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BIZMAIL PLUS SERVICES
BizMail+ Version 3.2
OVERVIEW AND ADMIN MANUAL
Client Confidential Version 3.2
GENERAL INFORMATION
This document has been prepared for the Existing and prospective clients of Net4India.
Last Revised: Version: 3.2
Table of contents
GETTING STARTED 1-1
Case 1 1
Case 2 1
ADMIN SETTINGS 2-2
Change Admin Password 2
Add Sub domain 3
CUSTOMIZE 6-9
Upload Logo / Image 6
Theme & Title 7
Website Plug-in 8
Banner Settings 9
User Management
10-11
Add User 10
View All User 11
Forward 12
Rename User Alias 13
Search Users 14
Add Bulk Users 15
Email Monitoring 17-21
Add Monitor 17
Edit Monitor 19
Delete Monitor 20
View Monitor 21
Group Email 22-25
Add Group 22
Edit Group 23
Delete Group 24
View All Group 25
Spam Policy 26-29
Black Listing 26
White Listing 27
Message Filter 28
Spam Tuning 29
Catch All Account 30
Manage All A/C 30
Getting Started
In order to activate the bizmail plus pack administrator needs to make the changes as per
details received in Welcome mail.
Case 1: In Case Name Servers of the domain are pointed to Net4 India
Incase Name Servers of the domain name are with net4india then all The MX and CNAME
entries will be done automatically.
Case 2: In Case Name Servers are not with Net4 India
If your domain is not pointed to our Name Servers as mention below:
Primary Name Server: ns1.net4india.com Secondary Name Server: ns2.net4india.com
(To check your name servers’ details, click the link given below)
http://www.net4.in/net4app/aspx/domains/searchDomain.aspx#marketingtab
Then User has to contact the name server provider In order to get the MX and CNAME entries
done. Kindly provide all the MX and CNAME entries which you have received in the welcome
mail to the name server provider to get the same entries done.
A) Create the MX Record in the following Manner
Create the MX RECORD as mail.domainname.com Point this MX RECORD to the I.P. 202.71.131.224
B) Make the CNAME Entry for your POP & SMTP in the following Manner.
pop.domainname.com. IN CNAME mail.domainname.com smtp.domainname.com. I N CNAME bizsmtp.net4india.com. smtpauth.domainname.com. IN CNAME smtpauth.bizmail.net4india.com.
ADMIN MANUAL BIZMAIL PLUS Page No: 1
Admin Settings
1. Change Password
The Administrator can change the admin panel password at any point of time. Password can be
changed by log into the admin panel with current User and password then move the Cursor to
Admin Settings and click on Change Password. It will ask for Old password which you have to type
in the mention box - > then type new password and re type the new password and click on submit.
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2. Add Sub Admin
Through this link you can add sub-admin users ; to add sub-admin user you need to move the
cursor to Admin Settings and click on Add Sub Admin then you can add sub-admin user it will
ask for some details as an user name , password etc. Details with (*) sign are mandatory to fill,
then Click on Add.
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After you successfully add the sub-admin user, following screen a) will appear.
After clicking on Assign, screen b) will appear:
a. You can select Role and permission type to be given to sub-admin. b. Combination of Role and permission type will be granted to sub-admin user after
clicking on Grant and will be displayed under permissions.
c. Permissions granted can be revoked easily by selecting the role and permission type to be revoked and then clicking Revoke.
d. All sub-admin users has a default permission i.e. Can view Information (They can
view but cannot add, edit or delete anything).
e. Role specific to permissions are divided according to control tabs available in admin
panel.
f. Sub-admin user after logging in with its credentials will be able to access only those
functionalities in admin panel that are granted to it.
g. Sub-admin user can easily be deleted by clicking on Delete This User button.
h. Password of sub-admin user can easily be read by clicking on masked password
and can be updated by editing existing password and clicking on Update Password.
a)
b)
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You can manage created sub-admin users anytime by clicking on Manage Sub-Admin Users
button that is available in screen c) which is shown after we click Add Sub Admin link in Admin
Panel. After clicking on this button screen d) will appear where we can manage created sub-
admin users i.e. Change Permissions, Change Password, Delete User.
c)
d)
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Customize
1. Upload Logo/Image
Through this link you can upload the logo / Image or Banner of your company, uploaded Image
will reflect on the Admin panel and the uploaded logo will reflect in your webmail. To upload the
Logo or Image Move the cursor on Customize and click on Upload Logo/Image then click on
Browse to select the location of Image which is stored in your system and click upload.
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2. Theme & Title
Through this link you can change the theme of your webmail Interface; to change the theme
you need to move the cursor to Customize and click on Theme & Title then you can choose the
theme from drop down menu in Current theme Section and Click on Update.
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3. Website Plug-in
Through this link you can customize the webmail’s login table on your website. You just have to copy paste the coding mention to your website coding.
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4. Banner Setting
Through this link you can enable or disable the banner which is reflecting in your Login Page. To
disable or enable the banner you need to move the cursor on Customize and click on Enabled/Disabled
banner then click on the check box in front of Disable/Enable Banner and click on submit.
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User Management
1. Add User
In order to Create the e-mail id’s you need to move the cursor on User Management and click on Add user then it will ask for some details as an user name , password etc. Details with (*)
sign are mandatory to fill. In case you want to create e -mail id as ‘[email protected] ‘then in user name you have to type ‘email’ only and then fill rest of the details then click submit.
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2. View All User
Through this link you can view all the users created under your admin panel, from this link you
can do the following:
a. Reset the Email id password by clicking on Reset password. b. Change the status of e-mail id (activate or deactivate) by clicking on check box in
front of the user and then click on Toggle.
c. Delete the user by clicking on check box in front of User and then click on Delete. d. Change the quota (space) allotted and other details of particular User by clicking on
Edit then change the required details and click on Update.
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3. Forward
Through this link you can activate e-mail forwarding. Move the cursor to User Management
and click on forward then click on alphabet from which your e-mail id starts.
Enter the e -mail id on which you want to forward the mails in Forward To section and check on Keep a
copy while forwarding (In Case you want to have copy of same mail on your mail box) and click on
Update. Further, you can enter multiple e-mail ids in forward to section just use comma (,) as separator.
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4. Rename User Alias
Through this link you can rename the already created e -mail ids. You need to move cursor on
User management and click on Rename User Alias then type the Username which you rename in
Alias Name section and type the new alias name in New Alias Name section and click on Submit.
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5. Search User
Through this link you can search the created e-mail ids in your admin panel. You need to move
the cursor on User Management and click on Search User then type the Alias name or complete
e-mail id in the E-mail id section and search.
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6. Add Bulk Users
In order to create the Email-Id’s in bulk you need to move the cursor on User Management
and click on Add Bulk users then after that you will find a button Download Sample. Click that
button to download the sample excel file which contains the sample data in the format
required. Prepare an excel file (.xls) containing data of Email-Id’s to be created according to the sample file provided. Then upload that excel file.
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After you successfully upload the file, following screen a) will appear.
After clicking on Confirm:
a. If the data in uploaded file is in correct format for all Email-id’s, then all Email-id’s are created successfully.
b. If for some or all Email-id’s, data is not in correct format or Email-id already exists
then screen b) will appear which will show Email-id’s whose creation failed along with reason of failure. Record of failed data can be downloaded as csv file by clicking
on Download as CSV button.
a)
b)
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Email Monitoring
Through Email Monitoring Feature administrator can monitor all the incoming and outgoing
e-mails of their users.
1. Add Monitor
Through this link you can activate e-mail monitoring it will show you list of all created e-mail ids
in your panel. You can select the users you want to monitor by clicking on the check box which
are there in front of the user and also check on the E-mails you want to monitor (Incoming or
Outgoing or both) and then select the forward e-mail id from drop down menu on which you
want to receive the copy of mails and click on Monitor E-mails.
