Beyond Buses and Taxis Beyond Travel Training Beyond The ADA MOBILITY MANAGEMENT.

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  • Beyond Buses and TaxisBeyond Travel TrainingBeyond The ADAMOBILITY MANAGEMENT

  • Mobility Management

    Redefine roles and responsibilities on the basis of customers needs instead of modes of operation

    Focus changes from routes and groups to individuals and destinations

  • Encourage staff to actively look for opportunities instead of only reacting to problems

    By making better use of existing resources, new transportation resources will become availableMobility Management

  • Mobility Management

    Coordinate transportation services with multiple programs and providers

    Assist service agencies in meeting consumer needs

  • Mobility Management Provide a reliable and consistent customer service experience, thereby increasing ridership satisfaction

    Educate the customer about their travel options and encourage them to self-select the most appropriate mode

  • Seizing the Day Getting The Most With The Least Expenditure There Is Always Plenty To Do So Be Selective Mobility Management

  • Some Examples

  • Fare - Free ProgramApproximately 80% of RIDES customers are ambulatory and can ride fixed-transit under some conditions Savings: >$150,000 per year

    Questions: Is this comparable? Is it fair to non-paratransit cusumers?

  • Taxi ServiceCan greatly reduce wasted travel

    Can provide same-day service

    Can get help from municipalities

  • Travel Training & Bus BuddiesDivert paratransit customers to fixed-route busesProvide same-day serviceRedistribute resourcesProvide a main-stream serviceIntegrate with Accessible Taxi Program

  • Monterey Mobility Management Center Travel Training Tickets sales ID badges Community presence Convenience for travelers and community Provides bricks and mortar face for Mobility Management

  • 211 Transportation ComponentIntegration of transportation component in social service referral systemEducate social service providers about public transportation options

  • Special SeniorSpecialized fixed-route defined by coalition members of senior communities Fewer stops and less travel time No transfers or waiting in elements Cost-effective due to more passengers per mile than ADA and fixed-route

  • Removal of Bureaucratic BarriersCurrently the biggest obstacle to coordination and consolidation

    Stone walls between transit agencies, schools, social services and private providers


    Tom Hicks, CTSA ManagerMonterey Salinas Transit150 Del Monte Ave Monterey 93940-2444Tel: (831) 393-8166 Fax: (831) 641-0907Email: