bifm application. excellence in product development. 10 th july 2014
TRANSCRIPT
BIFM Application. Excellence in Product Development.10th July 2014.
Carillion welcome the BIFM Panel.
Euan Burns – Chief Engineer.David Barrett – Asset Management Director.Paul Lee – Head of Asset Integrity.Kevin Scott – Engineering Manager.
Introductions
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• Housekeeping.• Introduction. • Our Product Overview and supporting evidence.• Handheld Data Capture tool demonstration. • Our product within the business, how it aligns with Strategy & Operational
requirements.• Integration into our business offering.• Measurements of success. • Outputs.• Future investment and development.• Conclusions and Summary.
Agenda
Introduction
“Developing innovative engineering based asset management approaches”
Our Product Overview and supporting evidence.
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Background
• Carillion’s Engineering Centre of Excellence team recognised that within the services industry Asset Integrity is poor and verification of assets by services providers is often accepted as a quick tagging and identification process.
• Carillion recognise that Asset knowledge is the fundamental building block on which the engineering offering is built, and we set out to address this issue. The team embarked on a “Carillion Asset Integrity Framework” to initiate and develop our standards and identifying the requirements we believe are necessary to provide effective operation of our clients portfolios and offer advice on their estate.
• It became clear that we required an operational tool to determine a number of key asset functions utilising the consistent asset data as the datum point.
A clear description of our product, including how it is used and its scope and relevance within the industry.
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Product – The Asset Integrity framework is a set of predetermined principles that define the elements of Data Capture requirements allowing informative decisions to be client made.
These principles are:
• Asset Integrity StandardsStandards & Process which support the Integrity Framework, defining data collection for M&E & Fabric Assets, Planning, terms of reference, process maps & Change Control.
• Asset Integrity AppraisalThis activity supports the decision making process for a requirement of either validation or full Asset data collection, by encompassing a variety of audits to assess the status of onsite documentation.
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• Asset Integrity CollectionThe activity of surveying and collecting asset data on sites. This could be to any one of the different levels as described by the Asset Integrity triangle.
• Asset Integrity Reporting Profile Reports can then be tailored to highlight the biggest area of concern based on client requirements, such as highest business risk, expenditure, criticality, statutory compliance, condition or a collection all of all these elements.
Framework ability
Allows informed decisions to be made on a variety of subjects and client requirements including life cycle, FMR, statutory and mandatory compliance which are based on asset data rather then purely technical or operational input.
From a business perspective, the operational tool streamlines the data verificationprocess as it requires a one system approach as opposed to several systems or manual approaches. Clients and customers then benefit from tailored reporting which can be extracted in accordance with varying requirements.
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Key Facts
• The deliverables of Carillion’s Asset Integrity Framework are incorporated within our principles in order to enable operational and client teams to make the right decisions with regards to an assets’ performance, life and risk.
• It is an effective way of verifying asset lists in comparison to what has been bid in a consistent manner.
• It identifies additional assets, current maintenance regimes and any risks to both Carillion and our clients.
• It has proven increased financial and reputation benefits and adopts Carillion’s ‘Right first time’ approach to service delivery.
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Asset Verification and Data Collection
• To assist with asset verification and data collection a new tablet technology tool combined with its own App has been developed to allow surveyors to smoothly and effectively collect, plan and align verification and operational data at the same time, rather than at a later date saving time and creating efficiency.
• The tool allows for both parent/child relationship data to be entered into the system as well as PPM planning at survey stage. The process eliminates multiple handling of data and reduces significantly the risk of errors as well as being able to identify where any errors in data have originated.
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• The outputs generated from data collection include the below, which is then collated into an asset output report
• Data Source files (existing and newly found assets)• Critical Asset Register• Additional Assets Register• CAFM Asset & PPM upload file• Data is then maintained as ‘live’ in CAFM operating to ensure client data is
always up to date and accurate.
• Example of raw data
Data Collection Demonstration.
