RESUMEBIPLAB KUNDU131/20, Renju Bhavan, 1st Floor, 1st Cross, Lakshmi Layout, Munnekolala, Marathahalli, Bangalore – 560037.Phone: +91 8095666601 E-mail: bip_kun@rediffmail.com

PROFILE Senior Salesforce resource with knowledge of UI Design (HTML,

DHTML, CSS, JavaScript) and strong People Management skill. More than 19 years of experience in Information Technology domain

(Initial around 7 years’ experience is in IT teaching and IT administration and Last 12+ years’ experience is in core Software Development).

More than 12 years of hands on experience (design, development, Deployment and testing) in Cloud Computing and Web Technologies including Salesforce, HTML, DHTML, CSS, JavaScript and Java.

Expertise in Object Oriented Development and Testing. Good Knowledge in SFDC (Configuration and Customization), Java,

JavaScript, CSS, XHTML, DHTML, HTML, JQuery. Certified in SFDC DEV 401

Certified in Apttus CPQ

Having US (B1) VISA valid till 4th July 2022.

Working Experience

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Working in Accenture, Bangalore as Associate Manager from 8th April 2013 to till date.

Worked in Wipro Technologies, Bangalore as Technical Consultant from 17th May 2010 to 27th March 2013.

Worked in Elogix Software Pvt. Ltd., Kolkata, India as PROJECT LEADER – Object Development Group from November ‘2003 to 1st

May ‘2010. Worked in Excel Infocom Pvt. Ltd., Calcutta, India as SOFTWARE

CONSULTANT from November ‘2000 to October ‘2003. Worked in Brainware as TECHNICAL HEAD from June ‘1998 to

September ‘2000. Worked in The Institute of Computer Engineers (India) as Faculty from January

‘1997 to May ‘1998.

Technical Achievements:1> I have successfully completed SaaS Methodology Academy training in

Accenture.2> I have successfully completed “Supervisor 201 Curriculum Training in

Accenture.3> I have completed internal Training on SFDC in Wipro Technologies.4> I got Post-Diploma Certificate on Computer Application after Technical

Training from the Institute of Computer Engineers (India).5> I got Certificate of Competence after Technical Training from

Brainware on the following subjects: Windows 95/ 2000, LINUX, Novel NetWare (LAN), C, C++, VC++ and MFC, VJ++, Financial Accounting Systems.

TECHNICAL SKILLSCloud Computing SFDC (Configuration and customization), APEX, Visual Force

Page, Lightning, APTTUS CPQ.Web Technologies HTML, DHTML, CSS (Stylesheet), Java Script, XML, AJAX,

JQuery, VRML, e-Commerce Technology.Integration Web Services, SOAP, REST, WSDL, JSONLanguages JAVA, C++, CDeployment Tool Ant, Change SetsTechnologies 3-tier architecture, OOADDomain Knowledge Client Server, Web Technologies, Microsoft TechnologiesOperating Systems Windows 98/NT/2000/2003/XP/7(Server and Professional),

LinuxDatabases MS SQL, Oracle, MySQL, Access, FoxPro.IDE Eclipse, NetBeans 4.0, Jcreator Pro version 3, IntelliJ

IDEA 6.0.2Application Packages Page Maker 6.5, Corel Draw 8, Office 97/2000/XP.Hardware PC Assembling, Trouble Shooting, Installation etcMultimedia Animation Software : COOL 3D, GIF ANIMATOR

Educational Qualifications B. Sc. from Calcutta University in 1995

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10+2 from W.B.C.H.S.E 10th class from W.B.B.S.E

Professional Qualifications Science Graduate from Calcutta University. Successfully completed DOEACC “O” Level Examination (DCA). Successfully completed Graduate Diploma in Computer Application

under ICE (I). Successfully Completed Certificate course in RDBMS and Client/Server from

Regional Computer Centre, Jadavpur University. Successfully completed Oracle course from Regional Computer Centre,

Jadavpur University Successfully completed Diploma in Business Management from David

Hare College Certified in SFDC DEV 401 Certified in APTTUS CPQ 201

Current Assignment:Working with Accenture as Associate Manager from 8th April 2013 to till date in the following SFDC Projects:

a) Currently handling three projects under Accenture SaaS Capability :Project Description:1> TGP Project – Implementation and enhancement for two BPO

application(Solution Workbench and Mobilization Workbench)2> ACE Toolkit - “Accenture Client Enabler” – Accenture Product. This tool is built

for Workday capability on SFDC platform to track and manage their projects’ status in terms of releases, phases, testing and defects status.

