black box corporate capabilities

8/2/2019 Black Box Corporate Capabilities

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ComprehensiveCommunications

and InfrastructureSolutions

Serving you acrossthe country andaround the world.

Corporate Capabilitie

Voice Communications l Data Infrastructure l Networking Products


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Whether youre ready to move into unified communications and collaboration, build a data center, or upgrade

the hardware in your existing infrastructure, Black Box can deliver the right solution for your business.

Voice CommunicationsFor the absolute latest in voice

technologies, including Voice over

IP, unified communications and

collaboration, and mobility, call

Black Box.

Solutions include: UnifiedCommunications

&Collaboration

VoIP

TraditionalTelephony

MaintenanceServices

ContactCenters

ManagedServices

NetworkSecurity

Mobility

Messaging

Comprehensivevoice communications and

data infrastructure solutions.

Get the objective advice you need, theindustry-leading technology you want,and the real support you can count onfrom Black Box Network Services.

Data InfrastructureWe deliver start-to-finish services

for new installations and system

upgrades for one site or multiple

sites around the world.

Capabilitiesinclude: StructuredCabling

DataCenters

DataNetworking

WiredNetworks

WirelessNetworks

HybridWired/Wireless

DataNetworks

CATV&VideoSystems

DigitalSignage

NetworkMonitoring

TechnologyDeployments

Networking ProductsWith 118,000+ products, youll find

everything you need to build and

maintain your network.

Products include: Cabinets&Racks

Cabling

DataCommunications

DigitalSignage&Multimedia

Interface&ProtocolConverters

KVMServSwitch

Networking

NetworkSecurity&Optimization

PeripheralSwitching&Sharing

Power&SurgeProtection

RemoteMonitoring&Security

Testers&Tools

VoiceCommunications

About Black Box

Copyright2010.BlackBoxCorporation.Allrightsreserved.PrintedinU.S.A.BlackBoxandtheDoubleDiamondlogoareregisteredtrademarksofBBTechnologies,Inc.DoubleDiamond, ServSwitch , and SmartBundlearetrademarksofBBTechnologies,Inc.Anythird-partytrademarksappearing in this publication are acknowledged to be the property of their respective owners.


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Your single source for voice and data communicationsand infrastructure solutions.

No other provider offers the voice and data communications and infrastructure solutions, support, and

products that Black Box Network Services does. Our global footprint, diverse capabilities, 34-year

history, and deep commitment to provide the best technical solutions and support in the industry

make us the right choice for your business.

A trusted provider.

Black Box Corporation (NASDAQ Global Select: BBOX) is a trusted provider of comprehensive voice and data

communications and infrastructure solutions. As a value-added reseller and channel partner of platforms and

applications from the industrys top manufacturersand a provider of our own line of products and services

we design, build, and maintain todays complex voice and data networks. Plus we have ISO 9001 certifications,

giving you the assurance of quality around the world.

Dedicated to helping you.

As a $1 billion organization delivering services and solutions around the globe, at our core, we are an organization

of top technical professionals dedicated to delivering personalized support to help you evaluate your technology

options and implement the right voice communications, data infrastructure, and products to achieve your objectives.

Serving you locally and globally.

With the largest footprint in the industry, Black Box can serve you whether you have one office or a global enterprise.

Headquartered near Pittsburgh, PA, Black Box maintains 194 offices and serves 141 countries. We have 175,000

clients in every major sector from government and education to manufacturing and transportation.

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724-746-5500


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Voice Communications

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Comprehensive solutionswith uncompromising support.

Count on Black Box Network Servicesto deliver the latest innovations fromthe industrys top manufacturers.

Put the worlds largest independent provider of voice communications services on your team. With

an unmatched portfolio from todays leading manufacturers and an extensive offering of maintenance

services, we can deliver comprehensive solutions for clients of every size and industry.

Unifed Communications & Collaboration xBring your many communications unctions together

to better serve your customers and your employees.

VoIP x Converge your voice and data traic ontoyour IP network or improved eiciency, cost savings,

and application enablement.

Traditional Telephony x Maximize the perormance

o your telephony system with solutions ranging rom

legacy platorms to cutting-edge technologies.

Maintenance Servicesx

Get peace o mind with

a comprehensive maintenance service plan.