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Data Collection Process
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Data GatheredSurvey Completed
WIFI Data TransferSecured Connection (512 bit)
Data Collated FromAll Surveyors
Combined SurveyDetailed Report
How our product aligns with business strategy and supports operational requirements.
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Asset Integrity Triangle
• In order for Carillion to establish a consistent standard of Asset data across our and clients’ business, a best practice service offering has been developed with five maturity levels, this is referred to as the Asset Integrity triangle.
• Each level reflects the elements delivered from a basic Validation, progressing though the four maturity levels each with detailed reporting output and associated investment requirements.
The type of Asset Verification and Data Collection will have dependence on Client requirements, the type of contract and the commercial and contractual arrangements.
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Integration into a business offering.
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• The Asset Integrity framework is now a standard offering within the Carillion bid models.
• The Asset integrity team ensure the governance of the principles in line with the key stakeholder objectives throughout the mobilisation process.
• A strict project plan is formulated with varying factors applied dependant upon current information and efficiency levels in line with an agreed terms of reference.
• This is demonstrated in a variety of case studies for numerous clients. One of which is the most recent completed is Shell Centre, Waterloo.
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Integration into project deliveryRecent asset survey project carried out at Shell, Centre London. The project consisted of a full site new survey of the tower, York, Hungerford and Chicheley buildings, complete with desktop validation and data investigation of existing O & M manuals and drawings and asset barcoding for in-scope assets.
The York, Hungerford and Chicheley wings were in partial use during the survey.
General Survey AssessmentOriginal asset volumes 12958 new asset volume is 27004.
Measurements of success.
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Financial Benefits
Sector/AreaBuilding RefFloor Room Spare Run TimeLocation DescriptionMain Category Sub Category Count Image ID Barcode Manufacturer Detailed Description Maintenance times Enginneer Costs Model ConditionAge Life Expectancy Rep Cost Year Acquired Value Date Business CriticalityReason for Criticality Reference Type Task 1 Task 2 Task 3 HVAC ReferenceVisit OccasionsSchedule 1Schedule 2Schedule 3Schedule 4Schedule 5Schedule 6Statutory RequirementsChild No ParentChild With Parent Child With Parent ID Parent Business FM Risk ProfileSeventh Floor^7Electrical Riser^ELR 24 7th Floor Lift LobbyElectrical Electricity Meter 1 HHO100500 100500 Landis & Gyr Tenants Electricity Meter Included in Dist Board Maintenance -£ ZCB120D D - Satisfactory (Up to 5 - 10 years without repair or replacement)5 20 250 2008 19/11/2013 Non-Critical/MandatorySite Elect. Power Supplies ELEMTR 925 ELE-MTR 1 ELE-MTR-1mNot ApplicableNot ApplicableNot ApplicableNot ApplicableNot ApplicableNo FALSE TRUE Tom/0000145 FALSE Level1 - Legislative Maintenance 24Seventh Floor^7Electrical Riser^ELR 24 7th