beyond the buzzwords, making sense of trends in digital - joakim lundquist

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25TH GATHERING, ZURICH 8 APRIL 2014 BEYOND THE BUZZWORDS: MAKING SENSE OF TRENDS IN DIGITAL & LESSON LEARNED FROM KWD WEBRANKING SWITZERLAND 2013 #DIGITALBITES @JOAKIMLUNDQUIST JOAKIM LUNDQUIST

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Annual Swiss conference on corporate digital communications. The aim of the gathering is to scratch beneath the surface of the latest buzzwords and trends in digital and understand what they really mean from a corporate perspective. We will delve into topics such as big data, storytelling, mobile and social media measurement. There is much smoke out there. What should be evaluated seriously?

TRANSCRIPT

Page 1: Beyond the buzzwords, making sense of trends in digital - Joakim Lundquist

25TH GATHERING, ZURICH 8 APRIL 2014

BEYOND THE BUZZWORDS:

MAKING SENSE OF TRENDS IN DIGITAL

&

LESSON LEARNED FROM

KWD WEBRANKING SWITZERLAND 2013

#DIGITALBITES

@JOAKIMLUNDQUIST

JOAKIM LUNDQUIST

Page 2: Beyond the buzzwords, making sense of trends in digital - Joakim Lundquist

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DIGITAL BITES: BUZZWORDS VS TRENDS VS CONCRETENESS

Page 3: Beyond the buzzwords, making sense of trends in digital - Joakim Lundquist

14/04/2014

Big data

User experience

Mobile

Web Analytics

Storytelling

Social media measurement

Integrated reporting

Social CRM

Knowledge-based

Responsive design

Infographics

Video

Wikipedia

Top managers & Social media

Mobile

Corporate blog

Parallax effects

Flat design

Web typography

Twitter analytics

Native apps

M-sites

Page 4: Beyond the buzzwords, making sense of trends in digital - Joakim Lundquist

14/04/2014

User experience Storytelling

Narrative reporting

Social media

Big data

Page 5: Beyond the buzzwords, making sense of trends in digital - Joakim Lundquist
Page 6: Beyond the buzzwords, making sense of trends in digital - Joakim Lundquist

Joakim Lundquist 14/04/2014 6

Page 7: Beyond the buzzwords, making sense of trends in digital - Joakim Lundquist

2014-04-14 | 7

IN THE LAST SIX MONTHS WE

WORKED WITH:

Page 8: Beyond the buzzwords, making sense of trends in digital - Joakim Lundquist

2014-04-14 | 8

CSR ONLINE AWARDS SEMINAR

OUR PROJECT FOR THE NEXT

MONTHS

WEBRANKING: DEADLINE AUG 31

APRIL - MAY 2014

27-28 MAY 2014

SUMMER 2014

- WIKIPEDIA RANKINGS

-START TOP MANAGEMENT AND

SOCIAL MEDIA SECOND EDITION

CSR ONLINE AWARDS SWITZERLAND MAY 2014

WIKIPEDIA RANKINGS SWITZERLAND MAY 2014

Page 9: Beyond the buzzwords, making sense of trends in digital - Joakim Lundquist

9

481

managers

100 largest

European companies

6 managerial positions

Head of

CSR 19%

Head of

HR 19%

Head of

Communications 6%

CEO

19%

Head of

IR 18%

Chairman

19%

SOCIAL MEDIA AND TOP MANAGEMENT

EUROPE

Page 10: Beyond the buzzwords, making sense of trends in digital - Joakim Lundquist

2014-04-14 | 10

481

managers

100 largest

European companies

6 managerial positions

7%

42%

2%

More than a third is inactive

60% mentions company in bio

Women are more active than men

28% have fewer than 20 connections

56% of HR managers are not on

LinkedIn

Only 8 blogs, of which 6 are hosted

on company websites or popular

news sites

SOCIAL MEDIA AND TOP MANAGEMENT

EUROPE

Page 11: Beyond the buzzwords, making sense of trends in digital - Joakim Lundquist

2014-04-14 | 11

234

managers

50 largest

Swiss companies

6 managerial positions

Head of

CSR 13%

Head of

HR 20%

Head of

Communications 9%

CEO

21%

Head of

IR 17%

Chairman

20%

SOCIAL MEDIA AND TOP MANAGEMENT

SWITZERLAND 2014 (PREL. FINDINGS)

Page 12: Beyond the buzzwords, making sense of trends in digital - Joakim Lundquist

2014-04-14 | 12

234

managers

50 largest

Swiss companies

6 managerial positions

3%

39%

1

8 profiles, of which 5 are inactive

or abandoned

3 mention company in bio

There aren’t any profiles for

women

34% of HR managers aren’t on

LinkedIn

Only 1 blog for now (Peter Brabeck-

Letmathe, Chairman Nestlé)

SOCIAL MEDIA AND TOP MANAGEMENT

SWITZERLAND 2014 (PREL. FINDINGS)

Page 13: Beyond the buzzwords, making sense of trends in digital - Joakim Lundquist

LUNDQUIST CSR ONLINE AWARDS

6th edition of the awards

5 rankings: Europe, Germany, Italy, Nordic, Switzerland

270 European companies taken into consideration

350 stakeholders and experts input via survey

40 Swiss companies evaluated

7 evaluation pillars (new, revised approach)

CSR Online Awards Seminar

Digital Disruption

and the future of CSR Fondazione Cariplo Conference Centre, Milan

27-28 May

Topics you will learn about and discuss:

• Corporate disclosure in a digital-first era

Discover how your company can re-think the balance between reporting and communications (workshops on online reporting, G4, materiality)

• Putting the “social” back into corporate responsibility Learn how you can leverage social media to enhance dialogue with your stakeholders (workshops on Twitter, Facebook and measurement)

• Seeing is believing Abandon “cut and paste” communications by mastering digital and visual communications (workshops on video, data visualisation, digital storytelling)

PLUS: gala dinner, awards ceremony, networking

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UPDATES ON

RANKINGS,

EVENTS,

PUBLICATIONS,

CASE STUDIES

AND RESEARCH

WWW.LUNDQUIST.IT + BLOG +

LUNDQUIST LINK

«NEWSLETTER»