Contact Centers x Turn your contact centerinto a dynamic, IP-based environment.

Network Security x Saeguard your networkand your companys assets with a ully integrated

security solution.

Managed Services x Simpliy complexcommunications with blended on-site and remote

services as well as Communications as a Service (CaaS),

including ully hosted oerings.

Mobility x Cut the desktop wires but keepemployees connected to your customers

and to each other.

Messaging x Enable your employees to stayconnected and access all messages voice, ax,

and e-mail through a single user interace.


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blackbox.com

Black Box can oer you an unmatched portolio o technology platorms and applications rom

todays leading manuacturers and the expertise backed by more than 2000 certifcations.

Find the right solution and partner or your business.

Unifed

Communications

& Collaboration VoIP

Traditional

Telephony

Contact

Centers

Network

Security

Managed

Services Mobility Messaging

Contact Center Reporting & Performance Management


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Our objective approach, breadth and depth of capabilities, years of experience, and unmatched expertise make

Black Box Network Services the right voice communications partner.

An objective approach.

Because we are an independent provider, youll receive a solution using world-class technologies rom leading manuacturers.

Interoperability is critical, and our vendor-neutral approach keeps us at the oreront o innovation to ensure that you get exactly

the right solution or your business.

End-to-end solutions.

Whether youre looking or a traditional telephony system or want the latest in unifed communications and collaboration, call

Black Box. We oer comprehensive solutions rom design, planning, and installation through comprehensive maintenance and

Day-2 support.

Extensive experience.

Voice communications is our business. We currently maintain more than our million ports or clients o every size and in every

major industry. In addition, Black Box has one o the largest stas o BICSI-certifed RCDD engineers, and our techs boast morethan 2000 certifcations.

24 / 7 call center support.

Get help when you need it. Our Support Centers handle more than 34,000 calls each month. More than 95% o trouble calls are

resolved without manuacturer assistance, and our remote resolution is more than 70%.

Bringing it all together.

Objective advice.The right voice communications technologies.Comprehensive maintenance services.Extensive experience and support.


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724-746-5500

The industrys largest footprint.

Whether you need to make connections across town or across the country, Black Box Network Services can help. With

194 ofces around the world and voice communications capabilities throughout North America, Black Box has the largest

ootprint in the industry. No matter where you are, youll receive the beneft o ull-scale Black Box services with the local

support you want.

For specifc location and contact inormation, call us at 724-746-5500 or visit blackbox.com.

Network Operations Centers.

Black Box operates seven centers in the U.S.:

Amherst, VA

Amityville, NY

Brecksville, OH

Houston, TX

Minnetonka, MN

Murreesboro, TN

Wethersfeld, CT

In addition to our local ofces, we remotely deploy hundreds

o technicians strategically throughout the U.S.

United States

AlabamaBirmingham

HuntsvilleMobileMontgomery

ArizonaPhoenixTempe

California Culver City

FontanaIrvineRedwood CitySacramentoSan Jose

ColoradoCentennial

ConnecticutSouth WindsorWethersfield

FloridaDestinFt. MyersHialeahJacksonvilleMiramarOrlandoPensacolaPompano BeachSt. PetersburgTallahasseeTampa

Georgia Atlanta

ChambleeDuluth

Roswell Idaho

BoiseIdaho FallsTwin Falls

IllinoisChicagoCountryside

IndianaIndianapolis

IowaDes Moines

KentuckyLouisville

Louisiana

Baton RougeLafayetteNew Orleans

MassachusettsMilfordNeedhamWorcester

MichiganTroyWarren

MinnesotaBrooklyn ParkMinnetonka

MississippiJacksonOcean Springs

MontanaBillingsBozemanButteHelenaKalispellMissoula

NebraskaLincoln

NevadaLas Vegas

New HampshireManchester

New JerseyMarltonMt. Laurel

New YorkAmityvilleMaspethNew RochelleNew York

North CarolinaCaryCharlotte

RaleighWinston-Salem

Ohio

BrecksvilleCentervilleCincinnatiClevelandDaytonStrongsville

OklahomaTulsa

OregonEugenePortland

PennsylvaniaBlue BellBridgevilleLafayette HillLawrenceMechanicsburg

PittsburghSouth CarolinaCharlestonGreenvilleWest Columbia

TennesseeJohnson CityKnoxvilleMemphisMurfreesboroNashville

TexasArlingtonAustinCarrollton

El PasoHoustonSan Antonio

Virginia

AmherstHerndonSterling

WashingtonKennewickRentonSpokane

West VirginiaHuntington

WisconsinWaukesha

CanadaCalgaryEdmontonMarkhamMontrealRichmondToronto

MexicoPuebla PueSanta Cruz

Atoyac

Puerto RicoHato Rey


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Black Box Resale Services:Remanufactured x Repaired x New

