bibliography - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/97603/... ·...

12
1. Bibliography Allee, Vema (1997) - The Knowledge Evolution Intelligence, Butterworth-Heinemann. Expanding Organizational 2. Ahmed, Pervaiz K, Kok, Lim Kwang and Loh, Ann Y E (2001) - Learning through Knowledge Management, Butterworth-Heinemann. 3. Amidon, D M and Skyrrne D J (1997) - Creating the Knowledge-based Business: Key Lessons from an International Study of Best Practice, Business Intelligence. 4. Amidon, Debra M (1997) - Innovation Strategy for the Knowledge economy: The Ken Awakening, Butterworth-Heinemann. 5. Argyris, C (1983) - Knowledgefor Action: changing the status quo, Jossey-Bass. 6. Bahra, Nicholas (2001) - Competitive Knowledge Management, 7. Balasubramanian T A (2002) - "Fitting together the information puzzle", Computers Today, Vol. 18, no. 241. 8. Barth, Steve (2002) - "Teleos names Most-admired Knowledge Enterprises for 2002", June 24,2002, http://www.teleos.com. 9. Bibikova, Anastasia and Kotenlinikov, Vadim - Eastern and Western Philosophy: Differences and Similarities - http://www.1000ventures.comlcrosscuttings/cultures east-west-phylosophy.html. 10. Brooking, A (1996) - Intellectual Capital: Core Asset for the Third Millennium Enterprise, International Thomson Business Press. 11. Bukowitz, Wendi R and Williams, Ruth L (1999) - The Knowledge Management Fieldbook, Addison Wesley Longman. 67

Upload: others

Post on 13-Aug-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Bibliography - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/97603/... · Harvard Business Review, Vol 75, no. 4. 55. Leonard-Barton,Dorothy (1995) - Wellsprings

1.

Bibliography

Allee, Vema (1997) - The Knowledge EvolutionIntelligence, Butterworth-Heinemann.

Expanding Organizational

2. Ahmed, Pervaiz K, Kok, Lim Kwang and Loh, Ann Y E (2001) - Learning throughKnowledge Management, Butterworth-Heinemann.

3. Amidon, D M and Skyrrne D J (1997) - Creating the Knowledge-based Business: KeyLessons from an International Study ofBest Practice, Business Intelligence.

4. Amidon, Debra M (1997) - Innovation Strategy for the Knowledge economy: The KenAwakening, Butterworth-Heinemann.

5. Argyris, C (1983) - Knowledgefor Action: changing the status quo, Jossey-Bass.

6. Bahra, Nicholas (2001) - Competitive Knowledge Management, Palgr~lVe.

7. Balasubramanian T A (2002) - "Fitting together the information puzzle", ComputersToday, Vol. 18, no. 241.

8. Barth, Steve (2002) - "Teleos names Most-admired Knowledge Enterprises for 2002",June 24,2002, http://www.teleos.com.

9. Bibikova, Anastasia and Kotenlinikov, Vadim - Eastern and Western Philosophy:Differences and Similarities ­http://www.1000ventures.comlcrosscuttings/cultures east-west-phylosophy.html.

10. Brooking, A (1996) - Intellectual Capital: Core Asset for the Third MillenniumEnterprise, International Thomson Business Press.

11. Bukowitz, Wendi R and Williams, Ruth L (1999) - The Knowledge ManagementFieldbook, Addison Wesley Longman.

67

Page 2: Bibliography - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/97603/... · Harvard Business Review, Vol 75, no. 4. 55. Leonard-Barton,Dorothy (1995) - Wellsprings

12. Burns, T and Stalker, G M (1961) - The Management ofInnovation, Tavistock.

13. Castells, M (1996) - The rise ofthe Network Society, Blackwell.

14. Chang, George (2001) - Mining the World Wide Web : An Information SearchApproach, Kluwer Academic Publications.

15. Chu, Lawrence C (1986) - Fundamentals of Chinese Philosophy, University Press ofAmerica.

16. Cohen, Don and Azarello, Richard (2001) - "Growing Intellectual Capital at IBM: Morethan Technology", Knowledge, Groupware and Internet, (ed.) Smith, David E,Butterworth-Heinemann.

17. Cross, R and Baird, L (2000) - "Technology is not enough: Improving performance bybuilding Organizational memory": Sloan Management Review. Vol. 41, no.3.

