Personal Online BankingBill Pay – Payment Management

Bill Pay Payment Management – Table of Contents

This guide covers topics related to Bill Pay Payment Management. For quick access to a specific topic, select one

of the following:

Desktop/Laptop

• Add

• One-Time Payments

• Automatic Payments

• Edit/Cancel

• One-Time Payments

• Automatic Payments

Mobile (Android & iPhone)

• Add

• One-Time Payments

• Automatic Payments

• Edit/Cancel

• One-Time Payments

• Automatic Payments

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Payment Types

Due to legal requirements, we may limit the ability to make certain types of payments. Payments to payees outside of the United States are prohibited and may not be issued under any circumstances. Additionally, the following payments are discouraged but may be scheduled at your own risk:

• Tax Payments to the IRS or any State or other Government Agency• Court-ordered payments, such as alimony or child support• Payments to insurance companies

Check Payments: If we make your payment by check, your account will be debited when the check has been cashed by the payee.

Electronic Payments: If we make your payment electronically, your account is debited on the due date selected by you.

Note: If the due date is a weekend or holiday your account will be debited the day before your selected due date.

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Personal Online BankingBill Pay – One Time Payments

Add One Time Payments (Desktop/Laptop)

• Select Bill Pay.

• Locate payee enter the amount and due

date

• If applicable select the From account

• Used if you have more than one

checking account at LegacyTexas

• If applicable add a memo

• Check payments only

• Select Pay

• Select Confirm

A confirmation will display on the screen once

processed.

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Edit One Time Payments (Desktop/Laptop)

• Select Bill Pay.

• On the right under My payments locate the payment

• Select the pencil icon

• Make the necessary updates and select Save Changes

Cancel One Time Payments (Desktop/Laptop)

• Select Bill Pay.

• On the right under My payments locate the payment

• Select the “x” icon

• Select Yes, Cancel Payment

Note: Payments that are In-Process cannot be edited or cancelled.

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Add One Time Payments (Mobile)

• Tap Bill Pay.

• Tap To and select the payee from the list.

• Tap From to select the funding account (if

applicable)

• Tap Amount to enter the dollar amount

Note: You must include the extra digits for the

decimal

• Tap the deliver by date to select from a scroll bar the

payment delivery date.

• Tap Pay once complete.

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Edit One Time Payments (Mobile)

• Tap Bill Pay.

• Tap Scheduled

• Tap the payment in question then tap Edit.

• Make the necessary changes then tap Done.

Cancel One Time Payments

(Mobile)• Tap Bill Pay.

• Tap Scheduled

• Tap the payment in question then tap Cancel Payment.

• Tap Cancel Payment in the popup.

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Personal Online BankingBill Pay – Automatic Payments

Add Automatic (Recurring) Payments – Non eBill Payees (Desktop/Laptop)

• Select Bill Pay.

• Locate payee, Select Options

• Select Automatic payment from the left-hand menu.

• Select the pay from account in the drop-down menu.

• Input the recurring Amount, Frequency, Start on and

End on dates.

• Select Save.

Note: Automatic payments may be setup on the following frequencies:

Once a week Once every 2 weeks Twice a month

Once every 4 weeks Once a month Once every 2 months

Once every 3 months Once every 6 months Once a year

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Add Automatic (Recurring) Payments – eBill Payees (Desktop/Laptop)

Automatic payments may be setup for eBills by selecting one of two

payment options:

• Use my bill information to determine the date and amount

• Amount:

• Full balance

• Minimum due

• Create my own rule

• Payment Date:

• On due date

• When bill arrives

• Don't use my bill information (I'll specify a set date and amount)

• If selected the non eBill payee frequencies will be displayed.

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Cancel Automatic (Recurring) Payments (Desktop/Laptop)

To modify or cancel only the next scheduled payment in

the rule follow the Edit or Cancel One Time Payment

instructions provided in this document. To cancel all

payments in a rule complete the following:

• Select Bill Pay.

• Locate payee, Select Options

• Select Automatic payment from the left-hand menu.

• Select Turn off in the upper right corner.

• Select Yes, cancel payment rule

Note: A recurring payment rule cannot be edited. To change the recurring amount, date, pay from account or frequency it must first be turned off.

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Add Automatic / Recurring Payments (Mobile)

• Tap Bill Pay.

• Tap Payees.

• Tap the payee to view Payee Details.

• Tap to initiate a new automatic payment rule.

• Tap the screen on the Amount, Frequency, Start on,

Until to set the payment schedule as desired.

Note: Automatic payments may be setup on the following frequencies:

Once a week Once every 2 weeks Twice a month

Once every 4 weeks Once a month Once every 2 months

Once every 3 months Once every 6 months Once a year

Note: If eBills are turned on for your payee you may elect to use the eBill due date as the payment date, and to

pay the full balance or minimum payment.

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Cancel Automatic / Recurring Payments (Mobile)

• Tap Bill Pay.

• Tap Payees.

• Tap the payee to view Payee Details.

• Tap to view automatic payment rule.

• Tap Turn Off

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