Certifed remanuactured telephony equipment xSave up to 60% on MSRP plus get a risk-ree, two-yearwarranty on most remanuactured products.

Next-to-new and new equipment x Get antastic prices on unused, premium stock products (next-to-new)and new products rom most leading manuacturers.

Advanced repair and replacement program x Our certifed technicians fx all major brands and models. Eliminatedowntime, too, with our 24-hour advanced replacement and fve-day repair turnaround programs.

The widest selection x Choose rom one o the largest selections anywhere with 15,000 products rom all leadingmanuacturers in stock and ready to ship.

Go green x Keep equipment that can be repaired and reurbished out o landflls. With our free disposal servicesand Buy Back program, we can help you help the environment and control unnecessary costs.

For more inormation on Black Box Resale Services and our huge selection o products, call 877- 415 - 3379 or go to

blackboxresale.com.

Guaranteed budget friendly.Guaranteed performance.

Save on remanufactured and repaired telephones,cards, systems, conference phones, and wireless/mobileequipment all guaranteed to perform.

Black Box Resale Services also providesSiemens, Nortel, Spectralink, and Aspect Software products.

interalia


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blackbox.com

GSA Schedule 70

GSA Contract # GS-35F-0158J

Open to all government agencies.

Cage Code: 59951

DUNS# 082254871

Federal ID# 25-1272662

Black Box accepts all governmentpurchasing cards.

WAWF Invoicing.

Black Box GSA listed productsare also available on:

NASA(SEWPIV). NETCENTS.

For more information on GSAproducts, contact a government

specialist at 877-877-2269 or go towww.blackbox.com.

Government: serving those who serve.

For more than 30 years, Black Box Network Services has been delivering voice communications solutions,

data infrastructure services, and networking products to federal, state, and local government agencies.

Whether your mission is to serve the citizenry, protect our borders, or defend our country from threats,

both foreign and domestic, we serve those who serve.

Voice Communications Completesolutionsincludingevaluation,design,procurement,

implementation, and maintenance. TDM,VoIP,anduniedcommunicationsandcollaborationfor

facility, campus, base, metropolitan, and enterpise networks.

Enterprise/agency-wideuniedcommunications(UC).

Communicationsfacilities,includingHVACandpower.

Data Infrastructure Completenetworkinfrastructures,includingplanning,design,

installation, and maintenance.

Wiredandwirelessdatanetworks.

EoIP,IPv4-IPv6transition,wireless,andtactical/mobilenetworks.

Transport:SONETandDenseWaveDivisionMultiplexing.

PassiveOpticalNetworks(PON/GPON).

Physicallayer,insideandoutsideplantsystems. Datacentersolutionsbuiltonthebestcommercialpractices.

For voice communications and data infrastructure services, contact

BlackBoxNetworkServicesFederalat703-885-7900 or go to

http://federal.blackbox.com.

Networking Products Morethan118,000products.

Morethan17,000productsontheGSASchedule.

Same-dayresponsesforGSApricingrequests.

Milspecpackagingwhererequired.

Kittingtoyourrequirements.

SmartBundle services for staging.

Customproducts.


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End-to-end services for all

infrastructure types.

Talk to Black Box Network Servicesor complete start-to-fnish servicesor your data inrastructure.

For new installations, system upgrades, and moves/adds/changes, Black Box is the only source you need

or planning and design through installation and maintenance.

Structured Cabling x From design through installation and maintenance, we oer a complete structured cabling solutionincluding a lietime guarantee.

Data Centers x You know your organization and we know how to design todays complicated data centers. Together wecan build an environment that works or you.

