bicycle courier marketing plan
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Bicycle Courier MarketingPlan
The Two Wheeled OraclePage 1 2 3 4 5
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This sample marketing plan was created with Marketing Plan Prosoftware.
Situation AnalysisTWO is entering their frst ear o! o"eration# $n order to achieve the %ar&et
"enetration that is !orecasted' %ar&eting %ust (eco%e a do%inant (usiness
activit# TWO o)ers the legal co%%unit a relia(le' "ro!essional' deliver
service that can "rovide service o! notice and docu%ent deliver to o""osing
counsel as well as docu%ent deliver to the cler& o! courts# The (asic %ar&et
need is a relia(le service that can su""ort all needs a law fr% %a have#
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Market Summary
TWO "ossess good in!or%ation a(out the %ar&et and has excellent
in!or%ation a(out the co%%on characteristics o! the %ost "ri,ed custo%ers#
This in!or%ation will (e used to (etter understand who is served' their
s"ecifc needs' and the (est wa to co%%unicate with the%#
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Market Analysis
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Market Analysis
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Potential 0usto%ersrowt
h 02
aw *ir%s 6 -78 313 341 38- 4.5 7#6
2ssorted 0usto%ers /6 5'478 5'71/ /'1/5 /'535 /'-8 /#..6
Other .6 . . . . . .#..6
Total /#156 5'884 /'1- /'5./ /'.8 8'33- /#156
Market Needs
Two Wheeled Oracle is "roviding its custo%ers with a !ast' relia(le docu%ent
deliver service throughout the Portland downtown area# TWO see&s to !ulfll
the !ollowing (enefts that are i%"ortant to their custo%ers9
Professionalism:While the deliver service does not inherentl
re"resent the fr%' the fr% will not use a service that is not "ro!essional to
avoid an t"e o! :halo e)ect: where the actions o! the deliver service are
inter"reted to (e indicative o! the fr% itsel!#
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Expedited Service:aw fr%s conduct (usiness within a set o!
closel %onitored' court i%"osed rules o! "unctualit# The deliveries %ust
alwas (e %ade on ti%e# This not a concern !or TWO (ecause the utili,e a
redundant (ac&u" sste%' ensuring "ro%"t deliver#
Market rends
The %ar&et trend !or the industr is a shi!t !ro% court docu%ent deliver to
o""osing counsel docu%ent deliver# There has (een a su(tle shi!t in the
legal industr within the last fve to 1. ears o! a decrease in court litigation
with an increase in cases settled "rior to trial# There are %an "ossi(le
reasons !or this o(servance9
2n elevation o! the client;s (est interests that are o!ten addressed
through settle%ent instead o! litigation#
The incor"oration o! 2lternative is"ute esolution =2 within the
law school curriculu% during this ti%e !ra%e#
$ncreased delas !or court dates and trials %a&ing settle%ent %ore
attractive# Within the last seven ears' litigants wait on average -#3 %onths
!or their case to co%e to trial#Create or edit
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Market !ro"t#$n -...' the docu%ent deliver %ar&et in Portland alone achieved ?1-
%illion in revenue# 2s %ore "eo"le turn to lawers to solve their "ro(le%s'
whether through litigation or 2' the %ar&et will continue to grow at 56 a
ear# This growth is !orecasted to continue !or the next !our ears#
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S$% AnalysisThe !ollowing @WOT analsis ca"tures the &e strengths and wea&nesses
within the co%"an and descri(es the o""ortunities and threats !acing Two
Wheeled Oracle#
Strengt#s
An%atched legal industr insight#
Bench%ar&ed training "rogra%s ensuring "ro!essionalis% and
eCcienc#
The use o! !ast' ecoD!riendl deliver vehicles =(iccles#
$eaknesses
The lac& o! (rand' a !actor o! (eing a startDu"#
The struggle to convince law fr%s to ditch their current service
"rovider in !avor o! Two Wheeled Oracle#
The a(ilit to (alance ti%e devoted to o"erations versus (usiness
develo"%ent#
%pportunities
The continual need !or docu%ent deliver ( attornes#
The increasingl develo"ed in!rastructure !or (iccles#
#reats
Eigh turnover within the %essenger industr#
Flectronic fling#
Competition@erving the Portland area' there are a(out -. di)erent deliver services'
a(out a Guarter o! these are taxi services that also %a&e deliveries# The rest
are courier or %essenger services# @o%e use cars and a !ew use (iccle as
the %eans o! trans"ortation# $n general' the (iccle %essengers are less
ex"ensive (ecause the have lower overhead# $n the heart o!
downtown' (iccle %essengers can (e as !ast or !aster than the carD(ased
courier services (ecause o! auto%o(ile traCc#
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There are fve di)erent co%"anies that target law fr%s ( catering to their
s"ecial needs# 2ll o! these are carD(ased services#
aw fr%s (uing ha(its are (ased on convenience and relia(ilit#
Service %&eringTwo Wheeled Oracle will "rovide a (iccle %essenger service that targets law
fr%s# The service can (e used to service notice on a "art to a lawsuit'
trans"ort docu%ents to a client or o""osing counsel' as well as to fle a
docu%ent with the court cler $n addition to res"onding to i%%ediate calls
!or deliver' Two Wheeled Oracle will set u" a su(scri"tion (asis with law
fr%s !or a regular "ic& u" ever da to fle docu%ents with the court cler
2lthough Two Wheeled Oracle will target law fr%s' the will acce"t Ho(s !ro%other co%"aniesIindividuals that reGuire a %essenger service in downtown
Portland# These Ho(s will (e acce"ted (ut not solicited# The %essenger
service o)ers deliver ti%es ranging !ro% one to three hours#
$n addition to docu%ent deliver' s%all "ac&ages can (e delivered# $t is rare
that a law fr% is in need to deliver "ac&ages so this will generall a""l to
the ancillar (usiness# The %axi%u% di%ensions !or "ac&age deliver are
1-x7x7#
'eys to SuccessThe &es to success are9
elia(ilit#
0onvenience#
0usto% service#
Critical (ssuesTwo Wheeled Oracle is still in the s"eculative stages as a startDu"
organi,ation# The critical issues that it !aces are9 The need to ta&e a
conservative a""roach to ex"ansion# Fx"ansion %ust not occur !or the sa&e
o! growth in itsel!' (ut should occur (ecause the custo%ers will (e (etter
served#
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