18. Dash. J (1998) -"Turning technology into TechKnowledgey", Software Magazine,VoLl8, no.3.

19. Dataquest India, "Indian IT industry" - http://www.dqindia.com/content/datamine

20. Dataware technologies (1998), "Seven Steps to Implementing Knowledge Managementin Your organization", http..//www.dataware.com

21. Davenport, Thomas H. and Prusak, Laurence (1998)- Working Knowledge: HowOrganizations Manage What They Know, Harvard Business School Press.

22. Dawson, Ross (2001) - Developing Knowledge-Based Client Relationships: The FutureofProfessional Services, Butterworth-Heinemann

23. Despres, C and Chauvel, D (2000) - "A Thematic Analysis of the Thinking inKnowledge Management": Knowledge Horizons, (ed.) Despres, Charles and ChauvelDaniele, Butterworth-Heinemann

68

Page 3: Bibliography - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/97603/... · Harvard Business Review, Vol 75, no. 4. 55. Leonard-Barton,Dorothy (1995) - Wellsprings

24. Dixon, M Nancy (2000)- Common Knowledge: How Companies Thrive by SharingWhat they Know, Harvard Business School Press.

25. Dizard, W P ( 1985) - The Coming Information Age: An overview of technology,economics and politics, Longman.

26. Dretske, F (1981) -Knowledge and the Flow ofInformation, MIT Press.

27. Dreyfus, Hubert and Stuart (1997) - "Why Computers May Never Think Like People",Knowledge Management Tools, (ed.) Ruggles, Rudy L III, Butterworth-Heinemann.

28. Drucker, Peter (1993) - Post-Capitalist society, Harper Business.

29. Drucker, Peter (1999) - "Knowledge Worker Productivity: The Biggest Challenge",California Management Review, VoIA1, no. 2.

30. Drucker, Peter (1999) - Management Challenges for the 21 5t Century, Harper Business.

31. Dutta, D (2000) - "Managing knowledge within the firm : The enabling role ofInformation and Communication technologies". Second International conference ojbusiness and management, ICGBM - II, Jan 2000.

32. Earl, Michael J and Scott, Ian A (2000) - "What do we know about CKOs?",Knowledge Horizons, (ed.) Despres, Charles and Chauvel Daniele, Butterworth­Heinemann

33. Edvinsson, Leif and Malone, Michael (1997) - Intellectual Capital: Realizing YourCompany's True Value by Finding its Hidden Brainpower, HarperCollins.

34. Fairchild Semiconductor Corporation - http://www.fairchildsemi.com

35. Gamble, Paul R and Blackwell, John (2001) - Knowledge Management: A state of theart guide, Kogan Page.

69

Page 4: Bibliography - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/97603/... · Harvard Business Review, Vol 75, no. 4. 55. Leonard-Barton,Dorothy (1995) - Wellsprings

36. Ganapathi, Priya (2003) - "Indian software exports up 28% ", http://www.rediff.com

37. Grant, Robert M (2000) - "Shifts in the World Economy: The Drivers of KnowledgeManagement", Knowledge Horizons, (ed.) Despres, Charles and Chauvel, Daniele,Butterworth-Heinemann.

38. Griffith University, Australia and BML Consulting (2002) - Knowledge ManagementResearch Report, 2002 - http://www.bmlconsulting.com.

39. Gupta, Vivek, Saraswathy, Dheeraj and Kumar, Satyendra - "A Technology Roadmapfor KM", Indian Management, Vol. 42. no. 5.

40. Haeckel, Stephen H (2000) - "Managing Knowledge in Adaptive Enterprises" ,Knowledge Horizons, (ed.) Despres, Charles and Chauvel, Daniele, Butterworth­Heinemann.

41. Hall, Rand Andriani, T (1998) - "Analysing intangible resources and managingknowledge in a supply chain context", European Management Journal, Vol 16, no. 6 .

42. Herzberg, Fredrick., Mausner, Bernard and Synderman, Barbara (1959) -TheMotivation to work, John Wiley.

43. Hibbard, J and Carillo K M (1998) - "Knowledge Revolution" ,Informationweek, Vol.5, no.1

44. Honeycutt, Jerry (2000) - Knowledge Management Strategies, Microsoft press.

45. Huang, Chunglian A (1995) - Mentoring: The Tao ofGiving and Receiving, Harper.

46. IMD (1999) ,World Competitiveness Yearbook - 1999, IMD, Lausanne.

47. Jagannathan, R and Prasad Sangameshwaran (2003) - "You should not try to manageknowledge", Indian Management, Vol. 42, no. 5.

70

Page 5: Bibliography - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/97603/... · Harvard Business Review, Vol 75, no. 4. 55. Leonard-Barton,Dorothy (1995) - Wellsprings

48. Johnson-Laird, Philip N and Stevenson, R (1983) - Mental Models :Towards aCognitive Science of Language, Inference and Consciousness, Cambridge UniversityPress.