3> AFP - Accenture Foundation Platform for Salesforce.com - Standardized collection of reference architectures, reference implementations, leading practices and a set of associated tools & assets that helps accelerate and deliver high quality Salesforce implementations

Role: Serve as Project Manager as well as Application Lead. Involve in People Management, Delivery, Maintaining various reports like

DMS, Dart, Build Tracker, Daily Status etc. Involve in Design for new implementation/enhancement for TGP Project. Preparing artifacts/Deck for new Ideas and providing Demo AFP Ideas

(POC). Supporting training team for giving training of ACE Toolkit to client. Attend Steering Committee Meeting for each release and client support of

Accenture product ACE Toolkit. Managing all the Environment (Sandboxes)/Support to the Workday Training

team /Program onboarding support including data load. /Documentation/ Deployment

Worked as SME reviewer of Case Study evaluation and programming test evaluation for the batch of ASEs undergoing GFT training.

Presented One Tool (“Application Freeze”) in Brown Bag Session.

Previous Project of Accenture:

a) Worked for Bank of America (on behalf of Accenture) in two projects simultaneously :

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i) 1198 – Salesforce Global Corporate and Investment Banking - GTS (Global Treasury Services)

Project Description: GTS (Global Treasury Services) application is meant for the sales team to carry out their work for their clients and deals. The CRM Application helps the various kinds of deals (based on revenue it will generate) to go through several approval and validation process before closure. The Application is equipped with best practices of Salesforce.

ii) 1086 – Wealth Management Technology - CRM Solution – multitenant cloud architecture

Project Description: Wealth Management Technology - CRM Solution is about providing the application users Financial Advisory, Producing Managers etc , with sales setup to carry out their daily business. Basically facilitating to track all your customer information and interactions in one place and help push the deals forward.

 The sales console app is the added feature to the sales application, to junction users’ navigation at one place, with minimal switch and easy access among the pages.

Role : Worked as Technical architect and Project Manager. I was handling simultaneously two projects. I involved in people management, Design and Development, Preparing Technical documents like LLD, Install Doc, Run book etc., Presenting Tech Review and Application Walkthrough to Business, Technical team of client etc., Code Review, maintaining all trackers/reports. Ant Deployment. Also I’ve arranged Seminar on cloud in DU level and taken initiative for a weekly cloud workshop. I handled successfully internal and external Audit.

b) Project Name : CDE DC1 ApplicationProject Description: The scope of the CRM solution will be based on a set of clearly defined guiding principles that will underpin a set of prioritization criteria that the team will use to lock scope for Phase 1, including when and when not to customize.Salesforce.com will enable State Farm to:• Stay customer-centered, seamlessly integrated, synchronous, and simple • Be flexible to adapt to how customers’ preferences for being served evolve over time • Provide the capacity for all products and capabilities through all channels with a decision around sequencing made prior to implementation launch • The future customer platform will be:• Delivered with sustainable economics for the enterprise and the agent• Able to allow every customer access to an agent• Able to support non-differentiated pricing based on channel• Deliver all capabilities in mid-2015 and we acknowledge that we must work differently than in the past to meet this timeline

Role : Worked as Program/Project Manager. Involved in People Management, Delivery, Maintaining various reports like DMS, Dart, EVS, Build Tracker, Daily Status etc.

c) Project Name : PRM Asset Development for CMTProject Description: PRM (Partner Relationship Management) Asset Development for CMT (Communication, Media and Telecom) project provides partners with the ability to receive value in the form of pricing relief or other benefits when business opportunities are registered. Also it provides

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manufacturers with ability collaborate with partners on sales opportunities and greater pipeline visibility.

Role : Worked as Technical Architect. Implemented Dynamic Approval Process for both MDF (Market Development Fund) and Deal Registration part of this Project. Involved the Design Part of Dynamic Approval Process. Also I involved review of other design, Estimation, build etc.

Assignment of Previous Company1> Worked with Wipro Technologies as Technical Consultant from 17th May 2010 to

27th March 2013 in the following SFDC Project:

a> Project Name : Schwab SFDC CAPEXDescription : A Registered Investment Advisor interacts with several disparate

systems in the daily management of his/her firm and the end client’s data – CRM, Portfolio Accounting and Schwab’s Custody platform (SAC.com or SI.com). The SII project aims to empower the advisor to consume data from the Custody and Portfolio applications in their CRM (Salesforce) application. The CRM system can provide enriched data to the advisor in terms of account balances, performance reports, Schwab Alerts etc. This will be accomplished by the creation of an integration hub, which will feed web services to the Salesforce CRM.

Client : Charles SchwabRole : LeadTechnology Used : Salesforce, Apex, Visual Force Page, Webservice,

JavaScript, HTML, CSS

b> Project Name : CSOneDescription : The Project is Integration between Oracle based

Application to Sales Force Application for case data.Client : CISCORole : LeadTechnology Used : Salesforce, Java, Oracle

c> Project Name : GE SINGLE ORG DLBERT REL Description : The CRM application was development to deploy and

maintain a majority of the client’s business. This also dealt with the testing of modules, and ownership of the same. Involved of test cases, bug reporting and tracking in SFDC itself. Support post go live, documentation of the modules covered.

