bit- it fundamentals(session 1)

8/4/2019 BIT- IT Fundamentals(Session 1)

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Information SystemsInformation Systems

ConceptsConceptsBy:By:

Deepali Bhardwaj


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Why Are Information Systems BecomingWhy Are Information Systems Becoming

Important?Important?

Computers are now an integral part of societyand business

New technologies influencing business Globalization Emergence of digital firms

Knowledge Society

8/27/2011 2BIT-IS Concepts


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Digital FirmsDigital Firms Have significant business relationships and processthrough digital networks

Core business processes are accomplished throughdigital networks Key corporate assets intellectual property, corecompetencies, and financial and human assets are managed through digital means

Internal and external environments are quicklyrecognized and dealt with Inhabited byKnowledge Workers, who create,

modify and synthesize knowledge from information



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Data, I f r ati , K wl d & i dData, I f r ati , K wl d & i d



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Information SystemsInformation Systemsy Information System: Organized combination of

y Hardware

y Software

y Communication networks

y Data

y People

that collects, transforms and disseminates

information in an organization to support decisionmaking



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Components Of An Information SystemComponents Of An Information System



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Impact Of IS On OrganizationsImpact Of IS On Organizations

Substituted for labor

Substituted for other forms of capital likebuildings, machines

Reduces transaction costs

Reduces management costs Improves quality of information

Flattens organizational structures8/27/2011 7BIT-IS Concepts


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Strategic Business ObjectivesStrategic Business Objectives Operational excellence New products, services, and business models

Customer and supplier intimacy Improved decision making Competitive advantage

Survival



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Usi i f r ati syst s ff ti ly r q ir san nd rstanding f t

rgani ati n, anagement,and inf rmati n technologyshaping thesystems.

n informationsystemcreates al e for the firmasanorgani ational and

management sol tion tochallengesposed y theenvironment.

Dimensions Of Information SystemsDimensions Of Information Systems

Decision Making

Formulate Plans

Allocate Resources

Structure

Business Processes

Politics

People

Culture

Hardware

Software

Networks

Data Management



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Business Processes An ISBusiness Processes An IS

Business processes The way a business organizes its workflows The method it uses to accomplish tasks

The way it coordinates its activities among employeescustomers, and suppliers Can be single function or cross-functional

Information systems enhance business processesin two ways: Increasing the efficiency of existing processes. Enabling entirely new processes that are capable of

transforming the business



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The Or er Fulfillment ProcessThe Or er Fulfillment Process

Fulfilling a customer or

er involves a complex set of steps that re uires the close

coor

ination of the sales, accounting, an

manufacturing functions.

Business Processes An ISBusiness Processes An IS



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1. What technologies are used by UPS?

How are these technologies relates to UPS businessstrategy

2. What problems do UPSs information systemssolve? What would happen if these systemswere not available?

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UPS Competes Globally With ITUPS Competes Globally With IT

BIT-IS Concepts


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y Functionaly Sales and marketing systemsy Manufacturing and production systemsy

Finance and accounting systemsy Human resources systems

y Constituencyy Operational Systemsy

Management Support Systemsy MIS, DSS, EIS

Types of Business Information SystemsTypes of Business Information Systems



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y Enterprisey ERP, SCM, CRM, KM

y e-Business, e-Commerce

y Intranets and Extranets

y Collaboration and Communication systemsy E-Mail, Instant Messaging, Cell phones and

Smart phones, Wikis, Social Networking

Types of Business Information SystemsTypes of Business Information Systems



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y Responsible for IT servicesy Creates IT strategies in alignment to business

strategiesy

Maintaining hardware, software, data storage,networksy Identifies new system requirements and develops

new products and services

TheThe IS Function InIS Function In BusinessBusiness



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IS Function Within BusinessIS Function Within Business -- 11



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bit- it fundamentals(session 1)

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