Floor Lift LobbyElectrical Power Supplies - Distribution Boards 1 HHO100501 100501 Schneider 7th Fl Tenants Distribution Board 2.5 100£ Quickline II D - Satisfactory (Up to 5 - 10 years without repair or replacement)20 500 19/11/2013 Non-Critical/MandatorySite Elect. Power Supplies ELESUPDIS 409 408 44-07 2 44-07-3m 44-07-12m Not ApplicableNot ApplicableNot ApplicableNot ApplicableNo FALSE FALSE TRUE Level1 - Legislative Maintenance 24Seventh Floor^7Kitchen^KIT 24 7th Floor Staff Kitchen Electrical Electrical Equipment 1 HHO100502 100502 Coolzone Undercounter Fridge 0.5 20£ C - Satisfactory (Up to 5 years without replacement)5 150 19/11/2013 Business As Usual ELEEQPGEN 924 51-05 1 51-05-12m Not ApplicableNot ApplicableNot ApplicableNot ApplicableNot ApplicableNo TRUE FALSE FALSE Level1 - Legislative Maintenance 3Seventh Floor^7Kitchen^KIT 1 7th Floor Staff Kitchen Electrical Microwave 1 HHO100503 100503 Daewoo Microwave Oven 0.5 20£ C - Satisfactory (Up to 5 years without replacement)5 150 19/11/2013 Non-Critical/Statutory ELECATMIC 935 CAT-MIC 1 CAT-MIC-12mNot ApplicableNot ApplicableNot ApplicableNot ApplicableNot ApplicableYes TRUE FALSE FALSE Level1 - Legislative Maintenance 3Sixth Floor^6Electrical Riser^ELR 24 6th Floor Lift LobbyElectrical Electricity Meter 1 HHO100505 100505 Landis & Gyr Tenant Electricity Meter Included in Dist Board Maintenance -£ ZCB120D C - Satisfactory (Up to 5 years without replacement)5 20 250 2008 19/11/2013 Non-Critical/MandatorySite Elect. Power Supplies ELEMTR 925 ELE-MTR 1 ELE-MTR-1mNot ApplicableNot ApplicableNot ApplicableNot ApplicableNot ApplicableNo FALSE TRUE Tom/0000154 FALSE Level1 - Legislative Maintenance 18Sixth Floor^6Electrical Riser^ELR 24 6th Floor Lift LobbyElectrical Power Supplies - Distribution Boards 1 HHO100506 100506 Schneider 6th Fl. Tenants Distribution Board 2.5 100£ Quickline II D - Satisfactory (Up to 5 - 10 years without repair or replacement)20 500 19/11/2013 Non-Critical/MandatorySite Electric. Power Supplies ELESUPDIS 409 408 44-07 2 44-07-3m 44-07-12m Not ApplicableNot ApplicableNot ApplicableNot ApplicableNo FALSE FALSE TRUE Level1 - Legislative Maintenance 24Fifth Floor^5Electrical Riser^ELR 24 5th Floor Lift LobbyElectrical Electricity Meter 1 HHO100511 100511 Landis & Gyr Tenants Electricity Meter Included in Dist Board Maintenance -£ ZCB120D C - Satisfactory (Up to 5 years without replacement)5 20 250 2008 19/11/2013 Non-Critical/MandatorySite Elect. Power Supplies ELEMTR 925 ELE-MTR 1 ELE-MTR-1mNot ApplicableNot ApplicableNot ApplicableNot ApplicableNot ApplicableNo FALSE TRUE Tom/0000164 FALSE Level1 - Legislative Maintenance 18Fifth Floor^5Electrical Riser^ELR 24 5th Floor Lift LobbyElectrical Power Supplies - Distribution Boards 1 HHO100512 100512 Schneider 5th Floor Tenants Distribution Board 2.5 100£ Quickline II C - Satisfactory (Up to 5 years without replacement)20 500 19/11/2013 Non-Critical/MandatorySite Elect. Power Supplies ELESUPDIS 409 408 44-07 2 44-07-3m 44-07-12m Not ApplicableNot ApplicableNot ApplicableNot ApplicableNo FALSE FALSE TRUE Level1 - Legislative Maintenance 18Fifth Floor^5Kitchen^KIT 24 5th Floor Staff KitchenElectrical Electrical Equipment 1 HHO100514 100514 Beko Undercounter Fridge 0.5 20£ C - Satisfactory (Up to 5 years without replacement)5 150 19/11/2013 Business As Usual ELEEQPGEN 924 51-05 1 51-05-12m Not ApplicableNot ApplicableNot ApplicableNot ApplicableNot ApplicableNo TRUE