By activating e-mail monitoring feature whatever e-mail id you monitor. One copy of their
send and receive mail will also be delivered on forward e-mail id as Bcc.
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2. Edit Monitor
This link can be used to edit e-mail monitoring e.g. if you want to modify the e -mail id’s for monitoring you can click on edit and check on the e-mail id’s which you want to edit then make the changes accordingly( Incoming or Outgoing or both)
ADMIN MANUAL BIZMAIL PLUS Page No.19
3. Delete Monitor
Through this link you can delete the e-mail monitoring feature in case you have activated the
same. Move the Cursor on Email Monitoring and click on delete monitor then click on check box
in front of the e-mail ids you want to remove from monitoring and click delete.
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4. View Monitor
Through this you will be able to view on which e-mail monitoring is activated and to which e-
mail id their mails are getting forwarded as BCC.
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Group E-mail
Through Group e-mailing feature, The administrator can create the groups, so that e-mails
sent to the particular group will delivered to all the users in same group.
1. Add Group
Through this link you can create the group e-mail id. You can select the e-mail id to be added in
group by check on the right side and then give any name in the group and click on Add Group.
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2. Edit Group
Through this link you can make changes to already created groups under the admin panel. You
need to move the cursor on Group Email and click on Edit Group then click on edit in case you
want to edit any group then you can add or remove the e-mail id’s from the same group
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3. Delete Group
Through this link you can delete the created group. In order to delete the created group
check on the box which group you want to delete and then click on delete link.
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4. View All Group
Through this link you can see all the groups created and the e-mail id’s which are there in the particular group.
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SPAM POLICY
With this Feature administrator can Black list and white list the e-mail id’s or domain and activate the message filter along with control the anti spam effectiveness.
1. Black Listing
Through this link you can block incoming messages from particular domain or email address. Please
Enter/ Remove e-mail address in the Enter new e-mail id section (check block the entire domain in case
you want to block all the mails from same domain) and click on Add black list. Same will be added and
will start reflecting on the right hand side box. In case to want to remove the e-mail id from the list then
select the e-mail id from the box on right hand side and click Remove.
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2. White Listing
Through this link you can White List incoming messages from particular domain or email address.
Please Enter/ Remove e -mail address in the Enter new e-mail id section ( check white list the entire
domain / company in case you want to allow all the mails from same domain) and click on Add white
list. Same will be added and will start reflecting on the right hand side box. In case to want to remove
the e-mail id from the list then select the e-mail id from the box on right hand side and click Remove.
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3. Message Filter
Through this link you can Add / Remove the message filters (e.g. if any mail contains objectionable or
inappropriate subject (Spam, Viagra etc.) can be blocked. You can select from the drop down menu, type
the phrase and select Return or Blocked or delivered to e-mail address and click on save. Once it is
saved it will start reflecting below in existing filters and you can also remove or Edit the same from there.
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4. Spam Tuning
Through this link you can Control the Anti Spam Effectiveness by clicking on one of the mention
radio buttons (-4 being less aggressive and 4 being more aggressive) and click on save.
Less aggressive: Maximum numbers of mails received into your inbox and other folders
according to defined e-mail message rules.
More aggressive: Maximum numbers of mails will be moved to Junk folder and you have to
check your junk folder regularly for important mails.
Neutral: In this case the system will identify the spam mails and send them to Junk folders.
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Catch All Accounts
With Catch All feature administrator can activate the catch all account. With this feature all the
e-mails which are sent to non existing e-mail address or misspelled e-mail address will be
delivered to the catch all e-mail id.
Manage All A/c
Through this link you can select the alias (E-mail id) from drop down menu where you want the
e-mail to be forwarded and click on Edit.
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Home
To go to the Home page you can click on the mention link.
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Log Out
To protect your Admin panel you should always logout when you are finished your work.
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