49. Kast, Fremont E and Rosenzweig, James E (1974) - Organization and Management:A Systems Approach, McGraw-Hill.

50. Khadria, Binod (1999) - The migration of knowledge workers : Second generationeffects ofIndia's brain drain, Sage London.

51. Kluge, J, Stein,W and Licht,T (2001) - Knowledge Unplugged - Palgrave.

52. Knowledge Nurture, Knowledge management at Buckman labs ­http://www.knowledge-nurture.com

53. Leaman, Oliver (1999) - Key Concepts in Eastern Philosophy, Routledge.

54. Leonard, D A and Straus, S (1997) -,-" Putting Your Company's Whole Brain to Work",Harvard Business Review, Vol 75, no. 4.

55. Leonard-Barton, Dorothy (1995) - Wellsprings ofknowledge, Harvard Business SchoolPress.

56. Leonard-Barton, Dorothy (2001) - "The Factory as a Learning Laboratory", StrategicLearning in a Knowledge Economy. (ed.) Cross, Robert L and Israelit, Sam B,Butterworth-Heinemann.

57. Liebowitz, J and Beckman, T (1998) - Knowledge Organizations What EveryManager Should Know, CRC Press.

58. Liebowitz, J (1999) - Knowledge Management Handbook, CRC Press.

59. Liebowitz, J (2000) - Knowledge ManagementEngineering, CRC press.

Learning from Knowledge

71

Page 6: Bibliography - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/97603/... · Harvard Business Review, Vol 75, no. 4. 55. Leonard-Barton,Dorothy (1995) - Wellsprings

60. Liebowitz, J, Rubenstein-Montano and Buchwalter, J (2000) - "The Knowledge Audit",Journal ofKnowledge and Process Management, Vol. 7, no. I.

61. Lyons, Patrick (1994) - Applying Expert Systems technology to Business, WadsworthPublishing.

62. Markides, C (1998) - Strategic innovation III Established Companies, SloanManagement review, Vol. 39, no. 3.

63. Masuda, Y (1990) - Managing in the Information Society, Basil Blackwell, 1990.

64. Mathur S (2000)- "Innovation, leadership and knowledge management" , DataQuestIndia, January 31,2000.

65. McDermott (1999) - "Why Information Technology inspired but cannot deliverknowledge management", California Management Review, Vol. 41, no. 3.

66. McKellar, Hugh (2003) - "KM World's 100 Companies That Matter in KnowledgeManagement" , KMWorld,. Vo1.12. no. 3

67. Merline, K (1998) - Schlumberger creates cutting-edge KM network, Knowledge Inc.

68. Moore, Andy (2003)- "Tools & Products for Improving Business Performance" ­Special supplement: KMWorld, Vol.12. no. 4.

69. Mumbai stock exchange - Financial Market Directory - http://www.bseindia.com.

70. Murray, Peter (2000) - "Designing for Business Benefits from KnowledgeManagement" , Knowledge Horizons, (ed.) Despres, Charles and Chauvel, Daniele,Butterworth-Heinemann.

71. Murthy, P N (2002) - "Knowledge Management in Vedic Society", NationalConference on Knowledge Management, (K-ware 2002), IEEE, India.

72. Nahapiet, J and Ghoshal, S (1998) - "Social capital, intellectual capital and the.organizational advantage", Academy ofManagement review, Vol. 40, no.3.

72

Page 7: Bibliography - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/97603/... · Harvard Business Review, Vol 75, no. 4. 55. Leonard-Barton,Dorothy (1995) - Wellsprings

73. National Association of Software and Service Companies - http://www.nasscom.org.

74. Nevis, C Edwin, DiBella, J Anthony and Gould, M Janet (1995) - "UnderstandingOrganizations as learning systems", Sloan Management Review, Vol 36 (Spring).

75. New age paradigms - http://www.nipltd.com

76. Newell, Sue, Robertson, Maxine, Scarbrough, Harry and Swan, Jacky (2002) ­Managing knowledge work, Palgrave.

77. Nonaka, I ,Konno, K, Tokoaka and Kawamura T (1992) - Hypertext Organization forAccelerating Organizational Knowledge Creation, Diamond Harvard Business.