Data Networking x Your data network is the backbone o your business. Keep it optimized with a solution including

the latest innovations rom leading manuacturers and our own Black Box brand products.

Wired and Wireless x From copper and iber wired networks to wireless systems, we have the expertise to tackle anynetwork challenge.

CATV/Video/Digital Signage x We oer a robust portolio o solutions to support your multimedia inrastructure needs.

Network Monitoring x Get total visibility o your network to identiy and resolve issues quickly.

Technology Deployments x Let us successully manage and execute your next technology deployment.

Black Box exclusives.

Work with the experts x Youll work with one o the largest stas o Registered Communications Distribution Designers(RCDDs) and BICSI-trained and certiied technicians.

Guaranteed-or-lie structured cabling x Receive a guaranteed-or-lie warranty on your Black Box brand structuredcabling system rom products to perormance.

Certifcation Plus x I Black Box designs and installs your structured cabling system with materials rom another vendor,well certiy and guarantee your network application or lie!

Data Infrastructure

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Build your network with our worldwide network services.

Why risk working with multiple vendors in multiple locations with multiple results? The solution for worry-free,

multisite projects is simple: Black Box Network Services, the company with the largest footprint in the industry.

Youll receive seamless project coordination for one site or thousands of sites. And well ensure every site receives

the same high-quality design, workmanship, and equipment.

With 194 offices in 141 countries serving 175,000 clients, Black Box can connect your networks locally and globally.

For specific locations and contact information for Black Box offices worldwide, go to blackbox.com.

Black Box Service Coverage

The AmericasArgentinaArubaBahamasBarbadosBermudaBoliviaBrazilCanadaCayman IslandsChileColombiaCosta Rica

Dominican RepublicEcuadorEl SalvadorGrenadaGuatemalaGuyanaHondurasJamaicaMexicoNetherlandsAntilles

PanamaPeruPuerto RicoSaint HelenaSaint LuciaTrinidad & Tobago

Turks & Caicos

United StatesUruguayVenezuelaVirgin Islands of Great

BritainVirgin Islands of the U.S.

Europe, Africa,& Middle EastAlgeriaAndorraAngolaAustria

BahrainBelgiumBeninBosnia & HerzegovinaBurkina FasoBurundiCameroonCape VerdeChannel IslandsCongo (Zaire)CroatiaCyprusCzech RepublicDenmarkEgyptEstoniaFinland

France

GabonGambiaGermanyGhanaGibraltarGreeceGreenlandGuineaHungaryIcelandIraqIreland

(Republic of Ireland)

IsraelItalyIvory CoastJordanKenyaKuwaitLatviaLebanonLiechtensteinLithuaniaLuxembourgMacedoniaMadagascarMaltaMonacoMoroccoNetherlands

Niger

NigeriaNorwayOmanPolandPortugalQatarRepublic of South

AfricaRunionRomaniaRussiaSan MarinoSao Tome & Principe

Saudi ArabiaSenegalSierra LeoneSlovakiaSloveniaSpainSwedenSwitzerlandTunisiaTurkeyUgandaUnited Arab EmiratesUnited KingdomVatican City

Asia/Pacific RimAustraliaBangladeshBruneiChinaFijiFrench PolynesiaGuamHong KongIndiaIndonesiaJapanKorea (South)

MalaysiaMauritiusNepalNew CaledoniaNew ZealandNorthern Marianas

IslandsPakistanPapua New GuineaPhillippinesRepublic of TaiwanSingaporeSri LankaTajikistanThailandTurkmenistanVanuatu

Vietnam 9

724-746-5500


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Networking Products

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Youll get IT at Black Box.

Get it here: 118,000 products.

Get it right: FREE Tech Support.

Get it ast: Same-day shipping.

Black Box Network Services is the industrys source or the latest technology as well as hard-to-fnd and legacy

products. With more than 118,000 selections, youll fnd everything you need to take your network rom the

data center to the desktop.

Cabling

FindthelatestCAT5e/6/6a/7cable.

Getguaranteed-for-lifeperformancewithETL-Veried

channelsolutions.

Completeyourdatanetworkswithber,video,

USB,anddatacommcables;connectors;and

infrastructurehardware.

Cabinets & Racks

Houseserversandnetworkequipment.

Createsafeandcleandatacenters.

