The Fourth Paradigm in the Work Field

From ‘outside-in’

to ‘inside-out’

ir. Johan Roels

Symposium Amsterdam – November 12th 2014

“When we really want to change, to transform,

we’ll have to transform our mindset”

Charlie L. Palmgren

“It is the way we ‘see’ the world – not in terms of our visual

sense of sight, but in terms of perceiving, interpreting and

understanding.”

Stephen R Covey

“A paradigm is a set of rules and regulations that enables to

solve the problems we are encountering”.

Joel A. Barker Author and Futurist

The Course of a Paradigm

Time

Pro

gre

ss

A

B

C

SAFETY L

EVEL

TIME

Engineer … first paradigm

Technical

Paradigm

Time

S

a

f

e

t

y

l

e

v

e

l

A paradigm shiftis a change to a new game, a new set of rules

Safe

ty L

eve

l

Time

Safety Consultant … second paradigm

Technical

Paradigm

Time

S

a

f

e

e

t

y

l

e

v

e

l

Organizational

Paradigm

Technical

Paradigm

S

a

f

e

e

t

y

l

e

v

e

l

Time

Organizational

Paradigm

Injuries

AccidentHazard

Person

Ancestry

Lack of

Control

Basic

causes

Immed.

Causes

Incident Loss

« If i’m visible at all, that’s because I stand

on the shoulders of two Giants »

Safe

ty L

eve

l

Time

Human BBS … third paradigm

Technical

Paradigm

Time

S

a

f

e

e

t

y

l

e

v

e

l

Organizational

Paradigm

Behavior

Paradigm

Actual Mindset in Safety

Time

Pro

gre

ss

Outside-in

The Black Hole Phenomenon

S

A

Top Management

Work Floor

The Black Hole Phenomenon

S

A

Top Management

Illogical slogans

Unrealistic

programs

Work Floor

The Black Hole Phenomenon

S

A

Top Management

Illogical slogans

Unrealistic

programs

Black

Hole

Work Floor

The Black Hole Phenomenon

S

A

Top Management

Illogical slogans

Unrealistic

programs

Black

Hole

BOHICA

Work Floor

DRIVING FEAR OUT

What will happen if we stay in this Mindset

Time

Pro

gre

ss

Outside-in

Time

Pro

gre

ss Inside-out

Top-Down/Bottom-Up &

All Directions

Outside-in

Top-Down

I have a Dream

Fourth Life/Fourth Paradigm

From ‘outside-in’ to ‘inside-out’

or Business Spirituality

DOING

Realism

DOING

Realism

Inspiration

BEING

INTERACTION

DOING

Realism

Inspiration

BEING

INTERACTION

DOING

Realism

Inspiration

BEING

Time

Pro

gre

ss Inside-out

Creative InterChange

Outside-in

The badly needed new Mindset

“Creative Interchange is not just a good idea,

it’s a business imperative!”

Johan Roels

Creative

Interchange

Process

Intrinsic Worth

Shame – Blame Anxiety – Hostility

Frustration

Demands &Expectations

CultureGame

Inadequacy

Anger – FearGuilt – Hurt

REJECTIONConditional

Worth

AuthenticInteracting

ContinualTransforming

CreativeIntegrating

AppreciativeUnderstanding

We struggle within the Vicious Circle

Striving to regain what was never lost, our inherent

creativity, our worth

Creative InterchangeProcess

What will change ?

Who has to change first?

The Sequence of

Transformation

Authentic

Interacting

Sharing with integrity your best

and encouraging others

to share their best

Authentic

Interacting

Sharing with integrity your best

and encouraging others

to share their best

Appreciative

Understanding

Listening with humility

to understand and appreciate

the best others know and value

Authentic

Interacting

Sharing with integrity your best

and encouraging others

to share their best

Appreciative

Understanding

Listening with humility

to understand and appreciate

the best others know and value

Creative

Integrating

Building positives and wishes into “both/and

& different from” creative outcomes

Authentic

Interacting

Sharing with integrity your best

and encouraging others

to share their best

Appreciative

Understanding

Listening with humility

to understand and appreciate

the best others know and value

Creative

Integrating

Building positives and wishes into “both/and

& different from” creative outcomes

Continual

Transforming

Acting on our best

and remaining open

to learning what’s better

“Teaching People what They’ve always Known

So They can Discover

what They never Lost”

Charlie Palmgren

"If you want to teach people a new way of thinking

don't bother trying to teach them.

Instead, give them a tool, the use of which will lead

to new ways of thinking."

R. Buckminster Fuller

Unlocking the Process…

What frustrates you?

Transformation Management

is

Perception Management

“Nothing changes without Personal Transformation”

W. EDWARDS DEMING

I have a dream…

Fear will be ultimately been driven out

I have a dream…

Fear will be ultimately been driven out

by Leaders who live the transformation process

I have a dream…

Fear will be ultimately been driven out

by Leaders who live the transformation process

“The Creative Interchange Process IS the Leader”

I have a dream…

Fear will be ultimately been driven out

by Leaders who live the transformation process

(CI)² Continuous Improvement through Creative Interchange

“The Creative Interchange Process IS the Leader”

I you don’t want to join me in the quest

to this discover this new land, as Proust once said:,

“Discovering new land is seeing with new eyes?”;

I you don’t want to join me in the quest

to this discover this new land, as Proust once said:,

“Discovering new land is seeing with new eyes?”;

WHAT will you do?

I you don’t want to join me in the quest

to this discover this new land, as Proust once said:,

“Discovering new land is seeing with new eyes?”;

WHAT will you do?

When you decide not to do it now, because you do not

have the time or the time is not right, may I ask you:

I you don’t want to join me in the quest

to this discover this new land, as Proust once said:,

“Discovering new land is seeing with new eyes?”;

WHAT will you do?

When you decide not to do it now, because you do not

have the time or the time is not right, may I ask you:

WHEN will you do it ?

I you don’t want to join me in the quest

to this discover this new land, as Proust once said:,

“Discovering new land is seeing with new eyes?”;

WHAT will you do?

When you decide not to do it now, because you do not

have the time or the time is not right, may I ask you:

WHEN will you do it ?

When you decide you won’t do it at all;

I you don’t want to join me in the quest

to this discover this new land, as Proust once said:,

“Discovering new land is seeing with new eyes?”;

WHAT will you do?

When you decide not to do it now, because you do not

have the time or the time is not right, may I ask you:

WHEN will you do it ?

When you decide you won’t do it at all;

WHO will do it in your place?