biggest portal

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1

UP 203

Running the Biggest SAP NetWeaver

Portal Implementation in the World

Matthias Boehmert

Development Manager

SAP IT – SAP AG

Rick Wagner

Novell

© SAP AG 2009. All rights reserved. / Page 2

Disclaimer

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information on this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.




Agenda

1. SAP Community Network

A Network of Communities and Assets

2. SCN Overview

Features and Functionality

Technical Landscape

3. Components

SAP Software Components

3rd party Software Components

Production Technical Landscape

Platform Infrastructure


Agenda

4. Change Procedures

5. Novell eDirectory

Features

Multi-Master Replication

Authentication

6. Team and News

New Guided Search on SCN

SCN Technical Team

Further Information




SCN Overview: Technical Landscape

SCN has a 4-tier landscape: development, test, QA,

and production

The landscape includes approximately 100 serverscentralized in Germany and hosted by SAP ManagedServices

Performance from remote locations (India, China, forexample) is handled by a service from AKAMAI

Operating system: Suse Linux 64 Bit

Hardware: Intel 64 Bit Servers

Database: SAP MaxDB

User Persistence: Novell eDirectory

Site Availability average 2008: 99.6% (includingscheduled Maintenance)


SAP Software Components

Powered

by SAP

NetWeaver

User managementAuthentication

I-viewsRole assignmentAdministrationUser mapping

SAP

NetWeaver

Portal 7.0

Versioning

Content tagging

Content submission

Web Page Composer (pageediting)

KMC

Note: KMC = knowledge content management

TREX search engine

SAP J2EE 7.0

SAP NetWeaver BusinessWarehouse

Others




3rd party Software Components

Forums

Product: Jivesoftware Forums (OEM) Integrated: SSO, UME

Wiki

Product: Atlassian Confluence Wiki

Integrated: SSO, UME

Blogs

Product: Custom Code application

Integrated: SSO, Webservice

Private Collaboration

Product: Jivesoftware Clearspace

Integrated: SSO, UME

Other

Integration via OpenID


SAP internal

network

(intranet)Fire-

wall

Fire-

wall

DMZ

http/https

Load balancer

SCN PortalEnvironment

15 Portal Servers

4 database back ends(2x2 cluster)

6 TREX servers2 media servers3 forum servers

2 Novell LDAP servers2 file servers (cluster)

2 Wiki servers2 SAP BW servers (cluster)

One blog

server

(hosted

externally)

Internet

(portal users)

Production Technical Landscape




Platform Infrastructure

Community Network- Production: ~40 Servers

- 15 SAP Portal Front Ends

- 4 Database Backends (2X2 Clusters)

- 6 SAP TREX Servers (Search)

- 2 Media Servers (Media Streaming)

- 3 Forum Servers

- 2 LDAP Servers- 2 Wiki Servers

- 2 File Servers

- 1 SAP BW Server

- 1 Web Log Server (External)

- 1 Email Server

- 1 Download Server

- QA: ~21 Servers.





- 2 Forum Servers

- 2 LDAP Servers

- 2 Wiki Servers

- 2 File Servers

- 1 SAP BW Server

- Test: ~10 Servers





- 1 Forum Servers

- 1 LDAP Servers

- 1 Wiki Servers

- 1 File Servers

- 1 SAP BW Server

- Development: ~10 Servers





- 1 Forum Servers

- 1 LDAP Servers

- 1 Wiki Servers

- 1 File Servers

- 1 SAP BW Server

- Overall 81 Boxes


Change Procedures

New features

Deployment of new features once a month

Sand Box->Dev->Test->Production

All changes are maintained in a source code version system (Perforce)

All changes in Production are recorded in a change management system

Editing of Web Pages

Edited directly in production by the editorial team using the new Web Page

Composer Editor.

Navigation Changes

Are done via PCD changes




Usage of the SAP Community Network

Members

Traffic

Contributors

Momentum

>1.7 million members

>200 countries / territories

~20,000 new members/month

~800,000 unique monthly visitors

>2 million visits per month

~20 million pageviews per month

>200,000 have contributed

>70,000 in 2008 alone

>8,000 highly active – lifetime

>4,800 bloggers

~6,000 posts per day in 200+ forums

>1 million topic threads

>5 million total messages


Novell eDirectory Features

Features patented multi-master replication to support on-time delivery ofresources

Supports multiple standards including LDAP, DSML, ADSI, JDBC and manymore

Multi-factor authentication to support authorization policies

Provides real-time failover and disaster recovery

Offers comprehensive administration tools

Runs on Linux, Windows, Solaris and AIX

32 and 64 bit on Linux, Windows and Solaris

Extensible schema to support customization




eDirectory Multi-Master Replication


eDirectory Authentication




SCN Technical Team

The technical team consists of different people taking care of various tasks:

Developer

Application Consultants (taking care of navigation changes, support of power users)

Project Manager

QA Team (ensure the quality of the side)

Basis Consultants (ensuring the system availability, deployment of new functionality)


New Guided Search on SCN

Edited directly in production by theeditorial team using the new Web PageComposer Editor.




Further Information

SAP Public Web:

SAP Developer Network (SDN): www.sdn.sap.comBusiness Process Expert (BPX) Community: www.bpx.sap.com

SAP BusinessObjects Community (BOC): www.boc.sap.com


Virtual SAP TechEd :

Extend your SAP TechEd Year Round

Best of SAP TechEd at Your fingertips

View sessions that you missed

Replay and review sessions that youattended

Quality SAP TechEd Training

Best Practices

Product Roadmaps

Learn at your own pace

Gain Access to sessions recorded in

2006, 2007, 2008 and2009* (*available December 2009)

24/7 Access online/offline

Flexible Course Syllabus

Volume Licensing

Special Pricing for multiple subscribers

http://www.sdn.sap.com/irj/scn/virtualteched-allsessions

http://www.sdn.sap.com/

http://www.bpx.sap.com/

http://www.boc.sap.com/






http://www.boc.sap.com/

http://www.bpx.sap.com/

http://www.sdn.sap.com/



Backup


SCN Product Enhancements and Innovations

Web page composer

Easy creation of Web content forbusiness end users

Closely tied to portal navigation andthemes

Full-text search and page display innavigation context

Pages available via RSS

Adopted by standard KnowledgeManagement and SAP NetWeaverPortal





Discussion forums

Integration with Jive discussiongroups

Tightly integrated withportal navigation, usermanagement, permissions, andsingle sign-on

Integration with TREX search



Wiki and Blogs

Integration with third-party blogand Wiki applications

Easy content creation incollaborative style

Tightly integrated withportal navigation, usermanagement, permissions, andSSO

Integration with TREX search





Point reward system

Reward points for communitymembers contributions: articles,blogs, Wiki pages, forum answers,and so on

Enhances content contributionacross the site

Top contributors by country, contentarea, and company


No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained hereinmay be changed without prior notice.

Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.

Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation.

IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries,eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POW ER6+, POWER6, POWER5+,POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex,MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation.

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HTML, XML, XHTML and W 3C are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology.

Java is a registered trademark of Sun Microsystems, Inc.

JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape.

SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP Business ByDesign, and other SAP products and services mentioned herein as well as their respectivelogos are trademarks or registered trademarks of SAP AG in Germany and other countries.

Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products andservices mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects S.A. in the United States and in other countries.Business Objects is an SAP company.

All other product and service names mentioned are the trademarks of their respective companies. Data contained in this docume nt serves informational purposes only.National product specifications may vary.

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Copyright 2009 SAP AG

All Rights Reserved

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