FALSE FALSE Level1 - Legislative Maintenance 3Fourth Floor^4Electrical Riser^ELR 24 4th Floor Lift LobbyElectrical Electricity Meter 1 HHO100518 100518 Landis & Gyr Tenants Electricity Meter Included in Dist Board Maintenance -£ ZCB120D C - Satisfactory (Up to 5 years without replacement)5 20 250 2008 20/11/2013 Non-Critical/MandatorySite Elect. Power Supplies ELEMTR 925 ELE-MTR 1 ELE-MTR-1mNot ApplicableNot ApplicableNot ApplicableNot ApplicableNot ApplicableNo FALSE TRUE Tom/0000175 FALSE Level1 - Legislative Maintenance 18Fourth Floor^4Electrical Riser^ELR 24 4th Floor Lift LobbyElectrical Power Supplies - Distribution Boards 1 HHO100519 100519 Schneider 4th Floor Tenants Distribution Board 2.5 100£ Quickline II C - Satisfactory (Up to 5 years without replacement)20 250 20/11/2013 Non-Critical/MandatorySite Elect. Power Supplies ELESUPDIS 409 408 44-07 2 44-07-3m 44-07-12m Not ApplicableNot ApplicableNot ApplicableNot ApplicableNo FALSE FALSE TRUE Level1 - Legislative Maintenance 18Third Floor^3Electrical Riser^ELR 24 3rd Floor Lift LobbyElectrical Electricity Meter 1 HHO100525 100525 Landis & Gyr Tenants Electricity Meter Included in Dist Board Maintenance -£ ZCB120D C - Satisfactory (Up to 5 years without replacement)5 20 250 2008 20/11/2013 Non-Critical/MandatorySite Elect. Power Supplies ELEMTR 925 ELE-MTR 1 ELE-MTR-1mNot ApplicableNot ApplicableNot ApplicableNot ApplicableNot ApplicableNo FALSE TRUE Tom/0000185 FALSE Level1 - Legislative Maintenance 18Third Floor^3Electrical Riser^ELR 24 3rd Floor Lift LobbyElectrical Power Supplies - Distribution Boards 1 HHO100526 100526 Schneider 3rd Floor Tenants Distribution Board 2.5 100£ Quickline II C - Satisfactory (Up to 5 years without replacement)20 250 20/11/2013 Non-Critical/MandatorySite Elect.Power Supplies ELESUPDIS 409 408 44-07 2 44-07-3m 44-07-12m Not ApplicableNot ApplicableNot ApplicableNot ApplicableNo FALSE FALSE TRUE Level1 - Legislative Maintenance 18Second Floor^2Electrical Riser^ELR 24 2nd Floor Lift LobbyElectrical Electricity Meter 1 HHO100531 100531 Landis & Gyr Tenants Electricity Meter Included in Dist Board Maintenance -£ C - Satisfactory (Up to 5 years without replacement)5 20 250 2008 20/11/2013 Non-Critical/MandatorySite Elect. Power Supplies ELESUPDIS 409 408 44-07 2 44-07-3m 44-07-12m Not ApplicableNot ApplicableNot ApplicableNot ApplicableNo FALSE TRUE Tom/0000195 FALSE Level1 - Legislative Maintenance 18Second Floor^2Electrical Riser^ELR 24 2nd Floor Lift LobbyElectrical Power Supplies - Distribution Boards 1 HHO100532 100532 Schneider 2nd Floor Tenants Distribution Board 2.5 100£ Quickline II C - Satisfactory (Up to 5 years without replacement)20 500 20/11/2013 Non-Critical/MandatorySite Elect. Power Supplies ELESUPDIS 409 408 44-07 2 44-07-3m 44-07-12m Not ApplicableNot ApplicableNot ApplicableNot ApplicableNo FALSE FALSE TRUE Level1 - Legislative Maintenance 18First Floor^1Electrical Riser^ELR 24 1st Floor Lift LobbyElectrical Electricity Meter 1 HHO100537 100537 Landis & Gyr Tenants Electricty Meter Included in Dist Board Maintenance -£ ZCB120D C - Satisfactory (Up to 5 years without replacement)5 20 250 2008 20/11/2013 Non-Critical/MandatorySite Elect. Power Supplies ELEMTR 925 ELE-MTR 1 ELE-MTR-1mNot ApplicableNot ApplicableNot ApplicableNot ApplicableNot ApplicableNo FALSE TRUE Tom/0000229 FALSE Level1 - Legislative Maintenance 18First Floor^1Electrical Riser^ELR 24 1st Floor Lift Lobby Electrical