big data: big resistance
TRANSCRIPT
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Big Data: Big Resistance
Phil Simonauthor of Too Big to Ignore: The Business Case for Big DataTop Coder ConferenceHouston, TXMarch 12, 2013
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Who am I?• Award-winning author
of five books, including Too Big to Ignore: The Business Case for Big Data
• Speaker, consultant, and technology expert
@philsimon, 2
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Are we all really open to Big Data and Open Innovation?
“Some men you just can't reach.”—from Cool Hand Luke
@philsimon, 3
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Open Innovation and Big Data
• They both often threaten the status quo
• They both take people out of their comfort zones
• They both often meet with resistance—and lots of it
• They both are essential to the future of business @philsimon, 4
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Doctors vs. PilotsWhy do pilots always listen to data but doctors so often ignore it?
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Big Data: Major Characteristics
• The 3 v’s• Mostly unstructured data• Mostly external to the enterprise• Increasingly generated by machines,
not people
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Big Data: Major Characteristics
• Inherently “unmanageable” in the traditional sense
• Augments Small Data• Doesn’t play nice with SQL
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Big Data: Real-Life Examples
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Real-Life Dataphobes
• A director of recruiting• A VP of HR• An editor at a prestigious
publisher
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Resistance is Common
“It is difficult to get a man to understand something when his salary depends on his not understanding it.”—Upton Sinclair
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My Simple View of the World
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Three Types of People• The Dataphiles: those that get it• The Open-Minded (aka, the
convertible): those that don’t get it but want to get it
• The Dataphobes: those that don’t get it and don’t want to get it
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Why do so many of us reject Big Data?
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Big Data manifests our own limitations• We don’t know nearly as much as
we think we know• We’re not as good as we think we
are at making even simple decisions• Ariely, Kahneman, Simon
Why do so many of us reject Big Data?
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Why do so many of us reject Big Data?
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• Maybe this is all hype• Many employees don’t like working
with data• Busy employees don’t have time to
deal with Big Data
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Why do so many of us reject Big Data?
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• Big Data forces us—and others—to constantly question what we know
• Big Data threatens title, rank, and expertise
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Why do so many of us reject Big Data?
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• Information overload• Big Data never “ends”• Relatively few of us possess Big Data
skills• Dearth of data scientists
• Organizations are often loathe to invest in technologies that may prove to be fads
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Recommendations
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Recommendations
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• Focus on the open-minded and the dataphiles
• Aim for little victories• Start small and organically; no
need for the entire enterprise to approve
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Recommendations
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• Manage expectations, under-promise, and over-deliver
• Build internal momentum• Communicate victories• Make the skeptics and dataphiles
come to you
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Connect with me
www.philsimon.com
@philsimon
@philsimon, 20
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Questions?
• Insert bullets
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