Client : GERole : Technical Consultant (Salesforce.com Administration and Configuration. Writing and Reviewing Test Scripts. SIT and UAT Testing. Managing Testing Team. Creating Documentation.)Technology Used : Salesforce.com – Visual force, Apex Controller

d> Project Name : McGraw-Hill Salesforce.com implementation (EASCRM- SFDCMCGRAW-R2E-01)

Description : The client wanted to replace multiple legacy systems with a Single Salesforce.com CRM system. The long term goal was to create a system with a common framework that can be configured and extended to meet the sales and marketing

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needs of various business units. The client believed that achieving these goals required a comprehensive and integrated view of the entire customer relationship across multiple product lines and channels.

Client Name : The McGraw-Hill CompaniesRole : Functional Consultant.

Salesforce.com Administration and Configuration Writing Apex Class, Triggers, Test Methods, Visual

Force Pages Writing Test Scripts.

Technology Used : Salesforce.com – Visual force page, Apex Controller, Flex2> Worked with Elogix Software Pvt. Ltd. for the 6+ years as Project Leader. I was

engaged directly into two projects:

a> BSI LINK™ Project for an USA Client BIOPHARMA SERVICES INTERNATIONAL INC.

Project Profile (B SI LINK™) :A real-time project monitoring web portal that will facilitate tight coordination between BSI, our client and the Medicine Testing lab. The system will provide high level monitoring capabilities to maintain integrity of the data.

Clients will be able to view information on each project, such as the project timeline, experiment start date, scheduled experiments, results of completed experiments etc., on a close to real time basis. All data and reports will be exportable in various common formats including Excel which will enable the client’s scientists to effectively analyze the data collected during the study and plan the next set of studies. BSI-Link™ will play an important role in addressing client’s lack of perceived control on outsourced projects.

PROJECT NAME BSI LINK™PROJECT DESCRIPTION New Web Portal for Medicine Testing created By Elogix

Software Pvt. Ltd., through which BSI can communicate with Client (Medicine Manufacturer) and Laboratory (Medicine Tester). High Level security for different user (BSI – Admin, PM, Scientist, User; Client - Admin, PM, Scientist, User; Lab - Admin, PM, Scientist, User) is implemented in this project. Other than Email, Contact Us, Log Generation, Access Right etc are implemented in this project.

CLIENT NAME BIOPHARMA SERVICES INTERNATIONAL INC., USAPROJECT DONE IN Java, JSP, Servlet, Java script, DHTML, HTML, MS SQL

SERVER.MY RESPONSIBILITY Writing Code, Technical Support to the Junior Programmer.TEAM SIZE 5PROJECT DURATION Nov’ 2005 to 1st May,2010.COMPANY NAME Elogix Software Pvt Ltd.

b> CHEMGOLD Project for CHEMWATCH at Kynaston, Australia.

Project Profile ( CHEMGOLD ) : A Web based repository of risk, safety, and security related information for a large number of chemicals. The objective of this project is to develop a multilingual internet site which will provide MSDS related information, provide storage tracking facility, provide risk assessment capability, provide transport regulations and provide molecular modeling of chemicals to the users in the industry and research labs. A search engine has been developed for easy and fast searching by various chemical parameters.

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PROJECT NAME CHEMGOLD IIIPROJECT DESCRIPTION This is a stable Project in Web and Client Server Based

created by Elogix. Current Jobs for this Project are Maintenance, Some New Implementation, Ajax Implementation, Different Browser Compatible, Mac Compatible, PDA Compatible etc.

CLIENT NAME ChemWatch at Kynaston, Australia.PROJECT DONE IN JSP, Java, Java script, DHTML, XML, Codebase 6.5 MS SQL

SERVER 2000.MY RESPONSIBILITY Tracking and monitoring project schedule and regular

discussion with the project manager for the project scope, deliverables, weeklies and task assignment to junior developers. Also, to provide technical assistance to junior developers, designing, writing code, communicate and clarify with client and upload of deliverables to the client location.

TEAM SIZE 7PROJECT DURATION Nov’2003 to 1st May,2010.COMPANY NAME Elogix Soft. Pvt Ltd.

c> Outstation Project :

Worked as a Technical Consultant at TISCO SLAB CUSTER1 Site at Tata Nagar to do the fault finding and source code debugging to solve critical technical issues that were marked as the most gating factor for a successful project delivery. My contribution is this area was to root cause the problem and help the Austrian development team to achieve a rapid code modification and test execution cycle. This software is developed to control the oscillator hydraulic unit which failed to operate successfully as per the designed model. Team led by me performed a deep inspection, debugged and solved the faulty algorithm which controls the level and hydraulic unit, all completed with quality results within a short span of time.