Findenclosuresandracksforanysizeenterprise. Controlenvironmentalissuessuchastemperature

andhumidity.

Meetstandardswithcablemanagement.

Digital Signage & Multimedia Createdazzlingdigitalsignagepresentations.

Buildfullyintegratedmultimedia,multiscreensystems.

Convert,switch,extend,andsplitvideo. Choosesolutionsforpoint-of-purchase,

hospitality,education,medical,airports,

publicbuildings,tradeshows,andmore.

Data Communications

Communicateinharshenvironments.

Drivedataoverberandcopper.

Setupindustrialcommunications.

Senddataovershortruns.

SetupISDN,DDS,andT1/E1communications.

Selectmodems,modemsharing,andaccessories.

KVM ServSwitch

ControlmultiplecomputersfromasingleKVMstation.

Mixandcontrolcomputersfromdifferentplatforms

andmanageserversoverIP.

Takecommandofyourservers.

ChoosefromKVMswitches,extenders,consoletrays,

andmore.

Interace & Protocol Converters Connectincompatiblehardware,whetheryouneed

interfaceorprotocolconversion.

FindDINrailsolutions.

Congurecustomsolutions.

ChoosefromdigitalI/Oandserialcards.

Convertserialtoparallelandviceversa.


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724-746-5500

Call before 5 p.m. ET weekdays for same-day shipping.

We ship99.96%

of all productsthe same day!

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Testers & Tools

Diagnoseandcertifynetworks.

Verifyberandcopperruns.

Troubleshootcableandequipment.

SelectfromourcomprehensivelineofBlackBox

brandandFlukeNetworksproducts.

Choosefromgeneral-usehandtoolsandtoolsets.

Power & Surge Protection

Monitorandremotelycontrolpower.

Guardagainstpowersurges,blackouts,

andotheranomalies. ChoosefromacompletelineofUPSs.

Backupcriticalequipmentandsupply

redundantpower.

Protectdatalines.

Networking

Selectfromafullrangeofcomponents

rangingfromsmallandmediumbusiness(SMB)

networkstoglobalenterprisesolutions. Buildwiredandwirelessnetworks.

Findindustrialproductsforextremeconditions.

Getadaptablesolutionstoexpandnetworking

congurations.

Voice Communications Choosefromleadingvoicesystems.

Selectdesktoptelephonyequipment.

Savewithresaleservicesandequipment.

Network Security & Optimization

Preventuntrusteddevicesfromconnectingtoyour

network.

Controlbandwidthcosts,reduceInternetthreats,

andincreaseemployeeproductivity.

Protectyournetworkwithastateful-inspectionrewall.

Accessclassiedandunclassiednetworksfrom

onekeyboard,video,andmouse.

Remote Monitoring & Security Secureyourpremiseswithbiometricaccesscontrol

usinghighlyreliablemultistagengerprintverication.

Guardmission-criticalITequipmentagainstthreats

suchasheat,humidity,andwater.

Setupsensorsandalarmsforenvironmental

monitoring.

Peripheral Switching & Sharing Choosefrommanualandelectronicswitches,matrix

switches,consoleportmanagers,andmore.

Webuildcustomswitches,too.


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With our broad portfolio of solutions, years of experience, and extensive technical support,

Black Box Network Services can design, install, supply, and maintain the right solutions

for your business.

Providing End-to-End CommunicationsAs the world gets more complex, well help clarifyyour network and communications strategy.


The latest in communications

solutions from todays leadingmanufacturers .

Contact Center

Maintenance

Managed Services

Messaging

Mobility

Network Security

Traditional Telephony

Unified Communications

& Collaboration VoIP

Data Infrastructure

Design, installation, and

maintenance solutions for alltypes of data infrastructures.

CATV & Video

Data Centers

Data Networking

Digital Signage

Network Monitoring

Structured Cabling

Technology Deployments

Wired/Wireless/Hybrid

Wireless Bridges

Products

Find more than 118,000 high-

quality products at the rightprices.

Cabinets & Racks

Cables

Datacom

Digital Signage & Multimedia

Infrastructure Hardware

KVM

Networking

Network Security

& Optimization Physical Security

Power

Corporate Capabilities

724 -746 - 5500 | blackbox.com

black box corporate capabilities

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