78. Nonaka, I and R~inmoeller (2000) - "Dynamic Business Systems for KnowledgeCreation and Utilization": Knowledge Horizons, (ed.) Despres, Charles and ChauvelDaniele, Buttelworth-Heinemann

79. Nonaka, Ijukiro (2001) - "A Dynamic Theory of Organizational Knowledge Creation II

- Knowledge, Groupware and the Internet, (ed.). Smith, David E. Butterworth­Heinemann.

80. Nonaka, Ijukiro and Takeuchi, Hirotaka (1995) -The Knowledge Creating company:How Japanese Companies Create the Dynamics of Innovation, Oxford UniversityPress.

81. O'Dell, C (1996) - "A Correct Review of Knowledge Management Best Practice",Conference on Knowledge Management and Transfer of Best Practices, BusinessIntelligence.

82. O'Dell, Carla., Grayson, C. Jackson, Jr. and Esaides, Nilly (1998) - If We Only KnewWhat We know: The Transfer ofInternal Knowledge and Best Practice, Free Press.

83. O'Leary, D. E - Enterprise knowledge management, IEEE Computer, March, 1998.

84. Organization for Economic Co-operation and Development (OECD) (1996) - TheKnowledge based economy - http:// www.oecd.org

73

Page 8: Bibliography - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/97603/... · Harvard Business Review, Vol 75, no. 4. 55. Leonard-Barton,Dorothy (1995) - Wellsprings

85. Pablos, Patricia (2001) - Measuring and reporting Knowledge-based resources: the ICreport, University of Oviedo, Spain.

86. Paivio, Allan (1986) - Mental representations : A Dual-Coding Approach, OxfordUniversity Press.

87. Pan, Shan L (1999) - "Knowledge management at Buckman Laboratories", CaseStudies in Knowledge Management, Institute of Personnel and Development.

88. Paul, Vijay K (2002) - "Knowledge Management in Enterprises - Journey to building asustainable competitive advantage", National Conference on Knowledge Management,( K-ware 2002), IEEE, India.

89. Pettinger, Richard (1994) - Introduction to Management, Palgrave.

90. Polanyi, Michael (1966) - The Tacit Dimension, Routledge & Kegan Paul.

91. Powell, Sarah (2001) - "Spotlight on Paul Quintas", Emerald now, Feb. 2001.

92. Prahalad, C K and Hamel, Gary (2001)- "The Core Competence of the Corporation",Strategic Learning in a Knowledge Economy, (ed.) Cross, Robert Land Israelit Sam B,Butterworth-Heinemann

93. Prasad, L M (2003) - Principles and Practice ofManagement, Sultan Chand and Sons.

94. Prusak, L (1997) - Knowledge in Organizations, Butterworth-Heinemann.

95. Quinn, James Brian (1992) - The Intelligent Enterprise: A Knowledge and ServiceBased Paradigm for industry, Free Press.

96. Quintas, Paul, (1999) "Open Eye: Head Back to the Business Cafe", The Independent,Febrary 4, 1999.

74

Page 9: Bibliography - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/97603/... · Harvard Business Review, Vol 75, no. 4. 55. Leonard-Barton,Dorothy (1995) - Wellsprings

97. Raman, Manjari (2003) - "Does strategy really matter ?", Indian Management, Vol. 42,no.5

98. Reed, M ( 1972) - The Sociology ofOrganizations, Harvester.

99. Romer, Paul M - "Beyond the Knowledge Worker", Knowledge and Strategy, (ed.)Zach, Michael H, Butterworth-Heinemann.

100. Ruggles, Rudy L III (1997)- Knowledge Management Tools, Butterworth-Heinemann.

101. Sage Vyasa - Shrimad Bhagavad Gita, "The Way of Knowledge," Interpretation byShree KanchiKamakoti Peetham : Aspect of Hinduism - http://www.kamakoti.org andother interpretations; specifically chapters 3,4,5,12,15 and 18.

102. Sage Vyasa - Vedantha, Interpretations by Aiyer, B N, "Basic principle of Hinduism",- http://www.bnaiyer.com/hinduism and other interpretations.

103. Sanchez, Ron (2001) - Knowledge Management and Organizational Competence,Oxford University Press.

104. Savage, Charles (1996) - 5th Generation Management: Co-creating through VirtualEnterprising, Dynamic Teaming, and Knowledge Networking (rev. edition),Butterworth-Heinemann.

105. Scarbough, H, (1996) - The Management ofExpertise, Macmillan.

106. Schon, D A (1983) - The Reflective Practitioners : how professionals think in action,Arena.

107. Segil, L (1998) - Intelligent Business alliances, Century Business Books.

108. Senge, Peter M (1990) - The Fifth Discipline: The Art and Practice of LearningOrganizations, Bantam Doubleday Dell Publishing group.

