best practices in human resources
TRANSCRIPT
BEST HR PRACTICES
GOALS OF THE BUSINESS Enable developers to build stronger, more successful
companies Provide knowledge and business support resources Increase the perception of game development as a
credible business and raise the profile of game developers as viable companies
Improve the publisher/developer relationship
Improve the retailer/developer relationship
THE BEST PRACTICES Roundtables & Reports
Mandatory meetings with producers and department
managers
Recruiting
Open Book Management Style
Bonuses
Performance Management Feedback System
Hiring Temporary Workers
ROUND TABLES
A round table is one which has no "head" and no
"sides", and therefore no one person sitting at it is
given a privileged position and all are treated as
equals
MANDATORY MEETINGS
Conduct regularly scheduled, mandatory meeting
times with producers and other department
managers to discuss individuals and their
performance, training needs, succession planning
possibilities, etc.
RECRUITING – The ProcessIt is well known pet peeve that hiring managers begin the
process
with the vague idea of what they are exactly looking for.
Job Description – Hiring managers must review it.
Each year Requirements and criteria change
Post jobs in Company web site
Once having Candidate – Telephone Screening, Conduct
Behavioral & Technical test
Face to Face Interview
OPEN BOOK MANAGEMENT STYLE
Sharing information about contracts, sales, new clients, management
objectives, company policies, Employee personal data etc.
This ensures that the employees are as enthusiastic about the business as the management
Through this open book process we can gradually create a culture of participative management and ignite the creative endeavor of our work force..
It involves making people an interested party to your strategic decisions, thus aligning them to your business objectives.
360 DEGREE FEEDBACK SYSTEM
This system, which solicits feedback from boss, peers
and direct reports if there are any, has been increasingly
embraced as the best of all available methods for
collecting performance feedback.
The feedback is therefore inclusive and every person on
the team is responsible for giving relevant feedback,
whether positive or constructive.
HIRING TEMPORARY WORKERS
Due to the nature of our business and the long production
cycle
which requires head count flexibility, the hiring of temporary
workers is seen as the most creative, cost effective method to
increase efficiencies around the ebb and flow of the production
cycle.
KEEPING IT LEGAL
Put together a list of organizations you can turn to
for legal advice in the ever- changing world of HR.
References should at least include membership in a
national human resource organization and links to
your national, state or provincial government.
SAFE, HEALTHY AND HAPPY WORKPLACE
This will ensure that your employees feel homely
and stay with your organization for a very long
time.
Capture their pulse through employee surveys.
PERFORMANCE LINKED BONUSES
Bonus must be designed in such a way that people
understand that there is no payout unless the
company hits a certain level of profitability.
Additional criteria could be the team's success and the
individual's performance.
Never pay out bonus without measuring performance,
unless it is a statutory obligation.
FAIR EVALUATION SYSTEM FOR EMPLOYEES
Develop an evaluation system that clearly links
individual performance to corporate business goals
and priorities.
Cross – functional feed back, if obtained by the
immediate boss from another manager (for whom
this employee's work is also important), will add to
the fairness of the system.
Relative ratings and Normalization of evaluation is
yet another dimension of improving fairness.
KNOWLEDGE SHARING When an employee returns after attending any
competencies or skills development program, sharing
essential knowledge with others could be made
mandatory.
Innovative ideas (implemented at the work place) are
good to be posted on these knowledge sharing platforms.
HIGHLIGHT PERFORMERS
Create profiles of top performers and make these
visible through company intranet, display boards
etc.
It will encourage others to put in their best, thereby
creating a competitive environment within the
company.
REWARD CEREMONIES Merely recognizing talent does not work, you need to
couple it with ceremonies where recognition is broadcast.
Looking at the Dollar Check is often less significant than
listening to the thunderous applause by colleagues in a
public
forum.
DELIGHT EMPLOYEES WITH THE UNEXPECTED
Delight with unexpected things that may come in
the form of a reward, a gift or a well-done
certificate.
Reward not only the top performers but also a few
others who are in need of motivation to exhibit
their potential.