Power Supplies - Distribution Boards 1 HHO100538 100538 Schneider 1st Floor Tenants Distribution Board 2.5 100£ Quickline II C - Satisfactory (Up to 5 years without replacement)20 500 20/11/2013 Non-Critical/MandatorySite Elect. Power Supplies ELESUPDIS 409 408 44-07 2 44-07-3m 44-07-12m Not ApplicableNot ApplicableNot ApplicableNot ApplicableNo FALSE FALSE TRUE Level1 - Legislative Maintenance 18First Floor^1Kitchen^KIT 24 1st Floor Staff KitchenElectrical Electrical Equipment 1 HHO100543 100543 Coolzone Undercounter Fridge 0.5 20£ C - Satisfactory (Up to 5 years without replacement)5 150 20/11/2013 Business As Usual ELEEQPGEN 924 51-05 1 51-05-12m Not ApplicableNot ApplicableNot ApplicableNot ApplicableNot ApplicableNo TRUE FALSE FALSE Level1 - Legislative Maintenance 3Ground Floor^GIT/Computer Room^ITR 24 Ground Floor IT Computer RoomLoss Prevention Fire Protection Systems - Fire Extinguishers - Gas Suppression (Halon) 1 100553 Novec Fire Extinguishent Gas Cylinder 0.5 20£ 1230 C - Satisfactory (Up to 5 years without replacement)10 1000 20/11/2013 Non-Critical/StatutoryIT Computer Room Fire Extinguishent System FIREXTGASHLN 222 23-08 1 23-08-12m Not ApplicableNot ApplicableNot ApplicableNot ApplicableNot ApplicableYes FALSE TRUE Tom/0000277 FALSE Level2 - Medium Level Maintenance 18Ground Floor^GElectrical Riser^ELR 24 Ground Floor Reception / Lift LobbyElectrical Electricity Meter 1 HHO100565 100565 Landis & Gyr Tenants Electricty Meter Included in Dist Board Maintenance -£ ZCB120D C - Satisfactory (Up to 5 years without replacement)5 20 250 2008 20/11/2013 Non-Critical/MandatorySite Elect. Power Supplies AIRDENAIR 141 140 139 13-02 3 13-02-3m 13-02-6m 13-02-12m Not ApplicableNot ApplicableNot ApplicableNo FALSE TRUE Tom/0000289 FALSE Level1 - Legislative Maintenance 18Ground Floor^GElectrical Riser^ELR 24 Ground Floor Reception / Lift LobbyElectrical Power Supplies - Distribution Boards 1 HHO100566 100566 Schneider Ground Floor Tenants Distribution Board 2.5 100£ Quickline II D - Satisfactory (Up to 5 - 10 years without repair or replacement)20 500 20/11/2013 Non-Critical/MandatorySite Elect. Power Supplies ELESUPDIS 409 408 44-07 2 44-07-3m 44-07-12m Not ApplicableNot ApplicableNot ApplicableNot ApplicableNo FALSE FALSE TRUE Level1 - Legislative Maintenance 24Ground Floor^GKitchen^KIT 1 Ground Floor Staff KitchenElectrical Microwave 1 HHO100567 100567 Delonghi Microwave Oven 0.5 20£ C - Satisfactory (Up to 5 years without replacement)5 150 20/11/2013 Non-Critical/Statutory ELECATMIC 935 CAT-MIC 1 CAT-MIC-12mNot ApplicableNot ApplicableNot ApplicableNot ApplicableNot ApplicableYes TRUE FALSE FALSE Level1 - Legislative Maintenance 3Ground Floor^GKitchen^KIT 16 Ground Floor Staff KitchenWater Systems Hot Water Supply - Instantaneous Electric Water Heaters (Non-Drinks Type) 1 HHO.WATHEAT 100568 Heatrae Sadia Undersink Water Heater 1 40£ Hotflow 10 C - Satisfactory (Up to 5 years without replacement)5 500 20/11/2013 Business As Usual WATHWSWTRIWH 321 32-14 1 32-14-12m Not ApplicableNot ApplicableNot ApplicableNot ApplicableNot ApplicableNo TRUE FALSE FALSE Level1 - Legislative Maintenance 3Fourth Floor^4Open Plan Office/Space^OPN 24 4th Floor Staff KitchenElectrical Electrical Equipment 1 HHO100523 100523 Coolzone Undercounter Fridge 0.5 20£ C - Satisfactory (Up to 5 years without replacement)5 150 20/11/2013 Business As Usual ELEEQPGEN 924 51-05 1 51-05-12m Not ApplicableNot ApplicableNot ApplicableNot ApplicableNot ApplicableNo TRUE FALSE FALSE Level1 - Legislative Maintenance 3Fourth Floor^4Open Plan Office/Space^OPN 16 4th Floor Staff KitchenWater Systems Hot Water Supply - Instantaneous Electric Water Heaters (Non-Drinks Type) 1 HHO.WATHEAT 100524 Heatrae Sadia Undersink Water Heater 2.5 100£ Hotflow 10 C - Satisfactory (Up to 5 years without replacement)5 500 20/11/2013 Business As Usual WATHWSWTRIWH 321 32-14 1 32-14-12m Not ApplicableNot ApplicableNot ApplicableNot ApplicableNot ApplicableNo TRUE FALSE FALSE Level1 - Legislative Maintenance 3
209 new asset with an increased revenue potential of approx £35k. Clearly identified main risks – For example 2 of Calorifiers were over 39 years of age.
Life cycle data can be manipulated for review of individual client risks.
Outputs.
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Life Cycle Reporting and Risk Profiling
• Using the robust data, life cycle data and risk profiling reports can then be generated based on life cycle and cost impact (adjusted for inflation), categorised risk profile and categorised condition of assets.
PPM Upload File
Asset Upload File
The data and risk profiles can then be tailored via the process to highlight the biggest area of concern based on client requirements such as highest risk, expenditure, criticality, statutory compliance or asset condition or all of these elements can be factored into the same report.
The business case for future investment and development.
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• Development of the Carillion App Suit to for both collection and operational use.
• Standardising asset naming conventions and sub categories.
• Data mapping on various asset elements to increase efficiency and manual interpretation.
• Mobile asset change application engineers use.
• Life Cycle manipulation reporting.
• Live Reporting from the CAFM system.
• Automatic data upload in the CAFM system.
Future Implementation and Development
• Global library of known Asset failures for client, bid or industry benchmarking.
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Conclusions and Summary.
Asset Data Criticality &
BFM
• Whole life asset costs, upgrade and replacement analysis
• Forward maintenance register – Compliance requirements– Investment planning– Criticality– Usage– Condition– Obsolescence
• Maintenance optimisation through reporting and analysis
Risk Management
Compliance
Condition and Life cycle
Performance & energy
Key Results
All elements working together to provide best Carillion Asset Integrity
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• An honest approach with our Clients Assets.
• Account and Technical leads can make informative decisions on asset replacement year on year to our clients.
• Replacement of small day to day assets can be accumulated over the life of the contract by BAU teams.
• Consistent approach across all our contracts / mobilisation understanding of Carillion's and our clients commercial investment risks and commitments.
• Clearly demonstrates ours and our clients needs and progression.
• Identified assets with high commercial risk.• Allows smooth transition to business, critical or commercial focused
maintenance. • Capture of real time asset change data to allow analysis on operational
performance such as MTBF.
Asset Integrity Framework – Benefits.
• Remembering – It’s live data, continually variable to change.