75

Page 10: Bibliography - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/97603/... · Harvard Business Review, Vol 75, no. 4. 55. Leonard-Barton,Dorothy (1995) - Wellsprings

109. Simon, Herbert (1997) - "Information Processing in Computer and Man (1964)",Knowledge Management Tools, (ed.) Ruggles, Rudy L III, Butterworth-Heinemann

110. Skyrme, D (1998) - Measuring the Value ofKnowledge, Business Intelligence.

111. Skyrme, David J (2001) - Knowledge Networkingenterprise, Butterworth-Heinemann.

Creating the collaborative

112. Spender, J C (2000) - "Managing Knowledge Systems" : Knowledge Horizons, (ed.)Despres, Charles and Chauvel, Daniele, Butterworth-Heinemann.

113. Srivathsan, K R (2002) - "Knowledge Networks: Building Knowledge Estates forfuture Society of Organizations", National Conference on Knowledge Management, (K­ware 2002), IEEE, India.

114. Stacey, Ralph D (2001) - Complex responsive processes in Organization: learning andknowledge creation, Routledge.

115. Starbuck, William H (1992) - "Learning by knowledge intensive firms", Journal ojManagement Studies, Vol. 29, no. 6.

116. Stewart, Thomas (1997) Intellectual Capital - The New Wealth of Organizations,Currency/Doubleday.

117. Stewart, Thomas A ( 2001) - The 'Wealth ofKnowledge: Intellectual Capital and theTwenty-first Century Organization, Doubleday.

118. Sveiby, K (1997) - The New Organization Wealth, Berret-Koehler.

119. Sveiby, Karl Erik (1997) - The New Organizational Wealth: Managing and MeasuringKnowledge-Based Assets, Berret-Koehler Publishers.

120. Teece, David J (1998) - "Research directions for knowledge management", CaliforniaManagement review, Vol. 40, no. 3.

121. TesCom - http://www.tescom-intl.com

76

Page 11: Bibliography - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/97603/... · Harvard Business Review, Vol 75, no. 4. 55. Leonard-Barton,Dorothy (1995) - Wellsprings

122. The Infosys Intangible Assets Scoresheet ­http://www.sveiby.com!article/InfosysMonitor.com.

123. The KNOW network - http://www.knowledgebusiness.com

124. Tissen, R, Andriessan, D and Deprez F L (1998) - Creating the 2Ft Century Company:Knowledge intensive, people rich: Value based Knowledge Management, AddisonWesley Longman.

125. Tiwana, Amrit (2000) - The Knowledge Management Toolkit, Prentice Hall.

126. Tosi, Henry L (1982) - Organizational Behaviour and Management: A ContingencyApproach, St. Clair Press.

127. Van der Spek, R and Spijkervet, A (1997) - "Knowledge Management: DealingIntelligently with Knowledge", Knowledge Management and Its Integrative Elements,(ed.) Liebowitz, J et. al.

128. Vijayan, Jaikumar and Anthes, Gary H - "Lessons from India Inc." - Computer world,FebAth, 2001.

129. Wenger, Etienne(1998) - Communities of Practice: learning, meaning and identity.Cambridge University Press.

130. Wiig, Karl M (1993) - Knowledge Management Foundations: Thinking about Thinking- How people in Organizations Create, Represent and Use Knowledge, Schema Press.

131. Wiig, Karl M (2000) - "Knowledge Management: An Emerging Discipline Rooted in aLong History" , Knowledge Horizons,(ed.) Despres, Charles and Chauvel Daniele.Butterworth-Heinemann.

132. Williams, Mitchell S (2000) - Intellectual Capital performance. University of Calgary,Canada.

133. Wilson, David A (1996) - Managing knowledge, Butterworth-Heinemann.

77

Page 12: Bibliography - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/97603/... · Harvard Business Review, Vol 75, no. 4. 55. Leonard-Barton,Dorothy (1995) - Wellsprings

134. Winch, Graham (1995) - Managing Production: Engineering Change and Stability,Clarendon.

135. Wipro Limited, Power presentation for investors - http://www.wipro.com.

136. World Bank (1998) - World Development Report 1998/99 Knowledge, OxfordUniversity Press.

137. Zack, Michael H (1999) - Developing a Knowledge Strategy, California ManagementReview, Vol. 41, no.3.

138. Zack, Michael H and Serino, Michael (2001) - "Knowledge Management andCollaboration technologies", Knowledge, Groupware and Internet, (ed.) Smith,David E, Butterworth-Heinemann.

78