Birthday Party Guideline Sheet

Below is a guideline for how all parties should be ran from the moment you walk in, to the very end of the party. Please note that this is just a baseline and I encourage you all to add your own spins and creativity to it so that we can provide the best birthday experience for every birthday child. Please keep in mind when doing these parties, it is a very special day for the birthday child, and it is our job to make them feel as special as we possibly can. With that said, at the bottom of this page I have mentioned a few simple actions that can go a long way in providing the best experience possible.

Before the party:

- Become familiar with the birthday child’s name and age along with the parent’s name - Set up tables and chairs- Fill up water coolers from the café- Prepare any games that were listed and if none were listed, take out some equipment and wait to ask the

birthday child what they would like to play upon arrival - Know what time you are going to be picking up the pizza (if a pick up time was not given, go to the café

and they have a sheet that says when our pizza is scheduled to be ready)- The room should be clean, but if for whatever reason there is trash or the floor is sticky do what you can

to make the room more presentable- When the party parent arrives you should take everything (both people should be available) off of their

hands, and offer to setup any decorations they brought in- If it does not say on the agenda that they would like to open presents, then ask before the party and be

sure to have reserved enough time to do so.- Be sure to greet the birthday child with their name and new age. Don’t forget to wish them a happy

birthday as well

Serving Food:

- ALWAYS serve the birthday child first- After serving the birthday child, receive all of the guests’ attention, and ask them to make gestures for

different types of pizza and cupcakes. - Example: if I could have all of your attention for just a second, we are going to get started on some pizza.

If you are super awesome like the birthday boy please raise your hand for pepperoni pizza, and if you would like cheese pizza please place your hand on top of your head. Once again, if you would like pepperoni please raise your hand super high, and if you would like cheese, please place your hand on top of your head.

** It is important to reiterate yourself at least once so that the majority of the kids are able to hear it. I realize that most likely not all of the children will be listening, but typically most of them are and this serves as an easy and efficient way to get food passed out.

- If your birthday child’s parent is offering to help pass out, thank them for the offer and politely encourage them to sit down and enjoy the party.

Gym Games:

- If there are not games listed on the agenda and you cannot think of any, there are a lot of them under the “gym games” tab in both birthday binders.

- Children of younger ages can be inpatient and at times it may be hard to organize a game, but you should still be playing at least 2 gym games per hour of designated gym time. (this is based on an estimate of 15 min per game for a total of 30 min of organized gym games, sometimes it may be better to fit 3 games in the allotted 30 minutes depending on the patients of the kids and the liking of the game)

- Sometimes parties would rather have free time, sometimes they would rather have organized games, and sometimes they would rather have both, always make sure to check with the parent so that we can fulfill their expectations.

- Parents and children love it when we are being active and interacting with the kids, so we should be engaging with the kids in all of the games. (Be the referee; If teams are uneven, then play on a team. You need to try and be involved in some way)

Cleaning: There is a cleaning checklist in the front of both birthday party binders that should be completed and initialed at the end of every birthday. If there is a party afterwards, then we need to sweep and spot clean the floor, however we do not need to mop.

Providing the Best Experience:

- Birthday child should ALWAYS be in the front of lines- Birthday child should ALWAYS be served first- You should be asking the birthday child for their input- Remember we are providing a service, it is important to provide a service that exceeds and at the very

least satisfies peoples’ needs- Communication is key in providing exceptional service. Throughout the party is important to ask the

parents how everything is going and ask if there is anything additional you can help with- Part of our job is to provide an experience where the parents can enjoy a party and not have to do a thing,

always keep this in mind- Stay busy, there is always something to be done- We should help load the presents and other belongings into the car every time, and if a parent says “no its

fine” tell them that you are going to load it for them anyways

** Parties often lag on getting out of the room, politely ask the parent if you can make an announcement thanking everyone for coming to the party, then make the announcement.