PROJECT NAME VAI Continuous Casting ExplorerCLIENT NAME TISCOPROJECT DONE IN JSP, Java, Java script, DHTML, XML, Access.MY RESPONSIBILITY Technical SupportTEAM SIZE 10PROJECT DURATION One MonthCOMPANY NAME VAI

Note: My additional responsibility was giving technical assistance to the other projects run by Elogix Software Pvt. Ltd.

Another Project Done:1> PROJECT NAME Online Examination PROJECT DONE IN Java, JSP, DHTML(Style Sheet and JavaScript),

HTML, Oracle PROJECT DETAIL This project is used to Online Examination for the

student of different Youth Centre of West Bengal Govt.

MY RESPONSIBILITY Team Leader. TEAM SIZE 20 PROJECT DURATION 2 Years. COMPANY NAME Excel Infocom Pvt. Ltd.

2> PROJECT NAME Test Case Generation Tools PROJECT DONE IN JavaScript, HTML, MS Access

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PROJECT DETAIL This project is used to Test Case Generation for any Software Development.

MY RESPONSIBILITY Developer and Tester TEAM SIZE 3 PROJECT DURATION 3 Months COMPANY NAME Excel Infocom Pvt. Ltd.

3> PROJECT NAME ChatToStudy! PROJECT DONE IN JAVA, HTML, Java Script PROJECT DETAIL The objective of this project is client to client chat

created for Study Material of BETS. MY RESPONSIBILITY Technical coordination for the JAVA deployment. TEAM SIZE 10 PROJECT DURATION 6 Months COMPANY NAME BETS

4> PROJECT NAME Faculty Recruitment Test PROJECT DONE IN JAVA, JSP, Oracle, Front Page, HTML,

DHTML(Style Sheet and Java Script) PROJECT DETAIL This Project is built for an organization, which

wants to automate their candidate selection procedure.

MY RESPONSIBILITY Team Leader TEAM SIZE 12 PROJECT DURATION 9 Months COMPANY NAME Brainware Computer Academy.

5> PROJECT NAME Library Maintenance PROJECT DONE IN C++, VC++, MFC, MS Access. PROJECT DETAILS Key features of the project

a)Keep record of Books, Members.b)Add, Modify, Delete records whenever needed.c)Issue books as well as re issue them if asked.d)Fine calculation algorithm.e)Query regarding books and members with highly flexible filters and Report generation.

MY RESPONSIBILITY I have done Analysis, Design and Implementation of Database module.

TEAM SIZE 15 PROJECT DURATION 6 Months COMPANY NAME Brainware Consultant Pvt. Ltd. Co.

6> PROJECT NAME MIS PROJECT DONE IN C++,VC++, MFC, MS Access PROJECT DETAIL This Project does the following within seconds

a) Keep the record of Enquiry, No. of Admission.b) Keep the record of Student Detail, Down Payment, and Installment.c) Keep the record of mark sheet of all the students.d) Add, Modify, Delete Records whenever needede) Calculate fine for late Installment.f) Income and Expense handling of the institute.g) All the report.

MY RESPONSIBILITY Analysis, Design and Implementation of Add and Modify functionality.

TEAM SIZE 20 PROJECT DURATION 8 Months COMPANY NAME Career Advancement Institute.

7> PROJECT NAME “SNAKE IN THE MAZE” Game PROJECT DONE IN C

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PROJECT DETAILS This is Snake Game where you have to guide the snake through a maze of walls and barriers without hitting them. Every time you hit them the game stops. Your objective is to also take as many food packets as possible as they help you score but atthe semen time it makes the snake grows larger. Do not hit the snake itself also as you loose the game. When all the foods have been taken let the snake hit anything.

MY RESPONSIBILITY Developer and Tester. TEAM SIZE 10 PROJECT DURATION 3 years COMPANY NAME ICE(I).

Personal :NAME : BIPLAB KUNDUFATHER’S NAME : Late Gora Chand KunduADDRESS : 131/20, Renju Bhavan, 1st Floor, 1st Cross, Lakshmi Layout,

Munnekolala, Marathahalli, Bangalore – 560037.PHONE NO.( Mobile ) : +91 8095666601SEX : MaleMarital status : MarriedDATE OF BIRTH : 2nd January, 1974.Passport # : E8027393

Date of Expiry : 7th August, 2024

EXTRACURRICULARS : (1) Trying out new with Software and Hardware (2) Playing Drama (3) Playing any Game

________________________[BIPLAB KUNDU]

Date :

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