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Best Practices of a Preferred Shipper
June 28, 2017
Top Shipper Characteristics Carriers Say Are Important To The Service Decision
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Webinar Housekeeping
• Submit a question via the Questions box on your GoTo control panel.
• After the presentation, as time permits, our EPA presenter will answer questions submitted via the Questions box.
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SmartWay home page
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Patrice ThorntonEPA SmartWay
Panelists:Ben CubittSr VP, Strategy, Consulting and EngineeringTransplace
Randy R Cooper Director, Transportation and Supply Chain EngineeringDel Monte Foods
Mike Kelley VP, External AffairsYRC Worldwide Inc
Today’s Speakers
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Webinar Outline• EPA SmartWay
• Preferred Shipper Program Survey
• A Shippers View of Value
• A Carriers View
• Wrap up and Discussion
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SmartWay: What is it?
• Public-private partnership• SmartWay helps you
• improve your transportation supply chains• Move more freight with fewer emissions and less energy• Gain a competitive edge, enhance your corporate image
and create value for shareholders• Enter data about your operations in a
downloadable tracking and assessment tool
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Shippers are looking for:
• Emissions and efficiency data from their carriers• Most efficient modes to get the job done• More efficient SmartWay carriers• Commitment from supply chain service providers
to improve performance
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8© Transplace 2015. All Contents confidential. 8
Ben CubittSr VP, Strategy, Consulting and Engineering
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TransplacePreferred Shipper
Survey
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10© Transplace 2015. All Contents confidential.
C O R E S E RV I C E O F F E R I N G S
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T R A N S P O RTAT I O N M A N A G E M E N T S I Z E & S C A L E
2009 2013 2016
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P R E F E R R E D S H I P P E R P R O G R A M
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S a m p l e o u t p u t / S c o r e c a r d d e t a i l s
© Transplace. All contents confidential.
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CATEGORIES
SHIPPER PROFILE
SHIPMENT PLANNING & EXECUTION FACILITIES TECHNOLOGY, SCORECARDS
& AWARDS
Shipper negotiates fair market rates.
Provides carrier with bidding opportunities.
Opportunity to negotiate incumbency status.
Provide forecasts major changes in shipment volumes.
Open , collaborative and professional relationships with carriers.
Provide ample amount of lead time (48 – 72 hours).
Provide commodity and special requirements.
Offer balanced tendering throughout the week.
Allow reasonable transit times based on compliance with government regulations.
Provide 24 hour access to drop / pick-up loads, allow weekend drop / pick-up.
Shipment status updates and accurate paperwork provided.
Male and female restrooms, temp control drivers lounge, desk for driver to complete paperwork.
Safe and secure parking for breaks and staging lanes for loading and unloading, and allow for overnight parking.
Offer drop and hook capabilities.
Streamline disposition of claim process.
Recognize and award for carriers / drivers for exceptional performance.
Access to WIFI network(s).
Automated tender (EDI) with all information required.
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P R E F E R R E D S H I P P E R – P l a n n i n g a n d E x e c u t i o n – 2 . 7 6
2009 2013 2016
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PREFERRED SHIPPER CARRIER SURVEY
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P R E F E R R E D S H I P P E R F a c i l i t i e s – A t l a n t a , G A ( 4 0 R e s p o n s e s )
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PREFERRED SHIPPER CARRIER SURVEY
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Randy CooperDirector, Transportation and Supply Chain Engineering
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Del Monte Foods, Inc
• Owned by Del Monte Pacific• Brand leader for canned fruits and vegetables• Products are canned where they are grown• Regional Distribution Centers to service customers
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Siloam Springs DC/Plant
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Rochelle DCPlymouthLathrop DC
Ambient DCVegetable PlantFruit PlantTomato PlantRefrigerated DC
Del Monte Foods, Inc. – Plant and DC Network
Modesto
Hanford
Mendota
PloverSleepy Eye
Crystal City
Yakima
Markesan
Toppenish
Ft.Worth DC
Atlanta DC
ES3York DC
Bethlehem DC
Fontana DC
McAllen DC
Chicago DC
Atlanta DC
Lancaster DC
Modesto DC
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Shipper of Choice Initiatives
• Driver Focused• Provide driver lounges with clean restrooms, vending, seating• Overnight privileges where space allows
• 30 Day Payment Terms• Schedule flexibility• Load consistency• Predictable Bid Frequency• View Carriers as strategic
partners
• Benefits• Price• Service• Carriers willing to “think outside the box”
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Mike KelleyVP, External Affairs
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Next ExitThe Amazing North American
Supply Chain
“The best supply chains aren't just fast and cost-effective. They are also agile and adaptable, and they ensure that all their companies' interests stay aligned.”
Hau L. Lee, US Professor of Operations, Information and TechnologyHarvard Business Review
SmartWayBest Practices of a Preferred Shipper
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The Incredible, Amazing, Stupendous, Remarkable,
Outstanding and ExceptionalNorth American Supply Chain
It’s Something Akin To A Daily Industrial Ballet…
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Digital DieselFacebook
• 60 million lines of codeLarge Hadron Collider
• 50 million lines of codeToday’s Class 8 truck
• 100 million lines of code
“Today’s (Vehicles) are reaching biological levels of complexity,” Chris Gerdes, professor of mechanical engineering at Stanford University New York Times
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Shippers SmartWay Reward Card(Preferred Shippers Only)
The Promise of Partnership • Deep understanding• Flexibility• Know thy driver• Through good times and bad…• Well engineered solution
The Promise of Technology• ELDs and the coming data
“explosion”• Load planning• Route optimization• On the dock too…• The great data exchange
Shifts in Commerce B2C/B2B: The Dynamic Supply Chain Transformation
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Keeping the Trust: A Supply Chain that Delivers Safely, Sustainably and Efficiently
Arthur Cage - Memphis, Tennessee
Six Million Consecutive Accident-Free Miles
Hall of Fame DriverYRC Freight
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Questions?
• For more information:• www.epa.gov/smartway• [email protected]• SmartWay Helpline (734) -214-4767
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