative and packed with lots of brand new features and functions that we're going to take advantage of immediately.”

Increased employee satisfaction and engagement while satisfying the needs of the IT department

2114 April 2023

Requirements Challenges Solution Benefits

Andy Ambrozic, Director of Infrastructure and Operations, Ricoh Canada Inc

“The BlackBerry Balance technology that’s a part of BlackBerry Enterprise Service 10 has the potential to be huge. Full work and personal separation on BlackBerry smartphones will make it easier for our users, but also much easier for IT administrators.”

Needed a device to support a BYOD strategy

Ease of management and control for IT – single management console

Needed to be secure

2214 April 2023

Requirements Challenges Solution Benefits

Andy Ambrozic, Director of Infrastructure and Operations, Ricoh Canada Inc

“The BlackBerry Balance technology that’s a part of BlackBerry Enterprise Service 10 has the potential to be huge. Full work and personal separation on BlackBerry smartphones will make it easier for our users, but also much easier for IT administrators.”

Quickly mobilize a current field service app and develop new mobile apps for their workforce

2314 April 2023

Requirements Challenges Solution Benefits

Andy Ambrozic, Director of Infrastructure and Operations, Ricoh Canada Inc

“The BlackBerry Balance technology that’s a part of BlackBerry Enterprise Service 10 has the potential to be huge. Full work and personal separation on BlackBerry smartphones will make it easier for our users, but also much easier for IT administrators.”

BlackBerry® 10 smartphones

BlackBerry® Enterprise Service 10 with BlackBerry Balance

BlackBerry Developer Toolkits

2414 April 2023

Requirements Challenges Solution Benefits

Andy Ambrozic, Director of Infrastructure and Operations, Ricoh Canada Inc

“The BlackBerry Balance technology that’s a part of BlackBerry Enterprise Service 10 has the potential to be huge. Full work and personal separation on BlackBerry smartphones will make it easier for our users, but also much easier for IT administrators.”

Improved customer service and user satisfaction

Fast and simple application development

Manage company & BYOD users from one central BES10 console

2514 April 2023

Allen Chang, Manager, IT Innovations, Air Canada

“BlackBerry 10 helps meet our needs in that it delivers a new platform that brings the excitement and the energy that our employees are starting to expect from mobile devices.”

Requirements Challenges Solution Benefits

Employees are highly mobile and require access to enterprise apps while on the go Balance corporate and individual needs on a single device

2614 April 2023

Requirements Challenges Solution Benefits

Allen Chang, Manager, IT Innovations, Air Canada

“BlackBerry 10 helps meet our needs in that it delivers a new platform that brings the excitement and the energy that our employees are starting to expect from mobile devices.”

Wanted to bring excitement and enjoyment to employees using mobile devices

2714 April 2023

Requirements Challenges Solution Benefits

Allen Chang, Manager, IT Innovations, Air Canada

“BlackBerry 10 helps meet our needs in that it delivers a new platform that brings the excitement and the energy that our employees are starting to expect from mobile devices.”

BlackBerry® 10 smartphones

BlackBerry® Enterprise Service 10 with BlackBerry Balance

2814 April 2023

Requirements Challenges Solution Benefits

Allen Chang, Manager, IT Innovations, Air Canada

“BlackBerry 10 helps meet our needs in that it delivers a new platform that brings the excitement and the energy that our employees are starting to expect from mobile devices.”

Able to deliver on enterprise needs while allowing employees to enjoy a compelling personal experience on their BlackBerry 10 smartphone

2914 April 2023

Other Testimonials

Christopher Furst,CIO

“The new BlackBerry 10 operating system is an enterprise-friendly and enterprise-ready platform for getting things done. BlackBerry has listened to the functionality we have asked for and continues to develop products that enable Univision to support employees working remotely.”

Tim Densborn,Lead Mobility Solutions Tech

“BlackBerry functionality and security is the model for Whirlpool's mobile device management strategy. We are pleased to join BlackBerry in this next step in their evolution, and see BlackBerry 10 in action at Whirlpool.”

Annie Davis,Director of Infrastructure

“The productivity benefits on the BlackBerry Z10 smartphone are unmatched, empowering our employees to be as engaged on-the-go as they are in the office. Our employees often require access to confidential information while in the field. The Citrix Receiver application allows for a seamless transition from employee workstations to our BlackBerry Z10 smartphones, because we can access the same applications and files securely behind our corporate firewall.”

Ernie Wittyngham,Senior Director of IT

“MAKO Surgical Corp. is committed to the new BlackBerry 10 platform and we’re very impressed with the unique enterprise benefits the platform brings to our organization. Having secure and reliable support provided by BlackBerry makes sense as BlackBerry is a trusted partner and has been for a long time.”

Commander Scott Edson, Technical Services Division

“Technology is moving fast, and the BlackBerry 10 platform is a viable secure platform that can help us keep up. I have personally tested devices on many smartphone operating systems and I think the BlackBerry 10 platform is a homerun.  It’s very secure right out of the box, a great benefit to government and business, and is designed to make your various communication methods more efficient.”

Heather Murray,Director

“BlackBerry continues to be a an industry-leader in the smartphone and enterprise mobility market, which is why Tech Data sees an advantage in partnering with BlackBerry to offer BlackBerry Enterprise Service 10 to our channel partners. We’ve talked to many IT Administrators and there is a common theme that emerges – they all count on the security, user experience and total cost of ownership that comes with BlackBerry Enterprise Service 10. Now that BlackBerry is embracing multi-platform environments by extending the same security to iOS and Android devices, this product offering is attractive to our channel of solution providers.”

3014 April 2023

Customer Testimonials

Andre Schneiter, CIO

“BlackBerry 10 smartphones and BES10 provide the security and reliability we need for our daily operations. In addition, BlackBerry Balance technology offers great flexibility and privacy to our executives, which was also a decisive factor.”

TejinderPal Singh Miglani, Group CIO

“BlackBerry 10 offers very strong and compelling features, especially when it comes to data security and the flexibility to meet different working needs. With features like BlackBerry Balance technology, we are able to keep corporate information separate and secure from personal content. Users can access the corporate resources as per their needs and effortlessly along with the confidence that the data is fully secure and cannot be unintentionally leaked via personal channels.”

Luis Antonio Rodriguez, Executive Director

“Enterprise mobility is a key technology for us. That is why we selected BlackBerry, which offers the best options for our employees by helping them increase responsiveness, while it maintains security and flexibility for our IT group.”

VVR Babu, CIO

“The robust architecture of the BlackBerry Enterprise Solution has ensured the availability of a secure and reliable mobility solution that addresses the requirements of ITC’s managers. With BlackBerry 10 smartphones and the implementation of BES10, ITC’s employees will be able to share information securely with all their stakeholders.”

Keith Fernandez, Information Assets Security

“At PDVSA, we work to maintain a high level of security and operating resilience to reach key objectives in Venezuela, aligned with our strategy for the country. This is why we need an EMM platform capable of offering excellent security, and that’s BlackBerry Enterprise Service 10. We’re very pleased with the security and flexibility that BlackBerry Enterprise Service 10 offers for our devices, and having features included in them that enable our mobile workforce to be more productive, it’s really an easy decision to have chosen this solution.”

3114 April 2023